Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
5943 results found
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Unable to set Illustrator 2022 as default app
When setting the default app for Illustrator files, 2022 version doesn't appear as an option. Files always open in 2021. When using Windows Default Apps setting, Illustrator 2022 doesn't appear as an option. This problem doesn't occur with other 2022 Adobe apps such as InDesign and Photoshop.
4 votes -
Illustrator 27 (last version) crashes
Illustrator crashes after some minutes of use without any apparent reason. I have run any possible thing to solve it. I am just drawing with my wacom tablet, the same I have done for the last 3 years. The files are usually partially recovered, but there is no error name or code displayed.
1 vote -
3D Revolve Classic not updating applied symbols after symbol changes
Making changes inside a symbol does not update where it is used as an instance. Video below shows editing of an extrude with a symbol applied to the outside of a cylinder. The preview toggle on/off inside the extrude tool also does not work in updating the applied symbol in real time.
2 votes -
Symbols copy/paste breaks link to symbols
Illustrator´s symbol function has been buggy for as long as I can remember. 2023 is no exception.
1 vote -
Swatch & Tool Names don't appear when I pause/hover the cursor over them.
MacOs Monterey 12.0.1
Adobe Illustrator 26.2.1When you hover over a swatch or tool & leave the cursor there for a second, the name of the swatch/tool always showed along with keyboard shortcuts for many of the tools.
I was searching the Pantone colors & two colors came up. Rather than just one quick step, I had to do several.
What should happen:
I hover the cursor over the colors for a second to see which was which. Then I pick the one I was looking for.What happens now:
I hover the cursor over the colors & nothing shows…3 votes -
Can't ‘Place’ in Illustrator 2023
MacOS Monterey 12.6 (21G115)
Adobe Illustrator 2023 27.0.1Can't ‘Place’ in Illustrator 2023, the window to select a document is almost completely invisible, so it’s impossible to select any documents to place.
The only way to place anything is by dragging it into illustrator from the file of origin...It doesn’t matter if you use the shortcut cmd+shift+P or go to File > Place, both results in the same issue, which is very annoying and frustrating.
1 vote -
GPU preview crashes after a few minutes
After a few minutes with an open file the screen flashes white and GPU preview support goes away. The GPU preview is greyed out. Interestingly I don't need to restart Illustrator, I just need to shut the file down an re-open it then GPU preview is back. The files affected have embedded images within them. I have an Nvidia 3080ti graphics card with an AMD 5950x running latest versions of illustrator (happens with the beta too though it did seem to last longer before the white flash) all drivers and os up to date.. Nothing to do with outline mode…
1 vote -
색 오류
RGB, CMYK 변환을 하지도 않았는데,
작업을 하다 보면 색상이 탁해져있습니다.
실제 컬러값도 변경 되어있었습니다.
오류 해결 부탁드립니다.
1 vote -
Compound paths not saving
When I make an object a compound path and then save as an SVG, when I go to open the file again, all of the compound paths have reverted to paths. I've uninstalled and reinstalled, I've tried an earlier version, I've done everything I can think of and still my SVG files will not retain compound paths. I'm using an M1 MacBook Pro, AI v27.2
1 voteIn SVG 'compound paths' are required to have at least two sub-paths (https://www.w3.org/TR/SVG/paths.html). If a shape doesn’t have any holes, it gets saved as an ordinary single path, according the specification, since no sub-paths are presented, ands gets read back as a non-compound paths. Shapes with proper holes are kept as compound paths.
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Grey rendering/latency issues MAC Ventura
since updating my MAC to Ventura I have been experiencing what seems to be graphics issues on Illustrator.
I am able to move the cursor over these grey areas which begins to erase them, however the next time I move positions more grey areas appear.
1 vote -
cannot rescale freedom gradient
I have made a graphic with freedom gradient (illustrator 2022). The color will not stay the same if I try to resize the graphic.
