8136 results found

1. Transform Each always uses visible preview bounds instead of expected geometric bounds, ignoring the state of Use Preview Bounds option

   Rotate via Transform Each incorrectly places reference point.
   1. Version: AI-CC 22.0.0
   2. Steps taken:
   Objects: Triangles with 1:1 height/width ratios. Stroked with stroke centered on vector and sharp corners.
   Operation: Rotation via Transform Each command with a centered reference point.

   1. Expected result:
      Since the vector was contained within a square bounding box (1:1 H:W), I expected the triangles to rotate without changing XY location.

   2. Actual result:
      Rotations happened off-center, slightly moving the triangle toward the point that did not align with one of the bounding-box corners.

   Additional Testing:
   I tested the behavior of both the Rotate tool and the Rotate command with a centered reference point and they performed as expected with the bounding box remaining at the same XY coordinates.

   I then tested the Transform Each command on a triangle without a stroke and found that it also performed as expected, rotating around the center point without shifting the XY coordinates of the bounding box.

   Finally, I increased my stroke size to be very large and tested the Transform Each rotation command again and found that the XY offset was directly related to the width of the stroke outside the vector path.

   Conclusion: When performing a rotation, the Transform each tool calculates the center point based on the visible bounds of an object instead of the geometric bounds. Given that with triangles, the stroke is approximately twice as wide at the corners vs the edges, this shifts the reference point to be off-center compared to the actual vector, causing an incorrectly rotated vector.

   Fix: Ensure that the Transform Each command correctly calculates the reference points based on the vector alone instead of the visible bounds of the object. (or better yet, add this as a checkbox option... there IS one more spot available to even out the second column of checkboxes, and I can see there being times when I would want to transform based on visible bounds)

   Rotate via Transform Each incorrectly places reference point.
   1. Version: AI-CC 22.0.0
   2. Steps taken:
   Objects: Triangles with 1:1 height/width ratios. Stroked with stroke centered on vector and sharp corners.
   Operation: Rotation via Transform Each command with a centered reference point.

   1. Expected result:
      Since the vector was contained within a square bounding box (1:1 H:W), I expected the triangles to rotate without changing XY location.

   2. Actual result:
      Rotations happened off-center, slightly moving the triangle toward the point that did not align with one of the bounding-box corners.

   Additional Testing:
   I tested the behavior of both the Rotate tool and the… more

   8 votes

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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2. Illustrator CC won't embed color profile correctly

   Windows 10 64-Bit
   Illustrator 22.0.1

   Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
   My colormanagment is synched via Bridge.

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

3. File size growing increasing bloating

   Illustrator 22.0.1 (64bit), Windows 10 64bit (latest version), 64GB RAM, 3.5Ghz 12 core CPU, 2x large SSDs

   As of last week, I have been encountering an issue with file sizes growing larger and larger each time I save. The file grows even when I only move or even delete objects. The larger the file becomes the more it adds with each save, and the slower it becomes. It’s as though it’s doing something like saving history states (although not in any useful way).

   This is a huge problem; the project file I’m currently working on, though modest in complexity (75k points, only a few effects going on) compared to other files I work on, has grown to over 130MB when I’d expect it to be around 20MB. Each time save the file, even to remove parts of the picture, it adds MBs to the file size. It’s currently taking 30 seconds to save. It has ceased to be usable.

   Things I’ve tested in an attempt to resolve the issue:
   • Uninstalling plugins
   • Reinstalling illustrator
   • Testing files on 3 other PCs around the office (they all have the same issue)
   • Deleting all objects with effects of all sorts
   • Expanding artwork
   • Deleting symbols, graphic styles, swatches etc
   • Vector First Aid, removing points, unnecessary groups, masks etc. (before I tried uninstalling plugins obviously)
   • changing colour mode
   • 300dpi > 72dpi raster effects

   None of that helped.

   I also tried making a small file and adding text and paths, then saving and moving objects and re-saving; the file starts small but grows with each save. The larger the file size becomes, the more the file size grows, regardless of the artwork complexity.

   The ONLY thing reduces the file size back to normal is saving in CS6 format.

   Illustrator 22.0.1 (64bit), Windows 10 64bit (latest version), 64GB RAM, 3.5Ghz 12 core CPU, 2x large SSDs

   As of last week, I have been encountering an issue with file sizes growing larger and larger each time I save. The file grows even when I only move or even delete objects. The larger the file becomes the more it adds with each save, and the slower it becomes. It’s as though it’s doing something like saving history states (although not in any useful way).

