Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7733 results found
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Transform Each always uses visible preview bounds instead of expected geometric bounds, ignoring the state of Use Preview Bounds option
Rotate via Transform Each incorrectly places reference point.
1. Version: AI-CC 22.0.0
2. Steps taken:
Objects: Triangles with 1:1 height/width ratios. Stroked with stroke centered on vector and sharp corners.
Operation: Rotation via Transform Each command with a centered reference point.Expected result:
Since the vector was contained within a square bounding box (1:1 H:W), I expected the triangles to rotate without changing XY location.Actual result:
Rotations happened off-center, slightly moving the triangle toward the point that did not align with one of the bounding-box corners.
Additional Testing:
I tested the behavior of both the Rotate tool and the…7 votes -
Units not appearing when trying to re-size an artboard
Bug - units not appearing when trying to manually re-size and artboard
Your version of Adobe Illustrator - 22.0.1 (macOS High Sierra v10.13.1)
The steps you were taking when you experienced the issues - Trying to manually re-size an artboard since upgrade to High Sierra
Your expected result - units to appear
Your actual result - units not appearingSide by side expected/not expected results.
1 voteHi,
Please see if Snap to Grid is on in your document? If yes then try turning that off and try again.
Launch Illustrator and check if it works and share the outcome with us .
Otherwise follow below steps :
> Click on finder , when you will click on finder on mac at the top you will see an option as “Go”
> choose Go > Go To Folder
> In go to folder , type ~/library
> choose application support/Adobe/rename the folder named as Adobe Illustrator22Settings to Adobe Illustrator21Settings.old
> go back to library folder where you got application support folder and scroll down
> Open the Preferences Folder rename the folder named as Adobe Illustrator22Settings to Adobe Illustrator22Settings.oldThanks
Nitish -
Layer Options Color Changes/Problem
I use Illustrator on an iMac. With the upgrade to CC 2018, the following happened:
1) In the Layers Palette, all layers colored Cyan changed to Yellow;
2) All layers colored Magenta changed to Cyan.By itself, this is not a terrible problem (disregarding Yellow as a terrible layer color to begin with!) The problem comes when I try to change them back.
When I open the Layer Options for a particular layer, I used to hit 'Tab' to take me to the Color, then 'C' to get Cyan. Now, it brings up a Custom window that I have to…
2 votes -
This is ******* disgusting, what an adobe doing
The program dosnt save the preferences units, always take the new files in ******* pt!!!!!!!!!!!! i dont use pt!!!!!!!!!!
The program forgot everything!!!!! units preferences all time... why?4 votes -
Selection tolerance issues using pen
When I'm using Surface Pen on my Surface Book Illustrator randomly starts to select nearest top objects instead of the highlighted one. It starts randomly but very often. Opening preferences and checking-unchecking anything then pressing OK temporary fixes this issue. If i'm using touchpad - everything is ok.
I've already reported this bug to Windows Ink Team (windowsink@microsoft.com), but am duplicating it here, because i'm not sure what is causing this issue. Windows 10 and Adobe apps were updated on the same day for me and both of them have a lot of issues, not only when i'm…1 vote -
Breaking link of scaled Symbol with "Scale strokes and effects" off will scale Symbol appearance back to original.
Illustrator CC 2018
Windows 10I have put a Symbol on my Artboard, and scaled it to 50% of its original size.
I want to break its link, and maintain its proportional appearance (i.e. stroke width half of original).
If "Scale strokes and effects" is off, stroke sizes are doubled (back to original value). You have to tick it on for it to work as expected.Is this a bug or a feature?
In the attached image, to the left is the Symbol (at 50% scale) broken with tick on, to the right off.
2 votes -
Editing a small CC Library object breaks the thumbnail
Editing small CC Library items leads to imminent damage to it's thumbnail.
1 Create an object in Illustrator (for testing purpose make it 4pt x 4pt)
2 Add it to cc library (noth that thumbnail is generated properly)
3 Edit the cc lib. object in illustrator (anything will do just add a rectangle anywhere on the canvas)
4 Save/close the CC lib objectExpected: the thumbnail is updated and represents the content of the CC item
Observed: the thumbnail is ridiculously small/not readableCheck the screenshots and video attached.
7 votesHi Valerii,
Thanks for the confirmation. Since we are able to reproduce the issue, so we will review it and prioritize accordingly.
