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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8209 results found

  1. Cannot place an AI or EPS file in a new document without it looking messed up (AI 25.0)

    I've tried placing AI and EPS logo designs into a new document and the logos are distorted. (Opening original looks fine). Weird scaling of individual parts and unexpected curves. It's a mess. Have to copy paste from original, cannot use place at all.

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  2. Can't Switch Document Color Mode from RBG To CMYK

    When trying to switch document color mode in an opened document it will not switch the color mode.

    0 votes

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  3. Unsauber

    Vektoren lassen sich in Illustrator 2021 nicht mehr sauber und geschmeidig ziehen, Formen lassen sich nicht passgenau verschieben.
    Sie "hopsen" mit Absätzen und können nicht mehr (wie früher in den alten Versionen) sauber und geschmeidig platziert/gezeichnet werden. Ich würde gern wieder sauber und geschmeidig mit Vektoren arbeiten. Was ist da faul?

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  4. Can't highlight document name or sizes to change...

    When I create a new document, I cannot highlight the name or sizes with my mouse anymore. I have to click and delete manually before inputting new information.

    4 votes

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  5. New Document Textbox doesnt' auto replace

    When I open a new document and try to title it, the text that is automatically in the text box"Untitled-1" does not auto-replace when you start typing. I have to manually delete the untitleds. Can you please fix that and make it auto replace when we start typing the title?

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  6. Overprint bug. Overprint check stays on

    Overprint check stays on, even when overprinting object is deselected. This causes confusion when printing.

    3 votes

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    Need More Info  ·  1 comment  ·  Print  ·  Admin →
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  7. Brush touch calligraphy broken

    The calligraphy brush when I go to draw is glitching and failing to work.

    1 vote

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    0 comments  ·  Brushes  ·  Admin →
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  8. Issue with align to key object tool moving objects off the workspace not by the selected distance

    When I try to align with a key object, the objects move off of the workspace and not by the distance selected. I have created a video of the issue here: https://www.screencast.com/t/hz5lD32lOW

    1 vote

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  9. Selecting text in fields, like width/height field

    Make text/values selectable again by clicking and drawing, to ease replacing whole value or copy/paste a value. (used to work in older versions)

    1 vote

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  10. text automatically changed to unreadable when using some cloud fonts

    Since version 2020, some time text automatically changed to unreadable when using some cloud fonts (as I only found this issue with cloud font for now)
    Need to restart program and the problem gone for a while, then came back!

    I use latest Mac OS and latest Adobe creative cloud version.

    1 vote

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  11. 1 vote

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  12. Some text is missing and creating a text box will cause lag and not work

    Windows 10 Enterprise, Illustrator 2021 v 25.0
    I open an existing file authored in older versions of Illustrator. My annotations (circles with number text boxes) have no text boxes, and my text is missing in other places. But most text remains.
    I can open a new file in v 25.0 and click text tool to add text. I can't type anything. I can try to click and drag to create a text box and it lags for minutes and does not allow me to type anything. If I try it lags again.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  13. Color Theme Window isn't Expanding

    I have Windows 10 and Illustrator 2020 and 2021 installed on my desktop. When I click on Color Themes I get a narrow window that doesn't open up all the way and there is no way of trying to expand it on the sides. I can expand it horizontally, but not vertically. How can I fix this problem

    1 vote

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  14. I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.

    I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.

    Basically, if i select a shape and try to move it left with the left arrow key, it results in the shape moving down. The other arrow keys are also linked to incorrect directions. This behavior is only happening since the recent update.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  15. Unable to turn off anti-aliasing when exporting a BMP - Illustrator 25.0

    Using Illustrator 25.0

    Exporting file as BMP, RGB @ 1200ppi with Anti-aliasing set to none but the file still shows anti-aliasing.

    Had to go back to Illustrator 24.3 to get a bmp without anti-aliasing.

    1 vote

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  16. New Layer button change now inserts new layer BELOW active layer

    With the addition of the button for adding a new Sub Layer, the current button for adding a New Layer now adopts the same behavior of adding a layer BELOW the current active layer, opposite to what was legacy behavior before.
    I checked, and dragging a layer to the New Layer button to make a copy still deposits the new layer copy ABOVE the current active layer, so something isn't right with the new change.

    That said, nice new option I didn't realize was there in the New Sub Level button, convenient, thank you.

    3 votes

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  17. Lost extra Pantone Colours after Illustrator 2021 update

    I have registered a Pantone booklet and downloaded the PANTONE colour manager to gain the extra missing Pantone swatch colours. This was working fine but after the 2021 update I have lost them.

    I have tried going back into the Pantone Colour Manager and re-updating the newest colour books I want (PANTONE Solid Coated-V4 and PANTONE+ Solid Coated-336). But the Applications to apply them to as options are only InDesign and Photoshop. If I click the + button below to Add Illustrator to the list, it says I have to click the Browse button and locate the Illustator.exe file. I…

    2 votes

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  18. AIC save as causing crash

    When working with an AIC file it can not yet be embedded into InDesign. In order to do so, I need a local copy of the file.

    When choosing "save as" and then a local folder, on pressing save Illustrator crashes. I have tried this several times on a few different computers now :(

    Have had to resort to copying the contents and setting up a new document locally in which to paste - not efficient at all!

    1 vote

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  19. Illustrator 25.0 slow and laggy

    Since upgrade things very slow. Also cannot move objects in small, precise moves.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  20. V25 won’t launch

    Won’t launch. Crashes during initialization. V24 works fine.

    5 votes

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    1 comment  ·  Launch  ·  Admin →
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