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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8187 results found

  1. AI 23.03 - Absolute Performance Hog

    AI has a clear performance problem on my MacBook Pro (Mid 2015, 15", top of the line model). My computer bogs down entirely, fans kick up, the software is extremely slow to respond to doing anything, even simple tasks. It's not isolated to my file--it is the software. Upon quitting, my system returns to normal. The CPU processes for AI were in excess of 120% and consuming nearly 40% of my entire CPU processor power (2.8 GHz i7, 16GB Ram).

    No trouble with previous version of AI.

    5 votes

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    1 comment  ·  Performance  ·  Admin →
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  2. Convert to profile

    It should be possible to convert a documents colors via the same method as in Photoshop or InDesign via "Convert to profile" rather than "Document color mode". The current way makes it hard to correctly convert correctly and nearly impossible to convert an rgb color space to another rgb color space without using cmyk as intermediary step (huge color shifts and color quality loss).

    6 votes

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  3. Rendering intent selection not applied

    The selection of rendering intent in the print dialog box is not applied. When printing only the selected rendering intent of color settings applies. I.E the drop-down for selecting rendering intent when printing seem to not be hooked up to any active code at all. This has been an error since at least 2011.

    1 vote

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    0 comments  ·  Print  ·  Admin →
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  4. Running Action to Save As EPS with only Artboard 1 results in AI file

    I'm trying to run an action that Saves an AI file as an EPS using the only artboard, using the Illustrator 10 EPS option, with transparency. When I create the action, it works and I get a single good result. When I run the action, it does not work. It saves an AI file, not an EPS file.

    This has been reported to Adobe Engineering

    1 vote

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  5. wrong monitor profile applied when moving AI to a different screen in a multi-monitor setup

    Setup: MacOS, latest version / AI, latest version / three different displays (two wide gamut) attached to 2017 MacBook Pro 15" 2017

    The monitor profile of the display on which a file is opened first seems to be still in effect to render colors, after moving the window to another monitor (with a different gamut) while in GPU preview.
    Colors are quite off when moving a window from a wide-gamut display to an sRgb one and vice versa.
    Overprint view or CPU view seem to be correct, but are very slow to work with.

    1 vote

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  6. CC Library Colours automatically adding themselves to Swatches when used

    Hey there,

    My team and I have recently noticed an error occurring when using the CC Colour Library.

    When selecting an object and then a CC registered colour, we get an error message that states: "A different colour with the same name already exists in your document. Please rename this colour to use it in this document."

    What we have noticed is that the colour automatically adds itself to swatches the first time you use it in a new document and then this error pops up every time. As such, how can we disable this function so that this doesn't…

    3 votes

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  7. EPS Saving

    Whenever I try saving a file as an EPS one, it continuously keeps separating my art boards into their own files, when I need them to stay in one sole file (as it should). This has happened on my personal macbook and the one I use at work various times and is setting back print jobs. Can we go back to retaining files on one until specified to not?

    1 vote

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  8. Shape builder moves arrowhead

    Illustrator 22.1 on Mac 10.13.6

    When I use the Shape Builder tool to cut a path with an arrowhead, it moves the arrowhead to the other end of the path (but without changing the stroke style).

    I cannot put the arrowhead back by clicking the end anchor point of the path.

    All I can do is save, close the document and reopen it, then I can (and have to) click each of my paths end points to put all the arrowheads on the right side.

    Here's an example, with the Stroke panel visible.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  9. 6 votes

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  10. recovery save not working

    it crashes and i have to start from the beginning of the project. i lose all of my work

    4 votes

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  11. Pathfinder Divide Function Not Working

    When attempting to divide paths with a closed shape below, the paths are removed but the shape is not divided.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  12. Ver 23.03 Adding text deletes new layer

    When I create a new layer, and select the Type tool and create a new character or type element, AI automatically deletes my new layer and adds the text to a locked layer that I previously created.

    1 vote

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  13. Type size not working after scaling text with transform/scale

    After selecting a line of type with the selection tool, and then scaling it with right click, transform / scale / 'percentage' , I can then no longer assign different type sizes in pixels or points to the text using the text tool.

    1 vote

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  14. Ai 23: Layer control panel, problems with names containing underline characters

    case 1:
    Adobe Illustrator Version 23.0.3 (64-Bit) Windows 10
    To reproduce:
    • Create a blank document
    • Create a new text object with the text "texttext"
    • Give the text object the name "name
    name" in the Layers control panel
    • "File->Save under" as svg, Klick Button OK
    . Klick Button "SVG code ... "
    -> result:
    <text id="name_x5F_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>

    -> expected result:
    <text id="name_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>

    see testAI23.ai, testAI23.svg

    case 2:
    AI19: Adobe Illustrator Version 19.1.1 (64-Bit) Windows 10 2015.1.1
    see attachments: two…

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  15. Illustrator slow on Retina display

    Hi,

    Adobe Illustrator is running slow/lagging on a Retina display (Zooming, using overprint preview). Doing the same operations when the document is located on an external monitor (Dell, no hdpi), all works well.

    I've tried switching between GPU/CPU rendering, disabling animated zoom, removing the preferences, ... without any luck.

    Does anyone have any idea's on how to solve this?

    I'm using a MacBook Pro, 16GB RAM, Radeon Pro 450 2048MB...

    Thanks

    9 votes

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    1 comment  ·  Performance  ·  Admin →
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  16. Mouse scrolling

    Mouse wheel scrolling is almost non-responsive.

    Whether I want to scroll up or down, or zoom using the alt key, the mousewheel is almost non-responsive. Only scrolling 1 or 2 frames for every 6-10 mouse wheel scrolls.

    Mouse wheel scroll works fine on Photoshop and Indesign. Only Illustrator presenting this issue

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  17. Image Trace disappears when I click Advanced Options

    Adobe Illustrator CC2018
    Image Trace disappears when I click Advanced Options.
    Need to remedy this asap. tried updating and closing all other apps before starting...

    6 votes

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    7 comments  ·  Tools  ·  Admin →
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  18. Character/Paragraph panels - lazy and/or incorrect updating

    Illustrator 23.0.3 on Win10

    It is vitally important to me that the Character and Paragraph panels tell me the truth at all times: an accurate description of the properties in play based on the selected text or the cursor position if nothing is selected.

    I constantly run into the problem where I select a line of text and the 'space before' and 'space after' controls in the Paragraph panel are completely wrong. Clicking the up/down arrows on the controls will change the displayed (wrong) value, and the text will suddenly leap to god-knows-where, rather than the desired "up or down…

    6 votes

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  19. export directory

    "Export as" exports to the parent directory, rather than the selected directory. This appears to happen more often if the target directory is created from within the dialogue.

    1 vote

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  20. Illustrator doesn't support 'vector-effect' in SVG import

    Illustrator doesn't support 'vector-effect' in SVG import.
    'vector-effect' has 3 values : non-scaling-stroke | none | inherit

    https://jsfiddle.net/api/mdn/
    Please open it any browser and you will see the perfect result (scaling) which is not supporting on any version of Illustrator.

    6 votes

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