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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7650 results found

  1. [ExtendScript] Document.artboards wrongly returns artboards of active document

    1. MacOS 14.2.1
    2. Adobe Illustrator 28.0
    3. To reproduce:

    (a) open two documents with differently named artboards

    (b) run this script

    for (var i = 0; i < app.documents.length; i++) {
        for (var j = 0; j < app.documents[i].artboards.length; j++) {
            $.write(app.documents[i].name + ' artboard ' + j + ': ');
            $.writeln(app.documents[i].artboards[j].name);
        }
    }
    

    Expected result:

    demo1.ai artboard 0: ALPHA
    demo1.ai artboard 1: BRAVO
    demo2.ai artboard 0: CHARLIE
    demo2.ai artboard 1: DELTA

    Actual result:

    demo1.ai artboard 0: ALPHA
    demo1.ai artboard 1: BRAVO
    demo2.ai artboard 0: ALPHA
    demo2.ai artboard 1: BRAVO

    Note that Document "demo1.ai" is active. If I make demo2.ai active, I…

    10 votes

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  2. Error with app.executeMenuCommand('Adobe Stroke Palette')

    en_US

    In the Japanese version of Adobe Illustrator, when I execute a script that selects the Window > Stroke menu, an error occurs. It executes correctly in the English (North America) version.

    ![mrap.png](mrap.png)

    Script to Execute

    try {
      app.executeMenuCommand('Adobe Stroke Palette') ;
    } catch(e) {
      alert(e) ;
    }
    

    Actual Result

    The following error occurs.

    エラー: an Illustrator error occurred: 1346458189 ('MRAP')

    Expected Result

    Stroke panel is displayed.

    Steps to Reproduce

    1. Uninstall any non-Japanese version of Adobe Illustrator that is installed
    2. Launch Creative Cloud.app and set "Default install language" to Japanese in the Preferences
    3. Install and launch Adobe Illustrator
    4. Execute the…
    10 votes

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  3. Type on path positioning is now quantized and not smooth

    Take a look at the GIF.

    In Illustrator 2022 users were able to position start and end marker brackets with practically infinite precision, smoothly, even for a long, single-bezier path.

    In 2023 these markers are quantized to 0.005 increments! For a long, single-bezier path, this creates laughably large steps (like, almost the width of an entire glyph).
    Note that the quantization is per bezier segment, so if you put text on a path that has many anchor points, it won't be as noticeable. But adding loads of points to a path makes it much less editable later, of course, so…

    10 votes

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  4. Transparency panel shows 0% for the mixed opacity values

    When having a selection of art with mixed opacity values, Transparency panel should display blank, as Illustrator does for color values or stroke weights, but instead it lies they all have 0%.

    Take a look at the GIF attached.

    10 votes

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  5. Select Next Object commands in the right-click (context) menu are broken when in Isolation Mode

    Illustrator provides two ways to access Next Object commands:
    1. From Select menu
    2. From the context menu, Select submenu

    However, they work differently.

    If you use #1 commands, they behave as expected — Ai properly selects the objects at the current scope level (if we are isolated), by stack order in Layers.

    But if you use #2 commands when isolated...
    These commands, despite having the same names as the command from the top bar menu entries, rely on the object being clicked. But even knowing that (and it’s not an obvious thing to figure out), the result is weird.…

    10 votes

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    0 comments  ·  Isolation  ·  Admin →
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  6. Abnormal selection after executing an action in a script.

    According to the person in the know, this has been occurring since version 25.4; it was normal in 25.2.x.
    When an action to duplicate an object is created and executed by specifying the action in the script function doScript(), the execution completes with the duplicated object and the original object selected at the same time.

    Although it is logical to perform all processing in scripts, there are situations where it is unavoidable in the process.
    In addition, this is clearly an abnormal situation.
    We would like to see an improvement.

    Translated with www.DeepL.com/Translator (free version)

    〈にほんご / Japanese〉
    スクリプトでアクションを実行後、選択範囲が異常

    識者によれば、バージョン25.4以降で発生している。25.2.xでは正常だったとのこと。…

    10 votes

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    0 comments  ·  Actions  ·  Admin →
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  7. No accessibility keys for Intertwine in menus

    On Windows, we can hit Alt and see underscores for each command in every menu.

    For some reason the team stopped caring about these for a while, and recent addition are all missing these: Intertwine, Repeat, Collect for Export, Spelling, My Settings (which is a flop and doesn’t really work)...

    Some older ones too: Image Trace, Filters, Edit Colors...

    We need these for every command.

    10 votes

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  8. Delete Artboards command can’t be recoded in actions

    You can’t force Illustrator to record a deletion of artboards in an action, whatever method you use — a button in the panel, a panel’s menu, with or without Insert Menu Item workaround.
    How stupid is this.

    EVERYTHING is Illustrator should be recordable.

