Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7725 results found
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Pathfinder join groups insteads of joining path
Pathfinder join is no longer working, it will group the items but will not make 1 single shape, or compound path
3 votes -
Underscores in SVG id attributes won't get their CSS styles applied
When using ids in SVG elements with underscores in them, their styles won't be applied when opened in Illustrator.
Attached is a 281 bytes file showing the problem. Opening it in Illustrator should show the square being red.
From the XML spec:
Note that COLON, HYPHEN-MINUS, FULL STOP (period), LOW LINE (underscore), and MIDDLE DOT are explicitly permitted.3 votes -
Start Screen/Blank Screen Persists
Every time I close an Adobe window, AI, PS, Acrobat, it leaves a "home screen" up. This is annoying in the extreme. I can uncheck show this screen in prefs, but then it just leaves a blank black slate up there. Equally annoying. When I close a document, I expect the app to not still be there in my way. Please fix this. We pay a bunch of money for access to these great tools of the trade, give us the ability to make them work like we prefer. Thank you. I am aware this is not technically a bug,…
3 votesI am sorry I could not understand your requirement.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . -
Illustrator CC constantly crashes in Touch Workspace
I switched to a Surface Pro 2017 (i5, 8GB RAM) a few days ago and Adobe Creative cloud is driving me crazy.
The issue I'm having is that Illustrator CC 2018 (V23.0) keeps crashing every few minutes when I'm working in the Touch Workspace - which badly needs a layers panel by the way. To use CC like this is the sole reason I got this Surface Pro!
Things that didn't work:
- Restarting
- Updating all my drivers
- Downgrading to Illustrator CC V22.0
- Re-installing Adobe CC completely
- Re-installing Windows completely from a Microsoft Surface Recovery USB…
3 votes -
Illustrator randomly fails on select-paste
23.0.1 64-bit on Win 10 Xeon with GPU accel. Selection, copy paste text fails randomly. Copy seems to work but all paste options grayed out. Yet I can paste to NotePad and other apps. This has been going on for over a year. Have to double click or paste to another doc first. Please fix!
3 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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spell check english
My Illustrator is set to default language English USA but it always does spell check in Spanish. I make sure that it is checked for English in the character tab, but even after changing it to English, my spell check goes back to Spanish. I am running Illustrator CC 2019, 23.0
3 votes -
Rotation tool
Rotation tool is not developed. It should have been a default value. I can't find the zero angle.
3 votes -
gradients dont appear when copying and pasting artwork from illustrator to indesign
gradients dont appear when copying and pasting artwork from illustrator to indesign in the newest update - it worked perfectly last week before the update
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Link option in inactive in the Place dialog, even after a name is pasted from clipboard
I am working on a huge document with hundreds of linked images. All files are now changed due to company policy. So I need to relink a bunch of files. This is not possible automatically so I believed I found a solution. But the shortcut was devastating. If i choose say 10 links which have the same name, lets call them Image1 but now the name should be Image01. Same image is in other words used in several places in same file. I marked the links and chose Relink. So far so good.
I choose the new name Image01.ai and…3 votes -
Blank window opens when starting the application. Closing the window, the application closes too
Hello !
I just have the problem when launching the apps, there is a blank window appearing . If I close the window, the application is just closed too, error's image attached.
It just happens on this PC, it works normally for others.
I've already tried to reinstall the Creative Cloud and all the apps but nothing works.
Have anyone faced this issue, please help! Thanks a lot!
3 votes -
Uneven stroke
Newest version of Illustrator has now changed my .001 cut size of a stroke in some places from a clean thin line to a jagged mess. Some of the former .001 lines are still unchanged? These are shared with clients and look horrible!
Running on Windows 10.3 votes -
Zoomed in Home Screen? Why
The home screen in my Adobe Illustrator is 'zoomed-in' and it's not the same size as other Adobe apps. I've attached a screen shot of Illustrator vs photoshop.
3 votes -
23.0.1 Consistent Crash - Trying to record a transparency adjustment in an Action
I'm using an iMac with Mojave 10.14 and Illustrator 23.0.1.
I'm getting a crash while recording an action with a grouped object selected, I try to edit a transparency via the Properties menu. The crash is within one to two seconds of hitting enter on this change, consistently. Seems like it's another part of the memory leak that's happening?
I'm rolling back to 22.1 until this is resolved.
3 votes -
Applying Crop Filter causes illustrator to crash
Hi, I've been trying to use the crop tool from Pathfinder today and every time it's very slow, then freezes, then crashes.. I've got the latest update.. What can be the reason?
3 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
New update (23.0.1) shows Home screen instead of my actual file until I press F
Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).
3 votesHi,
Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not? -
Text Objects become unresponsive
I'm encountering an issue where text objects will become unresponsive to direct selection. They behave like they have been locked but they haven't been, and using unlock all does nothing. The only way I've found to move them is by doing a broad drag select and gathering up multiple text objects at once. This will sometimes cause the text object to display it's bounding box. At this point I can deselect each of the other objects that were selected along with it and be left with just the problem object. Trying to move the object with the cursor will put…
3 votes -
Placed AI file in Photoshop as smart object won't launch Illustrator to edit anymore
Using Windows 10 Pro Version 10.0.17134 Build 17134, Illustrator 23.0.1, Photoshop 20.0.0
With both Illustrator and Photoshop open, do the following:
1. Create a file in Illustrator (1 rectangle)
2. Save as .ai file, compatible w/17+, Create PDF compatible, Embed ICC Profiles, Use Compression
3. Make new Photoshop file
4. Place embedded & navigate to .ai file
5. Open as smart object (page)
6. Commit transform
7. Double-click thumbnail icon to edit in Illustrator
8. Get the following error, " Could not edit original smart object because the application which created the smart object could not be launched."3 votes -
Illustrator CC 2019 v23.0 Divide tool not working
I'm running on a iMac Pro (2017) Mojave OS 10.14 and using Illustrator CC 2019 v23.0. I've tried using the divide tool via the Pathfinder panel as well as the new Properties Panel and neither will work. Typically it would divide the two patterns top and bottom and now it just leaves the patterns as is without dividing. I also have used the guides to divide a pattern and that is not working either.
3 votes -
Appearance of Black Feature Not Working in Illustrator CC 2019
The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.
Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich…
3 votesPlease check if Color Settings is set to “Emulate Adobe Illustrator 6.0”, If it is then change it to “North America General Purpose 2”.
Color settings changing to “Emulate Adobe Illustrator 6.0” is tracked here https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35742949-color-settings-auto-defaulting
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Can't randomly rotate an object anymore
Working in Illustrator 23.01, I'm no longer to hover over the corner of an object and have the curved arrow show up so I can randomly rotate. What's up? I need this feature.
3 votes
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