8058 results found

1. Illustrator 2023 performance issues in Windows 11

   This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

   I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

   additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti, be quiet 700w PSU, Windows 11 Pro 22H2 22621.963.

   and just today I found the cause of the problem. when reinstalling Illustrator & Photoshop both went pretty well. but when I installed some brush packs in photoshop, that's where the problem appeared. it makes Illustrator extremely slow, even making windows run slow in performance too.

   and thanks for the hard work for the developer team that handles this software problem.
   I hope this performance issue can be fixed quickly.

   This performance issue often occurs when I open Illustrator and Photoshop at the same time, making my PC perform extremely slow and lagging. it's enough to make me feel annoyed while working.

   I've tried reinstalling Illustrator and Photoshop, changing the graphics performance for the Illustrator & Photoshop app to "High Performance", updating the latest GPU driver, cleaning temporary files, updating windows to the latest stable 2H22 version. but the result is that the performance issue is still not fixed.

   additional information I use hardware: CPU AMD Ryzen 5 5600X, RAM 32GB DDR4, SSD NVMe M.2 500GB, Nvidia RTX 3060 Ti,… more

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   1 comment  ·  Performance  ·  Delete…  ·  Admin →
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2. Objects are rasterized when pasted from the buffer history

   When I paste a vector object from the history of the clipboard it is pasted as a raster object. This bug is contained in versions 27.1.1 and 27.2 (Beta)

   I use the program for Clipboard Manager "Unclutter".

   Because of this bug, it is impossible to use the program normally
   No such bug is observed in Illustrator 26

   Mac OS 13.0.1 (22A400)
   Adobe Illustrator 27
   Mac mini M1

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   24 comments  ·  Other...  ·  Delete…  ·  Admin →
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3. Dashed lines changing style when exporting to SVG

   The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.

   Operating System: Windows 10 Enterprise
   Adobe Illustrator version: 27.0
   Steps:
   1) Open Adobe Illustrator
   2) Create a new file
   3) Draw a line
   4) Open the properties window by going to Window > Properties
   5) Click on the Stroke option
   6) Check "Dashed Line" on
   7) Set the first "dash" to 10
   8) Make sure the rest of the "gap" and "dash" options are blank
   9) Go to File > Export > Export As
   10) Make sure the "Save as type" option is SVG
   11) Click Export button
   12) Set Stylng to Inline Style
   13) Set Font to SVG
   14) Set Images to Embed
   15) Set Object IDs to Unique
   16) Set Decimal to 5
   17) Keep Minify off and Responsive on
   18) Click OK

   If you open the SVG in the text editor, you'll notice "stroke-dasharray: 0 10;" in the styling of the line. It should say "stroke-dasharray: 10;" Unfortunately, it won't let me upload any sample files.

   Thanks,
   Vince

   The latest update to AI has caused this issue. When exporting an svg with dashed lines, the svg's dashed lines either disappear or become dotted lines.

   Operating System: Windows 10 Enterprise
   Adobe Illustrator version: 27.0
   Steps:
   1) Open Adobe Illustrator
   2) Create a new file
   3) Draw a line
   4) Open the properties window by going to Window > Properties
   5) Click on the Stroke option
   6) Check "Dashed Line" on
   7) Set the first "dash" to 10
   8) Make sure the rest of the "gap" and "dash" options are blank
   9) Go to File > Export > Export As… more

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4. Cannot grab corner handles on bounding box

   Upgraded to latest version 26.5 this morning. Now, when I try and grab the corner handles on the bounding box, they flicker and disappear constantly, so cannot grab to rotate shapes or text boxes.

   macOS Monterey 12.5.1 Mac Mini (M1 2020)

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   5 comments  ·  Actions  ·  Delete…  ·  Admin →
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5. Dialog windows move / float to the left

   Bug Report: Floating windows drift offscreen (see attached video).
   Adobe Illustrator 26.4

   I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.

   System Info:
   I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.

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   18 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issues is fixed in macOS 13 Beta 5

6. Can't change 3D materials color since version 26.3.1

   Just reporting the bug discussed in https://community.adobe.com/t5/illustrator-discussions/i-can-t-change-3d-color-materials-in-illustrator-may-update-2022/m-p/12967705/page/2 .
   In short, color and other 3D material parameters are not longer configurable since version 26.3.1

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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7. Align to Center fails on imported .AI file, continuously moves right

   Mac OS Monterey 12.4
   Intel Core i5
   Adobe Illustrator (desktop) 26.3.1

   When I use the align panel or the toolbar to align the Great Seal of California, an imported .AI file, to the center of the artboard, it instead moves a number of pixels to the right. After multiple attempts, it moves to the edge of the artboard. This error does not affect other assets in the document. The error persists when switching from "align to artboard" to "align to selection".