   This is a huge problem; the project file I’m currently working on, though modest in complexity (75k… more

   8 votes

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

4. CC 2018 Multiply Blend Mode Incorrect

   CC 2018 & Mac Sierra

   If you apply multiply blend mode to a path, group that and apply multiply again at the group level, you now get 2x multiply. This is wrong whether you look at this from a process ink or spot color printing.

   Omg the uploaded example, I am expecting both left and right sides to be identical to each other, as in versions prior to CC2018.

   We often get files from designers who will try to make a color look good on screen, and printing off a color laser printer. You could for example draw 2 overlapping shapes with PMS 123 on multiply them to make a new color. This in my opinion has always been wrong. In reality on press no-one runs a double hit, except for on occasion a white double hit on flexo. Nowadays the substrate and inks are better than you very rarely even see a double hit on white.

   CC 2018 & Mac Sierra

   If you apply multiply blend mode to a path, group that and apply multiply again at the group level, you now get 2x multiply. This is wrong whether you look at this from a process ink or spot color printing.

   Omg the uploaded example, I am expecting both left and right sides to be identical to each other, as in versions prior to CC2018.

   We often get files from designers who will try to make a color look good on screen, and printing off a color laser printer. You could for example draw 2 overlapping… more

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   8 votes

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   7 comments  ·  Print  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We could reproduce this issue at our end, following are the findings

   1. This issue is reproducible in CPU, GPU Rendering and Print Preview(thumbnail).
   2. Reproducible in older versions as well including Illustrator CS6 (not a new break in CC 2018)
   3. Works fine in Overprint Preview
   4. Works fine in Print & PDF

   Please confirm above observation match with the problem reported in this issue

5. Align not working when ALL items in a group are selected

   Since updating to CC 2018, Align to Selection and Align to Artboard are not working when ALL items in a group are selected.

   Align appears to work if ALL BUT ONE item in the group are selected... but if the final item is selected, it stops working... nothing happens.

   This is not ideal as it means you then have to align the remaining item with the rest of the group manually... with transform or by eye.

   8 votes

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   3 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi,

   Sorry for the inconvenience caused.

   I am not able to reproduce the issue on my side and behavior is similar to Illustrator CC 2017 version. If you think behavior is changed in Illustrator CC 2018 kindly share a small video of Illustrator CC 2017 behavior and Illustrator CC 2018 behavior at sharewithai@adobe.com so I can further investigate it.

   Please do mention the link of this thread so we can identify you

6. Transform Tool

   Entering a number in X then hitting tab to Y and typing in the number is jogging to another number and not applying the number I typed. I have to wait a couple seconds then type in the number for Y. This worked fine two versions ago.

   8 votes

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   5 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi
   Thanks for reporting the issue, Illustrator team really appreciates this.

   Unfortunately, we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
   1.Kindly please provide us your preferences settings
   2. Steps to collect Preference Settings
   For Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 25 Settings
   Mac: ~/Library/Preferences/Adobe Illustrator 25 Settings
   3. Copy the Adobe Illustrator 25 Settings and share with us in a zip file on ShareWithAI@adobe.com .

   Please mention the title of this issue as the subject of the mail.

   Regards,
   Ankit Goyal
   Illustrator Team

7. Minor Bug (Smart Guides on/off)

   When opening/creating a new document,

   the View > Smart Guides will be checked on. But they are not actually on. You have to turn them on/off a couple times to actually get them working. At first I thought that they were altered or removed from the last update. Fortunately I figured it out!

   8 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

8. Libraries panel goes unresponsive or displays oversized icons

   Tee rendering of this panel is incorrect, it doesn't let me align it properly with other panels.
   Items in the panel are rendered large.

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   8 votes

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   10 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   I am closing the ticket due to lack of response.
   Please get in touch support using any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

9. Remove popups!

   Remove the popups and web links! This slows down the boot and static Illustrator screen!

   8 votes

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Anish Kumar responded

   Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

10. All Text Disappeared!

    I saved my file as .aic but the next time I opened it all the text layers disappeared! Everytime I open the file it automatically creates a recovered version also, but still no text. I also cannot download the version from cloud that shows the last version I made with all the text still visible.

