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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8230 results found

  1. Stroke size goes nuts under 1pt sizes

    When drawing a regular line with pen tool and changing the size of the stroke to less than 1pt, it automatically switches to sizes higher than 1pt.
    For example, if I want my stroke to be 0.5 pt, and if I select it in a dropdown menu, it will automatically turn into 5pt stroke and that will also be applied on the line. Same thing when entering the value manually with the keyboard - entering 0.5 will automatically convert into 5 and change the stroke to be thicker instead of making it thinner. This only started happening in the newest…

    14 votes

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    21 comments  ·  Tools  ·  Admin →
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  2. 13 votes

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  3. Live text in transparency mask not outlining or showing in font list

    This is a 2 part issue:

    1. If I select all and outline the type the document doesn't outline anything that is in a transparency mask. This is a major flaw that needs to be resolved as has lead to mistakes being printed with default text.
      Select all and outline needs to either include everything within transparency masks or a new command to outline text within these masks needs to be created as a separate option.

    2. A huge worry is I released work last week where I believed everything in the transparency masks had been correctly outlined by individually going in…

    13 votes

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  4. Hand tool is getting stuck in 29.1, massive performance issues

    Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

    The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

    Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

    I really hope someone else is also experiencing this, but I haven't been able to find…

    13 votes

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    40 comments  ·  Tools  ·  Admin →
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  5. 13 votes

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  6. 縦組みテキストの行末にある、縦中横の括弧類のアキが不均衡

    縦組みテキストの中で、行末に縦中横の括弧類を配置することがあります。例えば「100gの水にとける物質の質量〔g〕」のような文です。

    その場合〔g〕の"〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。縦組みの縦中横で括弧類が両端にあるとき、両方のアキが0%になるとありがたいです。

    環境

    • macOS 12.7.3(Apple Silicon)
    • Illustrator 2024(28.5.0) この仕様がいつからあるのかわかりませんが、少なくともCS6では再現します。

    再現手順

    1. 縦組みポイント文字に「100gの水にとける物質の質量〔g〕」と打つ
    2. 〔g〕に縦中横をかける

    期待する結果

    括弧はそれぞれアキ0%になり、文はセンターに揃います。

    実際の結果

    "〔"は50%アキ、"〕"は0%アキになり、文がセンターに揃わなくなります。

    回避策

    • 文字組アキ量設定をなしにすると各アキは50%になり、ひとまずセンターには揃う
    • 行末に縦中横でない文字を追加すると各アキは50%になり、ひとまずセンターには揃う
    • 行末にカーニング500を追加すると各アキは50%になり、ひとまずセンターには揃う

    添付したファイル

    • tcy_paren.ai
    • tcy_paren.jpg
    • expected_result.jpg
    • actual_result.jpg
    13 votes

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  7. The Search field is missing on the Home Screen in Your Files section

    Having a search bar would save us a lot of time.
    Basically when I want a specific file and I know the name I have to swipe and look thru almost a thousand of my files to find it… if there was a search bar I would be able to type in the project name and access my files in seconds vs 10-15 minutes… I have a lot of projects…

    13 votes

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  8. ドキュメントのラスタライズ効果設定が300ppiの場合でもApple Color Emojiが低い解像度でラスタライズされる

    macOS Ventura / iMac27inch i5/32GB/1TB
    Illustrator ver.28.3(カラーフォントに対応したバージョン全てで同様の挙動だと思われます。)

    問題が発生したときに実行していた手順
    1. テキストツールを使いアートボード上をクリックしテキスト入力モードに
    2. 字形パレット上で任意の絵文字をダブルクリック
    3. アートボード上のポイントテキストに絵文字が入力されるので、サイズを15pt程度に設定する。
    4. メニューより「書式→アウトラインを作成」を実行する。
    5. ビットマップ系のカラーグリフのフォントなのでビットマップに変換されるが、アウトライン前の表示に対して著しい解像度低下が起きる。

    想定していた結果
    アウトライン化後もアウトライン前と同程度の品質のビットマップとしてラスタライズされる。

    実際の結果
    72ppiでラスタライズした状態になる為、ドキュメントのラスタライズ効果設定にて300ppi等の高解像度設定を行っている場合、想定した品質のものにならない。

    AppleColorEmojiフォントは各グリフをpng形式で持つカラーグリフフォントです。Illustratorはこのフォントを表示するために、当フォントが数種類内包するサイズ違いのStrikeの内のもっともピクセル数の多いStrike8を利用してレンダリングします。これは各グリフが160px×160pxのサイズで、上記の手順での表示品質を充分担保できるサイズと言えます。
    しかし、アウトライン化の際、Illustratorはこのフォントが持つpngデータを利用せず、一律で「RGB/72ppi/アンチエイリアス無し」の設定でラスタライズします。そのせいで本来フォントが持つディテイルが失われます。「ドキュメントのラスタライズ効果設定」が300ppiの場合15piのグリフは60px×60px程度のサイズでラスタライズされることが期待されるのですが、72ppiで処理される為に半分程度のサイズとなります。
    アウトライン化という意味では埋め込み画像を生成する際にフォントが持つpngを読み出して配置するのが理想であると考えます。しかし、ドキュメント解像度にあわせたラスタライズ処理を行うという処理も合理的ではあります。
    いずれにせよ、データの品質を担保する意味でもドキュメントのラスタライズ効果設定に応じた処理をお願いします。

    13 votes

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  9. Clip groups snap to grid by their clipped contents and not the mask

    Snap to Grid option doesn't work properly for Clipping Masks.
    Instead of snapping the boundaries of the Clipping Mask to the grid, Illustrator snaps to the grid the bounding box of the masked object hidden under the mask.