Thanks
Anish -
In a Group (Isolation mode), cannot set a sub-Group as key-object for alignment
Illustrator CC 2018
Windows 10I have a Group, containing other sub-Groups.
I enter Isolation mode by double-clicking on the Group.
Once inside, I select all sub-Groups and want to set one of them as key-object for alignment. I can't.
It works with single objects but not with sub-Groups. It's very handicapping.10 votesThis issues is no longer reproducible, tested this on 26.1. Closing this issue, please add your comment if you still see this issue.
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Can't select or hide layers, AI instantly changes it back
All was fine, until I discovered I can't change layers' visibility or lock them.
Restart won't help. Please see animation attached and document shown.I remember I had this bug before but it somehow went away.
22 votesHi All,
I am not able to reproduce this issue at my end. Would it be possible for you to share the file with me if it is happening in some file consistently? you can share it on sharewithai@adobe.com and tag me in the mail
Thanks
Anish -
Save a Copy shortcut "Alt+Ctrl+S" not working
Please fix this asap.
1 vote -
Cmd-Shift-A selects all artboards
Cmd-Shift-A usually deselects all. But while the Artboard tool is selected, the same shortcut selects all… the same as pressing Cmd-A.
1 vote -
CMD+D issue...
I used to be able to copy and paste an object and then CMD+D to continue duplicating but it doesn't seem to work at all in Illustrator CC 2018...I downloaded CC 2017 again where it used to work, but it doesn't work with that either and doesn't even seem to be a feature anymore. Does anyone have any way to fix this? Thank you!
1 vote -
Windows Illustrator CC 22.0.0
GPU performance impossible with Intel(R) HD Graphics 530. Is this GPU needs to be replaced ?
There is a bug when moving the bloc (purple). The rendering of graphics is wrong and clipping.1 vote -
I can't open illustrator after updating to High Sierra Mac 10.13
it's impossible
2 votes -
Illustrator CC won't embed color profile correctly
Windows 10 64-Bit
Illustrator 22.0.1Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
My colormanagment is synched via Bridge.8 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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New Illustrator 2018 UI is not correct-missing panels and won't set workplace
This is what I get when opening the new Illustrator CC 2018. Wonky, slow to respond, no panels, workplace will not appear. THings lag and disappear randomly. Terrible!
On WIN 10 Enterprise 64 byte Dell Desktop Nvidia Quatro K4000 video card. 4K monitor2 votesHi,
Please try to delete your preferences. If it still doesn’t solve your problem, please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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place 1 bit TIFF and rotate at Illustrator 22.0.1
When place 1 bit TIFF and rotate image, CC2018(22.0.1)'s view is wrong.
fig.1 work view both CC2017 and CC2018.
fig.2 print dialog at CC2017.
fig.3 print dialog at CC2018.
fig.4 overprint preview at CC2018.
fig.5 pixel preview at CC2018.-
4_overprint_preview_2018.png 7 KB -
5_pixcel_preview_2018.png 6 KB -
3_print_dialog_2018.png 54 KB -
2_print_dialog_2017.png 54 KB -
1_work_view_both_2017_and_2018.png 8 KB -
Screenshot_2017-11-29_16.15.25.png 296 KB -
Screenshot_2017-11-29_16.14.12.png 265 KB -
Screenshot_2017-11-29_16.13.17.png 270 KB -
Screenshot_2017-10-26_13.36.44.png 169 KB -
Screen_Shot_2017-10-23_at_10.28.54_AM.png 294 KB
52 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
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When clicked on file>export, the menus closes.
Operating System: MAC High Sierra
When clicking on export under FIle menu the menu closes, This is not expected as this might happen by mistake before the sub menu has opened.
This is also not consistent with photoshop file>export.
In photoshop when clicked on export menu under file, the menu will not get closed.1 vote -
Round caps for a stroke turn into butt caps when expanded or outlined
New bugs for Illustrator CC 22.0.1.
- make Path Line(pen tool), set Stroke Weight, set Round Cap
- use "Outline Stroke" in "Path" menu in "Object" menu" (or "Expand" in "Object" menu")
- confirm result
The state of the start point or the end point changes from before processing.
Attach screenshot of Japanese version.It does not happen in CC 2017.
22 votes -
CC 2018 line Mode
Not really sure (Im new to this program) How to describe this, But I'm sure it's not the norm.
Graph work on logo in line mode zoomed in.
I would also love to see a way to select multiple paths after creating them in the layers panel. One by one is tedious.
1 vote
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