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    7 votes

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    Need More Info  ·  8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. 特定の状態のパス上文字を操作するとIllustratorがクラッシュする。

    macOS 14.7.2／iMac27inch/i5/1TB/32GB
    Illustrator ver.29.7.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に楕円を描画する。
    2. パス上文字ツールで楕円をクリックして楕円を対象にパス上文字を作成
    3. 左右のブラケットを楕円の左右のアンカーポイントに合わせる。
    4. 中央のブラケットを操作するとブラケットが反対側に飛んだり戻ったりする。
    5. 4の挙動の後にクラッシュする。

    期待する結果
    ブラケット操作時に安定して操作できる。

    実際の結果
    ブラケットの操作が不安定で、高確率で最悪クラッシュする。

    回避方法
    楕円の一部をはさみツールで切断しておくことで不安定な動作を回避可能。

    EN
    Step to reproduce
    1. Open a new document and draw an ellipse on the artboard.
    2. Click on the ellipse with the Type on Path tool to create a Type on Path for the ellipse.
    3. Align the left and right brackets with the left and right anchor points of the ellipse.
    4. manipulating the center bracket causes the bracket to jump to the opposite side or back.
    5. crash after behavior of 4.

    Expected Results
    No crash during bracket operation.

    Actual Result
    Unstable bracket operation, high probability of worst-case crash.

    Workaround
    Unstable operation can be avoided by cutting a part of the ellipse with the scissors tool.

    please refer below community thread:
    https://community.adobe.com/t5/illustratorフォーラム-discussions/パス上文字ツールで中間ブラケットを操作するとクラッシュする/td-p/15470787?profile.language=ja

    macOS 14.7.2／iMac27inch/i5/1TB/32GB
    Illustrator ver.29.7.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に楕円を描画する。
    2. パス上文字ツールで楕円をクリックして楕円を対象にパス上文字を作成
    3. 左右のブラケットを楕円の左右のアンカーポイントに合わせる。
    4. 中央のブラケットを操作するとブラケットが反対側に飛んだり戻ったりする。
    5. 4の挙動の後にクラッシュする。

    期待する結果
    ブラケット操作時に安定して操作できる。

    実際の結果
    ブラケットの操作が不安定で、高確率で最悪クラッシュする。

    回避方法
    楕円の一部をはさみツールで切断しておくことで不安定な動作を回避可能。

    EN
    Step to reproduce
    1. Open a new document and draw an ellipse on the artboard.
    2. Click on the ellipse with the Type on Path tool to create a Type on Path for the ellipse.
    3. Align the left and right brackets with the left and right anchor points of the ellipse.
    4. manipulating the center bracket causes the bracket to jump to the opposite side or back.
    5. crash after behavior of 4.

    Expected Results
    No crash… more

    7 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. Keyboard shortcuts for text formatting (kerning, tracking, leading, font size) no longer work in Illustrator 29.7.1

    This feature just stopped working. Please fix.

    These also don't work:

    Increase or decrease leading: Option + Up or Down Arrow (horizontal text) or Right or Left Arrow (vertical text)

    Increase or decrease kerning and tracking: Option + Right or Left Arrow (horizontal text) or Up or Down Arrow (vertical text)

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    7 votes

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    9 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As noted in the core report, the fix available in Prerelease build now, starting with 29.8. Preferences should no longer change some specific values when the Search field has anything in it. The next general build should have this fix included.

13. CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker

    According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

    There are easy steps to reproduce this problem from scratch.
    1. Create a new RGB document, using Web Document Profile
    2. Go File > Document Color Mode > CMYK
    3. Create a rectangle
    4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter while being in the last K field.
    5. Open Color Picker again and check the values.

    Expected — CMYK 15-30-45-15.
    The one I get, using my Color Settings, is 21,15-32,8-47,81-7,71

    If I enter these same values in Color panel — they get accepted fine.
    Sometimes the Color Picker becomes sane and stops converting, but I haven’t figured out actions needed... perhaps something with the order of focusing fields?

    My guess is that somehow Ai treats the HEX field as the last selected one (even though it’s not), adn uses the value in it as the final choice...
    Please fix.

    According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

    There are easy steps to reproduce this problem from scratch.
    1. Create a new RGB document, using Web Document Profile
    2. Go File > Document Color Mode > CMYK
    3. Create a rectangle
    4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter… more

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    7 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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14. Duplicate Artboards will always fail if even one artboard exists near the right edge of the canvas

    en

    Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.

    It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.

    The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.

    Environment

    • macOS 12.7.5
    • Illustrator 2025 (29.6.1)

    Steps to reproduce

    1. Open the attached file "duplicate_artboards.pdf(ai)"
    2. Select Artboard 1 and execute "Duplicate Artboard"

    Actual result

    The error message "Cannot create Artboard outside the canvas. Please rearrange and try again." appears and stops.

