1143 results found

1. Local file saving and opening is extremely slow when connected to slow external server or VPN.

   LOCAL file saving and opening is extremely slow when connected to slow external server or VPN.

   Even though I only work on my local drive, opening or saving a simple document takes up to 2 minutes when I'm connected to a slow VPN connection server. Note: I don't open/save through the VPN, I only opens and saves from my local drive.

   The second I close the slow VPN connection, Illustrator works like normal and saves the same file in <3 seconds.

   So -- What is Illustrator doing accessing that VPN connection when everything it needs is on the local disk?

   This is not an issue with Photoshop and Indesign.

   Illustrator CC 2018 - 22.1

   LOCAL file saving and opening is extremely slow when connected to slow external server or VPN.

   Even though I only work on my local drive, opening or saving a simple document takes up to 2 minutes when I'm connected to a slow VPN connection server. Note: I don't open/save through the VPN, I only opens and saves from my local drive.

   The second I close the slow VPN connection, Illustrator works like normal and saves the same file in <3 seconds.

   So -- What is Illustrator doing accessing that VPN connection when everything it needs is on the local disk?

   … more

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   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

2. Illustrator CC 2018(Mac) Crashes every time I save

   Every time I save Illustrator quits and creates a weird .tmp pdf file? forcing me to save as every time I need to save

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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

3. Can not export to png or jpg

   When I try to export to jpg I get this error that comes up to lower my resolution. I have tried lowering it to 150dpi and still does not work.

   When I try to export to png it comes up with an unknown error "(!now)"

   This is ridiculous as I should be able to export from illustrator at any dpi without these issues as this is an expensive professional product.

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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

4. REMOVE THE POPUPS - share online

   please remove the annoying popup ... i will never share or use google cloud for any business documents.
   and i hate HATE popups that will not go away. i never want to see any popups.

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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have rolled out a release yesterday which gives the capability to turn this off through a 'Don't Show Again' option available in the popup dialog.

5. Illustrator strips out XMP metadata when exporting PNGs

   From CS1 until CC2017 when exporting PNGs the XMP metadata was preserved; Adobe BROKE this in CC2018/2019/2020! It works for all other file formats. We have production customers that rely on the XMP metadata matching between the Illustrator file and the exported PNG. FIX IT! Photoshop fixed this bug in their most recent release - why are you behind?

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6. Unit issue with DXF exported from Illustrator

   Hello,
   Units are not correct when exporting DXF files from Illustrator CC.

   A 100 mm diameter circle exported from illustrator CC (22.0.1) is opened in Creo Parametric 4.0 (M070) and measures 2540 mm.

   My CC options are in millimeters
   $INSUNITS in DXF file should be defined to 4 = Millimeters
   Actually it is exported with 1 and this is incorrect.

   Changing $INSUNITS from 1 to 4 in Notepad is not a sustainable solution !

   Default drawing units for AutoCAD DesignCenter blocks:
   https://www.autodesk.com/techpubs/autocad/acad2000/dxf/header_section_group_codes_dxf_02.htm

   Thanks you for tanking in consideration this problematic.

   Best regards

   Nicolas Bourgeois

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   Completed (Comments Open)  ·  Anjali responded

   I am glad to update that this issue was fixed in 23.1 release.

   Thank you for all the feedbacks.

7. illustrator wont open file windows

   I have searched the support site and user voice with no results.

   When I attempt to drag an *.ai file from the explorer window to Illustrator, or when I double click the file, it does not open. When I double click the file, Illustrator opens or switches to the window, my cursor briefly shows the 'thinking' animation but nothing happens.

   • There is no freeze or crash
   • Restart of the application did not fix the issue.
   • File>>Open is the only way I can open files
   • This happens to all files whether created with CC 2019 or earlier versions

   Specs:
   Illustrator CC 2019
   Windows 10

   I have searched the support site and user voice with no results.

   When I attempt to drag an *.ai file from the explorer window to Illustrator, or when I double click the file, it does not open. When I double click the file, Illustrator opens or switches to the window, my cursor briefly shows the 'thinking' animation but nothing happens.

