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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8204 results found

  1. ドキュメントのラスタライズ効果設定が300ppiの場合でもApple Color Emojiが低い解像度でラスタライズされる

    macOS Ventura / iMac27inch i5/32GB/1TB
    Illustrator ver.28.3(カラーフォントに対応したバージョン全てで同様の挙動だと思われます。)

    問題が発生したときに実行していた手順
    1. テキストツールを使いアートボード上をクリックしテキスト入力モードに
    2. 字形パレット上で任意の絵文字をダブルクリック
    3. アートボード上のポイントテキストに絵文字が入力されるので、サイズを15pt程度に設定する。
    4. メニューより「書式→アウトラインを作成」を実行する。
    5. ビットマップ系のカラーグリフのフォントなのでビットマップに変換されるが、アウトライン前の表示に対して著しい解像度低下が起きる。

    想定していた結果
    アウトライン化後もアウトライン前と同程度の品質のビットマップとしてラスタライズされる。

    実際の結果
    72ppiでラスタライズした状態になる為、ドキュメントのラスタライズ効果設定にて300ppi等の高解像度設定を行っている場合、想定した品質のものにならない。

    AppleColorEmojiフォントは各グリフをpng形式で持つカラーグリフフォントです。Illustratorはこのフォントを表示するために、当フォントが数種類内包するサイズ違いのStrikeの内のもっともピクセル数の多いStrike8を利用してレンダリングします。これは各グリフが160px×160pxのサイズで、上記の手順での表示品質を充分担保できるサイズと言えます。
    しかし、アウトライン化の際、Illustratorはこのフォントが持つpngデータを利用せず、一律で「RGB/72ppi/アンチエイリアス無し」の設定でラスタライズします。そのせいで本来フォントが持つディテイルが失われます。「ドキュメントのラスタライズ効果設定」が300ppiの場合15piのグリフは60px×60px程度のサイズでラスタライズされることが期待されるのですが、72ppiで処理される為に半分程度のサイズとなります。
    アウトライン化という意味では埋め込み画像を生成する際にフォントが持つpngを読み出して配置するのが理想であると考えます。しかし、ドキュメント解像度にあわせたラスタライズ処理を行うという処理も合理的ではあります。
    いずれにせよ、データの品質を担保する意味でもドキュメントのラスタライズ効果設定に応じた処理をお願いします。

    13 votes

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  2. Mixed stroke colors become white when changing fills using CMYK spectrum in an RGB document

    There is a way to make objects loose their stroke colors in specific conditions.
    1. Create an RGB document
    2. Create two shapes
    3. Make them have same fill color, but different stroke colors
    4. Select both
    5. In Control panel Shift+click the arrow button next to the fill chip, to call the alternate UI with sliders and spectrum instead of Swatches view
    6. In this dropdown panel’s menu pick CMYK

    Strokes become white.

    This does not happen if the color mode in this panel is left RGB or HSB.
    Also, strokes become white if you pick a color in…

    13 votes

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  3. Alt + Shift hotkeys for menu commands in the latest version are broken

    Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

    So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').


    Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

    I have an action that uses F3 for launch.
    Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

    I expect to run the command when I hit Alt+F3.
    Instead, Ai does not launch the…

    13 votes

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    2 comments  ·  Other...  ·  Admin →
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  4. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7…

    13 votes

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  5. Acrobat PDF File Format is having difficulties. Bad parameter.

    Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.

    13 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  6. Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!
    It used to work! In CS6 (no GPU at all) it works, in CC2017 (v21), with GPU disabled, it does…

    13 votes

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  7. Copying tables from InDesign and only the text pastes in Illustrator

    Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.

    13 votes

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    Illustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.

    Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI

  8. Delete Artboards command can’t be recoded in actions

    You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
    How stupid is this.

    EVERYTHING is Illustrator should be recordable.

    13 votes

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    0 comments  ·  Actions  ·  Admin →
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  9. An action set can’t be dragged into the topmost position

    For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
    Minor, but still a bug.

    13 votes

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  10. You can't import actions by dragging .aia file into Illustrator

    We can run a script by drag-n-dropping it into Illustrator.
    We can open files like this.
    We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

    13 votes

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    0 comments  ·  Actions  ·  Admin →
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  11. Free Distort effect ignores Drop Shadow effect within

    If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

    However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

    Not a very popular workflow, I know, but still.