2 votes -
Stroke width is scaled along with the element it is applied to
The stroke width is scaled along with the element it is applied to (transform="scale(sx sy)") if the scale values (sx, sy) are different. Stroke width is not scaled if the scale values are the same. Ideally stroke should not be scaled.
Workaround for the browser is to use vector-effect='non-scaling-stroke' attr, but it is still not being supported by AI.1 voteThis needs some clarification.
I don’t think I can understand the problem.
Illustrator is capable of scaling strokes with object, it the corresponding option is checked. When it’s enabled, it does not differ between uniform and non-uniform transformations. So, is it a feature request and not a bug report, or am I missing the point of it?
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3D and Material
Hi, I'm using Adobe CC with v 27.0.1 and i have a problem when i using 3D and Material... the design won't get the 3D, only show the line.
File Attached. Thanks
2 votes -
ファイル→書き出しにてJPEGを書き出す際、圧縮方式が選択したものと異なる場合がある
Windows10/21H1 Adobe IllustratorCC 26.0.3
問題が発生したときに実行していた手順
1.アートワークをアートボード上に作成する。
2.ファイル→書き出し→書き出し形式を選択しJPGを選択する。
3.ダイアログ上で圧縮方式を「ベースライン（最適化）」を指定しJPEGファイルを書き出す。
4.書き出されたJPEGファイルは圧縮方式がプログレッシブになっている。想定していた結果
指定したベースライン（最適化）でJPEGファイルが作成される。実際の結果
圧縮方式がプログレッシブにて書き出される。この症状はWindows版のみで起こるようです。また、書き出し状態が異なるケースも見られるようなので他のパラメータによる影響を受けている可能性も残ります。
わたしが検証したファイル３種類を添付します。それぞれがファイル名に付けた圧縮形式で書き出しを行っていますが、バイナリデータを見てもベースライン最適化とプログレッシブのマーカーが入れ替わっている状態です。
この問題については以下のスレッドをご参照下さい。14 votes -
Bug fix: The odd placed linked image changing size or position or both, on opening.
The odd placed linked image changing size or position or both, on opening.
2 votes -
2023 products VERY slow to boot and save on local drive
Windows 11 Home Single Language
22H2
AMD Ryzen 7 6800HS Creator Edition 3.20 GHz
16.0 GB1 vote -
Illustrator 26.3.1 loses Libraries after computer wakes from sleep
Using Illustrator 26.3.1 , if you have your illustrator open and set your computer to sleep, the next time you wake it up and try resuming your work, libraries will be blank and say "Install Creative Cloud Library". If you restart Illustrator, it works fine until the next time you sleep your computer. Version 26.2.1 does not have this problem.
6 votes -
Dash lines display incorrectly on rectangles with rounded corners
The lower right corner is rendered incorrectly if you apply rounded corners to rectangles with dashed lines.
Steps to Reproduce:
1. Draw a rectangle, 3 x 4 inches (for example).
2. Apply 0,25 in of corner radius.
3. Change the stroke to 6 pt and set the dashed line at your taste.
4. Look at the bottom right corner of the rectangle.
Please check the attached images.
Broken since Ai CC2022.14 votes -
Wake from Sleep resizes Ai windows and moves panels
M1 MacBook Pro, Mac OS 11.5.2. - AI 25.4.1.
Every time I wake my MBP from sleep, AI window is resized to half screen (horizontal) and all Palettes are whacked! all bunched in corner of screen, have to reset window size and reset palettes, every single time. Only AI does this, no other App.28 votesWe are no longer hearing about this issue. Let us know if you are still running into it with latest Illustrator versions.
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Save As and Export dialogue box not opening / appearing
running v26.5, Macbook Pro M1 14, OS12.0.1
'Save As' and 'Export' dialogue box not opening so unable to save or export anything when running two screens.
'Save As' and 'Export' dialogue box opens but is fully greyed out when only using laptop (see screenshot).
Problems started a few days ago and cannot be sure if it was tied into an OS update.
I do not run any plugins.
I have:
• Reset preferences
• Uninstalled and reinstalled
• Restarted machine several times2 votes
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