   • There is no freeze or crash
   • Restart of the application did not fix the issue.
   • File>>Open is the only way I can open files
   • This happens to all files whether created with CC 2019 or earlier versions

   Specs:
   Illustrator CC… more

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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

8. Wrong raster exported with combination of mask, gradient and brush

   I have path with a stroke applied to it.
   Stroke is gradient, applied 'within'
   One point of this gradient has opacity 0.
   This path has mask.
   Mask applied as inverted and clipping.
   Inside this mask I have path with dash brush applied to it.

   All of this looks fine inside AI.
   When I export a picture with Save for web (try other exports yourself, I don't use them) — AI doesn't see mask.

   See animation and artwork attached.

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9. Export PSD is aborted with error

   When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.

   The error dialog appears twice, and the messages are as follows
   1. Unable to export at this resolution. Please lower the resolution and try again.
   2. The operation cannot complete because of an unknown error. [RES!]

   
   

   The generated image is 4px in total and the resolution is not too high.

   Environment:

   • Illustrator 2022 (26.5.0)
   • macOS 11.6.8

   The same error occurred when I tried with Illustrator CS6.

   Steps to reproduce:

   1. open the attached file 16383.ai
   2. Select [File > Export > Export As… > Photoshop (psd)]
   3. Specify a resolution to 288ppi

   Expected result:

   Successful export.

   Actual result:

   Aborted with an error.

   Workaround:

   • Move Ruler Origin closer to the artboard.
   • Move the artboard closer to Ruler Origin

   In 16383.ai, Ruler Origin is at the origin of the canvas (16383 x 16383) and the artboard is at the right edge of the canvas. In PSD export, the following values are expected to cause errors because they exceed the limits.

   Coordinates of the right edge of the artboard 16383 * (output resolution 288ppi / original resolution 72ppi) = 65532
   

   It would be correct to rely on the width and height of the artboard, rather than the coordinates of where it is placed.

   Export PSDがエラーで中止される

   Illustrator書類をExport As…経由でPSD書き出しすると，JPEGやPNGで成功するような書類がエラーで止まる。

   エラーのダイアログは2回出て，メッセージの内容は次の通り。
   1. Unable to export at this resolution. Please lower the resolution and try again.
   2. The operation cannot complete because of an unknown error. [RES!]

   
   

   生成される画像は合計4pxであり，解像度が高すぎることはない。

   環境：

   • Illustrator 2022 (26.5.0)
   • macOS 11.6.8

   CS6で試しても同じくエラーが起こる。

   再現手順：

   1. 添付のファイル16383.aiを開く
   2. [File > Export > Export As… > Photoshop (psd)] を選ぶ
   3. 解像度288ppiを指定する

   期待する結果：

   書き出しに成功する。

   実際の結果：

   エラーで中止される。

   回避策：

   • ルーラーの原点をアートボードの近くに寄せる
   • アートボードをルーラーの原点の近くに寄せる

   16383.aiではルーラーの原点がカンバス（16383 × 16383）の原点，アートボードはカンバスの右端になるよう加工してある。PSD書き出しでは次の数値がリミットを超えるためにエラーが起こると予測される。

   アートボードの右端の座標16383 x (出力解像度288ppi / 原寸解像度72ppi) = 65532
   

   アートボードの置かれている位置の座標でなく，幅と高さに依存するのが正しいのではないでしょうか。

   When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.

   The error dialog appears twice, and the messages are as follows
   1. Unable to export at this resolution. Please lower the resolution and try again.
   2. The operation cannot complete because of an unknown error. [RES!]

   
   

   The generated image is 4px in total and the resolution is not too high.

   Environment:

   • Illustrator 2022 (26.5.0)
   • macOS 11.6.8

   The same error occurred when I tried with Illustrator CS6.