   See attached file.

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   1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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8. "Align dash to corners and path ends" is broken in 2022.

   See title.

   Here's two screengrabs of 2021 and 2022 with the following done in them:

   1. Draw an 800x800 pt circle in the middle of the canvas.
   2. Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".

   2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.

   2022 will render evenly if I switch to "preserve exact dash and gap lengths".

   Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to see if this one got fixed. I don't see anything like this in the existing bugs so I'm gonna guess not.

   See title.

   Here's two screengrabs of 2021 and 2022 with the following done in them:

   1. Draw an 800x800 pt circle in the middle of the canvas.
   2. Set the stroke to 800px wide, black, dashed line on, 12pt in the first dash box, no other gaps/dashes, turn on "align dash to corners and path ends".

   2021 renders evenly, as expected, 2022 has the dashes at weird off-kilter angles.

   2022 will render evenly if I switch to "preserve exact dash and gap lengths".

   Observed on 26.0.2, both with my usual plugins and with them removed, maybe i'll try updating later today to… more

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   3 comments  ·  Strokes  ·  Delete…  ·  Admin →
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9. Bleed not exporting as PNG or JPG

   I've just updated to Illustrator 26.2.1 and now I cannot export PNG or JPG files with bleeds.
   • I'm using File > Export > Export as... function.
   • There is a 9 pt bleed set up in the Document settings
   • "Use Artboards" option is selected on the Export dialog window.

   I'm on macOS 12.3.1.

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. While shift-dragging objects green plus appears and picture clipping file is created.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this can be solved on the Adobe side because it is infuriating.

    This issue is intermittent, but when shift-dragging an object in order to maintain vertical or horizontal position during movement, a green plus will appear next to the cursor and upon release, the object will snap back to its original position and refuse to be moved until you use the Cmd+Shft+B shortcut, which seems to clear it temporarily. However, if after that green plus appears you drag your cursor off-window to the desktop, a macOS picture clipping file is created. I have been unable to locate any settings for adjusting the behavior of mac's legacy clipping feature, so I'm hoping this… more

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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11. GPU acceleration issue

    Adobe Illustrator have problem with GPU acceleration.

    Some of part of screen disapeared when move object.

    BUG tested on graphics card:

    GTX 1660
    RTX 3060 TI
    RTX 3080 TI
    Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.

    Problem occurs on 2 situations:

    When trim view is enabled,
    When project have many object.
    Watch the attached movie.

    I think this is global problem which which affects all users.
    Tested on different AI versions.
    I think this bug occurs many, many time earlier.

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the confirmation by the original poster in the latest comment, the problem is gone.

12. AIT file does not open as a new AI file when opening from One Drive.

    I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.

    It should open as a new AI file when opening from AIT file since it is a template.

    FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.

    Doen anyone getting the same problem?

    ---Additional Comment---

    After testing, I found out that this is happening when I open an AIT file from my One Drive folder.

    When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.

    For more details, I am using One Drive App (V.22.002.0103.0004) which I recently updated on Jan-26-2022.

    I updated to Adobe Illustrator V26.0.3 today. And now AIT file opens as AIT file.

    It should open as a new AI file when opening from AIT file since it is a template.

    FYI, I am using MacBook Pro M1 2020, and MacOS Motley V.12.1.

    Doen anyone getting the same problem?

    ---Additional Comment---

    After testing, I found out that this is happening when I open an AIT file from my One Drive folder.

    When I copied AIT file on my desktop, then it opened as a new AI file as it was used be.

    For more details, I am using… more

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    7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Line width tool issues

    When changing the line width with the "Width Tool", it creates little triangles in the line and distorts all the corners.

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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14. Blends inside radial repeat doesn't work

    It's grayed out. The possibilities with blends inside radial repeat are HUGE

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    0 comments  ·  Repeats  ·  Delete…  ·  Admin →
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15. Layer Arrow Disappears

    When collapsing sub-layers of a layer, the arrow to expand the sub-layers is no longer visible. Clicking the eye would restore the arrow, but this is a bug that should be fixed.

    Evidence:
    https://youtu.be/Oa8KxjzLFkM

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    3 comments  ·  Layers  ·  Delete…  ·  Admin →
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16. Drag and drop to place file sometimes embeds instead of linking

    When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.

    This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when I place them via File > Place or via drag-and-drop, so I don't know why it sometimes decides to embed.

