8140 results found

1. Version 2025 crashes more than usual and freezes when a pen used with tablet

   With the last update 2025 there have been crashes, more than usual, and when I use the pen and the graphic tablet, Illustrator freeze.

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi ,

   Thank you for reaching out to us regarding the issue you're facing. Unfortunately, we are unable to reproduce it on our end. To help us investigate further, could you please provide the following details:

   • Wacom tablet configuration (model and driver version)
   • When you first noticed the issue
   • Is the issue consistently reproducible? (i.e., does it happen every time?)
   • Machine's OS and GPU specifications

   If possible, it would also be helpful if you could share a short recording of the issue, or let us know if you're available for a debug session. This will enable us to resolve the problem more promptly.

   We appreciate your cooperation and look forward to assisting you.

   
   

   Regards,

   Aishwarya G Gadodia

   Illustrator Team

2. [ExtendScript] Cannot change `underline` value of some text ranges.

   We cannot successfully set characterAttribute.underline to false in some textRanges.

   (MacOS 15.0 Adobe Illustrator 28.7.1)

   Steps to reproduce:
   1. New document
   2. Make a text frame with contents "ab"
   3. Set the "b" to a different fontStyle, eg. "italic"
   4. Run the below script, and check the console output.

   Expected Result: all tests PASSED, meaning that the underline can be set to true and then to false successfully.

   Actual result, test B on the "b" fails.

   Script:
   ```
   (function () {

   var doc = app.activeDocument,
       tf = doc.textFrames[0];
   
   var results = ['Results:'];
   
   tf.textRanges[0].characterAttributes.underline = true
   results.push('textRanges[0] test A: ' + (true === tf.textRanges[0].characterAttributes.underline ? 'PASSED' : 'FAILED'));
   
   tf.textRanges[0].characterAttributes.underline = false;
   results.push('textRanges[0] test B: ' + (false === tf.textRanges[0].characterAttributes.underline ? 'PASSED' : 'FAILED'));
   
   tf.textRanges[1].characterAttributes.underline = true;
   results.push('textRanges[1] test A: ' + (true === tf.textRanges[1].characterAttributes.underline ? 'PASSED' : 'FAILED'));
   
   tf.textRanges[1].characterAttributes.underline = false;
   results.push('textRanges[1] test B: ' + (false === tf.textRanges[1].characterAttributes.underline ? 'PASSED' : 'FAILED'));
   
   alert(results.join('\n'));
   

   })();
   ```

   See this community forum post.

   Update: User sttk3 discovered that the bug is actually that Illustrator ignores an attempt to set a characterAtrribute property if the value is the same as the applied character style's value for the same attribute.

   We cannot successfully set characterAttribute.underline to false in some textRanges.

   (MacOS 15.0 Adobe Illustrator 28.7.1)

   Steps to reproduce:
   1. New document
   2. Make a text frame with contents "ab"
   3. Set the "b" to a different fontStyle, eg. "italic"
   4. Run the below script, and check the console output.

   Expected Result: all tests PASSED, meaning that the underline can be set to true and then to false successfully.

   Actual result, test B on the "b" fails.

