8122 results found

1. Attributes Panel shows Overprint for mixed selection

   The Attributes panel shows that a selection of multiple objects is set to Overprint when the selection contains objects that are not set to Overprint. Only if a non-overprinting object is selected prior to the group selection, will the Attributes will correctly show the "-" (Dash) to indicate a mixed selection. See Screenshots attached.

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

2. Drag-n-drop across documents to locked layer warning

   Please see the animation.

   I have two documents, one with current layer is locked.
   When I try to drag my artwork from other document (in this locked layer, about which I very often don't remember), AI should have said something about 'You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all appropriate layers?'...

   But in my case it does not.
   I remember seeing it from time to time, but often it stops appearing.
   I have nothing as result, no warning, no message, nothing.
   And it's even worse — when artwork is quite complex, AI TRIES to drag it, PC spins its gears, it takes time, it changes cursor to busy, and then — nothing.

   Kinda related to this:
   https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32075545-i-can-t-paste-into-a-new-layer

   And yes, I remember I said this earlier somewhere, but please, make some modal key to maintain coordinates while dragging from one document to other. Dragging is faster than 'Copy+Paste in front', but it's never is done in place. Please, fix this.

   Please, fix everything.

   Please see the animation.

   I have two documents, one with current layer is locked.
   When I try to drag my artwork from other document (in this locked layer, about which I very often don't remember), AI should have said something about 'You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all appropriate layers?'...

   But in my case it does not.
   I remember seeing it from time to time, but often it stops appearing.
   I have nothing as result, no warning, no message, nothing.
   And it's… more

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

3. Preferences reset to default... EVERY time I open Illustrator

   Every time I open Illustrator, all preferences are reset to the defaults. EVERY preference, EVERY time. I've saved custom workspaces, keyboard shortcuts, etc. and those are available to be activated, every time I open the application.
   Using AI CC 2018 (22.0.1) on Windows 7, with Cloud disabled.
   I do NOT have the option to install the latest patch; I don't even have access to menu item "Check for Updates."
   Would be EXTREMELY helpful if Adobe would make the list of fixes for each patch available. I have no way of knowing when there's been an update, or what was patched in any update.
   This is the buggiest version of Adobe software (Illustrator and InDesign) I've ever seen. I've been using ALL the core Adobe apps since their initial release (1980's, 1990's).

   Every time I open Illustrator, all preferences are reset to the defaults. EVERY preference, EVERY time. I've saved custom workspaces, keyboard shortcuts, etc. and those are available to be activated, every time I open the application.
   Using AI CC 2018 (22.0.1) on Windows 7, with Cloud disabled.
   I do NOT have the option to install the latest patch; I don't even have access to menu item "Check for Updates."
   Would be EXTREMELY helpful if Adobe would make the list of fixes for each patch available. I have no way of knowing when there's been an update, or what was patched… more

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   25 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issues seems to happen again in 28.0 and 28.1

   The team is now aware of the bug.

   Still — please comment and upvote to help the team to get statistics on the magnitude of the problem.

4. Dropdown for stroke width in Appearance says 'mm' when units are 'px'

   AI 22.0.2
   All units are set to 'px'.
   Appearance stroke width dropdown says 'mm'.
   Stroke same dropdown says 'px' all right.

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

   Closing this report as this no longer happens in latest versions (24.1.3)

5. Wrong raster exported with combination of mask, gradient and brush

   I have path with a stroke applied to it.
   Stroke is gradient, applied 'within'
   One point of this gradient has opacity 0.
   This path has mask.
   Mask applied as inverted and clipping.
   Inside this mask I have path with dash brush applied to it.

   All of this looks fine inside AI.
   When I export a picture with Save for web (try other exports yourself, I don't use them) — AI doesn't see mask.

   See animation and artwork attached.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Laggy Performance with Rulers turned on

   Enabling rulers degrades AI performance, especially with regards to Smart Guides and object mouseover highlighting.

   The effect is the same whether GPU preview or CPU preview is used.

   Attached is a sample file with a few hundred rectangles.

   With Rulers off, mousing over the objects results in immediate highlighting of every object, and immediate Smart Guide anchor/path annotations.

