Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8117 results found
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"New..." Window won't pop up after recent update
When you click 'new...' to start a new file... nothing happens. The window should pop up.
3 votes -
Simplify Path flags points incorrectly as smooth
When using Simplify... on a path with several corner points, the resulting simplified path will have several of its corner points flagged as "smooth". As soon as you try to move one of the tangents of the incorrectly flagged corner point, the opposite tangent will snap into a colinear position.
3 votes -
Variable Font bug: "wiggling" top of "U"
Download and unzip https://www.dropbox.com/s/3b6k0izkm5ma3dy/200719-AdobeVFBug.zip?dl=1
Install the font from font/DaikonVF-mini.ttf
Run Illustrator 24.2.1
Type "AU" and choose the Daikon VF font
In the property bar, click the Variable Font button and move the weight slider between the extreme locations. Observe how the top of "U" "wiggles" (jumps up and down). This is shown in videos/DaikonVF-Illustrator-24.2.1,.mp4
The same problem occurs in InDesign 15.1.1
The same problem occurs in DTL OTmaster 7.9 and in FontView 2019 (an open source app built from https://github.com/googlefonts/fontview ) — both apps use older versions of the FreeType library.
The problem no longer occurs in FontView 2020 (which I’ve…
3 votes -
Area type jumping around when moved
When area type is grouped with a rectangle and moved by dragging the area type jumps away from the rectangle
3 votes -
Type on path side brackets shrink after the object gets resized, until moved
With a large text placed on a curve, every time you move any bracket they become very small. If you move the text everything goes back to normal until you touch the anchors again.
Check the video3 votes -
Text Cursor in Medium Light mode is invisible
The text cursor and the click+drag selection box are the same color as the background outside of an artboard if the User Interface is set to Medium Light mode. They are completely invisible.
3 votes -
Freeform gradient locking spot color
If you use a spot color in a freeform gradient the swatch becomes locked, so you can't change the name or merge/delete the swatch.
macOS 10.14.6
Illustrator 24.2.13 votes -
Brush Tool size options are disabled
In Brush Options dialog only the Random and Fixed option are available, and other option like Pressure do not work
3 votes -
Objects imported from SVG have their gradients turned upside down
Illustrator 24.2 on Windows 10 PC.
Open the attached SVG file. Select the rectangle with the gradient. Now select the Rectangle tool and create another rectangle which will inherit the look of the first rectangle. Now we have two rectangles on the canvas which look the same.
Yet their appearance in the Appearance panel is different — the imported object has the red color on the bottom while the newly created object has the red color on the top.
It's not simply a cosmetic issue — if you drag and drop the appearance of the imported rectangle to another object,…
3 votes -
Double-click on swatch doesn't bring up swatch options anymore.
Mac OS Mojave 10.15.5
Adobe Illustrator 24.2I used to be able to double-click a swatch to bring up swatch options, but it does not bring up the dialogue box anymore.
3 votes -
Save As or Save Copy not working
I have a document (on a network share). I can edit the file and save it normally.
But SAVE AS or SAVE COPY do not work at all. Just Nothing Happens.
Sometimes a short spinning ball. No errors, no feedback.Illustrator 24.2 on Mac OSX Catalina 10.15.4, iMac 2019 40GB memory
3 votes -
Illustrator crashes when switching views in the Asset Export panel
Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.Some system info:
Adobe Illustrator 24.2
OS: Windows
Version: 10.0
System Architecture:…3 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Unknown Error [PARM]
I was starting work and clicked on Adobe Illustrator for the first time today, it immediately gave me this error and I hadn't even opened a document as yet.
This is the first time this error has appeared for me and I do not know why.
I closed the program and restarted it, the error didn't reoccur.
I have a pretty new powerful PC (within a year old).
I have attached my PC specs for reference and all programs are up to date.
Thanks
Heather3 votes -
Copy text on path with option held crashes Illustrator.
I am creating type on a path. When I copy the text with option and drag it to paste, Illustrator consistently crashes without any recovery options.
3 votes -
Switching project tabs fails to update to selected project
In recent updates, including the June 2020 Illustrator update, tabs fail to switch projects, displaying only the current project for up to 15 seconds before slowly refreshing and switching to the selected open project tab. This happens several times a day and drastically effects productivity. (macOS Catalina 10.15.5, Macbook Pro 16 2019)
3 votes -
Large size canvas saving to pdf failed
Using windows 7 and Illustrator 24.2 June release
As documented for Large size canvas, created a file using 2270x2270 in. While saving it as ai it's saving as expected, but saving it as pdf using pdf ver. 1.6 or later getting an error:
"The dimension of this page is out of range"
3 votes -
Hand Tool crashing a lot
After the nee uptade the hand tool just dont work properly when using the space bar as shortcut.
Operating System - Mac Os Mojave 10.14.06
Illustrator version - 24.2 - Updated today
Expected Result - Hand tool function to work using the shortcut
Actual Result - Hand tool function does not work using the shortcut3 votes -
'Turn off Data Recovery for complex documents' should be on by default
The data recovery setting for complex documents should be on by default. Secondary to this, why aren't my illustrator settings saved in the Creative Cloud in the creative cloud service we pay so much for? I've had a situation we're I've upgraded to a new illustrator version through CC then started to work not realising this feature is now off!!! I've done a whole lot of work in a large file and not only did it not recover the document after a crash the program reverted the document to a state 2 days prior! The file even says I saved…
3 votes -
Can't Select behind objects
The following instructions do not work. I need this function...
Select behind objects
In Illustrator, you can select objects that lie underneath other objects using Ctrl+click (Windows) or Command+click (Mac OS). The pointer changes to Select Behind on the first Ctrl+click (Windows) or Command+click (Mac OS). On subsequent usage of Ctrl+click (Windows) or Command+click (Mac OS), the selection iterates through the objects directly underneath the pointer position.
3 votes -
3D Revolve Clipping
3D Revolve is clipping the front faces. I can get the faces to appear when the object is in a different rotation, when it object is parallel with the view. I've tried this with both a normal path and a compound path.
I think the plane the 3D object is being rendered to is too far forward.
3 votes
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