   Script:
   ```
   (function () {

   var doc = app.activeDocument,
       tf = doc.textFrames[0];
   
   var results = ['Results:'];
   
   tf.textRanges[0].characterAttributes.underline = true
   results.push('textRanges[0] test A: ' +

   … more

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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3. Importing a PDF with only Spot RGB Colors inside treats the document as CMYK

   I am exporting PDFs from an RGB file using 'Export for screens’ with a PDF Preset that converts to sRGB.
   Any artboard that contains a ‘process’ RGB color (white, in my case) comes out as an RGB PDF file.
   Any artboard that only contains Spot RGB colored elements is seen as a CMYK file when opened in Illustrator or imported in InDesign (which is my goal).

   My example file will export nicely until I hide the background layer to make my PDF transparent. Then the one with the (previously) white background becomes CMYK.

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Сompound Paths with Pattern Fill

   I encountered an issue where, after using the "Expand" command on Сompound Paths with using Pattern Fill, the pattern is duplicated several times.

   Can this be fixed?

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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5. Action with Image Trace does not record preset selection

   When creating an action with the Image Trace function, I am only able to utilize the default image trace settings when batching.

   While creating the action, loading custom parameters for the image trace function does not appear to be recorded in the action. When attempting to batch multiple files, the image trace uses the default black and white setting.

   My work around is the edit the trace parameters found in /collection7 in the vector_parameters.json found in the user folder. This is hardly an ideal workflow.

   Please have the action of loading the preset recorded in the action, so this workflow is usable.

   Thanks

   When creating an action with the Image Trace function, I am only able to utilize the default image trace settings when batching.

   While creating the action, loading custom parameters for the image trace function does not appear to be recorded in the action. When attempting to batch multiple files, the image trace uses the default black and white setting.

   My work around is the edit the trace parameters found in /collection7 in the vector_parameters.json found in the user folder. This is hardly an ideal workflow.

   Please have the action of loading the preset recorded in the action, so this workflow… more

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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6. Renamed asset does not change link name in the cloud link

   I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?

   Screenshot 1 from Ai:
   showing default name in Library window as "Artwork 1.ai"

   Screenshot 2 from Ai:
   showing renamed file

   Screenshot 3 from InDesign: showing the actual link is still listed as "Artwork 1.ai", but file in Library window says "rename-test"

   OS
   Windows 10 Pro, Version: 21H2

   Adobe:
   Illustrator 28.5 x64
   InDesign 19.4 x64

   I dragged objects into the Library window to create a graphic asset in Illustrator and it's given a default name of "Artwork 1". I then renamed the file to "rename-test" and then dragged it into both an InDesign file and a blank illustrator file, and I noticed that the listed name says "rename-test" in the Libraries window in both apps, but the actual link name is still listed as "Artwork 1.ai". Why doesn't it show up as "rename-test.ai" in the Link window?

   Screenshot 1 from Ai:
   showing default name in Library window as "Artwork 1.ai"

   Screenshot 2 from Ai:
   showing… more

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   0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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7. Add an option for the Layers panel to show tight bound thumbnails for clipping groups

   Illustrator 28.4.1 on Mac Ventura 13.5.2

   Wasn't there a time when the thumbnail of a layer containing a clipped image was cropped around the clipping mask and not around the whole image? (i.e. not showing the white all around)

   Or is there a setting that I missed?

   Thanks for your help!

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   1 comment  ·  Layers  ·  Delete…  ·  Admin →
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8. Opacity for list objects (bulleted or numbered) lost after closing a file

   When you reduce the opacity of a text object that contains a list - either just a list or a list plus "normal" text, that opacity gets deleted once you have saved the file. It's not even saved into the PDF part of the file.
   If you apply the opacity at the Character level or if you create an additional fill for the text object and then apply reduced opacity, it works.

   Version 28.3
   MacOS Monterey 12.7.1

   Please see also: https://community.adobe.com/t5/illustrator-discussions/bulleted-and-numbered-text-opacity-bug/m-p/14512837#M402363

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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9. Animated Zoom not working properly - Blurry graphics when zooming or panning

   I use animated zoom a lot, usually through the shortcut CMD+Space+Drag Mouse Left/Right.

   I've been getting this bug of Blurry graphics for a couple of days, and it's really annoying. My current workaround is using Tab after image turns blurry, so the graphics "refresh" to its sharp state.

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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10. Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width

    Operating system:
    macOS Sonoma 14.1.1 (23B81)

    The version of Adobe Illustrator (desktop):
    Adobe Illustrator 2024 (28.2)

    The steps you were taking when you experienced the issues:
