Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8218 results found
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Expanding a path with a gradient doesn't expand, just creates a group with the same path
I want to expand a gradient applied to a path so that I have bands of colour as vectors in place of the gradient.
I have been using this tool in this way successfully but this week there seems to be a bug: it works until it doesn't and then doesn't work at all.
If I quit Illustrator and reopen everything it might work again, but with some paths it doesn't work at all. Please see my screenshots.
3 votes -
Exporting to tif: "An unknown error caused the operation to fail."
Normally rebooting solves problems like this, but not this time. Cannot save my file as a tif.
1 vote -
Illustrator freezes windows file explorer
Ever since the last update, occasionally Illustrator will completely freeze when I'm opening a file. Additionally, after that happens, every time I try to open an adobe product file from within file explorer, it also freezes. I have to restart the system to fix this. I can double click any other file within file explorer and it will open fine, but if I try to double click on any adobe product, it doesn't matter which one, it will completely freeze. But it all starts whenever it freezes from within illustrator.
1 vote -
1 vote
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Custom guides make Illustrator unusable when viewed as dots
I've made guides out of a large number of lines (forming an iso grid). This works fine as long as I am viewing the guides as lines, but when changing the view to Dots in settings, Illustrator get so slow that I can't even move around in the document. I am using Windows 10 version 26.1. I also have v25.4.1 installed and it is the same thing there.
Maybe it would be less performance demanding if we could set transparancy on guides instead of using dots?
2 votes -
Actions 'broken' 26.2.1
Mac Mini M1
Big sur 11.6.5
Illustrator 26.2.1Trying to perform an action in a folder (save .ai to .eps) crashes illustrator at random moments, never ends.
This action in 26.1 and before releases works perfect, same folder, same files.1 vote -
Swatch & Tool Names don't appear when I pause/hover the cursor over them.
MacOs Monterey 12.0.1
Adobe Illustrator 26.2.1When you hover over a swatch or tool & leave the cursor there for a second, the name of the swatch/tool always showed along with keyboard shortcuts for many of the tools.
I was searching the Pantone colors & two colors came up. Rather than just one quick step, I had to do several.
What should happen:
I hover the cursor over the colors for a second to see which was which. Then I pick the one I was looking for.What happens now:
I hover the cursor over the colors & nothing shows…3 votes -
Can't open AI files until I delete settings
Every time I try to open a file, I get the beach ball of death...spinning forever.
I've discovered the only way to get illustrator (beta or release versions) to open a file again is to delete the settings in the Library and restart AI/Users/<username>/Library/Preferences/Adobe Illustrator version-number Settings
2 votes -
Bounding box is off centered or is not aligned to object correctly
The bounding box is off centered on my objects. I have all of the "Snap to.." options off, Preview bounds is off and I do not have any of the "align to pixel grid" options on. I created a new file and did a random rectangle and it is still off, but not as severe on the file that I am working on. I did try the "Reset bounding box" option and nothing changed. The screenshots are all objects without a stroke. I am on a Mac. I don't see this problem on the PC.
2 votesIf you are still having problems with this, please provide a test file and a small video showing the exact workflow and the combination of options used. This would help to start investigation.
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Find/Replace issue
The Find/Replace function is not replacing the string I am requesting. Maybe one or two items of many will change.
We work with hundreds of serial numbers at a time, and the working function is
essential to timely delivery of our services. We depend on this to change several serial prefixes at a time. Now I have to individually change each single serial number manually instead of just Finding/Replacing the prefix.
What is going on with this product? I've never had so many glitches to deal with until this product (latest version) went to Cloud. Please, please let us go…1 vote -
illustratorの年間契約の期限内にも関わらず、使用できなくなっている。
illustratorの期限内にも関わらず、使う事ができない状態が続いている。起動しても、体験版を勧められる。Creative Cloud desk topでは、illustratorの新たな購入すらできない。Adobeのアプリとファイルを消したにも関わらず、何も改善されなかった。
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた問題ですが、アカウントの問題となりますので、カスタマーサポートへお問い合わせください。
お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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New & Save As
New & Save As is not working in Illustrator. I have uninstalled and reinstalled, made sure all the preferences are the same, but there still seems to be the same issue. Is there going to be an update to fix this or is there something I can do my end to fix it? Thank you.
2 votes -
Recording Flip Horizontal or Flip Vertical as an Action and running it crashes Illustrator
Apple M1 Mac Mini
Mac OS 12.3.1
Illustrator 26.2.1Create new action
Assign F4 as shortcut key
Record "Flip horizontal" under Transform panel menu
Stop recording
Select an object
Press F4
Illustrator crashes
This also happens with Flip Vertical as an action. Does this in any document.3 votes -
Relink via Asset Link Missing Icon
The Relink via Asset Link icon is missing in Adobe Illustrator, preventing users from linking images/templates they have designed to AEM Assets.
3 votes -
このファイルを部分的にしか読み取ることができませんでした
「可能な限りファイルを復元しましたが、一部のコンテンツが欠落している可能性があります。」
とエラーメッセージが出て、開くと１２ページほどあったアートボードが最初の１ページだけになっていました。
３０時間以上かけて作ったデータが謎のエラーで消えました・・・。自動保存されたデータはないのでしょうか？
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた内容ですが、製品機能のバグではなく、個別の不具合となります。
お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Adobe Illustrator 26.2.1
Hello,
I'm trying to copy the name of my working file and paste it into the name of the folder I just created (with the help of the keyboard shortcut), but it doesn't paste the name. I have to paste the name with the help of right click of the mouse. Can you fix this situation?
2 votes -
タッチペンを使用するとIllustratorが応答しなくなる
OS:Windows10
Illustrator:26.2.1鉛筆ツールでタッチペンを使用してオブジェクトを生成し、選択ツールに切り替えてオブジェクトを選択するとIllustratorの画面が真っ黒になり応答しなくなる。
続けて二度発生しており、使い物にならない。1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた内容ですが、入力デバイスとの関連性がありますので、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
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Applying Recolor to selected instances of a symbol recolors the original symbol
If I want to change colors for selected dynamic symbols, using Recolor will affect not local colors, but the original symbol.
This makes little sense. If I wanted to change the original symbol, I'd edited it and made the changes directly to it. If I have a selection, I mean to change symbols in it only.To workaround it I can isolate my selection by locking/hiding objects I don't want to affect and use Select Same commands to recolor parts of symbols one at a time.
10 votes -
Repeat on-screen controls work wrong when Bounding Box is off
When bounding box is off, splitter control is rendered, but does not work, and instances control is missing completely.
Having the bounding box turned off does not mean a user does not want to have repeat controls. So they should be A) completely hidden, or B) shown and be completely working.10 votes -
various interface problems
con l'ultima versione di Illustrator ( 26.2.1 ) sono comparsi diversi problemai di interfaccia rendento difficile lo sviluppo del lavoro.
ad esempio:
- impossibile muovere con le freccie da tastiera gli oggetti selezionati
- se selezioni una guida questa scompare ricompare quando deselezionata
- stesso problema con i punti di ancoraggio se selezionati scompaiono1 vote
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