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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7709 results found

  1. text selection issue with threaded text frames

    Trying to select text in the second column of a threaded text frame is impossible. The selection always jumps to select the text in the previous text frame. In the video example I uploaded - I'm simply trying to select just the top paragraph in the middle column - but it keeps highlighting the text in the linked text frame on the left column. I can never just select the top 3 lines in the middle column.

    9 votes

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  2. Windows版27.3.1で現行版MS-IME利用時にCtrl+ホイール移動でフリーズ

    Windows版27.3.1+MS-IMEが現行版（旧バージョンにしていない）の場合、Ctrl+マウスホイールによる横スクロールを実行するとフリーズします

    1. Windowsの設定で、日本語IMEの全般設定で「以前のバージョンのMicrosoft IMEを使う」をOFFの状態（デフォルト状態）
    2. 27.3.1で新規ファイルを作成する
    3. Ctrl+マウスホイールで横スクロールを繰り返す

    この操作のみでフリーズし、一切の操作がきかなくなります。

    「以前のバージョンのMicrosoft IMEを使う」をONにすることで回避はできますが、従来の27.2ではこの問題は起きていませんでした。

    こちらについてはIllustratorフォーラムの投稿にて発覚しました。https://adobe.ly/3JmAvWA
    https://adobe.ly/3Jna2rU

    9 votes

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    1 comment  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  PCM Megumi responded

    製品版ビルド27.5にて、こちらのバグが対応されました。Creative Cloud Desktopより、アップデートをしてお使いください。

    バグ報告のご協力、大変ありがとうございました🙏また、ご迷惑をおかけしまして申し訳ありませんでした🙇‍♂️

  3. Illustrator does not omit spaces in values in inputs, unlike in InDesign

    Just like it is demonstrated in this post: https://www.instagram.com/p/Cnv5bcuIOrt/
    Unlike in InDesign, where we can accidentally make this:
    '21 |mm' → '21 0|mm' and get '210 mm' as a result, in Illustrator it goes liek this instead:
    '21 |mm' → '21 0|mm' → '21 mm'
    It just doesn’t understand what an aiming mistake is. Makes little sense, since it can’t be anything but that, so no punishment, please.

    9 votes

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    0 comments  ·  User Interface  ·  Admin →
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  4. Arrow keys used in Color panel don’t force canvas to update in version 27.1.1 (2023)

    Whenever Arrows or Shift+Arrows key are used to quickly increment the value in a field in th Color panel, without GPU (or with Overprint Preview, which is done with CPU), — the color does not get updated on canvas, while in 26.x version it works just fine.
    The CPU canvas now gets updated only when Tab or Enter get pressed. Pressing an arrow key, with or without a modifier, is a finite operation, and should trigger the redraw event too!

    9 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. A size of a selection with a certain object inside is calculated wrong

    Take a look at the GIF attached and the document.
    When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.

    1. Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
    2. Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
    3. Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
    4. Select…
    9 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  6. Illustrator 27 packaging bug

    Mac OS Big Sur 11.7
    Adobe Illustrator 27
    Mac mini M1

    Package command destroys filenames and replaces links with others. That's catastrophic for my job. Please fix it as soon as possible.
    Also, could not upload files for helping you reproduce the issue.

    9 votes

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    6 comments  ·  File Save, Import and Export  ·  Admin →
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  7. V26.5.1 Path re-open after using pathfinder tool

    V26.5.1

    The steps you were taking when you experienced the issues:
    1. pen tool to do a open path
    2. close the path using "add to shapes" in pathfinder
    3 use pen tool to start a new point, the previous closed shape will reopen and join the new point

    Your expected result :
    using pen tool to start a new point should give a single point, not joining the previous closed shape
    the closed shape should remain closed

    9 votes

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    2 comments  ·  Pathfinder and Compounds  ·  Admin →
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  8. Artboard names change back to what it was after renaming

    Working on a document with multiple artboards. After renaming several dartboards, their naming returns back to what it was before I renamed them.
    I need the artboards to have specific names for exporting to SVG. So this is really frustrating.

    9 votes

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    12 comments  ·  Documents and Artboards  ·  Admin →
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  9. Overprint Preview + Show Grid + canvas matching color = white canvas

    If you turn Overprint preview on, enable grids, and set the canvas color to match the UI brightness (in Preferences > User Interface), you get a white canvas instead of usual and expected dark.

    Turning grid off makes it filled with the matching color again.

    It makes SOME sense, but does not really help with anything and makes some users wonder about 'how to fix it'.