    10 votes

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    0 comments  ·  Actions  ·  Admin →
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  9. Clipping mask for a layer doesn’t move when dragged in real-time render mode

    If you move art with its layer-level clipping mask, Ai will draw it as if you move the art without the clipping mask. See the GIF attached.

    10 votes

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  10. When a mesh object is set as a key for aligning, the edge of it doesn’t look bold

    When you click an object to mark it as a key object for aligning, Ai draws a fat bold edge around it. Works fine, but not for meshes. Need to be fixed.

    10 votes

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  11. Layer's options display 'Dim Images' turned on when it's off

    1. Go to Layer Options
    2. Enable 'Template' option
    3. Uncheck 'Dim Images to' option
    4. Hit OK
    5. Go to Layer Options again
    6. 'Dim Images' is on by itself, despite I turned it off in step 3
    10 votes

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    0 comments  ·  Layers  ·  Admin →
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  12. textRange.words counts words wrong in a wrong way

    If you try to calculate a number of words and store them for later using textRange.words and a punctuation marks placed one space after the word, as demonstrated in the video, Ai cuts words in wrong places, resulting words being trimmed.

    This breaks all scripts that rely on this method.

    You have to rename 'words-bug.txt' into 'words-bug.js' and 'words-bug.pdf' to 'words-bug.ai' to test it, since UV does not allow to upload these type formats.

    10 votes

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  13. Repeat on-screen controls work wrong when Bounding Box is off

    When bounding box is off, splitter control is rendered, but does not work, and instances control is missing completely.
    Having the bounding box turned off does not mean a user does not want to have repeat controls. So they should be A) completely hidden, or B) shown and be completely working.

    10 votes

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    0 comments  ·  Repeats  ·  Admin →
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  14. SVG export for screens not working properly.

    Windows 11 22000.556 / Illustrator 26.1

    Hi there,

    The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.

    I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.

    Best,
    Alex

    10 votes

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  15. Ctrl+click on a Gradient tool icon in a toolbar to reset gradient doesn’t work

    We were able to Ctrl+click the Gradient tool button to reset gradient to default black-and-white, as stated here: https://helpx.adobe.com/illustrator/using/default-keyboard-shortcuts.html
    Now only Ctrl-clicking the preview in Gradient panel works.

    10 votes

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    1 comment  ·  Tools  ·  Admin →
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  16. Bounding box does not get updated when 'Use Preview Bounds' is toggled

    1. Create a circle.
    2. Apply a large Outside stroke to it
    3. Make sure you have bounding box turned on in View menu
    4. Open Preferences using menu (not a Ctrl+K hotkey, this is important)
    5. Toggle Use Preview Bounds option, commit changes

    The bounding box does not get updated. To force to to become larger/smaller (it depends on you initial state of it), you have to click/move the shape, to force it to redraw.

    However, if you call Preferences via a hotkey, Ctrl+K, the brief moment you hold Ctrl is enough to toggle the selection tool to Direct Selection, which makes Ai hide…

    10 votes

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    1 comment  ·  Other...  ·  Admin →
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  17. Some menu items are missing access keys (underline letters when Alt is held) when

    On Windows, Alt keys can be used to access all menus via keyboard.
    When you hold Alt, a letter that you can press to access a particular item is underlined.

    Some items though are missing these underlines, specifically:

    Edit > Spelling, My Settings, Edit Colors
    Object > Collect for Export
    Window > Extensions, Find Extensions on Exchange, Workspace, Toolbars... most panels here, including newer ones.

    Some are less needed, some are more important.
    Please don’t miss these. It feels like new items loose these (except for new Select Same Text options — good job!)

    10 votes

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  18. Mirror Repeat (Symmetry) objects ignore being set as a key object when aligning/distributing

    If you try to align something to a symmetry object, setting it as a key, Ai will align both objects to a 0,0 coordinates instead of keeping the symmetry object in place.
    Same happens when you try to distribute.

    All other Repeat objects are unaffected by this bug.

    10 votes

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    0 comments  ·  Repeats  ·  Admin →
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  19. Unwanted automatic grouping of compound paths with blob brush tool

    When I draw too close to an existing path/compound path with the blob brush, it automatically groups the two (SEPERATE!) path together.
    It is "solved" if I check "merge only with selection" but that is not a real fix.

    https://community.adobe.com/t5/illustrator/unwanted-grouping/m-p/12309007#M286929 see this thread for more on this issue.

    On MacBook Air M1, newest update, using wacom tablet. It did not ever happen before.

    10 votes

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    3 comments  ·  Tools  ·  Admin →
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  20. Illustrator file flattened when saved as .PSD (when 'write layers" is clicked on export)

    Windows 10 Photoshop 22.4.3, Illustrator 25.3.1
    When I export an Adobe Illustrator file as a .PSD and click "write layers", the file is flattened when I open it in Photoshop. The layers are not being retained.

    10 votes

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