    I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

    After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then will Illustrator actually apply variable shaping changes.

    This is a problem for at least three reasons:
    1. Variable fonts are a useful way to prototype logos or wordmarks, and in such fonts, designers may not think to adjust the "space" glyph for width changes, because the character isn’t relevant to a logo design.
    2. Designers often prototype fonts with a few glyphs, and want to test results early in Illustrator. If they haven’t adjusted the "space" glyph yet, the font will appear to be broken, when it is in fact an Illustrator bug.
    3. It should be possible to make a variable font with a Width axis which affects some glyphs, but not necessarily the "space" glyph. It would be unusual, but it there is no reason it shouldn’t be a possibility.

    I’m happy to share test font files, but this forum doesn’t allow me to upload .ttf or .zip files.

    Your expected result and the actual result:
    • I expect variable axes to have an effect in variable fonts in Illustrator, especially when those fonts work elsewhere.
    • Illustrator doesn’t apply variable axis changes if the "space" glyph doesn’t change along the Width axis, if the Width axis is included.

    Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

    Operating system:
    macOS Sonoma 14.1.1 (23B81)

    The version of Adobe Illustrator (desktop):
    Adobe Illustrator 2024 (28.2)

    The steps you were taking when you experienced the issues:
    I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

    After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then… more

    • 

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Bug generating previews when saving multiple artboards

    When saving AI and EPS files using artboards, file previews (thumbnails) are not generated. All files display the preview of the original file. To rectify this, it is necessary to open and overwrite the files.

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Blend in CMYK color mode and GPU preview = MOIRE

    In CMYK mode the blend option looks really terrible with GPU preview. With these settings the Blend hets a jaggy moire effect.

    Tested in different color modes with CPU and GPU preview. Only CMYK on GPU produces this nasty screen effect, see screenshots. I work mostyl in CMYK mode so I hope this can be fixed rapidly.

    macOS 14.1.1 / Adobe Illustator 2024 v28.0

    I'm sure this bug affects Illustrator v27.x too.

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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13. First colour value should be highlighted by default

    When SHIFT-clicking the colour swatch to bring up the Alternate Colour UI, the first selectable value should be automatically highlighted so that I can type a value in without having to first focus on the entry field with either a mouse click of by hit the TAB key.

    A near identical request as this one I recall from a while back:

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/36064045-rotate-dialog-box-should-have-value-highlighted-by

    The UI should operate this way by default for any pop-up type dialog/panel.

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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14. Preview checkbox in swatch options does not enable the first time it is checked

    The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:

    1. Create an object and apply a swatch to it.
    2. With the object selected, double-click the swatch to open the swatch options.
    3. If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
    4. Tick the 'Preview' checkbox
    5. Adjust the swatch using the colour sliders

    Result: the object does not change on canvas to reflect the swatch definition while the window is open
    Expected result: the object changes on canvas to reflect the swatch definition

    Unticking 'Preview' and then ticking it again restores the expected behaviour.

    The 'Preview' checkbox in the swatch options does not work the first time it is enabled. Steps to replicate:

    1. Create an object and apply a swatch to it.
    2. With the object selected, double-click the swatch to open the swatch options.
    3. If the 'Preview' checkbox is ticked, untick it, close the options window and then open it again.
    4. Tick the 'Preview' checkbox
    5. Adjust the swatch using the colour sliders

    Result: the object does not change on canvas to reflect the swatch definition while the window is open
    Expected result: the object changes on canvas to reflect the swatch definition

    Unticking 'Preview'… more

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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15. When a group of symbols is used as a key object, only one symbol gets the bold outline

    When you click an object to mark it as a key object for aligning, Ai draws a fat bold edge around it. Works fine, but not for a group of symbols. Need to be fixed.

    Similar to the problem with meshes, which don’t get any key outline at all:
    http://illustrator.uservoice.com/forums/601447/suggestions/45706096

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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16. Bug: Adobe Acrobat PDF fields are no longer retained in Illustrator file

    Adobe Acrobat PDF fields in a Illustrator PDF file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    1. OS: macOS Ventura 13.4

    2. Affected AI versions: 27.6.1 and 27.7

    3. Steps to reproduce problem: Open an existing illustrator PDF file that has Acrobat PDF text fields embedded, make any change and then save the file. After re-opening the file, the Acrobat PDF text fields are no longer present.

    4. Expected results: Acrobat PDF text fields in a Illustrator file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    5. See video attached for reference