   With Rulers on, mousing over results in missing highlights - AI can't keep up and only displays highlights and annotations intermittently.

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   7 comments  ·  Performance  ·  Delete…  ·  Admin →
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7. Properties panel does not scale in width

   In Illustrator CC 2018 (Windows), the Properties panel does not scale in width, so it can not be grouped with other panels (when switching, all panels become equal to the Properties panel in width).

   In the transformation section of the object in the Properties panel, you can not change the size proportionally using the Ctrl + Enter shortcut. In the Transformation panel, you can do this.

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   6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Could not read file because the plug in did not understand this file

   Not sure what is happening. I was able to open files before but now I receive a message

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   19 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Document recovery is now built inside Illustrator to recover incomplete/corrupt documents. Illustrator first tries to fix and open the native Illustrator document, if that fails then the PDF part of the document is recovered if it is available. Illustrator shows message to the user if any of the above attempts fails to recover the document.

9. アートボード左上の角に丸が表示される ／ Brush tip shape appears in top-left corner of the artboard

   再現手順
   1. Illustratorを起動して新規ドキュメントを作成する
   2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
   3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される

   回避策
   - ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
   - 丸が表示された後でも、ブラシツールに切り替えると消える

   一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。

   • MacOS14（Sonoma）+Illustrator2025（29.5）で確認
   • Windowsでも同様の手順で再現するそう
   • これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである

   表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。

   ---

   Steps to reproduce:

   1. Create a new document in Illustrator.
   2. In the Brushes panel, click a Calligraphic Brush thumbnail.
   3. A round shape appears in the top-left corner of the artboard.

   Workaround:
   - Switching to the Brush Tool before clicking the brush prevents this.
   - Switching to the Brush Tool after the shape appears will remove it.

   After switching to the Brush Tool once, it won’t appear again during the session.

   Notes:
   - Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
   - Also confirmed on Windows.
   - This bug has existed since at least 2022 but was hard to report due to unclear steps.

   It's not harmful, but it didn’t happen in older versions and can be distracting.
   → Hoping for a fix!

   再現手順
   1. Illustratorを起動して新規ドキュメントを作成する
   2. ブラシパネルでカリグラフィブラシのサムネイルをクリックする
   3. アートボードの左上の角を確認すると、ブラシの先端形状の丸が表示される

   回避策
   - ブラシツールに切り替えてからカリグラフィブラシのサムネイルをクリックすると丸は表示されない
   - 丸が表示された後でも、ブラシツールに切り替えると消える

   一度でもブラシツールに切り替えれば、その後はIllustratorを終了するまで、新たな別のドキュメントを作成してもこの丸は出現しません。

   • MacOS14（Sonoma）+Illustrator2025（29.5）で確認
   • Windowsでも同様の手順で再現するそう
   • これまで再現条件が分からず報告出来なかったが、2022年の時点で既に発生しており、現在まで改善されないままである

   表示が煩わしいのみで特に大きな実害はありませんが、さらに古いバージョンでは発生しなかった不具合です。できるだけ早い解消が望まれます。

   ---

   Steps to reproduce:

   1. Create a new document in Illustrator.
   2. In the Brushes panel, click a Calligraphic Brush thumbnail.
   3. A round shape appears in the top-left corner of the artboard.

   Workaround:
   - Switching to the Brush Tool before clicking the brush prevents this.
   - Switching to the Brush Tool after the shape appears will remove it.

   After switching to the Brush Tool once, it won’t appear again during the session.

   Notes:
   - Reproduced on macOS 14 (Sonoma) + Illustrator 2025 (v29.5).
   - Also confirmed… more

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10. 表示用に埋込んだ日本語OTFが表示されない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力し日本語OTFフォントを指定する。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.プレビュー用に埋め込まれたフォントが表示に利用されない。

    期待する結果
    埋め込まれたフォントを利用してオリジナルの体裁が表示される。

    実際の結果
    ドキュメントのDictionaryに含まれる「Embeded Font Binary Data」にはエンコードされたフォントが保存されるが、ドキュメントを開いた際に利用されない。

    いくつか検証しましたが、WesternフォントやCJKであってもTrueTypeであればプレビュー表示されます。AdobeFontに含まれる日本語フォントやモリサワのOTF等がドキュメントに含められているにも関わらず表示に利用されません。
    フォントのファミリー名やスタイル名の処理に問題があるように思います。

    Translated:
    Steps to reproduce
    1. Open a new document, enter any text, and specify a Japanese OTF font.
    2. Check the "Embed permitted fonts for file preview" checkbox, save, and close.
    3. Uninstall the specified font.
    4. Open the previous document in Illustrator.
    5. The font embedded for preview is not used for display.

