Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7754 results found
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警告無しに文字詰めが変化する
ver.27において、マイナーバージョンリリース又はマイクロバージョンリリースにおいてオプティカルカーニングの仕様が度々変更されています。これ自体は改善の意味合いの強い対応で仕様変更と考えます。
しかし、仕様変更以前のバージョンの文字組み仕様が異なるにもかかわらず、なんの警告も無しに文字組みが変化します。こういったケースではユーザーに注意を促す警告を表示するべきでしょう。再現手順
1. Illustrator ver.26.5にてエリア内文字を作成し文字間のカーニングを「オプティカル」に設定し、均等配置を指定する。
2.Illustrator2020形式で保存する。
3.Illustrator ver.27.9で開いてTツールを用いてエリア内文字にカーソルを入れるか、テキスト自体を移動する。
4.カーニングの状態が変化する。期待する結果
カーニングが変化する際は警告を表示する。実際の結果
なんの警告もなくカーニングが変化する。理想を言えば、既存のファイルに対して新しいカーニング値を自動的に適用せずに以前と全く同じ表示にするのが良いですが、仕様の変更自体は改善の意味合いが強く、仕方ない面もあるかと思います。しかし、編集しているユーザーが、この変化に気が付かない事によりデータトラブルを誘発する可能性もあります。
これは2022の最終バージョンが書き出す2020形式のファイルでも起こる挙動です。影響を受けるファイルは相当数存在するはずですから、せめて警告が表示されるようにしていただきたいと思います。21 votes -
Select all in an isolated group selects and allows to move locked and hidden objects
Imagine a group. Let's isolate it and hide one object, lock another, and leave the third one as it is. Ctrl+A to select all and then move the selection. Illustrator then moves all the objects, despite it does not behave like this on canvas.
If you check layers, you’ll see that Illustrator targets all children (double circle markers) but not a parent (the recent fix), and selects all objects including the parent (big square markers).
If you try to move the selection, all objects get moved.
This is not what happens if we try to select objects on canvas, locked…
21 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Zoom is broken when using the new Rotate View tool
When using the new Rotate View Tool (v25.4.1) to rotate the view to e.g. 90°, Alt-scroll zooming doesn't zoom to the mouse pointer and the scroll bars are hyper sensitive.
Please see this screen recording:
https://www.dropbox.com/s/2127o6786unbgf7/Screen%20Recording%202021-10-04%20at%2011.03.29%20PM.mov?dl=021 votes -
Importing CAD DXF files: Unknown Format and Cannot Be Opened
I am using Illustrator 2020 on a Windows 10 computer.
We import CAD files in DXF format to create AI files for our graphics department to use. We are successful when importing ACAD2000 DXF files, but have problems with more recent versions. Elements drop off when importing ACAD2004, 2007, 2010 DXF files. When trying to import ACAD2013 and 2018 CAD files I get the message "Unknown Format and Cannot Be Opened".21 votesI am happy to share that we have fixed this bug in our latest release – 26.x which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Creation and modified date become the same when saved on Illustrator files 2020 (Mac only)
The creation date on illustrator files changes when the file is modified — I need to see creation date for accurate search and timings
24.1.3 version
It has been reported previously but I cant find the post.21 votes -
When changing UI scale, dropdownlist is shown inverted and the bottom item is not shown.
macOS 10.14.6
Illustrator 2019, 2020Dropdown list is shown inverted when changing UI scale.
It seems to display correctly when I mouse over it, but the bottom item is not actually displayed.These defects can be resolved by making the UI scale the smallest.
This is a very troublesome problem as a script developer.
I expect an immediate fix.21 votesI am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Mouse scroll doesn't work in Window menu
Not only Window menu, but every menu, I guess, but Window is the main one where it really happens, when you have a lot of plugins installed.
AI then draws arrow at the top and the bottom of the menu panel, and the only option to scroll it is by pressing these arrows with mouse.
So
1. Please allow mouse wheel to scroll it.
2. Please allow us to choose between 'one panel, arrows' mode and 'unfolding panels' mode.21 votes -
Distribute spacing value field doesn't show units anymore
The field used to show units (like '50 mm') in version 23.
In 24 it says just '50' with no 'mm' after.
If you type in your own unit, it won't recalculate in current units, as every other field in AI can do.21 votesThe bug is no longer a problem in latest Illustrator releases. If you ever encounter this problem ever again, please comment back.
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Saving always creates a .tmp file, can't see preview of the file and cannot import AI file to After Effects
as title says, my Illustrator 2020 (24.0.1) always creates a .tmp file whenever i save. I cant see a preview of the file when viewed on Finder. Lastly, I can't import the files i created using AI 2020 to After Effects - it only shows a blank artboard.
Files are saved with Create PDF compatible File ticked.
I have also tried resetting the Adobe PDF joboption settings.
