5925 results found

1. Save for Web Preview

   This has bugged me for a very long time. When exporting, often the image looks like it will be missing a pixel width along the edge unless you increase the image size to go over the artboard vs. exactly fitting the artboard.
   I check the dimensions of the art and, for example, it's 1920x1080 perfectly aligned in the corner at x=0 and y=0, yet you can see the missing pixel along the left edge. And, if I export it, it indeed is missing the pixel.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. Cutting Master 4 is missing

   Cutting Master 4 a disparus de du programme dans l'onglet fichier

   2 votes

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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3. Select > All menu command also selects all artwork instead of all artboards only

   With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.

   2 votes

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   2 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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4. Illustrator crashes when saving as CC (legacy)

   1- MacOs Mojave 10.14.6, Illustrator 25.0
   2- I need to send a file to a friend with an older version of illustrator that can't update due to his operating system not being compatible with latest versions.
   3- I expect an illustrator CC compatible file to be saved.
   4- Illustrator suddenly crashes without warning.

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   2 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Enregistrement de mon travail

   Lorsque je travail sur un dessin, je ne trouve aucun lien pou l’enregistrer. apparement cela devrait se faire autan magiquement au moment où je ferme le fichier. Mais ce n’est pas le cas. A chaque fois que je ferme, je revient à mon dessin initiale. Aucune modification n’a été enregistrée. Comment puis je sauvegarder mes modification???

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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6. Illustrator links are broken upon document recovery

   After suffering through terrible support through the chat in Adobe Admin Console (basically just telling me that I'm wrong), I've been redirected here.

   Here's the bug:

   In Illustrator 24.1.X, all links will be broken when you try to open a recovered document. This does not happen in 24.0.X

   How to reproduce:

   Create an AI File

   Link a png from the 'Links' folder next to it

   Save it

   Make an edit and let it Auto Save

   Force Close AI

   Open the 'recovered' file when it asks me

   You are met with this:

   'Could not find a plug-in to read the linked file "Links". Choose Replace to select another file or ignore to leave the link unchanged.' (screenshot attached)

   The message repeats for however many links you had.

   If I ignore it, you're met with links that have no name, no format, and no location. The ONLY identifying information is the resolution.

   These tests were carried out on a Mac running 10.15.4.

   This is an egregious bug.

   The support agent I spoke to confirmed that this happened on Windows too, but proceeded to tell me that this was 'expected' behaviour, which is nonsense.

   After suffering through terrible support through the chat in Adobe Admin Console (basically just telling me that I'm wrong), I've been redirected here.

   Here's the bug:

   In Illustrator 24.1.X, all links will be broken when you try to open a recovered document. This does not happen in 24.0.X

   How to reproduce:

   Create an AI File

   Link a png from the 'Links' folder next to it

   Save it

   Make an edit and let it Auto Save

   Force Close AI

   Open the 'recovered' file when it asks me

   You are met with this:

   'Could not find a plug-in to read the linked… more

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   7 votes

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   3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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7. Can't record an action “Export for screen” in illustrator V24.1.1 Windows user

   What I'm trying to do is save time when I'm saving files. I can't find an appropriate solution for my use case. The "export for screens" interface seems to be the closest solution, I'm trying to add an action for "Export For Screen" but not showing any action please help me. Action not recording export for the screen (Alt+Ctrl+E) PNG

   have a variable in Illustrator and I want to get png output automatically but it doesn't work when I want to record the action..

   When I want to get a pdf output, everything is OK

   But no png

   Please test you >>> NewAction, Export screen, png, ...

   What I'm trying to do is save time when I'm saving files. I can't find an appropriate solution for my use case. The "export for screens" interface seems to be the closest solution, I'm trying to add an action for "Export For Screen" but not showing any action please help me. Action not recording export for the screen (Alt+Ctrl+E) PNG

   have a variable in Illustrator and I want to get png output automatically but it doesn't work when I want to record the action..

   When I want to get a pdf output, everything is OK

   But no png

   Please test… more

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   7 votes

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   6 comments  ·  Actions  ·  Delete…  ·  Admin →
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8. magically appearing anchor points

   When I join paths, use the pathfinder tools, or shapebuilder options, anchors that I DID NOT create, appear. There is no rhyme or reason to when it will decide to do it. So annoying. Over time this degrades the image when enlarging, shrinking, offsetting paths and a number of other features I don't want to waste my time listing. I don't care what you say about vectors and your program, I've been doing this a long time, it happens. I personally deal with vinyl plotters. Plotters don't like unnecessary or extra anchor points. It can slow down the cut process and cause inconsistencies in the cuts. Anchor points also increase file size and the amount of processing power. Two things aren't a big deal for me, but are for many other people.

