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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8122 results found

  1. Transparency Abnormal with GPU

    This is mine, latest version 22.0.0 after clean install Windows 10 Pro. Everything seem fine... but After I change transparency normal to other blending mode it's Black

    AMD RX7 - 370 / 2GB
    and other in Capture VDO

    11 votes

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  2. Renaming an artboard deletes the original name

    in previus version Illustrator if i need to rename artboard without deleting original name, i press in text field of artboard. In new version pressing on this field comes to delete original name

    11 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  3. SVG files scaling issue

    At the opening, AI does not take in consideration a transform define in a <use /> in a SVG file and all elements defined in this section have wriong scale (see displayingissue.png). This is not obsevable in any web browser and competitor tool. In attachement, inital SVG file and the file modified (*_AI.svg) to get correct displaying in AI.

    11 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  4. Actions ignore dash settings

    When action is created to change line to eg. Dash 20pt, Gap 20pt, Align dashes to corners and path ends and action is run on a file, Illustrator changes only Dash size and ignoring the Gap size and aligment of dashes.
    Another action crated to scale all in a file disproportionaly and action is run, it does not scale disproportionaly - ignores disproportion values.
    Actions cannot be trasted (used to be very good in pre CC version).

    11 votes

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    7 comments  ·  Actions  ·  Admin →
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  5. Surface Pro GPU Issues

    Hello. Been having problems with fonts showing up with 'scratched' edges on Illustrator CC. I've cleaned up caches including font cache and have installed previous Illustrator version 15.3 and still the same issue. Please see attachment to view problem.

    11 votes

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    This issue is fixed by Intel in their latest driver update (15.46.02.4729 – released on 11 JUL 2017 ) available at – https://downloadcenter.intel.com/download/26941/Graphics-Intel-Graphics-Driver-for-Windows-15-46-?product=88358

    This update cannot show up driver search, as it might take some time for Microsoft to get it integrated in their Surface Pro driver updates. Microsoft prevents installing driver directly from Intel if you try the installer directly, however latest driver from Intel can be installed with steps listed in section “Update video adapter device drivers” > “Intel (Surface Pro devices)” in below link

    https://helpx.adobe.com/illustrator/kb/illustrator-gpu-performance-driver-update.html

  6. Persistent Toolbar Rich Tooltips

    Tooltips are particularly buggy when using more than one monitor, they tend to persist and keep animating whilst users are attempting to focus on what they are doing within the interface.

    10 votes

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  7. The default text color in Swatches Info is rich RGB black when used in a CMYK document

    Create a CMYK document with Print profile.
    Create a Swatches Info object.
    Notice the black text in it is way too sharp on edges.
    Select text and check its color. It’s RGB 0 0 0, displayed in CMYK something like 91,17 78,69 61,95 97,45 (depending on the profile used, of course).
    It makes zero sense to use RGB Black in a CMYK document... in a live object especially.

    Yes, black color is not defined with Normal Paragraph Style, but is properly defined when a text is created with Type Tool. Why doesn’t this function know about it?

    10 votes

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  8. Context Task Bar flickers when panning with a scroll, using mouse or touchpad

    CTB hides itself when we pan.
    It looks more or less tolerable when we hold Spacebar to pan, or hold a mouse wheel ('why should someone has access to the panel while scrolling'), but it looks HORRIBLE when scrolling with a wheel or using a touchpad.

    The panel flickers each tick, making it painful to look at.

    Some say it happens for them only with Show Grid enabled, but for me it just happens all the time. Either way, CTB should be smart enough to skip the state update for this type of panning.

    10 votes

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  9. GPUプレビューモードで高解像度2階調の埋め込み画像の表示がおかしくなる。

    macOS13.6.6〜13.6.7
    Illustrator ver.28.5

    再現手順
    1.1200ppi程度のモノクロ2階長画像を用意する。
    2.IllustratorにてGPUプレビューの状態で1.の画像を配置
    3.配置した画像を埋め込むと表示が反転する。

    期待する結果
    埋込前と埋込後で表示がかわらない。

    実際の結果
    埋め込んだビットマップの表示が反転される。

    現状の回避方法
    埋込んだビットマップ画像が存在するドキュメントではCPUプレビューかオーバープリントプレビューで表示を行う。

    これはGPU表示における不具合です。PDF保存などを行うと正常に保存されますが、GPUプレビューが使えない状態というのは作業性が悪くストレスがたまります。

    10 votes

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  10. [ExtendScript] Document.artboards wrongly returns artboards of active document

    1. MacOS 14.2.1
    2. Adobe Illustrator 28.0
    3. To reproduce:

    (a) open two documents with differently named artboards

    (b) run this script

    for (var i = 0; i < app.documents.length; i++) {
        for (var j = 0; j < app.documents[i].artboards.length; j++) {
            $.write(app.documents[i].name + ' artboard ' + j + ': ');
            $.writeln(app.documents[i].artboards[j].name);
        }
    }
    

    Expected result:

    demo1.ai artboard 0: ALPHA
    demo1.ai artboard 1: BRAVO
    demo2.ai artboard 0: CHARLIE
    demo2.ai artboard 1: DELTA

    Actual result:

    demo1.ai artboard 0: ALPHA
    demo1.ai artboard 1: BRAVO
    demo2.ai artboard 0: ALPHA
    demo2.ai artboard 1: BRAVO

    Note that Document "demo1.ai" is active. If I make demo2.ai active, I…

    10 votes

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  11. Error with app.executeMenuCommand('Adobe Stroke Palette')

    en_US

    In the Japanese version of Adobe Illustrator, when I execute a script that selects the Window > Stroke menu, an error occurs. It executes correctly in the English (North America) version.

