Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8314 results found
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Font agent 9.6.1
OS 10.13.6 High Sierra [don't want to upgrade OS yet]
Illustrator 24.3
Every time I open a file I get an error messgae saying that my 2015 plug ins need upgrading. Click to upgrade. I don't have 2015 plug ins. Suggestion from font agent is to upgrade Illustrator, can't do that as I don't want to upgrade OS.
Solution dismiss error message every time, really tedious.
What else can I do?1 vote -
Faillure when opening a Autocad Drawing wiht Text atrtributes
When openinig a Autocad drawing whit textattributes it seems that this procudure also creates en second empty attribute layer whitch is not selectable
but it still influencis de allign command in a not yet understandeble way1 vote -
Graphics do not show when document is opened, only in preview
When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.2 votes -
la pipette n'applique pas les types d'aspect demandés
la pipette n'applique pas les types d'aspect demandés
1 vote -
New update, stroke profile bug
Just got the latest update and now my Width profile 3 on stroke settings is adding these little rounded bumps to the corners that were (prior to update) sharp. The end points are also slightly curved. Right side does not have bumps but has same curve when points on this profile used to be sharp. All of my settings and prefs have stayed the same. I use this stroke profile alot so I noticed this issue right away. Please fix. Photo attached.
Thanks
5 votes -
Problem with dragging assets out of CC library
I have noticed that when I press opt + drag assets out of the library it will occasionally make all the objects of the assets scattered and misplaced. This also happens to most of my colleagues so I believe it might not be ai version issue.
My operating system is MacOS Catalina and my illustrator version is Illustrator 2021 25.0
1 vote -
Verification
I just paid for, and downloaded a new illustrator app three days ago and it's already not working, when I opened the app this morning it asked to verify me, so I added my email, password , it asked for phone number, verified that , no problem. Yet, once it was all done , a blank window with a loading symbol kept popping up every 4 seconds or so for hours, when I try to close the windows my entire app shuts down, I tried everything there is.. but I can't even uninstall the app. I'm really helpless here and…
1 vote -
Pipette
Pipette is missing since last update.
1 vote -
SVG Export for ExportOptionsSVG does "Save As" and not an "Export As"
There is no true option for the File -> Export -> Export As for an SVG, doing app.activeDocument.exportFile( fileSpec, 'SVG', exportOptions ) is actually running the equivalent of File -> Save As SVG... Which produces an AI compatible type SVG but not a fully compatible SVG with other programs.
It'd be nice to have a true "ExportOptionsCompatibleSVG"
3 votes -
Load texture not working in 2020
Mac OS 10.15.1, Illustrator 2020. For years I've used a custom texture (psd file) that I load into texturizer. But since updating to 2020 Illustrator this custom file doesn't work. I upload the texture file, it looks good in the texturizer panel, but when I click OK nothing happens. When I reopen the selection in the texturizer panel it has "canvas" texture. I'm using the same psd file I've always used. Even when I rename it and save it in Photoshop 2020 I have the same problem.
19 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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VBScript Internal Script Execution Error in version 25.1
Running VBScripts from File > Other Scripts is not currently functional in the latest update- however the very same scripts work fine if the scripts are opened manually (and worked as expected from 'Other Scripts' in the previous version).
Please fix!
1 voteI am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Crashes on Unlock All
Running Big Sur on an M1 Mac. Just upgraded to Illustrator 25.1, which crashes when using Unlock All.
1 vote -
ritardo
In Illustrator quando trascino con il mouse gli oggetti, se non aspetto un secondo dopo aver lasciato la pressione del mouse, l'oggetto si sposta come per inerzia dietro il successivo movimento del mouse poco quanto basta per non accorgersene e perdere allineamenti vari....
1 vote -
Adobe AI CC Fonts error question
We recently encountered a "severe error" regarding FONT problem in Illustrator CC.
There are TWO symptoms all regarding using MonoType Chinese Fonts(OpenType Embeddable Fonts) :
- Fonts size automatically decreased once we change the style, e.g. Regular > Bold.
- Fonts inside the "Cloud Assets" will automatically decrease its size randomly once we "Embedded" the assets.
This error occurs probably after the update of AI CC 2021.25.105 (or maybe 1 or 2 versions prior not assure)
Please investigate and revert us the solutions.
Many thanks.
(Attached are the screenshots of the errors)
1 vote -
Unable to Switch from Eyedropper to Selection Tool
When eyedropper is selected, I am unable to switch to selection tool using the short keys, only by clicking the button.
1 vote -
Illustrator Scaling Maintain width and height not working
Mojave
iMac (Retina 5K, 27-inch, 2019)
Illustrator Desktop 25.0.1If I want to scale not by proportion and have the link unselected. It still scales to proportion. I have to click the buttons a few time for it become "unstuck"
and work how it should.1 vote -
1 vote
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Keeps freezing on Mac
I have the Macbook Air with the M1 chip. It repeatedly freezes up as soon as I open it.
1 vote -
Live text with customs appearance glitches when on top of a locked image
Using Appearance, modified text (fill with outline in this case) gets buggy when modified on top of a locked image.
I have been able to re-create this issue on my end at least.
1 vote -
(CANT) Error when saving any ai file
(CANT) Error when saving any ai file
3 votes
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