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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8209 results found

  1. dopo l'ultimo aggiornamento non funziona più la funzione "copia/incolla"

    lavoro su PC win 10 pentium intel i7 8th gen 8700k 3.70ghz 64GB

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. プリセット

    Illustratorのバージョン:25.2.3
    使用デバイス:Mac book pro(mac OS,M1)

    ・新規作成の際にプリセットが出ず、テンプレートのみ出てくる

    新規ドキュメントを作成の際、通常であれば印刷やwebなどさまざまな媒体に合わせたプリセットが出てくるはずだが、それが一切出てこない。テンプレートの提案のみ出てくる。

    パソコンの再起動、アプリのアンインストールや、creative cloudのログアウトなどを行っても改善されず。

    非常に困っています。検索しても解決法が見当たりません。よろしくお願いいたします。

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告の問題は、再現することができませんでした。
    ご使用されているマシンの環境依存の問題と思われますので、カスタマーサポートへお問い合わせください。

    こちらの報告は、対応終了とさせていただきますが、もし、同様の問題が発生するという方がいらっしゃいましたら、こちらにコメントをお願いします。

    よろしくお願いいたします。

    Illustrator チーム

  3. Trim Transparent Pixels on PNG Export BROKEN in 24.3

    Exporting PNG used to trim out transparent pixels but in Version 24.3 that feature is broken. Exporting PNG results in a file with the dimensions of the object or group INCLUDING transparent pixels.

    7 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  4. MacOS Big Sur rendering bug.

    Hi!
    I am an apple developer and I installed Big Sur beta (now on version 3) for work. I run into a problem with Illustrator that other people are not seeing. If I open one file everything is OK. When opening two or more files, I get a really nasty visual problem, with Illustror only. See file attached. Is anybody else having this problem, is there a way to fix it? I reinstalled Illustrator and it keeps happening.

    10 votes

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  5. pattern causes shutdown

    The program keeps locking up whenever I try to make a pattern with the pattern tab. It ******* SUCKS!

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  6. Skalierungsecken verschwinden bei zu schmalen Objekten

    Ich habe folgendes Problem. Wenn ich ein Objekt auswähle, kommt ja automatisch der blauen Begrenzungsrahmen mit den kleinen blauen Quadraten, die ich anfassen kann um die Größe zu verändern.
    Wenn die Objekte groß genug sind, kommt nicht nur in den Ecken das blaue Quadrat, sondern auch auf der Mitte der Strecke. Wenn man den Punkt in der Mitte anfässt, kann man das Objekt nur in dieser Richtung skalieren, was hilft, wenn man nicht aus Versehen Höhe und Breite verändern will.

    In meinen uralten Illustrator 10 hatte ich, wenn das Objekt zu schmal wurde, einfach einen blauen Begrenzungsrahmen, der größer war…

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  7. Scatter Brush doesn't align smoothly to curve

    Hi, I'm using Illustrator 24.2.3 on an Imac late 2015.

    Scatter Brush seems to have issues with curves. If I create a scatter brush from a single object, the line seems to follow the curve loosely in straight line segments, creating a very jagged effect. I've attached images to hopefully clarify. The thinner "smaller brush element" examples I have included are made from a small circle shape a little less than one pixel in diameter. The "jagged" issue seems to disappear, however, if the curve is large enough (see the 11-inch small-brush-circle below) OR until the stroke weight increases to…

    11 votes

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    3 comments  ·  Brushes  ·  Admin →
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  8. eyedropper leading 0.1

    I have noticed that, in the last few updates to Illustrator, if I copy the type attributes from one text box to another using the eyedropper tool that the leading amount does not get copied. Instead, it gets set to 0.1 -- which really negates the utility of coping type attributes through the eyedropper.

    4 votes

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  9. Stupid Cancellation Fee

    It is ridiculous that you have to pay £109 to cancel a monthly subscription of Adobe Illustrator. I was not using it so decided to cancel my subscription, already £19 a month and then I was charged £109 as an early cancellation fee. This company just wants money and does not care about its customers

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  10. Variable font support for SVG Export

    Adobe Illustrator now supports variable font files where all the font style variants are incorporating into a single OpenType file.

