8130 results found

1. Proof Colors preview doesn't work on GPU (NVidia), only CPU

   Illustrator CC 2017 version 21.1.0 (64 bit)
   Dual Nvidia GTX 1060 cards, 6 GB VRAM (Not SLI)
   Intel Core i7-6700K @ 4.00 GHz

   Proof Colors preview doesn't work with GPU rendering, only on CPU.

   Basically, when using GPU rendering, turning on Proof Colors and changing the proof setup to Simulate Paper Color, for example, does absolutely nothing. Document is in CMYK color mode, simulating SWOP 2, with simulate paper color activated.

   When I change to CPU rendering, this works as expected. GPU rendering in InDesign and Photoshop also works as expected.

   I've tried deleting Illustrator preferences, restarting, etc.

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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2. Drop down menus stop working

   Drop down menus will stop working at random. For example, the weight menu under the character panel will not drop down. However, if for example I have my font set to "Black", although I cannot use the drop down menu, I can select the word "Black" and type "Bold" and it will switch the font to bold.

   This happens with various menus throughout the software. I have not been able to fix it. Even after quitting the program and restarting my computer the issues persists.

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   Request to Contact Support  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Illustrator 2025 29.8.2 でタブ間のオブジェクトのドラッグ アンド ドロップ移動ができない / Drag and drop of objects between tabs doesn't work

   1. win11 24H2 Illustrator 2025（バージョン 29.8.2）日本語環境

   2. オブジェクトをドラッグ＆ドロップで他のタブへ移動（コピー）

   3. 29.7までは何の問題もなく、移動先タブが開き、コピーできる

   4. 移動先タブが開かない　10秒くらいタブ上でカーソルを維持するとタブが開くことがあるが、オブジェクトがない（タブ移動しただけ）

   29.7.1に戻して運用

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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4. Illustrator no longer keeping custom layer colors. Layer colors revert to black

   In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

   Steps to Reproduce:
   Create a new Illustrator document.
   Add multiple layers.
   Assign custom RGB colors to the layers (not from the default layer color list).
   Save and close the document.
   Reopen the document.

   Expected Result:
   Layers retain the custom colors assigned to them.

   Actual Result:
   All custom-colored layers revert to black, while default colors are preserved.

   Impact:
   This breaks workflows that depend on a standardized layer color scheme (e.g., manufacturing, prepress, or complex multi-step production). Users can no longer rely on Illustrator to persist custom colors across sessions.

   In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

   Steps to Reproduce:
   Create a new Illustrator document.
   Add multiple layers.
   Assign custom RGB colors to the layers (not from the default layer color list).
   Save and close the document.
   Reopen the document.

   Expected Result:
   Layers retain the custom colors assigned to them.

   Actual Result:
   All custom-colored layers revert to black, while default colors are preserved.

   Impact:
   This breaks… more

   6 votes

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue with latest Beta - 30.0.0.114

   
   

   Please give it a try and let us know your observations.

5. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

   Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
   This worked in previous versions.
   See forum report from Helena here:
   https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

   6 votes

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Fix is available in version 29.7.1

6. Center Vertical Alignment for Area Type becomes Top when Every-Line composer is used

   Take a look at the GIF attached.
   When vertical alignment is set to Center, it works only for Single-line composer. When Every-line composer gets chosen, the alignment becomes Top instead.

   And please rename the option finally — it should be VERTICAL alignment, not horizontal: http://illustrator.uservoice.com/forums/601447/suggestions/45711817

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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7. Allow to change scale and precision, show/hide units for existing dimensions

   Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
   We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.

   The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
   Another thing is to delete a dimension and recreated it (but what if I have hundreds of these on canvas already?)

   Once dimension is created, we can’t change some parameters of it: scale, precision, units displayed.
   We can open Dimension Tool Options and change these for NEW dimensions, but both Properties and Control don’t allow to modify existing ones.

   The only thing we can do is change these parameters, create a new dimension and then hit 'Apply to all' button in Quick Actions section in Properties (which should be a menu command as well: http://illustrator.uservoice.com/forums/333657/suggestions/49010378) — but what if we don’t need to change ALL the dimensions, but only some?
   Another thing is to delete a dimension and recreated it… more

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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8. Can’t place an object between unfurled groups in Layers

   If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

   And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

   Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left side of the tree doesn’t work s well — in Photoshop it just works, in Illustrator we get the 'forbidden' cursor.

   If you have two groups unfurled in Layers — good luck in positioning an object between them in Layers. Any spot you drop it in will move it into either group, like the first attached GIF shows.