   Steps to reproduce:

   1. open the attached file 16383.ai
   2. Select [File >… more

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10. ファイル→書き出しにてJPEGを書き出す際、圧縮方式が選択したものと異なる場合がある

    Windows10/21H1 Adobe IllustratorCC 26.0.3

    問題が発生したときに実行していた手順
    1.アートワークをアートボード上に作成する。
    2.ファイル→書き出し→書き出し形式を選択しJPGを選択する。
    3.ダイアログ上で圧縮方式を「ベースライン（最適化）」を指定しJPEGファイルを書き出す。
    4.書き出されたJPEGファイルは圧縮方式がプログレッシブになっている。

    想定していた結果
    指定したベースライン（最適化）でJPEGファイルが作成される。

    実際の結果
    圧縮方式がプログレッシブにて書き出される。

    この症状はWindows版のみで起こるようです。また、書き出し状態が異なるケースも見られるようなので他のパラメータによる影響を受けている可能性も残ります。
    わたしが検証したファイル３種類を添付します。それぞれがファイル名に付けた圧縮形式で書き出しを行っていますが、バイナリデータを見てもベースライン最適化とプログレッシブのマーカーが入れ替わっている状態です。
    この問題については以下のスレッドをご参照下さい。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/illustratorでjpeg書き出しするとプログレッシブになる/m-p/12795818#M27679

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11. Same keyboard shortcut (Alt + C) for two different options in the Place dialog box

    In the Place dialog box two different options (Open Cloud Document and Replace) have the same shortcut — 'C' key. In both cases the 'C' letter in the option titles is underlined. See attached screenshot.

    Windows 10, Illustrator v25.2

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12. PDF Export/Save .joboptions not appearing; cannot use PDF/X-4:2010 Standard joboptions

    Adobe PDF Export presets (.joboptions) that work in ID, PS do not appear as options in Save As > PDF in AI.

    Edit > Adobe PDF Presets... show they are installed. Attempting to Install them manually returns an error: "The preset '[XX.joboptions]' is not recognized as a valid .joboptions file." They cannot be Edited nor Exported from this dialog. (Even though they can be Edited and reimported in other apps.)

    Affected presets use PDF/X-4:2010 Standard.

    Illustrator requires PDF Export presets specifying Standard PDF/X-4:2007 or lower/None.

    Creating new presets within Illustrator and selecting "Standard: PDF/X-4:2010" in the dialog actually creates .joboptions files specifying compliance with PDF/X-4:2007.

    This can be verified by opening the .joboptions files in a text editor. (I used BBEdit.)

    Simply opening a non-working preset (works in ID & PS, but not available in AI) as text and changing the line:

    /CheckCompliance [
    /PDFX4:2010

    ... to PDFX4:2007 renders the preset functional again.

    This has been tested on Illustrator versions CC 2017, 2019, and 2020 on multiple machines; Mac OS Sierra, High Sierra, Mojave.

    this follows from this Adobe Support forum thread:
    https://community.adobe.com/t5/illustrator/my-adobe-pdf-presets-don-t-show-up-in-illustrator-cc/m-p/10861208#M162030

    Steps to recreate:

    Create a PDF preset within ID (any version after CC 2015) that specifies Standard: PDF/X-4:2010.

    Verify this same preset is valid and functional in ID & PS.

    Open any file in AI (versions 2015-2020). File > Save As with option Format: Adobe PDF. In the Save as Adobe PDF options dialog, under "Adobe PDF Presets:" the custom .joboptions file is not present in the list.

    Under Edit > Adobe PDF Presets... in the list of installed presets, the custom .joboptions file is listed. Selecting it, both Export and Edit are grayed out.

    Selecting "Import" and selecting the same .joboptions file returns an error: "...not a valid .joboptions file."

    Create a New PDF preset within Illustrator. Specify "Standard: PDF/X-4:2010." (2010 is the only X-4 option.)

    Verify Edit and Export options are not grayed out and function.

    Verify preset works in ID & PS.

    Open both presets (Mac OS: /Users/[username]/Library/Application Support/Adobe/Adobe PDF/Settings/) with a text editor.

    Find the lines beginning with: "/CheckCompliance" and the immediate line after:

    Files created in ID will read:

    /CheckCompliance [
    /PDFX4:2010

    Files created in AI will read:

    /CheckCompliance [
    /PDFX4:2007

    In AI (Edit > Adobe PDF Presets) and ID (File > Adobe PDF Presets > Define...) both report "Standards Compliance: PDF/X-4 2010"

    In text editor, for preset created in ID, manually change:

    /CheckCompliance [
    /PDFX4:2010

    to "/PDFX4:2007" — Save preset.