So right now I have 2 AI's installed just so i can continue working with my files.
macOS High Sierra
version 10.13.621 votesRatchakrit Klongpayabal posted the below solution to fix this issue.
How to stop .tmp$$$ when export .png File from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
1. Go to Avast Antivirus user interface.
2. Select the protection tab.
3. Select ransomware shied.
4. Protected folder by Avast Ransomware shield will appear.
5. Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER\...\Pictures etc.)
6. When you select, the message of the selected folder and "Stop Protection" button will appear.
7. Click stop protection.after this procedure, you can export .png file or else and preview it as you please. Please try...
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Clipping mask from a live text is misaligned / resized / distorted
When using a solid swatch filled variable font as a clipping mask (Hepta Slab in the attached example) the clipped paths are misaligned with the font (in display and in selection hovering).
21 votesHi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.
With Best Regards,
Aishwarya G Gadodia
Illustrator Team
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Adjusting gradient on ONE selection adjusts ALL other objects with the same gradient
When I select ONE object with an existing gradient and then try to adjust it, it will change ALL objects that have that same gradient. Extremely frustrating.
21 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Color picker works weird with gradient sliders
Sometimes Color Picker, summoned for SELECTED color gradient slider with double-click on Fill in toolbox, shows color Black instead of actual color, but when applied, turns color to white even.
21 votesI am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Saving a PDF compatible causes slow saving
I have a top end workstation so the spec isn't an issue. When saving an AI file, checking PDF compatible slows the save and subsequent saves significantly. Un-checking it results in normal performance. This was not an issue prior to the latest release.
21 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
This issue has been fixed.
Please update to the latest AI version 24.0.0. and let us know if you are facing any issues around this workflow.Thanks & Regards,
Illustrator Team -
Illustrator makes mouse curser go slow (not a lagging issue)
Lets start by saying that Illustrator isn't lagging, It's just the mouse curser that goes slow when on the canvas.
I use an extra monitor connected to my Macbook macOS Sierra pro 10.12.4 (16E195)
I have noticed this a few times when using illustrator. It does not happen to any other program, Photoshop, sketch, Chrome etc.
This might be worth investigating as it is slightly irritating
Illustrator version 22.0.0
Cheers
21 votesHi everyone,
The issue got resolved with the new Apple adapter.
Thank you for your feedback.
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Can't move paragraph indent markers back to 0 in tab panel
Illustrator CC 2018
Windows 10When I try to move the top or bottom indent markers back to zero, it snaps back to its original place.
If I type 0 in the X: box, it doesn't work.
If I set it to 1, cliclk in the X: box and press the down arrow on my keyboard, it doens't work.The only way to set it back is via the Paragraph panel.
21 votesThe issue seems to be fixed in the latest version of Illustrator.
Please try to test it and reply back if it works as expected for you.
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Move dialogue is broken when Y-axis is flipped
Problem Description:
Since AI team had Y-axis flipped, users who want to keep it the old way have to manually set flags in prefs file to undo these changes:
/isRulerIn4thQuad 0
/isRulerOriginTopLeft 0It works fine except it breaks setting negative distance in Move dialogue.
Steps to Reproduce:
1. Change said flags to 1
2. Relaunch AI
3. Create and select an object
4. Press Enter to invoke Move dialogue
5. Set vertical position to any positive number and apply
6. Invoke dialogue again
7. Set same vertical value, but negative (you can also select any other object before that)…21 votes -
eyedropper tool
I have never had to ungroup objects to get the eye dropper tool to apply selected attributes to an object. This no longer works without ungrouping objects.
I have never had to ungroup objects to change the color of an object selecting a color from swatches. This no longer works without ungrouping objects.
I have posted a thread with all the screenshots you could ever need and the this appears to be a glitch that needs fixing...really, really bad. The solution to the issue from my thread was to post the problem here.
21 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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The small Generative AI marketing window won't close.
When starting work this morning, a small marketing window popped up inviting me to try Generative AI. I click on the little X in the upper corner but it wouldn't close without restarting Illustrator. These marketing windows are interfering with production and are useless, please stop using them.
20 votes -
Bullet list cannot be disabled
No matter how the bullet list is set up in Preferences > Type, Illustrator will always make a list after typing the characters +, * ,# , - followed by a space. https://community.adobe.com/t5/illustrator-discussions/automatic-bulleted-amp-numbered-lists-while-typing-bug/m-p/13315015#M341830
20 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Enter key does not commit a change in a panel / dialog / field
Transparency panel in Appearance window does not react on Enter in Illustrator 27.0
After the latest update, this bug is spotted. In Appearance window -> Opacity panel (either stroke or fill) -> enter desired opacity -> hit Enter/CR -> no reaction (expected: apply value and close the Opacity panel). The TAB button however still works (the value applies). Other panels work as they should and react Enter correctly.
OS: Mac OS 13.
20 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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