    Adobe Acrobat PDF fields in a Illustrator PDF file should be retained upon save. Up to version 27.5, Illustrator did respect and retain PDF text fields, I started noticing the issue in Illustrator 27.6.1 and 27.7

    1. OS: macOS Ventura 13.4

    2. Affected AI versions: 27.6.1 and 27.7

    3. Steps to reproduce problem: Open an existing illustrator PDF file that has Acrobat PDF text fields embedded, make any change and then save the file. After re-opening the file, the Acrobat PDF text fields are no longer present.

    4. Expected results: Acrobat PDF text fields in a Illustrator file should be retained upon save. Up… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Toggling Layer Visibility now Lags Greatly with each New Layer Added after introduction of Search to Layers

    In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.

    Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:

    I'm using a - Windows 10 Desktop
    Illustrator v 27.6.1
    ASUS Laptop with 40 GB of RAM
    1TB SSD drives and plenty of scratch disk and page file space.

    Reproduction Steps:

    1. create a new Illustrator document 1920x1080
    2. create 100 new blank layers
    3. on layer 100 just create a very simple shape like a rectangle
    4. copy all 100 layers (so now there are 200 layers)
    5. drag the new rectangle (on layer 200) over and give it a different color
    6. now copy all 200 layers (so now there are 400 layers)
    7. drag the two new rectangles (on layer 300 and layer 400) over and give them a different color
    8. now copy all 400 layers (so now there are 800 layers)
    9. drag the 4 new rectangles (on layers 500, 600, 700 and 800) over and give them a different color
    10. now copy all 800 layers (so now there are 1600 layers)
    11. drag the 8 new rectangles (on layers 900, 1000, 1100, 1200, 1300, 1400, 1500, 1600) over and give them a different color
    12. at this point you only have 16 shapes (rectangles) each with a different color, but there should be 1600 unique layers in the document (the other layers are just empty and blank for simplicity of this example to to show that it is not the complexity of the art causing the issue)
    13. select one of the layers with the visible rectangle in it and toggle the visibility of that simple shape and note how it take many seconds for the visibility of that simple layer to change
    14. in MAY 2022 Illustrator build a document far more complex than this simple example had no problem toggling a layer like this in less than a second with over 2600 layers, but now in JUNE 2023 there is a noticeable LAG that starts happening to toggling layer visibility as early as only 400 layers in an Illustrator file

    I've attached an example file below so you can see how the final test file should look like in case of issues following the above instructions in order to see and test the bug introduced in the newer version of Illustrator.

    In May 2022 (before Search Layers was added for example) you could have a file with 2600 layers and toggle the visibility on and off in less than a second. Now in June 2023 the same type of file takes 30 seconds to toggle the visibility of a single layer.

    Here's how to reproduce the BUG that has been introduced into ILLUSTRATOR now:

    I'm using a - Windows 10 Desktop
    Illustrator v 27.6.1
    ASUS Laptop with 40 GB of RAM
    1TB SSD drives and plenty of scratch disk and page file space.

    Reproduction Steps:

    1. create a new Illustrator document 1920x1080
    2. … more
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    2 comments  ·  Layers  ·  Delete…  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Fixed in Beta 27.9 5. Please check if it works for you.

    At the test setup it now takes roughly 1 second to hide and show layers.

18. Pressing Numpad Enter no longer commits editing a note for an object in 27.6.1

    In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

    Steps:
    1. Open Attributes panel
    2. In the panel’s flyout menu choose Show Note
    3. Create any object, keep it selected
    4. Put the cursor in the Note field in Attributes panel and type anything
    5. Press Numpad Enter

    Expected: editing should end
    Current behavior: nothing changes, the editing does not stop, the cursor is still in the field

    In previous version hitting Numpad Enter in the Note filed in the Attributes panel would have commit the changes into the field (while the main Enter created a new line). In 27.6.1 it’s not longer working, hitting Numpad Enter does not do anything — even create a new line. It should work and commit changes :(

    Steps:
    1. Open Attributes panel
    2. In the panel’s flyout menu choose Show Note
    3. Create any object, keep it selected
    4. Put the cursor in the Note field in Attributes panel and type anything
    5. Press Numpad Enter

    Expected: editing should end
    Current… more

    4 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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19. Share for review don't show the correct link for the file

    1. I shared for review a number of files, each time creating a new link for each file
    2. Now when I open the files and click share it doesn't show the correct link for that file and I can't update the link.

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    4 votes

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    2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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20. Changing the Transparency removes brush

    When I have several lines applied with a Pattern Brush and change the transparency of those lines to 50%, everything is fine. As soon as I return to 100% opacity, the Pattern Brush is completely removed and I have to reapply it.

    4 votes

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    3 comments  ·  Brushes  ·  Delete…  ·  Admin →
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