    

    Expected result

    The artboard is duplicated with the Y coordinate shifted down and the X coordinate aligned with the left edge of the previous artboard row.

    Workaround

    Select the artboard with the Artboard tool, then copy and paste.

    Attachments

    • duplicate_artboards.pdf
    • duplicate_artboards.png

    ---

    ja

    「アートボードを複製」は、アートボードがカンバスの右端近くに1つでも存在すると必ず失敗します

    アートボードパネルにある「アートボードを複製」コマンドを使ってアートボードを複製する際、書類内に1つでもアートボードがカンバスの右端近くにあり、新しいアートボードがカンバスからはみ出す座標になると失敗します。

    Y方向に折り返して複製することができません。そのため、そういったアートボードが書類内にあるときは永遠に複製が成功することはありません。

    アートボードのコピー＆ペーストや、「新規アートボード」では折り返して生成することができるので、「アートボードを複製」もそうなるのが、予期する結果です。

    環境

    • macOS 12.7.5
    • Illustrator 2025(29.6.1)

    再現手順

    1. 添付したduplicate_artboards.pdf(ai)を開く
    2. Artboard 1を選択し「アートボードを複製」を実行する

    実際の結果

    「カンバスの外側にアートボードを作成できません。再配置を行って、もう一度実行してください。」とエラーが出て止まります。

    

    予期する結果

    Y座標を下にずらし、X座標は前のアートボード行の左端に合わせてアートボードが複製されます。

    回避策

    アートボードツールでアートボードを選択した後コピーし、ペーストします。

    添付ファイル

    • duplicate_artboards.pdf
    • duplicate_artboards.png

    en

    Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.

    It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.

    The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.

    Environment

    • macOS… more

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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15. Scaling down a placed image makes it unmovable

    After placing a PNG and scaling it down to fit my artwork, I was no longer able to move the PNG into place. I could only select it in the Layers panel or by clicking and dragging over it. There does seem to be a threshold before this happens — if I only scale it down a small amount, it seems to behave as normal, but if I go beyond 50%, it becomes unstable. Of course, the workaround is to scale the PNG closer to the size needed, but this behavior seems to be new. I am pretty sure I have been able to scale images freely in the past.

    After placing a PNG and scaling it down to fit my artwork, I was no longer able to move the PNG into place. I could only select it in the Layers panel or by clicking and dragging over it. There does seem to be a threshold before this happens — if I only scale it down a small amount, it seems to behave as normal, but if I go beyond 50%, it becomes unstable. Of course, the workaround is to scale the PNG closer to the size needed, but this behavior seems to be new. I am pretty sure I… more

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    13 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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16. Radial gradient gets changed when a shape is resized

    When I resize an object with a particular gradient, it gets adjusted on its own, which I didn't face before the update. Please fix the issue ASAP

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    7 votes

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    6 comments  ·  Gradients  ·  Delete…  ·  Admin →
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17. Suffix still gets added when an image is exported even though the option to add it is disabled

    While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.

    Newest updated installed 29.6.1 on Windows 10 Pro.

    Anyone else has the same issue?

    7 votes

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team investigates this

18. CEPHtmlEngine keeps macOS awake

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd - Prevent sleep while display is on"
    
    pid 54064(CEPHtmlEngine): [0x000166200005a544] 170:43:06 NoDisplaySleepAssertion named: "Video Wake Lock"
    
    pid 962(WindowServer): [0x00071c6200099e21] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:10005e0bf service:AppleHIDKeyboardEventDriverV2 product:Apple Internal Keyboard / Trackpad eventType:3"
    
    Timeout will fire in 120 secs Action=TimeoutActionRelease
    No kernel assertions.

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -… more

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    7 votes

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    6 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is being tracked and is awaiting the fix by CEP team

19. Bring to front/back not working with new update

    Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.

    Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.

    7 votes

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    6 comments  ·  Other...  ·  Delete…  ·  Admin →
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20. Export As does not respect Large Canvas scale (Illustrator 29.2.1)

    If you are in a "large canvas" document, when using the "Export As" menu to export PNG(s), the resulting files are 1/10th the dimensions they should be. For example, if I have 100" x 100" artboards and export them at 72dpi, the resulting images should be 7200x7200 pixels, but they are only 720x720 (but still at 72dpi). This happens with "Use Artboards" checked or unchecked, and only seems to affect PNG export and not other file types.

    I'm not sure what version this first appeared in, but I know that previous versions of Illustrator behaved correctly.

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    7 votes

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    Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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