   And if the object is originally within a group, you’d have to move it outside first, collapse both groups and only then put it in-between... when you have a complex layer structure it can be very painful.

   Unlike in Photoshop (GIF 2), Send Backwards / Send to Back won’t move the object outside of the group, and dragging the layer to the left… more

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   0 comments  ·  Layers  ·  Delete…  ·  Admin →
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9. ダイレクト選択ツールの動作がおかしい - Direct Selection Tool can’t move points with Snap to Grid enabled

   ダイレクト選択ツールの動作がおかしいです。(English below Japanese)
   「グリッドにスナップ」がONの状態で、グリッドに沿っていないオブジェクトの辺やアンカーポイントをダイレクト選択ツールでクリックしようとしても選択できません。また、クリッピングマスクを施した画像に関しては、「グリッドにスナップ」がOFFの状態であっても、マスクの辺やアンカーポイントを選択できません。
   このようなことは以前は発生していませんでした。なお、環境設定をリセットしても直りません。

   使用OS：mac OS Sequoia（バージョン15.3.2）
   Illustratorのバージョン：29.4

   The direct selection tool is not working properly.
   When “Snap to Grid” is enabled, clicking on an edge or anchor point of an object that does not follow the grid will not select it correctly. Also, regarding clipping masks, even if “snap to grid” is disabled, the edge or anchor point cannot be selected.
   This troubling event had not occurred before. Resetting the preferences does not fix the problem.

   OS: mac OS Sequoia (ver.15.3.2)
   Illustrator: ver.29.4

   6 votes

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   7 comments  ·  Selection  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team says it’s fixed in Prerelease build 29.6.191.

   The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.

10. Swatches Info doesn’t work for the only swatch selected

    If you only have 1 swatch selected you can’t create a Swatches Info from the Swatches panel’s menu. The only way to make it work is to make it 2 colors, select them and create the object, and then remove the unneeded color card from it manually.

    6 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Ai Beta now allows creating Swatch Info for one swatch only

11. Transform Each records angles for gradients in a way Eyedropper cannot pick them

    Take a look at the test file attached and the GIF with the steps.
    1. All gradients have zero angle
    2. Select All and call Transform Each dialog
    3. Set an angle (I chose45°) and disable Transform Objects — this should rotate only the fill, not the paths. Apply.
    4. Check the angles with the Gradient panel, the values is displayed as correct.
    5. Create a new rectangle and set its appearance to the default one with D hotkey
    6. Pick the Eyedropper toll and make sure both Appearance options are enabled in its options (otherwise it shouldn’t work at all: http://illustrator.uservoice.com/forums/601447/suggestions/37272676)
    7. Pick the fill from a rectangle with the rotated fill.
    8. The angle is not picked.

    The problem seems to be similar to the one that happens with any script that tries to deal with rotated gradients... Script can read the parameter, but can’t write it. The common rotation method is used, and it gets written as a transformation matrix, I presume, and it is more generalized than just rotation, it can be anything likes skewing.
    And Ai can’t automatically convert a simple one into the rotation.

    Please address both issues.

    Take a look at the test file attached and the GIF with the steps.
    1. All gradients have zero angle
    2. Select All and call Transform Each dialog
    3. Set an angle (I chose45°) and disable Transform Objects — this should rotate only the fill, not the paths. Apply.
    4. Check the angles with the Gradient panel, the values is displayed as correct.
    5. Create a new rectangle and set its appearance to the default one with D hotkey
    6. Pick the Eyedropper toll and make sure both Appearance options are enabled in its options (otherwise it shouldn’t work at… more

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    0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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12. Measure tool / Info panel does not show area for for many things

    Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

    However, it’s very basic.
    1. It does not show an area for objects with no fill
    2. No area for objects within a clipping mask
    3. No area for the visible area of a clipping group as a whole
    4. No area for an opaque raster image (not that hard to multiply two values)
    5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
    6. Nothing for meshes, live text, symbols, compound shapes...

    Finally, the Info panel requires you to pick the tool to start showing the area! Perhaps you should just show the area at all times?