    ![mrap.png](mrap.png)

    Script to Execute

    try {
      app.executeMenuCommand('Adobe Stroke Palette') ;
    } catch(e) {
      alert(e) ;
    }
    

    Actual Result

    The following error occurs.

    エラー: an Illustrator error occurred: 1346458189 ('MRAP')

    Expected Result

    Stroke panel is displayed.

    Steps to Reproduce

    1. Uninstall any non-Japanese version of Adobe Illustrator that is installed
    2. Launch Creative Cloud.app and set "Default install language" to Japanese in the Preferences
    3. Install and launch Adobe Illustrator
    4. Execute the…
    10 votes

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  12. The ignoreWhite property of tracingOptions does not work

    Illustrator v 28.0 - Image Trace option check box for Ignore White has been replaced with Ignore Color and an eyedropper option. While I think this is a good addition for manual use, it appears to have somewhat broken the ability to use image trace properly in javascript as the change has made the original "tracingOptions.ignoreWhite = true" no longer work. I suspect there is now an additional option/variable responsible for the color to be ignored's selection but it doesnt appear to be refferenced in any of the current documentation. I've tried adding the method for Abutting (also undocumented) as…

    10 votes

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  13. Enter while typing does not get recorded in history as an Undo step

    When I type a text in Illustrator and hit Enter to make a paragraph break, it does not get recorded into the history as an operation I can undo. This means all typed paragraphs get clumped in history together and get undone as a whole.

    This is not how many other apps do, including InDesign and Word.

    Some apps also consider line breaks as an interruption of flow, which would have been handy too.

    It is quite similar to this report:
    Illustrator does not treat the auto bullets as a separate Undo step
    https://illustrator.uservoice.com/forums/333657/suggestions/46954429

    and is related to this one:…

    10 votes

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  14. Pressing Backspace in text gets recorded in History as a chain of separate Clear steps

    When we type a text, Ai treats it as one operation, all the time.

    Even when we press Enter, the flow is considered to be uninterrupted — and there a bug report about this:
    http://illustrator.uservoice.com/forums/601447/suggestions/47038321
    Even if an automatic conversion of bullets happen, Ai still thinks it’s not worth undoing — and there is a bug report about this as well: https://illustrator.uservoice.com/forums/333657/suggestions/46954429

    But for some reason when I hold Backspace to delete a bunch of text, Ai records each deleted symbol as a separate step, despite the fact it’s treated by users as a one operation, eating up the history…

    10 votes

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  15. Select Next Object commands in the right-click (context) menu are broken when in Isolation Mode

    Illustrator provides two ways to access Next Object commands:
    1. From Select menu
    2. From the context menu, Select submenu

    However, they work differently.

    If you use #1 commands, they behave as expected — Ai properly selects the objects at the current scope level (if we are isolated), by stack order in Layers.

    But if you use #2 commands when isolated...
    These commands, despite having the same names as the command from the top bar menu entries, rely on the object being clicked. But even knowing that (and it’s not an obvious thing to figure out), the result is weird.…

    10 votes

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    0 comments  ·  Isolation  ·  Admin →
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  16. Hyphenation ignores pre-hyphenated words

    Many languages have pre-hyphenated words (like 'pre-hyphenated').

    When I setup Hyphenation with Before and After values, I expect Illustrator to apply these to each part of a hyphenated word, not to the whole complex word itself, like Ai does in the picture (where the arrow is pointing). Instead, it should prefer the existing hyphen to break a line at, not just one symbol away from it. This forces users to use 'no break' often (which is hard to call) and generally spend more time on editing.

    Here is a text example.
    Not
    pre-h
    yphenated
    but
    pre-
    hyphenated

    ...and obviously it…

    10 votes

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  17. Abnormal selection after executing an action in a script.

    According to the person in the know, this has been occurring since version 25.4; it was normal in 25.2.x.
    When an action to duplicate an object is created and executed by specifying the action in the script function doScript(), the execution completes with the duplicated object and the original object selected at the same time.

    Although it is logical to perform all processing in scripts, there are situations where it is unavoidable in the process.
    In addition, this is clearly an abnormal situation.
    We would like to see an improvement.

    Translated with www.DeepL.com/Translator (free version)

    〈にほんご / Japanese〉
    スクリプトでアクションを実行後、選択範囲が異常

    識者によれば、バージョン25.4以降で発生している。25.2.xでは正常だったとのこと。…

    10 votes

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    0 comments  ·  Actions  ·  Admin →
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  18. Illustrator does not omit spaces in values in inputs, unlike in InDesign

    Just like it is demonstrated in this post: https://www.instagram.com/p/Cnv5bcuIOrt/
    Unlike in InDesign, where we can accidentally make this:
    '21 |mm' → '21 0|mm' and get '210 mm' as a result, in Illustrator it goes liek this instead:
    '21 |mm' → '21 0|mm' → '21 mm'
    It just doesn’t understand what an aiming mistake is. Makes little sense, since it can’t be anything but that, so no punishment, please.

    10 votes

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  19. When a plugin is removed, the toolbar which had its tool gets completely empty

    If for some reason I get a plugin removed form the Plugins folder, Ai wipes the entire tool panel which had the tool associated with the removed plugin.

    Even worse — when a plugin is returned back to the folder, Ai won’t restore the panel! It stays completely broken and empty. Each next launch Ai seemingly restores it, but the next launch it’s empty again. Resaving the panel does not help.

    So you have to rely on backups — manual backups, because, again, Ai fails at properly backing up these automatically.

    10 votes

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  20. Clipping mask for a layer doesn’t move when dragged in real-time render mode

    If you move art with its layer-level clipping mask, Ai will draw it as if you move the art without the clipping mask. See the GIF attached.

    10 votes

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