Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8148 results found
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Paragraph copy converts to individual letters, or small small groups of letters
I have noticed this issue with some increasing frequency: where paragraphs of copy suddenly appear as individual letters or small groupings. These letters all appear on their own layer. I am unable to grab all the text, or modify an entire word. Thankfully, I save rounds of files, or work by copy and pasting , so I'm generally able to grab copy from an older version, but this is maddening to say the least. I work as a packaging designer and it's crucial that copy remain editable. I have attached an image of the copy selected and highlighted little pink…
2 votes -
Unit increments are not correct
I set my keyboard increments at 0,1 mm so when I click on an object I can move it by that amount, or when I use the shift-key it moves with 1 mm. However, it moves with 1 pt increments. Very annoying.
1 voteThe issue got resolved with a fresh installation.
In case the same happens to you — please check all the snapping options in the View menu, especially Snap to Pixel, and the Keyboard Increment value in Preferences > General.
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Can't Export to DWG
You used to be able to export your file as a DWG, but in the 2023 update you no longer can. Why? If you opena DWG you can still save it, but if you open a fresh document you can't export to DWG like normal. CAD and illustrator crossover is extremely common and important to have and this needs fixed ASAP.
3 votes -
Alt+Drag Duplicate is not working correctly
When you use ALT and Drag to duplicate Objects, the duplicating is canceled if you release the ALT-key before you release the Mouse Button.
Also, if you release the Alt, but don't move the mouse, the original one will be still visible, but it will disappear after you release the mouse button (or move the mouse). So, the Illustrator leads you to assume that the Object will be duplicated, but it actually wont. See the attached GIF.
In every other App that has the same functionality that I have used the duplicating will continue even if I release the Alt…
1 vote -
Text center alignment off
I'm on the most up-to-date version of Illustrator (26.5). Whenever I try to center text within a box, the x and y coordinates are slightly off for the text. For example, say my box is at 100.5 px on the x-axis and 100.5 px on the y-axis. When I center the text over the box (using Align Objects tool), the text box coordinates are 100.6904 px, 101.2729 px. Before I updated Illustrator, the text coordinates would always match the box coordinates. Even though the numbers are only off slightly, it is visibly noticeable that the text isn't perfectly aligned.
3 votes -
Persistent Save to cloud dialogue
I don't want to save to Cloud, but with the 27.2 update I get this dialogue every time I create a new file and then hit 'save' or 'save as'. I clicked 'don't show again' but this option appears in the second dialogue box, not the first, so now I get the 'save to creative cloud' dialogue every time and have to click on 'on your computer' and then wait a few seconds for the 'save as' dialogue.
1 vote -
1 vote
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Illustrator don't work after Mac OS update
I'm using mac mini m1 with the latest Ai CC update (26.4.1). But after the OS update (12.5.1) I can't get Ai to work, it stuck at startup screen, cant click to any menu or button (video included). I had to roll back to 25.1 (intel) version to continue my works. What should I do?
2 votes -
Stroke weight defaults to 1pt when a new type of brush is applied.
MacOS 12.6.2
Illustrator 27.1.1To replicate the issue:
Assign a 2pt stroke to an object, then apply any brush to it — the stroke weight becomes 1pt.
Switching between brushes of the same type (Calligraphic, Scatter, Art…) seems to keep the weight intact, but switching the type of brush triggers the stroke weight to default back to 1pt.
Expected result: the assigned weight stays the same regardless of the brushes applied.2 votes -
language change
I am not able to change the language of the apps I am paying monthly money for. Your support team ist not able to help / sending me around, so I explained 3 people what is the problem in german and english. I have changed the language on my michrosoft windonws - it is in english now, my adobe cloud is in english + I have deinstalled and installed the apps / nothing helps -still german - the support team is not able to help / sending me the same links / very annoying and dissapointing - adobe is giving…
3 votes -
30 votes
I am happy to share that we have fixed this bug in our latest release – 26.1.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Also, dot grids are displayed a little bit shifted towards objects that are snapped and aligned to this grid
1 voteCan’t reproduce. Please provide more info, about your OS, GPU, and screenshots of the 'shifting towards objects' you refer to.