    13 votes

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    2 comments  ·  Snapping  ·  Admin →
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  10. Adobe Illustrator 27.8.1 creates a pdf where the colour space of the custom profile is incorrect

    Hello,
    I came back from holiday today and a colleague at work told me that she can't create PDF files from Adobe Illustrator with the output intent that it saves but reports a colour space error when opened in Adobe Acrobat. First I deleted all the presets but the error remained. I also tried creating a PDF file with other profiles (created by us) and the error was there for all of them. But if I used the default profiles from Adobe (e.g. Iso Coated v2), the PDF file can be opened correctly. Finally I downgraded Illustrator to version 27.7…

    13 votes

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  11. Deselect All command is not active in Artboard mode and the hotkey select all instead

    When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

    For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

    But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
    And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

    This is hardly consistent and makes deselecting artboards…

    13 votes

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  12. Specific gradients across/along stroke with Overprint Stroke option are broken

    In the attached file you can see two identical gradients applied to two identical paths. One looks fragmented and shattered, something is really off with the tessellation. The other one is fine.

    If you select the weird one disable the Overprint Stroke option in Attributes — it works fine. Choose another and enable the option — it gets corrupted as well.

    If you copy either in a new file — the behavior continues. But if you try to reproduce this bug anew in a new file from the scratch — it won’t get reproduced.

    13 votes

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    0 comments  ·  Gradients  ·  Admin →
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  13. Acrobat PDF File Format is having difficulties. Bad parameter.

    Having this issue after the 27.3.1 update. Found that it cause by the mask inside the transparency. The error prompt out when we try to save the file.

    13 votes

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    I am happy to share that we have fixed this bug in our latest release – 27.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  14. Copying tables from InDesign and only the text pastes in Illustrator

    Hello, I used to be able to copy a table I created in InDesign and copy and paste it into Illustrator with all of the formatting being the same. Now when I go to paste a table, all of the table formatting is missing and it's just a big block of text. Please fix this soon as my company does this on a day-to-day basis for our images. I attached an image of what it looks like when I paste the table in Illustrator.

    13 votes

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    Illustrator team is working on a fix for this issue. Meanwhile you can use the below workaround to paste the table as it was before.

    Before you copy the table in InDesign, create a path object along with table and then copy from InDesign and Paste in Illustrator. This forces the PDF route for copy/paste between ID and AI

  15. An action set can’t be dragged into the topmost position

    For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
    Minor, but still a bug.

    13 votes

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  16. You can't import actions by dragging .aia file into Illustrator

    We can run a script by drag-n-dropping it into Illustrator.
    We can open files like this.
    We can’t load an actions set by dropping an .aia file into Ai, even if we snpe the Action panel specifically. We are forced to use the panel’s menu, Load Actions command and the system dialog. Too clunky for the modern times.

    13 votes

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    0 comments  ·  Actions  ·  Admin →
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  17. Free Distort effect ignores Drop Shadow effect within

    If a Drop Shadow effect is above a Free Distort effect in the Appearance panel (which means the shadow gets applied after the distortion) — it works fine.

    However, if we first have a shadow and then try to distort the object which casts it (the Free Distort is below the Drop Shadow in Appearance) — the vector geometry gets distorted, but the shadow stays orthogonal and immune to the distortion.

    Not a very popular workflow, I know, but still.

    13 votes

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  18. Discover panel’s videos don’t have Full Screen button

    OK, I am a new user and want to use Discover to make some learning.
    Illustrator shows me the video of steps I need to perform.
    How on Earth am I going to view these that small, if I am not familiar with the UI? What good do they make being shrunk like this?

    Also, when you try to see maybe the cog button has something useful, the video covers the menu. Just great.

    And even if you find the 'Read article in a browser' link, it’s somewhere deep below, and you have to scroll all the way down.
    Good…

    13 votes

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  19. 合成フォント使用時、パス上文字アウトライン後の文字の回転・変形

    ver 26.2.1
    パス上文字ツールで作成した円弧上の文字をアウトラインかけると勝手に回転、変形がかかります。
    以前のバージョンでは問題なかったので大問題です。早急に対応願います。

    13 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた「合成フォントが使用されているパス上文字をアウトライン化した際に、一部の文字が正しくアウトライン化されない現象」の再現を確認いたしました。

    こちらの問題は曲線パス上の文字の角度によって、再現の有無があるようです。

    また、ノーマルフォントの場合は再現しませんが、単一フォントのみで作成された合成フォントでは再現することが確認できました。

    今後ともよろしくお願いいたします。

    Illustrator チーム


  20. Dash lines display incorrectly on rectangles with rounded corners. Ai CC2022.

    The lower right corner is rendered incorrectly if you apply rounded corners to rectangles with dashed lines.
    Steps to Reproduce:
    1. Draw a rectangle, 3 x 4 inches (for example).
    2. Apply 0,25 in of corner radius.
    3. Change the stroke to 6 pt and set the dashed line at your taste.
    4. Look at the bottom right corner of the rectangle.
    Please check the attached images.

    13 votes

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    6 comments  ·  Strokes  ·  Admin →
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