    When I drag and drop a JPG/PNG/PDF/AI file from Finder into an Illustrator document, it normally drops in as a link. However, sometimes it unexpectedly embeds the artwork instead of linking it. If I try again repeatedly, it continues to embed, so to fix it I have to go to File > Place and ensure that "Link" is selected (which it already is). After that, if I drag-and-drop from Finder again, it links the artwork as expected.

    This issue is seemingly random and I can't figure out exactly how to reproduce it. I always link files (not embed them) when… more

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    7 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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17. [Bug] Copy and paste broken - Unable to paste text without losing formatting, unable to paste shape+text

    Hi there,

    The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.

    Operating system: macOSX v11.4
    MBP (13" M1, 2020)
    No clipboard enhancements/plugins/apps

    Version of AI (Desktop): 25.4.1 and 25.3.1

    Steps:
    Scenario #1:
    Copying and pasting a shape with text, within the same artboard
    Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.

    Scenario #2:
    Copying and pasting text, within the same artboard
    Result: Text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.
    Same results using both Keyboard shortcuts, or via the Edit menu

    Repeating Scenario #1 and #2 with:

    Paste in Front

    Paste in Back

    Paste in Place

    Returns the same results: No shape pasted, text becomes unformatted point type.

    Other observations:
    Same results using Keyboard shortcuts, or via the Edit menu
    Makes no difference if shape and text are grouped or ungrouped.

    Copying and pasting a shape alone does work (somewhat), but the positioning is somewhat unexpected.

    Paste in Front/Back/Place result in the shape being pasted elsewhere on the artboard.

    Very rarely, the pasting works (fluke) like in 1:05 of the screen recording

    I have tried the following:
    - Reset and deleted preferences
    - Uninstalled and reinstalled (25.4.1)
    - Uninstalled and reinstalled rolled back version (25.3.1)

    Edit - my screen recording may have been too large, let me get it up somewhere else.

    Link to screen recording: https://streamable.com/qb44os

    Pardon the length, I was just trying to exhaust the various possibilities.

    Hi there,

    The copy and paste function within AI seems to have broken. This started a few days ago. I don't think there was a software update. No new software/hardware changes on my end either.

    Operating system: macOSX v11.4
    MBP (13" M1, 2020)
    No clipboard enhancements/plugins/apps

    Version of AI (Desktop): 25.4.1 and 25.3.1

    Steps:
    Scenario #1:
    Copying and pasting a shape with text, within the same artboard
    Result: Shape does not get pasted, text is pasted without original formatting, at Myriad Pro 12pt, changed from Area Type into Point Type.

    Scenario #2:
    Copying and pasting text, within the same artboard… more

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    6 comments  ·  Other...  ·  Delete…  ·  Admin →
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18. Gradient does not show when it is being applied on live text

    Sometimes i feel handicapped while working with gradients.
    It feels like that Illustrator is holding my leg when working with gradients.

    Gradient does not show when it is being applied on live text (not outlined text), making it difficult to see the current gradient direction and placement when mouse is pressed. Gradient shows when mouse is released.

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    6 comments  ·  Gradients  ·  Delete…  ·  Admin →
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19. PARM error with embedded image

    iMac OS Catalina 10.15.7
    Adobe Illustrator 25.4.1

    I get an PARM error when selecting an embedded image and clicking the "Edición" menu (Edit in spanish).
    After clicking the OK button I can then access all the "Edit" menu options as usual.

    Please fix this annoying behaviour.

    Thanks,
    Guille

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    3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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20. Spot Colors in Linked or Embedded Images can be Renamed in Swatches Palette, breaking functionality

    Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image, but it does not after renaming. After saving and reopening the file, both the original spot(used in the image) and the renamed spot swatch will be visible in the Swatches Palette.

    I've observed this behavior in the following installs:
    MacOS 11.5.2, Illustrator versions 25.3.1 & 25.4.1
    Windows 10, Illustrator version 25.2.1

    It is important that the Swatches Palette correctly reports the spot colors used in images. The renaming of a spot swatch used in an image breaks at least one of the save scripts we use in production. It also causes an error upon saving on machines with Esko plug-ins installed.

    Double clicking a spot swatch in the Swatches Palette allows you to rename the swatch. In past versions, Illustrator would not allow you to rename the spot swatch if it was used in a linked or embedded image. Now the spot swatch can be renamed whether or not it is used in an image. There is no warning that the spot being renamed is in use. After renaming the spot swatch, the Swatches Palette does not show the spot actually used in the image. Changing the color values of the spot swatch before renaming changes the appearance of the image,… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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