   When I join paths, use the pathfinder tools, or shapebuilder options, anchors that I DID NOT create, appear. There is no rhyme or reason to when it will decide to do it. So annoying. Over time this degrades the image when enlarging, shrinking, offsetting paths and a number of other features I don't want to waste my time listing. I don't care what you say about vectors and your program, I've been doing this a long time, it happens. I personally deal with vinyl plotters. Plotters don't like unnecessary or extra anchor points. It can slow down the cut process… more

   5 votes

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   4 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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9. Ui disappeared after update

   After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)

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   3 votes

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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10. Touch Bar Apple

    O Touch Bar no MacBook desde a última atualização do Illustrator não esta aparecendo e ou funcionando alguns recursos simples.

    2 votes

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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11. Illustrator 2021

    I have a 2015 macbook pro Catalina OS ver 10.15.7, 8 Gb 1867 MHz DDR3 with over 100 Gb free and an intel iris Graphics 6100 1536 graphics card
    This computer was powerful enough to run the previous version of illustrator. However, with the new version (2021) there has been a significant slowdown to the point where even copy pasting a simple design takes a minute to do. It is slow and the lag is insufferable. Is there anyway down grading can become available or an option? Or is there something I can do to improve the performance of illustrator 2021 ?

    I have a 2015 macbook pro Catalina OS ver 10.15.7, 8 Gb 1867 MHz DDR3 with over 100 Gb free and an intel iris Graphics 6100 1536 graphics card
    This computer was powerful enough to run the previous version of illustrator. However, with the new version (2021) there has been a significant slowdown to the point where even copy pasting a simple design takes a minute to do. It is slow and the lag is insufferable. Is there anyway down grading can become available or an option? Or is there something I can do to improve the performance of illustrator… more

    2 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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12. new update (v25.1) hangs when I select all text

    Hi, when I select all text objects in a file (Select>Object>All text objects), Illustrator hangs and I have to force quit. We have all had to revert to V24.3

    iMac (Retina 5K, 27-inch, Late 2015)
    Processor 4 GHz Intel Core i7
    Memory 32 GB 1867 MHz DDR3

    1 vote

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

13. Never ever change keyboard increments to 0,0028px

    I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would be the reason to do that?? Also, it really threw me off what I was doing today which was totally unnecessary.....Please don't do that again, thank you!!

    I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would… more

    2 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    There were several reports here and there about this parameter going to the minimum allowed value by itself.

    While this can be indeed a bug that happens for sure, another possible explanation can be the fact this value is the first one to be focused when Preferences shows up. I takes one gesture then to make it go all the way down, especially on Macs.

    This would have to be studied closely.

14. Palettes and toolbars disappear

    When I open Illustrator, all palettes and toolbars disappear from the canvas. I have to call them anew each time.

    3 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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15. Impossible to add to graphic styles by dragging from the canvas

    In Ai 25 it is impossible to add an appearance of an object to the Graphic Styles panel just by dragging it into it. The less intuitive ways do work (click the "New Graphic Style" button on the bottom of the panel or using the fly-out menu.

    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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16. Text height is wrong

    When you select a specific text height, it is not correct. Say for instance you select 1 inch for text height but in reality the cap height is .68 inches. We work at a sign shop and a lot of jobs require a specific text height. This is misleading when I pick 1 inch for text height and it is no where near 1 inch in height. Can you please make it where the text height corelates to the actual cap height of the text, otherwise this feature is useless.

    2 votes

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Latest Illustrator releases have Font Height Options you can access form Character panel’s menu — they allow you to set font height as a capital / x-height specifically.

    The functionality has some minor issues (regarding rounded stems for some fonts, keeping the chosen option between launches), but otherwise it is very good. Please try it!

17. After about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.

    Beyond just a bug, can not use software at all. Illustrator 25.0.1 2021 update after about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.

    Dell System
    Windows 10
    Illustrator 25.0.1 (64 bit)

    Removed all Plug-Ins - Still happens
    Uninstall then installed - Still happens with out the plug-Ins

    2 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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18. the color theme panel is not working

    I use the MacBook Pro 13" , version 10.15.7.

    the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.

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    2 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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19. Offset Path with small values (or Inside / Outside strokes) results in skewed lines

    Offset Path with small values (in my example it's 0.02 mm) results in skewed lines, compared to original text it's applied to.

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    19 votes

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    9 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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20. left toolbox missing

    updated to version 24.3 and left toolbox missing. got a message before programme starts that many plugins missing in a dialog box. went to search at window>tools but tools is not at the dropdown menu

    3 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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