    Recently Measure tool started to calculate are for selected / clicked objects, originally requested here: http://illustrator.uservoice.com/forums/333657/suggestions/33527584

    However, it’s very basic.
    1. It does not show an area for objects with no fill
    2. No area for objects within a clipping mask
    3. No area for the visible area of a clipping group as a whole
    4. No area for an opaque raster image (not that hard to multiply two values)
    5. ...or for a partially transparent raster image (again, we can evaluate this manually, by using a fill + Outline Object trick)
    6. Nothing for meshes, live text, symbols, compound… more

    6 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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13. Properties Panel Content Missing in Illustrator v29.3

    Description of the Issue:

    After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

    I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

    System Information:

    • Operating System: macOS 15.3.1
    • Adobe Illustrator Version: v29.3

    Steps to Reproduce:

    • Upgrade to Illustrator v29.3.
    • Open an existing file or create a new one.
    • Select an object (e.g., a rectangle) and check the Properties panel.
    • Notice that the panel does not display the full options as it did in v29.2.1.

    Expected Behavior:

    The Properties panel should display all relevant options for the selected object, as it did in v29.2.1.

    Actual Behavior:

    The Properties panel only shows limited options (e.g., "Rectangle" and "Quick Actions") and does not display the full range of properties for the selected object.

    Request for Assistance:

    Please investigate and address this issue in a future update. If a workaround is available, I would appreciate guidance on how to resolve this while using v29.3.

    Description of the Issue:

    After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

    I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

    System Information:

    • Operating System: macOS 15.3.1
    • Adobe Illustrator Version: v29.3

    Steps to Reproduce:

    • Upgrade to Illustrator v29.3.
    • Open… more

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    5 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is expected to be fixed in the latest Pre-release build 29.4.0.130. If this fix is going to be stable enough, it’d can be pushed into the next GA build.

14. Template Layers Still Visible on Export for PNG and JPG

    I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without exporting them. I am using Illustrator 29.1 and am on an iMac running Ventura 13.7.2.
    I've been using Illustrator for over 10 years and non printing layers have always worked. The fact that these layers are showing up in both PDF and PNG exports indicates that it's a global transparency issue and not a file type setting. I've read every thread I can find and tried every setting possible and cannot get non printing layers to export with transparency. Any help or suggestions would be appreciated!
    Please see attached images for Illustrator layer settings and what the exported PNG looks like when opened in Photoshop.

    I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without… more

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    Under Review  ·  11 comments  ·  Layers  ·  Delete…  ·  Admin →
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15. Eyedropper cursor blinks while held

    If you pick Eyedropper tool and hold it to sample a color continuously — it blinks, jumps, tries to change into a default pointer arrow.
    Take a look at the small GIF attached, or watch a video by Laura Coyle here: https://www.linkedin.com/posts/lauracoylecreative_adobeillustrator-color-activity-7274877800715583491-HkxB

    Happens on both Windows and Mac.
    And so you know it can work better and some other succeed — compare it with the way Affinity Designer does it (the second GIF).

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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16. Edit Contents button in Control panel ignores the scope and always prefers the layer-level clip to the selected object-level clip

    In Illustrator we can make object-lelvel clip groups, by selecting objects and using Make Clipping Mask command.

    We also can apply a clipping mask directly to a layer if we select a path for a mask only, highlighting the layer we need to clip in Layers, and using a different Make Clipping Mask command, from the panel’s flyout menu.

    But then, if we select the object level clipping group and decide to select its clipped content, using the dedicated button in Control panel, it will ignore the scope and the intention and prefer to select the clipped layer’s content — which is everything in it, rendering this button useless.

    Please watch the GIF attached.

    Why does creating a clipping mask for a layer requires highlighting it in Layers, but the same approach is not respected for using Edit Contents button?

    Be consistent and fix it, please.

    In Illustrator we can make object-lelvel clip groups, by selecting objects and using Make Clipping Mask command.

    We also can apply a clipping mask directly to a layer if we select a path for a mask only, highlighting the layer we need to clip in Layers, and using a different Make Clipping Mask command, from the panel’s flyout menu.

    But then, if we select the object level clipping group and decide to select its clipped content, using the dedicated button in Control panel, it will ignore the scope and the intention and prefer to select the clipped layer’s content —… more

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    1 comment  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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17. 縦中横の設定が機能していない

    縦書きの行の中で縦中横の設定を変更しても反映されません。
    （Illustrator Ver.29.1)

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    Resolved (Comments Open)  ·  10 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. Opacity set with an action does not match appearance of opacity set manually

    When trying to select multiple objects with the same fill color and opacity, selecting one of them and under the Select menu choosing Same > Appearance will add all the same fill and opacity objects to the selection.

    However, when creating an object via an action and setting the fill color and opacity to match the objects to be selected, Select > Same > Appearance returns no results.

