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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8170 results found

  1. Template Layers Still Visible on Export for PNG and JPG

    I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without…

    6 votes

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    Under Review  ·  11 comments  ·  Layers  ·  Admin →
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  2. Eyedropper cursor blinks while held

    If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
    Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxB

    Happens on both Windows and Mac.
    And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).

    6 votes

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    2 comments  ·  Tools  ·  Admin →
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  3. Edit Contents button in Control panel ignores the scope and always prefers the layer-level clip to the selected object-level clip

    In Illustrator we can make object-lelvel clip groups, by selecting objects and using Make Clipping Mask command.

    We also can apply a clipping mask directly to a layer if we select a path for a mask only, highlighting the layer we need to clip in Layers, and using a different Make Clipping Mask command, from the panel’s flyout menu.

    But then, if we select the object level clipping group and decide to select its clipped content, using the dedicated button in Control panel, it will ignore the scope and the intention and prefer to select the clipped layer’s content —…

    6 votes

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  4. 縦中横の設定が機能していない

    縦書きの行の中で縦中横の設定を変更しても反映されません。
    (Illustrator Ver.29.1)

    6 votes

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  5. Opacity set with an action does not match appearance of opacity set manually

    When trying to select multiple objects with the same fill color and opacity, selecting one of them and under the Select menu choosing Same > Appearance will add all the same fill and opacity objects to the selection.

    However, when creating an object via an action and setting the fill color and opacity to match the objects to be selected, Select > Same > Appearance returns no results.

    Manually selecting multiple objects in addition to the object created with the action shows "Mixed appearances" in the Properties panel. Individually selecting each of the objects shows the same attributes. Selecting multiples…

    6 votes

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    5 comments  ·  Actions  ·  Admin →
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  6. [ExtendScript] TextFrame cannot be selected after creating

    In script, after creating a new TextFrame it cannot be selected the first time.

      (function () {
    
        if (0 === app.documents.length)
            return alert('Please open a document and try again.');
    
        var doc = app.activeDocument,
            results = ['Results:'];
    
        // experiment 1
        var tf1 = doc.textFrames.add();
        tf1.contents = '1. created, selected:';
        tf1.selected = true;
        results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
    
        // experiment 2
        var tf2 = doc.textFrames.add();
        tf2.contents = '2. created, selected twice:';
        tf2.selected = true;
        tf2.selected = true;
        results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
    
        alert(results.join('\n'));
    
      })();
    

    Expected results: both tests would pass.
    Actual results:…

    6 votes

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  7. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード(乗算など)を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式(PDF五感)で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    Under Review  ·  MIE responded

    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。

    イラストレーターデスクトップ版チーム

  8. Entering a range value in PDF Import Options dialog doesn’t enable the range option

    Recently Illustrator added an option to import a previewed page from PDF Import Options dialog.

    However, when we enter a range value in the input field below, we expect the Range field to get activated, and get the range imported. Illustrator doesn’t do it, and we get the previewed page imported instead, ignoring the entered data.

    So now this dialog is broken the other way.

    What’s interesting — InDesign does not allow to enter the range value unless we pick the option... and this is a shared behavior actually, Ai indeed disables secondary controls for a disabled option — we…

    6 votes

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  9. 1-bit PNG images can’t be placed, an !IMP error is given

    When trying to place a 1-bit image on canvas, Ai either does nothing if it is drag-n-dropped, or throws an !IMP error message, like the attached image shows.

    The other image is the one to test the problem with.

    6 votes

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  10. Clipped objects outside of the clipping mask get highlighted with Smart Guides enabled

    With Smart guides turned on, the Selection tools see individual items inside the mask (even though when then clicking it only selects the mask). This behavior is also not desirable as it makes selecting objects really tricky.

    6 votes

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  11. Tracking of the first character shifts the alignment of the next tab stop

    en_US

    When tracking is applied to the first character of a text frame, the alignment of the next tab stop will be shifted from the correct position depending on the amount of tracking.

    Only the tracking of the first character and the next tabstop are affected, not if kerning or akiRight is applied. After the target tab stop, the position will be correct.

    This bug seems to have occurred in Illustrator 2020, as it is not reproduced in Illustrator CC2019(23.1.1).

    Environment

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2020(24.3.0)〜2024(28.5.0)

    Steps to reproduce

    1. Open the attached file trackingtabstop2019.ai in Illustrator 2020 or…
    6 votes

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  12. Bug: exporting SVG's via exportFile(fileObjSingle, ExportType.SVG, svgOptions). has completely changed since 28.4

    (macOS & Windows, latest versions) Beginning with Illustrator 28.4, SVG files exported via Javascript are in a very different format.