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BUG - Kann Umlaute ü und ö nicht per Tastatur eingeben
Seit dem Update auf Illustrator 25.4 kann ich die Umlaute "ü" und "ä" nicht auf der Tastatur eingeben. Es wird einfach nichts eingetippt.
Habe die vorherige Version 25.3.1 installiert und es ging wieder.
Bitte dringend patchen!!!
Windows 10 Pro 21H1, 19043.1110
63 votesI am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Links panel showing wrong date created and date modified
MacOS Monterey (12.4) on
MacBook Pro with M1 Max Chip
Illustrator 26.3.1
All placed links show a creation and modified date of Feb 6, 2040. This is every file I open. It doesn't matter if the link is stored locally or on a server. The dates of the file stored in the folder are correct, but the info in the links panel shows the wrong dates. All previous versions of Illustrator show the correct date. This makes Illustrator 2022 unusable for me!7 votes -
After the latest update v27.3.1, I have issues opening files from my library. After few minutes of being able to open, it will suddenly stop
So before the update, i am able to open files in my AI Library freely. But now, when I double click a file, sometimes it doesn't open.
1 vote -
SVG import: font-weight and font-style not always applied to tspan elements
font-weight and font-style not always applied to tspan elements
Use the following steps to reproduce the issue:
1. download attached AIbugreport.txt file
2. replace .txt with.svg (unable to load an SVG file)
3. import the file to Adobe Illustrator
4. open this file in Google Chrome (or any other browser) to visually see the differenceActuall result: Google Chrome: "quick" is bold; "over" is italic. Adobe Illustrator: Styles are not applied to these words.
Expected result: Google Chrome: "quick" is bold; "over" is italic. Adobe Illustrator: "quick" is bold; "over" is italic
4 votes -
Problem with Type on a Path after ver. 26.1 update
Prior to updating Adobe Illustrator to ver. 26.1, a drawing with Type on a Path appears as it should. After the update, the text is positioned in a different place along the path. This is confirmed on a second computer. The same file opened on the second computer prior to the update appears normal, and after the update, the text is shifted.
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after.jpeg 1924 KB -
Untitled-1-01.jpg 824 KB -
Screen Shot 2022-03-23 at 10.40.12.png 28 KB -
Screen Shot 2022-03-23 at 10.41.04.png 22 KB -
色確認ai.ai @ 56.69 % (CMYK_プレビュー) 2022-03-16 23-21-31.mp4 21158 KB -
色確認ai.ai 1260 KB -
flarc-logo-for-white-bg-problem.jpg 101 KB -
flarc-logo-for-white-bg.jpg 454 KB
9 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Shape expanded automatically bug
This is a bug I am experiencing. As soon as make a change on a shape it gets expanded automatically and this is not reversible if a pathfinder mode has been used (minus front for example). I am getting a small grey notification saying "shape expanded". I have not found a way to turn this off but it makes Illustrator un-usable for my purposes. I am attaching a screenshot of the notification that appeared as soon as moved one of the rectangle anchor points. Please help me as this is a business show-stopper for me. :(
Also when using direct…1 vote -
Eylemlerde Toplu İş de Veri Kümesi Adıyla kayıt yapmıyor
Merhabalar,
Değişkenler panelinden veri kümesi bağlıyorum. Sorunsuz çalışıyor. Eylemler panelinden yeni eylem oluşturup pdf olarak kayıt yapıyorum. Toplu iş ekranından az önce oluşturduğum eylemi seçiyorum, kaynak olarak veri kümesini seçiyorum, dosya adı bölümünde Veri Kümesi Adını seçiyorum ancak çalışmıyor, veri kümesi adıyla kayıt yapmıyor. Hatta ordaki 3 seçeneğin 3 üde çalışmıyor.MacOs Monterey Sürüm 12.2
Illustrator 2023 27.3.11 vote -
1 vote
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