    When exporting a text element in an illustrator file if using a font collection (such as Helvetica) where there are individual font files for different font weights, (thin, regular, medium, bold, ....) the text element is exported as:

    <text class="cls-12" transform="translate(121.64811 386.60663)"><tspan class="cls-13">A</tspan><tspan x="75.51965" y="0">p</tspan><tspan class="cls-14" x="146.07617" y="0">p</tspan><tspan class="cls-15" x="213.65833" y="0">. 18 t/m 21</tspan></text>

    which means the text can be modified in the SVG.

    If you export a text element that uses a variable font such as Bahnschrift, the text…

    2 votes

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  11. When saving AI as a PDF the text disappears

    When I save the AI file as a PDF on IPad the words seem to change to squares
    Why is that ?
    Please resolve the issue

    1 vote

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  12. View using GPU is not working on illustrator beta 25.3 for Apple Silicon

    View using GPU is not working on illustrator beta 25.3 for Apple Silicon.
    so Its really slow, im hard to work.

    (Korean)
    Apple Silicon용 일러스트레이터 25.3 베타 실행시 GPU 가속 옵션을 켤 수가 없어서 많이 느립니다.
    일러스트레이터도 어서 빨리 Apple Silicon용으로 제대로 써볼 수 있게되면 좋겠네요.

    2 votes

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  13. Can't input negative values in fields

    When trying to input a negative value (in leading, kerning, tracking, any transform, etc) or perform subtraction in an input field, the number either switches to a positive value or doesn't make a change and plays the system error sound. This is in the latest version of Illustrator on OS X 10.14.6

    2 votes

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  14. Freeform gradient doesn't export to svg

    When using a freeform gradient in Adobe Illustrator (desktop) it does not export to svg. Instead it takes out the gradient and leaves the fill empty.

    5 votes

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  15. Bad image quality on Export Asset

    If I use Export Asset, fine details in patterns get smeared and destroyed in the resulting bitmap (png). This happens regardless of whether I scale the object up, or export at super high resolution.

    If I use normal Export, the detail is as expected. In fact, this happens even at very low resolutions where you naturally expect to lose detail. Regardless, Illustrator does attempt to preserve brightness and detail as best as possible given the resolution when choosing normal Export. But with Export Asset, the behavior is totally different and, honestly, unusable in most cases.

    3 votes

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  16. Colour conversion values have changed?

    Our company logo uses 3 colours. 100% cyan, 100% magenta and 100% yellow.
    Had rgb values for these for years, but have done a conversion of the logo today and the rgb values are different to previously. Why would this be? In illustrator.

    1 vote

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  17. Artboards not visible in list

    I have 3 artboards...but only one shown in the list.
    See screenshot, systemInfo.txt and AI file.
    Export for Screens also lists one artboard.

    1 vote

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  18. Accessible title is ignored when opening or exporting an SVG

    When an SVG document with a <title> element is opened, the title appears to be silently dropped. I don't see it in the Document Title of the File Properties nor in any layer. Moreover, when a Document Title is provided in the File Properties no <title> element is created in the SVG export. This is a significant barrier to creating accessible content for a file type that is becoming ubiquitous on the web. Yes, a title can be entered separately in a text editor after export, but such a requirement unnecessarily adds significant fragility to the process of creating/editing accessible…

    6 votes

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  19. COPING ISSUES

    When I copy something and the I try to paste it there is nothing in the memory buffer.It happens all the time with my colleagues too.Please fix it
    Best Regards
    Stoycho Yordanov

    3 votes

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    1 comment  ·  Other...  ·  Admin →
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  20. Multiple copy of .ai file is created as increment file version.

    Multiple copy of .ai files is created automatically in the folder as "ai16230609285531274_" as I save illustrator files.

    Files are like incremental versions. "ai16230609285531274" "ai16230612596031274"

    Using illustrator version 25.23 on Mac Catalina.

    Please see the screenshot attached.

    1 vote

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