    The following examples are exported with:

    doc.exportFile(fileObjSingle, ExportType.SVG, svgOptions);

    The SVG option for the format of the SVG is STYLEELEMENTS.

    See attached captures for the differences.

    There are many many changes:

    • the style definitions are handled differently
    • ID's now strip out characters like / or < instead of replacing them with entities
    • the original names are included via data-name tags
    • the comment from the 2nd line is now gone
    • clipping paths are handled differently

    I have built a complex program…

    6 votes

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  13. Drag and Drop from Photoshop Not Working

    Illustrator Version 28.3, Photoshop Version 25.5.1

    Attempting to drag and drop a layer from photoshop into illustrator and the object is not appearing in illustrator. I can usually do this with no issues. I've tried rasterizing and making the image a smart object but nothing seems to fix the bug. This has just been an issue within the past 2 days.

    6 votes

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  14. Dimension Tool Options dialog always uses points for Offset and Extension fields, even though document units differ

    Dimension Tool Options respect my chosen Type and Stroke units, but ignore General units, when I open Options dialog or Properties.

    If I choose, say, millimeters for my document, I want to define offsets end extensions in millimeters as well, not points.

    Does not help if I set these in Document Setup as well.
    Please make these consistent!

    6 votes

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    0 comments  ·  Tools  ·  Admin →
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  15. Dash offset defined by a negative strokeDashOffset value is not respected when a stroke is outlined

    Illustrator has a strokeDashOffset property that sets the indentation of the first stroke in the dashed line.

    It works when specified through the script, but there is no similar field in the interface of dashed line settings, i.e. it looks like a hidden functionality. It’s still legal and it works, but at the same time, a dashed line created with this parameter cannot be outlined correctly using standard Illustrator tools when the value is negative.

    It's a cursed property: it's a pity to ignore it, and it's a shame to use it because of its unreliability.

    Please fix the bug…

    6 votes

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    5 comments  ·  Strokes  ·  Admin →
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  16. Width tool started work weird after update 27.9

    After this update, width tool on closed shapes instead of acting like they are shapes with continuous edges, it cuts the width at a point.

    I use width tool a lot and this is problematic.

    Oh and in some cases width point not showing.

    6 votes

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    16 comments  ·  Tools  ·  Admin →
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  17. Export for Screens does not remember color model format settings for JPG 100, JPG 80, etc.

    When Illustrator is closed, it forgets the color model that was chosen for exporting JPEGs with Export for Screens.

    For reference of how this setting is accessed:
    File > Export > Export for Screens
    Then in the Formats area, click the gear icon.
    In the column, select any of the JPG formats (JPG 100, JPG 80, et cetera).
    Then there is a drop-down labeled "Color Model" that allows you to choose between CMYK, RGB, and grayscale.

    If you select RGB then click "Save Settings" it will remember the setting while Illustrator is open. But when you close Illustrator, and open…

    6 votes

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  18. Unable to "Save for Web (Legacy)"

    When trying to save for web I get the following error "Could not complete this operation. An unknown error has occurred"

    6 votes

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  19. プロパティパネル等のテキストボックス内のテキストが切れる

    macOS11.6.8・Windows10Pro 21H2
    ver.27.5

    プロパティパネル等のテキストボックスに入力の際、テキストがボックス内に収まらず数値を確認しずらい。環境設定でUIスケールを小さくすると表示はましになるが、一部がテキストボックスのエッジにかかってしまう。UIスケールを大きくするとベースラインが大きくシフトし上部が3割程度隠れてしまう。

    再現手順
    1.ドキュメントを開く
    2.プロパティパネルを開き、ドキュメント上のオブジェクトを選択する。
    3.パネル内のテキストボックスの数値の上部または下部が切れて表示される。

    期待する結果
    各テキストボックス内の数値が切れずに表示される。

    現状
    テキストボックス内の数値が切れて表示される。

    これは、以前からの不具合でUIの設計が元々欧文フォントで行われ、ローカライズの際に日本語フォントに置き換えた際に日本語フォントに最適化されない事が原因ではないかと考えます。以下のコミュニティーページに参考になる情報があります。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/変形パネル-長方形のプロパティ数値の一部が見えない/m-p/13863999?profile.language=ja#M32431

    ※添付の画像はUIスケールを大きくした場合のものです。

    6 votes

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  20. Can't Delete User Defined Swatches

    I can't seem to find a way to delete my user defined swatches (or brushes) from the adobe library. Even when i look in my Mac Library folder I can't find where they are stored to delete them that way. I've tried saving over them with new ones by the same name but that just duplicated them. It would be nice if there was an easier way to organize + delete swatches, but I feel like Adobe makes a lot of features unnecessarily complicated.

    6 votes

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