    Verify PDF preset that was previously unavailable in AI, File > Save As, Format: Adobe PDF is now present and functional.

    Under Edit > Adobe PDF Presets... preset now has Export and Edit buttons enabled. (Preset still reports "Standards Compliance: PDF/X-4 2010")

    Resolution: Either create all PDF/X-4 standards-compliant PDF export presets within Illustrator for the rest of the CC suite; or manually edit all .joboptions files created for PDF/X-4 standards-compliance from "2010" to "2007."

    This may present an issue where strict adherence to the 2010 version of the standard is critical and required. Although PDF's are exported with "2010" selected, they are actually only compliant with 2007, the only version AI understands.

    Adobe PDF Export presets (.joboptions) that work in ID, PS do not appear as options in Save As > PDF in AI.

    Edit > Adobe PDF Presets... show they are installed. Attempting to Install them manually returns an error: "The preset '[XX.joboptions]' is not recognized as a valid .joboptions file." They cannot be Edited nor Exported from this dialog. (Even though they can be Edited and reimported in other apps.)

    Affected presets use PDF/X-4:2010 Standard.

    Illustrator requires PDF Export presets specifying Standard PDF/X-4:2007 or lower/None.

    Creating new presets within Illustrator and selecting "Standard: PDF/X-4:2010" in the dialog actually creates .joboptions… more

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

13. SVG Export Missing XML Encoding Tag

    The latest updates to Illustrator (21.0.1) seems to have removed the all-important encoding tag required by browsers to render SVG appropriately when embedding etc. in an html page.

    It exports the svg without this tag at the beginning of the file.
    <?xml version="1.0" encoding="UTF-8" ?>

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14. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7 and there it works as it should. But if I upgrade to version 27.8.1, the error is back.

    I have uploaded a video where you can see this. The link is here: https://youtu.be/nVlqHXCEx3s

    Strangely, it works for me and my colleague, where we also already have version 27.8.1, so far. Why it does for us but not for my colleague, I have no idea.

    I am posting the original file below, and then the PDF created at my colleague's place in version 27.8.1 and in version 27.7. Also the profile and Acrobat settings used and the PDF.

    I don't know where else to report this error, hopefully someone here will notice.

    Does anyone else have a similar problem as well?

    Ales

    Original AI File - https://1url.cz/Huwaj
    PDF created in AI 27.8.1 - https://1url.cz/puwaD (Adobe Acrobat opens with the error "An error occurred while processing the page. Erroneous color space")

    PDF created in AI 27.7 - https://1url.cz/nuwaC
    Icc profil - https://1url.cz/GuwaU
    Adobe PDF Setting - https://1url.cz/Muwag
    Adobe Illustrator Setting - https://1url.cz/cuwaS

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7… more

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has identified the problem and working on the solution. Thank you for the report and the comments.

15. Acrobat PDF File Format is having difficulties. Bad parameter.

    Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.

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    13 votes

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    13 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

16. SVG Tiny 1.2 :: x/y attributes in svg element

    It looks like Illustrator believes that x/y are valid attributes for the 'svg' element when exporting as Tiny 1.2. Based on reading the spec, I'm not entirely sure this is true.

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This is expected to be fixed with the latest 28.5 build. Please check if it works for you.

17. illustrator cc 2018 wrong in export psd after rasterized

    colors change in file export with pantone, my steps are as follows:
    1- I have created a file in illustrator CC 2018 with 8 spot colors or pantone.
    2- rasterize the file with the function "keep spot colors " flagged
    3- export the .psd image with the function in the connection tab
    4- the resulting file has changed colours and wrong result

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    13 votes

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    8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

18. Export for Screens via ExtendScript is slow and appears to have stopped

    Description:
    When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

    It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

    This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

    If I manually export the same conditions from the GUI, it will finish immediately.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes about 2 seconds (the weight of each JPEG is 1.7MB).

    PNG24 is slower than manual, but it doesn't affect as much as JPEG. The CPU usage was around 160%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 39.376 seconds.

