Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8050 results found
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Changing colour by pasting code doesn't register as a change / can't save.
I've got a pallette file (yes I should make a swatch), but that's not the issue.
If I copy the code from one colour, then select an object in a different file and paste the code into the box… The program doesn't register a change has happened.
So when I "cmd+s" it doesn't register and my assets don't update in AE.1 vote -
Pathfinder Trim with Gradients does Divide instead
Version: Any
Steps taken: Make a file with a gradient fill on top of an object with a solid fill. Apply Pathfinder Trim.
Expected result: Object underneath gradient object is removed while gradient object stays as one solid object.
Actual result: Gradient object is cut and solid object remains underneath.
Video: https://youtu.be/6_kRG7MHCt4
Further comments: When using pathfinder in Illustrator to trim objects that contain a gradient the objects underneath do not get removed as they should and instead appear to be divided. This seems to be an issue with how Illustrator makes gradient as if overprint fill was applied to…
6 votes -
Cmd + Opt + Space to call Zoom tool is broken
The shortcut for the Zoom, "Space + Cmd + Opt" is broken... It's a selection's tool which appears, I don't change my shortcuts.
Illustrator 22.0.1 on MacBook Pro OS High Sierra 10.13.3
2 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Shortcuts stop working
Sometimes my shortcuts on the keyboard just stops working, so I can't press cmd+d to duplicate, or copy etc, while I'm able to press Spacebar to move around.
they just deactivate by themselves, while other's continue to work. To resolve this, I have to restart the program every time, even after short periods of working on the current project.The current project isn't even graphic intensive, but I get this issue. This has happened before a few times.
Adobe Version CC 2017, latest update
6 votes -
Right Click does not work
This is not an idea, it is a bug complaint! My right click does not work on Illustrator on anything. I just downloaded the latest version of Adobe Illustrator Version 2017 21.1.0 in hopes to correct the "right clicking" issue that was in my older version (version prior to 21.1.0). I've uninstalled and reinstalled the program and the same problem still persist. My right click does not work! This is slowing down my work and it's definitely not time efficient. Help me fix this now!
6 votesHi,
Sorry for the inconvenience caused. Can you please share you monitor details. Are using a 4 k machine? On which version of Illustrator are you working on now? Please share this details it may help us to reproduce the issue .
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Illustrator CC 2018 (Mac) "Beachball of Death" Crash Anytime I try to Save! HELP!
I've seen this issue in other spots but can't understand why it's not resolved. I've attached an error log in Word.
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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cant copy text from illustrator and paste to indesign
When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.
3 votesThe latest version of Illustrator and InDesign have better handling of the buffer contents now. A selection of text at character level from Illustrator now gets copied and pasted fine in Indesign.
Please check if it works for you now and comment back.
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Wacom Cintiq major problem
Wacom Cintiq and Illustrator 22.0.1 doesn't work. Cintiq cursor is stopping to respond after 2 seconds. In other apps it works without problem. Issue appeared after latest update.
Wacom drivers are up to date5 votes -
Decimal delimiter gets ignored in values
When i want to choose the thickness for a line for example 0.25 mm / 0,25 mm AI automatically turns it into 25 mm.
In Denmark we use " , " and in USA they use " . " for decimals. I'm pretty sure.
I have Windows 10 whit english UI but danish system settings and Danish keyboard. And all my Adobe products in English or US. I'm not sure.1 vote -
Troubleshooting with anchor points
While trying to add a new anchor point to an intersection it adds it in another place, some pixels to the left. Basically, it happens whenever I try to use the pen tool. At the same time looks like whenever I move an object it doesn't go exactly where I want it to. Basically, no overlapping or adding anchor point to an existing vector.
3 votesRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Bounding Box Persistence while traversing history: failure mode
Hello, this is a very light bug that has been pestering me.
I'm running Ai CC 21.1.0Bug Summary:
While traversing the Ai history using (Cmd+z and Shift+Cmd+z) the bounding box loses track of which elements are being manipulated between the different states. This may depend on number of elements, which will then point to performance limitations but I am running on a 2016 MacBook Pro, 16 GB Memory, 2.7 GHz i7 processor, Radeon Pro 455 and Intel HD Graphics 530 1536 MB for graphics.Steps to Reproduce:
1. Take a mixed sample of marks, shapes, type.
2. Make unique…12 votes -
EPS saving as AI or PDF bug
Hi When saving an EPS file to either AI or PDF downloaded from a stock site I have had issues with both the on screen preview and print from InDesign. When I save it as an EPS again it appears to regain the proper appearance both on screen and in print. Is there a transparency issue when converting an EPS to AI or PDF?
3 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Thanks
Anish Kumar
Illustrator QE -
Join tool still drops selection.
It was reported already and reported as fixed, but in 2018 CC the bug is back, Join tool drops selection every time after it was used not allowing consequent connections without reselecting the whole curve every time.
3 votes -
Windows Panels resize at applications restart
Not sure if this is a Windows issue or a new AI 2018 issue. The problem I am having with all 2018 Adobe products is that when I enter back into AI after restart my Window Panel properties are all collapsed even though my saved work-space is saved with all of them always expanded. This causes me to go through every window panel and expand it. Not a huge deal but super annyoing and a time waste. This is happening consistently. I am running Win10- pro with the latest AI CC update.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. It would also be helpful if you can share your workspace on sharewithai@adobe.com
Thanks
Anish Kumar
Illustrator Team -
Font Menu Broken
Yes, your font menu does not wok. This "Submit a bug" like it's a cute ******* game is annoying. Cannot work with your broken menu's
7 votes -
Proof Colors preview doesn't work on GPU (NVidia), only CPU
Illustrator CC 2017 version 21.1.0 (64 bit)
Dual Nvidia GTX 1060 cards, 6 GB VRAM (Not SLI)
Intel Core i7-6700K @ 4.00 GHzProof Colors preview doesn't work with GPU rendering, only on CPU.
Basically, when using GPU rendering, turning on Proof Colors and changing the proof setup to Simulate Paper Color, for example, does absolutely nothing. Document is in CMYK color mode, simulating SWOP 2, with simulate paper color activated.
When I change to CPU rendering, this works as expected. GPU rendering in InDesign and Photoshop also works as expected.
I've tried deleting Illustrator preferences, restarting, etc.
7 votes -
Character window font selection search/dropdown box — User should be able to use Ctrl+A to select all typed in the search box
Character window font selection search/dropdown box — User should be able to use Ctrl+A to select all typed in the search box
1 vote -
Direction in Art Brush Options doesn’t work
I can’t get direction in Art Brush Options.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Making a button - Changing stroke on text to shape adds extra point [BUG]
- Illustrator CC 2018
- I was trying to make a scalable button with the text tool:
Used text tool to write "Label", then in the appearance panel I added a stroke under Characters and then turned it into a rounded rectangle and adjusted the size to the desired shape. This did what I want, except it added an extra point it seems that causes an artifact in the shape. Is there any way you could fix this to close the shape properly/ also be able to adjust the stroke alignment for this.
- Expected a nice smooth pill shaped button
- The shape…
2 votes -
Library Drop Down Fails (Creative Cloud not specific to Illustrator)
Drop down fails using Illustrator (or PS) and Creative Cloud Libraries.
https://www.youtube.com/watch?v=vhPEVZpS0k4
Fix is to open Library window wider, or right-click.
5 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
- Don't see your idea?