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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7476 results found

  1. Why can't I select and deslect multiple layers with shift& alt anymore?

    Oh this drives me crazy,... I suddenly can't select multiple layers by holding down the shift key. And deselecting with alt isn't working either.

    Does anyone know how to solve this because I can't work this way.
    I already restarted, did an extra update, nothing seems to help.

    5 votes

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  2. The Transform Constrain (shift button) is JACKED

    When I use the shift button it is too difficult to find the exact mouse position is too difficult.

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  3. Data Recovery

    There's a weird glitch happening where it's like 'recovering data' ONLY once I start typing - and it keeps inserting an image I have previously deleted.

    It's also giving me warnings when I open the document about it - I've tried 'ignore' I've tried to replace the file. Nothing makes a difference, it keeps randomly inserting the image again when I type.

    I tried setting it aside, thinking it would only do it once... no, it will keep inserting more and more if I keep typing.

    1 vote

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  4. Double-click open ai file results in error but dragging in works

    When in Windows Explorer I double-click to open the ai file but results in error: "Illustrator can't open the illustration. There is not enough room for the window..."

    However when I drag and drop the file into Illustrator it opens no problem.

    This error started happening in the last few days.

    Please advise.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  5. Using 'Paste in place' - it doesn't work as expected

    If I create 20 blank art boards the same size and then create artwork on one, containing a background rectangle and a logo rectangle in one corner and then I use the paste in place command by using cmd+C on the selected items on art board 1 (the background and logo rectangles) and then use cmd+SHFT+V on each of those other art boards to accurately paste the items on each board it often either doesn't place, places incorrectly, can work out which art board is selected etc I have tried clicking on each of the art boards 'to activate' in…

    2 votes

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  6. 1 vote

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  7. 1 vote

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    0 comments  ·  Tools  ·  Admin →
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  8. Stroke/Fill Selection From Library

    1. Windows 10 Pro 10.0.17763 Build 17763
    2. I change the stroke color in appearance menu from library (created in Adobe Colours), which at first works, if I the for the same element or a different element in my graphic try to change the fill from the library, it will still change the stroke. Happens vise versa as well with fill first. Sometimes it resets if I do some other operation in between and I can suddenly change the other colour fill/stroke, but its irratic. But always depends on first action.
    3. Change fill from library (or stroke)
    4. Illustrator changes stroke (or fill…
    2 votes

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  9. Small negatiive Offset Path Pica values don't work

    Use Picas as document unit.
    Select an object
    Use Offset Path (Effect or Object Menu option)
    Try toEnter a small negative value like -0p5
    It wont allow you to use a negative value.between 0p0 and -0p11
    Switching to a different document unit works.
    See: https://forums.adobe.com/message/11113927#11113927

    3 votes

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  10. Fit on screen glitch

    When I click fit on screen in the screen size (I don't know the actual name of the option thing) option it fits to the screen THEN will move to where the mouse is clicked next, just like the zoom tool. This is decreasing efficiency of the app for me.

    2 votes

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  11. Slow/Lagging Preview

    The preview of the canvas is incredibly laggy/stuttery when moving shapes around the canvas. Makes illustrator almost unusable on my PC, always have to use my MacBook.

    Windows 10
    i7 6700K
    MSI RTX 2070
    16GB RAM

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  12. cant type @. when us the AltGr + 1-0 nothing hapend. I work on windows 10

    cant us the AltGr + the number 1-0 it dosent respond have tried to change the keyboard, re instsall Ai this is on a windows 10 . have Ai on a windows 7 ther it works perfect.

    2 votes

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  13. Toggle selection/brush tool bug in new Illustrator update

    Selecting multiple objects no longer works with the latest update. Also cannot toggle between brush and select tool using command key. This is a bad problem. Please help.

    OS 10.14.5

    1 vote

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    0 comments  ·  Tools  ·  Admin →
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  14. Numeric Entry into Control bar measurements sometimes trigger move dialogue instead of behaving correctly

    macOS Mojave 10.14.4

    Illustrator 23.0.4 and also previous versions

    On the control bar I type a numeric entry in the object's width field, expecting to enter the width in the field on hitting enter.

    Instead the Move dialogue opens on hitting enter. (this result also intermittently happens with other numeric fields in the control bar).

    https://youtu.be/OcSeLPFqd3U

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Adobe Illustrator CC showing "Enjoying this app? (Buy Now) even though I am subscribed.

    Adobe Illustrator CC showing "Enjoying this app? (Buy Now) in the opening screen even though I am subscribed.

    2 votes

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  16. command-option buttons not working. can't duplicate or get to selection tool by hitting command when I am using another tool

    when I am using a tool and want to get to the selection tool without releasing the other tool I am working with (like if I am typing and want to move the text I can just hit command and the curser changes to selection tool and I can move it and when released automatically becomes the text tool again, use this for many different tools).

    -when I hold command and option down it would duplicate but it is not duplicating.

    4 votes

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  17. Panels float on top until I click them

    Sometimes all panels get "always on top'' state. To change this, you need to mouse click each panel.

    1 vote

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  18. Buggy lines from tool windows

    When I expand some tool windows to the work area the drop shadow from the window remains when the window is closed. This shadow is persistent when I close Illustrator and it is seen over all programs and desktop. It even persists when I restart explorer.

    The only pattern I seem to find is that it only appears with the toolwindows popping up from the "More options" buttons.

    Is it possible this is problem with Illustrator itself of should I search elsewhere for a solution? I have never had this problem before with any other software after year and years…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Multiply Glitch

    Multiply effect in transparency is not working properly, it's appearing partially colored and pixelated, or object would disappear when zooming in/out.

    2 votes

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  20. Application Frame menu please for Windows Illustratör-Indesign-Photoshop!

    Illustrator, InDesign Application Frame menu please.

    Illustrator, InDesign, MacOS operating system in Photoshop has Application Frame menu.

    1 vote

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