    9 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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  10. When a plugin is removed, the toolbar which had its tool gets completely empty

    If for some reason I get a plugin removed form the Plugins folder, Ai wipes the entire tool panel which had the tool associated with the removed plugin.

    Even worse — when a plugin is returned back to the folder, Ai won’t restore the panel! It stays completely broken and empty. Each next launch Ai seemingly restores it, but the next launch it’s empty again. Resaving the panel does not help.

    So you have to rely on backups — manual backups, because, again, Ai fails at properly backing up these automatically.

    9 votes

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    0 comments  ·  User Interface  ·  Admin →
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  11. Preferences dialog window opens small, tiny, shrunk, and I can't access any settings

    Problem with Preference panel in Illustrator since the last update of the app.

    A person from Adobe helped me yesterday by removing all the caches and preferences from illustrator, it worked right after but today it's happening again.

    9 votes

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    8 comments  ·  User Interface  ·  Admin →
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  12. broken: Save Variable Library

    since Ai 26.3.1

    saving variable library from the variables panels result in this error:
    'The filter cannot complete because of an unknown error.'

    Also a related issue is that scripts using 'exportVariables' function will fail

    9 votes

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    3 comments  ·  File Save, Import and Export  ·  Admin →
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  13. Problem with Type on a Path after ver. 26.1 update

    Prior to updating Adobe Illustrator to ver. 26.1, a drawing with Type on a Path appears as it should. After the update, the text is positioned in a different place along the path. This is confirmed on a second computer. The same file opened on the second computer prior to the update appears normal, and after the update, the text is shifted.

    9 votes

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    12 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  14. CC Library to Illustrator Swatch: Name Length Bug Creates Magenta Spot Color

    When adding a Color Swatch to Illustrator from the CC Library:

    If the CC Library item's name is over a certain number of characters, Illustrator cannot import the swatch correctly.

    Instead, Illustrator imports the CC Library color as a Magenta Spot Color.

    The only workaround currently is to shorten the CC Library item's name to match the maximum allowed characters for an Illustrator Swatch, and then import the color.

    FIX: Allow more characters for Illustrator Swatch names to be compatible with with CC Library character length for items.

    9 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  15. A lot of empty PNG when using Export for Screens function

    When exporting with Export for Screens, many empty pngs are created in the file folder. The bug occurs completely randomly. The number of files also defies any explanation. There may be 10 or 1000 files at a time.

    System: Windows 10, Illustrator v.26.0.3

    New details: this bug occurs if you copy complex graphics to the clipboard. Video attached. I suspect the meshes are to blame.

    Update: If you disable Clipboard Handling → Include SVG Code or clipboard log Windows, the problem disappears.

    9 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  16. Global Color swatch copied into new document even if not used on element being copy/pasted.

    Problem: create a square with stroke=0 and fill=100% black. Copy and paste into new document and color swatches are okay. Now go to first document and add a Global Color swatch (i.e. Pantone Green) but don't add it to the square (so it's still stroke=0 / fill=100% black). Copy the square and paste it into a new document. For some reason, that Global Color (Pantone Green) swatch is added to the swatch palette of the new document. Now choose 'Select All Unused', the Pantone Green is selected to prove it's not being used in the element (square) you copy/pasted from…

    9 votes

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    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  17. Empty error message

    I keep getting an empty error message modal, with no way to close it or exit out of it. It keeps happening when I want to save an .ai file

    9 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  18. Images in clipping masks glitching and overlaying artwork when in GPU

    This is similar to previous posts but not sure if the same.. apologies if repeating. In the latest version of illustrator, images within clipping masks are glitching out and making the file impossible to work with. These glitched versions of the masked image change constantly when zooming in or out, but do not disappear as they used to when illustrator bugged out previously. see attached screenshot. The orange metal flake texture should only exist within the frame of the bicycle. The lighter orange glitchy shapes do not exist.

    iMac Pro - Big Sur 11.61
    Illustrator v26.0.1

    9 votes

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. Changing Color panel option can’t be recorded as an action

    Changing Color panel options can’t be recorded as an action
    When you record Color panel menu options in actions (Web color, Invert, Complement), the color gets changed to white instead.

    9 votes

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    0 comments  ·  Actions  ·  Admin →
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  20. Embeded icon not showing in the links panel

    Illustrator 26.0.1/ macOS Big SUR 11.6.1
    The icon for embeded images (like in illustrator 2021) in the links panel it's not showing anything, it's blank.

    9 votes

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    7 comments  ·  Images, Links  ·  Admin →
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