    Expected result
    The original appearance is displayed using the embedded font.

    Actual result
    The encoded font is saved in the "Embedded Font Binary Data" included in the document's Dictionary, but is not used when the document is opened.

    I tested several things, and even if it is a Western font or CJK, it will be displayed in the preview if it is TrueType. Japanese fonts included in AdobeFont and Morisawa OTF, etc. are not used for display even though they are included in the document.
    There seems to be a problem with the processing of the font family name and style name.

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力し日本語OTFフォントを指定する。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.プレビュー用に埋め込まれたフォントが表示に利用されない。

    期待する結果
    埋め込まれたフォントを利用してオリジナルの体裁が表示される。

    実際の結果
    ドキュメントのDictionaryに含まれる「Embeded Font Binary Data」にはエンコードされたフォントが保存されるが、ドキュメントを開いた際に利用されない。

    いくつか検証しましたが、WesternフォントやCJKであってもTrueTypeであればプレビュー表示されます。AdobeFontに含まれる日本語フォントやモリサワのOTF等がドキュメントに含められているにも関わらず表示に利用されません。
    フォントのファミリー名やスタイル名の処理に問題があるように思います。

    Translated:
    Steps to reproduce
    1. Open a new document, enter any text, and specify a Japanese OTF font.
    2. Check the "Embed permitted fonts for file preview" checkbox, save, and close.
    3. Uninstall the specified font.
    4. Open the previous document in Illustrator.
    5. The font embedded for preview is not used for display.

    Expected result
    The original appearance is displayed using the embedded font.

    Actual result
    The encoded font is saved in the "Embedded Font Binary Data" included in the… more

    • 

    • 

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Broken overprint preview in 28.7.1

    Hi, the overprint preview is broken in the newest version of illustrator.

    I have describved the issue in ttopic:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/14857743

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed this issue in 29.0 (MAX) and 28.7.2 releases.

12. Real-Time Drawing and Editing mode does not work for objects with both an effect and opacity mask added

    If an object has an opacity mask, Illustrator renders it correctly when the object is moved, the mask moves together with the object.

    But if you apply an effect to this object, Illustrator will keep the mask in place while the object is moved, as if it has the mask unlinked.

    On the other hand, if you unlink the mask for the object without the effect and try to move it — Illustrator will render it wrong again, as if the mask is linked, until you release the object.

    Please see the GIF attached and try the file yourself.

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. Pressing Ctrl/Cmd+Enter in Color field no longer adjusts other color values proportionately with live color preview since 27.1.1

    Prior to 27.1.1, when live color changes were made, we were able to use Ctrl/Cmd+Enter after changing a value to proportionally move all other sliders, which is an equivalent of dragging a slider with Ctrl/Cmd key held.
    The face the preview is now live should not kill this old feature., since Ai surely can remember previous values.

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have fixed the issue and a build with the fix is available in Beta.

14. 「上弦・下弦」の意味が逆

    効果>ワープ>上弦・下弦
    こちらの「上弦・下弦」の意味が逆
    誤訳ではないでしょうか

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    5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

15. Inconsistent units

    This has been a bug for a long time. Can we have consistent units shown throughout the palettes? Preference is set to mm but palettes show px.

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    6 comments  ·  Other...  ·  Delete…  ·  Admin →
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16. Export PSD is aborted with error

    When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.

    The error dialog appears twice, and the messages are as follows
    1. Unable to export at this resolution. Please lower the resolution and try again.
    2. The operation cannot complete because of an unknown error. [RES!]

    
    

    The generated image is 4px in total and the resolution is not too high.