    Manually selecting multiple objects in addition to the object created with the action shows "Mixed appearances" in the Properties panel. Individually selecting each of the objects shows the same attributes. Selecting multiples of manually created objects all show the same appearance properties. Adding an object with the same attributes but which was created via an action shows "mixed appearances."

    This was posted in the Adobe community forum: https://community.adobe.com/t5/illustrator-discussions/select-same-gt-appearance-works-manually-but-not-in-an-action/td-p/14898865

    Here are the steps to repeat:

    Make a new, blank document.
    Start recording an action in the Action panel.
    Record yourself making a new rectangle with the Rectangle tool.
    Set the Fill to Black, and the Stroke to None.
    Change the Opacity in the Transparency panel to 20%.
    Stop recording.
    Move that frame to the side.
    Manually create a new rectangle, using the same steps as above.
    Under the Select menu, choose "Same > Appearance."
    You should see the previous rectangle you made included in the selection.
    Your Properties and Attributes panels should contain the same information for both objects.
    Now run your action you just recorded in the Actions panel.
    Choose Select > Same > Appearance.
    Note that nothing else gets selected.
    Manually select the rectangle created by the action plus either of the ones created manually.
    Note the Attributes panel now says "Mixed Attributes."

    You recorded yourself making an object with certain attributes. You played back that action and according to every panel it has the same attributes as the one you previously created, but you cannot use Select > Same > Appearance to select them both because the appearances are "Mixed."

    The only way to work around this is to create a Graphics Style with the attributes (opacity, fill) being searched for. Then an object can be created with an action, the action can assign the Graphics Style, and then Select > Same > Appearance will find all of the objects with the same fill and opacity (even if those objects do not have the Graphics Style applied).

    When trying to select multiple objects with the same fill color and opacity, selecting one of them and under the Select menu choosing Same > Appearance will add all the same fill and opacity objects to the selection.

    However, when creating an object via an action and setting the fill color and opacity to match the objects to be selected, Select > Same > Appearance returns no results.

    Manually selecting multiple objects in addition to the object created with the action shows "Mixed appearances" in the Properties panel. Individually selecting each of the objects shows the same attributes. Selecting multiples… more

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    6 votes

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    5 comments  ·  Actions  ·  Delete…  ·  Admin →
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19. Paste Remembers layers not working in 29.0 - 2025 update

    Just updated to the 2025 version of Illustrator 29.0, Desktop PC, and none of my layers are being applied when copy/pasting between files. Everything just pastes into the currently selected layer.
    The "paste remembers layers" option is ticked, I've restarted and I've reinstalled. I'm hoping for a hotfix soon, otherwise I will need to revert to 2024.

    6 votes

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    4 comments  ·  Layers  ·  Delete…  ·  Admin →
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20. [ExtendScript] TextFrame cannot be selected after creating

    In script, after creating a new TextFrame it cannot be selected the first time.

      (function () {
    
        if (0 === app.documents.length)
            return alert('Please open a document and try again.');
    
        var doc = app.activeDocument,
            results = ['Results:'];
    
        // experiment 1
        var tf1 = doc.textFrames.add();
        tf1.contents = '1. created, selected:';
        tf1.selected = true;
        results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
    
        // experiment 2
        var tf2 = doc.textFrames.add();
        tf2.contents = '2. created, selected twice:';
        tf2.selected = true;
        tf2.selected = true;
        results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
    
        alert(results.join('\n'));
    
      })();
    

    Expected results: both tests would pass.
    Actual results: only the second test passes.

    See the discussion at this forum post.

    Note: this only seems to happen with a TextFrame. PathItems, for example don't show this bug.

    In script, after creating a new TextFrame it cannot be selected the first time.

      (function () {
    
        if (0 === app.documents.length)
            return alert('Please open a document and try again.');
    
        var doc = app.activeDocument,
            results = ['Results:'];
    
        // experiment 1
        var tf1 = doc.textFrames.add();
        tf1.contents = '1. created, selected:';
        tf1.selected = true;
        results.push(tf1.contents + ' ' + (tf1.selected ? 'PASS' : 'FAIL'));
    
        // experiment 2
        var tf2 = doc.textFrames.add();
        tf2.contents = '2. created, selected twice:';
        tf2.selected = true;
        tf2.selected = true;
        results.push(tf2.contents + ' ' + (tf2.selected ? 'PASS' : 'FAIL'));
    
        alert(results.join('\n'));
    
      })();
    

    Expected results: both tests would pass.
    Actual results:… more

    6 votes

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    3 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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