    13 votes

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  12. Discover panel’s videos don’t have Full Screen button

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good…

    13 votes

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  13. 合成フォント使用時、パス上文字アウトライン後の文字の回転・変形

    ver 26.2.1
    パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
    以前のバージョンでは問題なかったので大問題です。早急に対応願います。

    13 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。

    こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。

    また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。

    今後ともよろしくお願いいたします。

    Illustrator チーム


  14. Dash lines display incorrectly on rectangles with rounded corners. Ai CC2022.

    The lower right corner is rendered incorrectly if you apply rounded corners to rectangles with dashed lines.
    Steps to Reproduce:
    1. Draw a rectangle, 3 x 4 inches (for example).
    2. Apply 0,25 in of corner radius.
    3. Change the stroke to 6 pt and set the dashed line at your taste.
    4. Look at the bottom right corner of the rectangle.
    Please check the attached images.

    13 votes

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    5 comments  ·  Strokes  ·  Admin →
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  15. Font Height Options misbehave with rounded fonts

    Recently I started to notice that some of the fonts I use make wrong result when x-height or cap-height is used to set a font size.

    I clearly see that the height is of, by eye and the underlying grid, but Character palette says otherwise. I outline the font, I measure glyphs and I get smaller dimensions.

    Take a look at the file and the picture attached.

    When fonts with straight terminals are used, everything is fine. Visual dimensions match metrics precisely.

    But when a font with rounded terminals is used, like two examples at the bottom, things go weird.

    13 votes

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    Hi All,

    Thanks for reporting the issue .
    We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:

    1)Kindly provide a video recording , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    Please mention the title of this issue as the subject of the mail.

    Warm regards
    Aishwarya G Gadodia
    Illustrator Team

  16. Problems with scripts and BridgeTalk using Illustrator 25.3.1 on M1 Mac

    I have a handful of scripts that have stopped working after switching from an Intel Mac mini to an M1 Mac mini. The scripts will run as expected if I use the Intel version of Illustrator on the M1 Mac mini, but they return this error when run using the M1 version of Illustrator on the same machine "TARGET COULD NOT BE LAUNCHED(59)". The current culprit seems to be BridgeTalk. Any help would be appreciated, thx!

    13 votes

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  17. Change in Text position for Type on Path

    Illustrator 24.3 vers 25.2.2 sur Mac OS 10.14.6, le texte curviligne bouge d'une version à l'autre. Créer dans Illustrator 24.3 le résultat n'est plus le même à l'ouverture en Illustrator 25.2.2

    13 votes

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    13 comments  ·  Other...  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  18. Blending paths with Width profiles works wrong

    Create two lines.
    Apply width profiles to both of them.
    Blend them.
    Ai will generate steps that have uniform profiles instead of intermediate.

    13 votes

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    6 comments  ·  Strokes  ·  Admin →
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  19. ExportOptionsPNG24.artBoardClipping broken in 2020

    ExportOptionsPNG24.artBoardClipping (set to false)

    In 2019 (23.1), PNGs exported by javascript are trimmed to the visible bounds of the object as expected when false. When true, they're the size of the artboard.

    In 2020 (24.3), the same script always produces PNGs the size of the artboard whatever artBoardClipping is set to.

    Illustrator 24.3 vs Illustrator 23.1
    Windows 10
    Script run via Illustrator (File/Scripts) as well as testing in ETSK 4.0.0.1

    It's a dealbreaker for version 24. We can't upgrade as a team unless this is fixed.

    13 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  20. AiRobin hogging huge amounts of RAM (between 12GB and 16 GB) and at times slows the machine down.

    I have turned off "background save / export" which is apparently the purpose of AiRobin. Nonetheless, it has continued to run for the couple of months since I turned those off. Today I had InDesign, Photoshop, and Illustrator open momentarily; I try to avoid that, but usually it's fine for 5 or 10 minutes. This time it wasn't, and I could literally do nothing (even move the mouse for the most part) for close to 15 minutes. I was finally able to pull up Activity Monitor and I ended the process for AiRobin. Immediately things improved. But sure enough, AiRobin…

    13 votes

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    4 comments  ·  Performance  ·  Admin →
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