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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7711 results found

  1. export

    hi, I have a bug in Illustrator.
    when I try to export an image by "save for web" method, the images becomes very sharp and text is unclear and little blurred and pixeled even when I edit it and scale. please fix it as soon as possible since I need to slice some parts of the artboard and I can't do it another way...

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  2. 画像を置き換えで配置すると、操作がおかしくなる

    私だけですか？例えば、WEB製作中、スライダーの画像をいくつか選ぼうとします。１つマスクをかけて、作成します。
    それをコピーして、一つは候補として置いておき、１つの画像を選択し、候補の画像を入れ替えます。ほぼ、１回、前回は２回でそれ以降、イラレがスムーズに機能しなくなります。
    WEB制作で仕事で使っているので非常に困惑しています。
    本日バージョンアップしたのに、治ってなくてがっかり。

    1 vote

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    2 comments  ·  Images, Links  ·  Admin →
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  3. Colour Change when pasting object from one document to another

    I have an object with colour #D96581. If I copy this object from an RGB document and paste it into a new RGB document, the HEX colour changes.

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. Can't adjust leading with Alt+arrow keys.

    When trying to adjust text leading with ALT + Up/Down arrow keys as usual, it doesn't seem to work. It's inconvenient to adjust leading from the character menu.
    Illustrator 2023.

    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This got solved by checking the 'Size/Leading' value in Preferences > Type. For some reason it got changed. This is not the first time something like this happens, and the reason behind this value getting altered is unknown... so it can’t be marked as 'Resolved'. If you have this problem too — please vote and comment.

  5. 縦組みのアキ量設定が水平比率の影響を受ける

    ver.22以降（確認できた範囲）
    macOS 10.13〜11.6.7（確認できた範囲）

    縦組みのテキストに対して「アキを挿入（右・下）」を設定した上で水平比率を操作するとその比率に応じてアキ量が変化する。

    1. テキストツールにて縦組みテキストを入力する。
    2. 文字パネルにて「アキを挿入（右・下）」を設定する。 3.. 当該テキストに対して水平比率を設定する。
    3. 文字の縦幅は変わらないがアキ量が水平比率に比例して増減する。

    期待する結果
    縦組みのアキ量は水平比率の影響を受けない。

    実際の結果
    縦組みのアキ量設が水平比率の値によって変化する。

    回避手段
    アキ量設定を使わずにトラッキングによる調整を行う。

    これは単純なバグです。縦組み時に水平比率を調整しても文字の天地は変化しません。しかし、アキ量（上・左）、アキを挿入（右・下）ともに水平比率の値の影響を受けます。横組みと縦組みを同様に処理していると考えられます。

    17 votes

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    Resolved (Comments Open)  ·  1 comment  ·  Type, Fonts, Text  ·  Admin →
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  6. Illustrator template previews in New file are all blank

    Illustrator CC 2023
    Dell Windows 11
    64GB RAM (DDR5)
    Go to view templates' previews for New document and all previews show as gray after clicking Preview button
    Tried using Legacy "File New" preference with no success
    Tried renaming UXP folder to UXP old with no sucess

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. 書き出し

    illustrator 27.2 Mac M1 版　　書き出し　で　アートボードごとにpngなどで書き出しすると、1枚目のアートボードのみ、書き出されているが、サイズが０バイトになる。

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  8. Lenovo Ideapad opens Display settings instead of Align panel when Shift + F7 is pressed

    Help. I can't use the shortcuts properly. I press shift + f7 to open the align tool but it keeps open the display setting pop-up of the laptop.
    I'm using Lenovo ideapad 5.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  9. quick keys for arrange disabled (but menu selection of arrange commands still operate)

    Mac Pro (late 2013) - ai 27.1.1 macos 12.6.3 -

    no conflicting system quick key found
    online forums suggested quitting safari, which did not work
    quitting everything else did not work either
    next step is system reboot, but this is a bug if it requires a system reboot.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  10. Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable

    This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?

    40 votes

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    24 comments  ·  Tools  ·  Admin →
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  11. Problems opening Illustrator

    Windows 10 Enterprise 22H2
    AI 27.3

    When I have to open the program 7 times out of 10 it doesn't open.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  12. Auto Select not working in Adobe Illustrator CC

    The auto selection isn't working on placed images.

    1 vote

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    0 comments  ·  Selection  ·  Admin →
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  13. The pen tool isn't connecting anchor points on new shapes

    When I try to create a new shape or path using the pen tool, it keeps creating single anchor points without linking them together. Is there a setting or something turned on that I'm not aware of, or is this a glitch? It's really impacting my work!

    2 votes

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    6 comments  ·  Tools  ·  Admin →
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  14. Text gets reset to the default style when pasted (looses its formatting), on Mac

    Team I am not able to copy paste a modified style for the text. Can you look at the issue. I am using IMac.

    1 vote

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    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. the documentation website shows the documentation for a brief moment then redirects to a ******* sign-in page. I hate that

    i just need to read an answer to access some basic functionality in this baffling inscrutable ever-changing nightmare monstrosity, and the official documentation site has started redirecting to a sign in page and the back button doesn't work. i feel like you should know humans experience this and experience anguish because of it every day. i /know/ that this happens because someone needed to make a number go up in a spreadsheet. sincerely, **** that person with all my heart. thats my idea
    everyone else have a good one

    1 vote

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    0 comments  ·  Learning and Help  ·  Admin →
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  16. Snap to point

    Why do you have to zoom right in almost to get points to snap to each other properly? Do you understand how disruptive to workflow this is? It seems to be a real issue when not zoomed right in to an image. This is very annoying!

    Regards,

    Robert Bell

    3 votes

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    0 comments  ·  Snapping  ·  Admin →
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  17. Open/Save dialog box hidden

    I have a dual monitor setup, 4K via USB-C, and the built-in display on my MacBook M1 Pro. The Illustrator window is on the top 4K display and the dialog box appears on the lower built-in display. Whenever using the creative cloud window open/save, only the top bar of the dialog box is visible at the very bottom of the built-in display. I have to pull it up in order to see and use it. This does not happen when using the MacOS open/save dialog box.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Image Trace script does not recognize uppercase JPG files, only lowercase jpg

    Ai v 27.2 (64bit) Windows 10.
    Image Trace Script is not recognizing uppercase JPG file extensions, only images with lowercase jpg extension.
    I have not tried the same for PNG vs png to see if it is also not recognizing upper vs lower case extensions.
    The folder of images I was testing has mixed case JPG/jpg extensions. These images had been created in Photoshop.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  19. オブジェクトを再配色にて、RGBスライダーが短く表示される

    Mac OS 12.6 Monterey
    Illustrator27.2(27.1.*)

    再配色ウインドウを開いた時に、下部の調整部分がRGBだとバーが短く表示されます。CMYKや他の調整モードに切り替えた後RGBに戻すとバーの長さは戻りますが、何度も切り替えているとRGBのバーのみがまた短くなることがあります。
    27.2にアップデートすることで解決するかと思いましたが解決していなかったので、前のバージョンの正確な数字を覚えていないのですが27.1.*でも同様でした。

    3 votes

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    0 comments  ·  User Interface  ·  Admin →
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  20. Problems with exporting PSD

    I am having an hard time exporting my file as photoshop file

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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