    Environment:

    • Illustrator 2022 (26.5.0)
    • macOS 11.6.8

    The same error occurred when I tried with Illustrator CS6.

    Steps to reproduce:

    1. open the attached file 16383.ai
    2. Select [File > Export > Export As… > Photoshop (psd)]
    3. Specify a resolution to 288ppi

    Expected result:

    Successful export.

    Actual result:

    Aborted with an error.

    Workaround:

    • Move Ruler Origin closer to the artboard.
    • Move the artboard closer to Ruler Origin

    In 16383.ai, Ruler Origin is at the origin of the canvas (16383 x 16383) and the artboard is at the right edge of the canvas. In PSD export, the following values are expected to cause errors because they exceed the limits.

    Coordinates of the right edge of the artboard 16383 * (output resolution 288ppi / original resolution 72ppi) = 65532
    

    It would be correct to rely on the width and height of the artboard, rather than the coordinates of where it is placed.

    Export PSDがエラーで中止される

    Illustrator書類をExport As…経由でPSD書き出しすると，JPEGやPNGで成功するような書類がエラーで止まる。

    エラーのダイアログは2回出て，メッセージの内容は次の通り。
    1. Unable to export at this resolution. Please lower the resolution and try again.
    2. The operation cannot complete because of an unknown error. [RES!]

    
    

    生成される画像は合計4pxであり，解像度が高すぎることはない。

    環境：

    • Illustrator 2022 (26.5.0)
    • macOS 11.6.8

    CS6で試しても同じくエラーが起こる。

    再現手順：

    1. 添付のファイル16383.aiを開く
    2. [File > Export > Export As… > Photoshop (psd)] を選ぶ
    3. 解像度288ppiを指定する

    期待する結果：

    書き出しに成功する。

    実際の結果：

    エラーで中止される。

    回避策：

    • ルーラーの原点をアートボードの近くに寄せる
    • アートボードをルーラーの原点の近くに寄せる

    16383.aiではルーラーの原点がカンバス（16383 × 16383）の原点，アートボードはカンバスの右端になるよう加工してある。PSD書き出しでは次の数値がリミットを超えるためにエラーが起こると予測される。

    アートボードの右端の座標16383 x (出力解像度288ppi / 原寸解像度72ppi) = 65532
    

    アートボードの置かれている位置の座標でなく，幅と高さに依存するのが正しいのではないでしょうか。

    When exporting Illustrator documents to PSD via Export As…, documents that would succeed with JPEG or PNG stop with an error.

    The error dialog appears twice, and the messages are as follows
    1. Unable to export at this resolution. Please lower the resolution and try again.
    2. The operation cannot complete because of an unknown error. [RES!]

    
    

    The generated image is 4px in total and the resolution is not too high.

    Environment:

    • Illustrator 2022 (26.5.0)
    • macOS 11.6.8

    The same error occurred when I tried with Illustrator CS6.

    Steps to reproduce:

    1. open the attached file 16383.ai
    2. Select [File >… more

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Eye icons are broken in all panels

    Unlike Photoshop, Opt/Alt+clicking an eye icon in Layers and Appearance does not hide everything else but the clicked item. The second Opt/Alt+click should revert the operation.

    Same should apply for lock icons.

    Then, clicking and dragging the cursor down through eyes to show/hide everything below the pointer works only in Layers — but not in the Appearance, where this is as much important as in Layers.

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18. Preferences dialog window opens small, tiny, shrunk, and I can't access any settings

    Problem with Preference panel in Illustrator since the last update of the app.
    
    A person from Adobe helped me yesterday by removing all the caches and preferences from illustrator, it worked right after but today it's happening again.

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    10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Window and panels moving when Mac goes to sleep

    There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.

    There are comments on this thread that confirm

    this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

    https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

    please, Adobe support, address this issue.

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    16 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. Holding Ctrl does not enable Constrain Proportions for artboards

    If I have the Constrain Width and Height Proportions lock button depressed/disabled in the Control panel or for the Artboard tool, committing a change with Ctrl+Enter does not apply the change constrained, as it should do.

    Hitting Ctrl+Enter in Properties panel does not do anything at all. Properties is so broken.

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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