    It happens under the following conditions.
    • At least Illustrator 2020-2022 (24.3.0-26.0.2)
    • At least 2 environments of macOS Monterey 12.0.1 (Apple Silicon) / Big Sur 11.6 (Apple Silicon)
    • At least two models of MacBook Air (Apple Silicon, 16GB memory) / iMac (Apple Silicon, memory unknown)
    • Run via ExtendScript Document.exportForScreens
    • Option JPG 100,300ppi (artboard size is 1700x1000px)
    • Include transparency in artboard

    It doesn't happen under the following conditions, or the delay is not so noticeable.
    • When executed manually from the GUI
    • When the option is set to JPG 100, 72ppi
    • When the option is set to PNG24, 300ppi
    • When removing the transparency from the artboard

    The following items do not seem to have much effect.
    • Whether to start Illustrator with Rosetta. Rosetta makes it even slower

    Expected behavior:
    When I run Export for Screens via ExtendScript, it works as fast as I do via the GUI.

    Document:
    Attachment
    • sample.ai (ai file used for export)
    • exportForScreens.txt (script to execute. Please change the extension to jsx)

    Movie
    https://youtu.be/JNYN2ajyVKY

    === Japanese from here on ===

    ExtendScript経由のスクリーン用に書き出しが遅く，固まる

    説明：
    ExtendScript経由で［スクリーン用に書き出し］を実行すると動作が遅くなり，レインボーカーソルが出て固まったように見えます。実際は動いていて長い時間待てば終わるものの，GUIから手動で実行するのと比べると10倍ほど時間がかかるようです。

    JPEGを書き出すときに顕著です。書き出す画像がある程度大きいと，プログレスバーが99%くらいになった後ほとんど進みません。CPU使用率は100%前後になります。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は157.636秒（できたJPEGの重さは1点につき2.9MB）

    同じ条件の書き出しをGUIから手動で実行すると，すぐに終わります。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は2秒くらい（できたJPEGの重さは1点につき1.7MB）

    PNG24は手動よりは遅いですが，JPEG程大きく影響しません。CPU使用率は160%前後でした。
    例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は39.376秒

    次の条件で起こります。
    • 少なくともIllustrator 2020〜2022(24.3.0〜26.0.2)
    • 少なくともmacOS Monterey 12.0.1(Apple Silicon) / Big Sur 11.6(Apple Silicon)の2環境
    • 少なくともMacBook Air(Apple Silicon, 16GBメモリ) / iMac(Apple Silicon, メモリ不明)の2機種
    • ExtendScriptのDocument.exportForScreens経由で実行
    • オプションJPG 100，300ppi(アートボードサイズは1700x1000px)
    • アートボードに透明効果を含む

    次の条件では起こらないか，遅延がさほど気になりません。
    • GUIから手動で実行したとき
    • オプションをJPG 100，72ppiにしたとき
    • オプションをPNG24，300ppiにしたとき
    • アートボードから透明効果を削除したとき

    次の項目はあまり影響しないようです。
    • IllustratorをRosettaで起動するかどうか。Rosettaにしたらさらに遅くなる

    期待する動作：
    ExtendScript経由で［スクリーン用に書き出し］を実行したとき，GUI経由で行うのと同じくらい速く動きます。

    資料：
    添付ファイル
    • sample.ai（書き出しに使うaiファイル）
    • exportForScreens.txt（実行するスクリプト。拡張子をjsxに変更してください）

    動画
    https://youtu.be/JNYN2ajyVKY

    Description:
    When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

    It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

    This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
    Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

    … more

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    12 votes

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is reported to be fixed in 27.8.1.

    Please verify it and comment back!

19. Export for Screens doesn't remember settings.

    Export for Screen Doesn't remember my settings.
    Every time I restart Illustrator, I have to set again my Export for Screen setting.

    I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.

    It really amaze me how Adobe can brake some basic functionality like this.

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    12 votes

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20. DXF files not coming in to scale

    Catalina
    New Illustrator update 25.1 — DXF scaling is off, not correct.
    Original size nor does it work using 100% scaling import.
    Previous version no problem... DXF files come in to scale "original size"

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    12 votes

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    16 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Ravi Gupta responded

    We have fixed the issue in AI version 25.2. Would request you to let us know in case you still run out into this issue.

    Thanks,
    -Ravi Gupta
    Illustrator Team