Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8211 results found
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Illustrator insanely not optimized
It's unbelievable that I have a 2025 recent PC, AMD Ryzen 9 9900X3D, 64Gb RAM DDR5 6200MHz, RTX 5070 Ti, M2 gen5 11500m/s and Illustrator 2026 is super slow, with a lot of lag when zooming in and out, the tools behavior also super slow. Honestly, the worst version so far.
4 votes -
Using Image Trace with specific settings generates large black blob made of gigantic black circles
Image Trace yields a black blob when adjusting the settings now. For instance, it renders a details drawing into a clump when changing the settings to have 1% for the corners slider. This bug is in AI 2026 only.
4 votes -
Moving several points of an area type or type on path causes "undo"
I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
I'm using a Studio M2 Max with MacOS 15.5..The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:
- the preview of the path disappears while I'm trying to move the nodes.
- the entire line moves, even though I've only selected a few nodes.
- my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).
But, when I switch to "View using CPU" the program functions normally.
This is something I do very frequently, and I typically have GPU mode on, so this is a new behavior.
I tested this on other installed versions of Illustrator:
On v29.8.2 I am able to move multiple nodes, but the preview of the path still disappears while you're moving it. Switching to CPU mode corrects that.
On v.28.7.2 Everything works normally, both in GPU and CPU modes.
Edit: After posting this, I now believe that this might be related to the setting "Real-Time Drawing and Editing". Turning that off "seems" to fix things (for both v30 and v29).
But it should be noted, in 28.7.2 I CAN keep "Real-Time Drawing and Editing" enabled AND use GPU mode and everything functions fine.
I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
I'm using a Studio M2 Max with MacOS 15.5..The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:
- the preview of the path disappears while I'm trying to move the nodes.
- the entire line moves, even though I've only selected a few nodes.
- my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).
But, when I…
4 votesWorks as it should now, in 30.2.1 build. Please update and comment back in case it still misbehaves for you.
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Libraries Panel Freeze & Distortion Glitch
Persistent issue occurring on operating system: macOS Sequoia 15.7.2 with model: MacBook Pro (16-inch, 2021)
Occasionally occurring up on brand new computer macOS Sequoia 15.7.2 with model: MacBook Pro (16-in, 2025)
Both computers are on Adobe Illustrator Version: 30.0 (issue also occurred on 29.6.1)Steps to Reproduce:
- Launch Adobe Illustrator.
- Open the Libraries panel (Window > Libraries).
- Work in Illustrator for a period of time (issue does not occur immediately but happens consistently enough throughout day to interrupt working ability).
- Attempt to interact with the Libraries panel.Expected Result: The Libraries panel should display correctly and allow selection of assets.
Actual Result: The Libraries panel graphic stretches vertically and becomes disproportionate. Items in the panel are no longer selectable. The only temporary fix is quitting Illustrator and reopening it, but the issue eventually returns. Typically occurs 10-15 times a day on this computer.
Summary of Troubleshooting Attempts:
- Verified issue persists across Illustrator versions (29.6.1 and 30.0).
- Cleared Creative Cloud Libraries cache (~/Library/Application Support/Adobe/Creative Cloud Libraries/ contents).
- Cleared Illustrator-specific cache (ILST and LIBS folders).
- Cleared CoreSync cache (~/Library/Application Support/Adobe/CoreSync/ contents).
- Relaunched Creative Cloud Desktop and Illustrator.
- Disabled GPU Performance in Illustrator preferences.
- Verified Creative Cloud and Illustrator are up to date.
- Issue persists after all steps.Additional Notes:
- Problem began on the 2021 computer after upgrading to macOS Sequoia (did not occur on previous macOS version).
- Occurs on all macs updated to Sequoia; we have 3 others we decided to hold off on because of this issue.
- Other Adobe apps do not exhibit this behavior at this point.See screenshot for visual of issue.
Persistent issue occurring on operating system: macOS Sequoia 15.7.2 with model: MacBook Pro (16-inch, 2021)
Occasionally occurring up on brand new computer macOS Sequoia 15.7.2 with model: MacBook Pro (16-in, 2025)
Both computers are on Adobe Illustrator Version: 30.0 (issue also occurred on 29.6.1)Steps to Reproduce:
- Launch Adobe Illustrator.
- Open the Libraries panel (Window > Libraries).
- Work in Illustrator for a period of time (issue does not occur immediately but happens consistently enough throughout day to interrupt working ability).
- Attempt to interact with the Libraries panel.Expected Result: The Libraries panel should display correctly and…
4 votes -
Illustrator takes years to save normal sized files without any super expensive graphical elements
Illustrator takes years to save normal sized files without any super expensive graphical elements
4 votes -
Dotted Guides are not precise in GPU preview
Guides should allow us to be sure about alignment.
And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
These should perfectly overlap the edges of the object aligned!Look at the GIF attached
If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876
4 votesHi,
Thanks for reporting this issue.
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Please Also let us know if you have been using any 3rd Party plugin while facing this problem.
Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm IST.
Thanks and Regards,
Aishwarya G Gadodia
Illustrator Team
Hi,
Thanks for reporting this issue.
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Please Also let us know if you have been using any 3rd Party plugin while facing this problem.
Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm…
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Changes made by plugin tools are not rendered instantly in CPU Outline and Pixel Preview modes
Just recently something changed for plugins, and changes these make don’t get updated in modes until you force the canvas to redraw (zoom, move, draw in the region... not pan though).
Here, I try to use one of Astute Graphics’ plugins (it affects many) — I shorten the path, but Ai doesn’t re-render it!I bet it’s about performance, but come on! These tools is what keeps Ai afloat for many. Please don’t drop the support.
4 votesThe fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.
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Cannot Save as New File in v30
Using the latest version of Adobe Illustrator (2026 version?)
Trying to "save as new" but the save window does not load completely and then button shapes inside disappear and remains in this state. The only thing you can do is close the box.
4 votesThe team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.
A temporary solution to this issue is the following:
- Open up PowerShell
- Copy and paste the following commands:
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Crashes all the time. Loosing hours of work because of your faulty app
The ******* piece of **** app crashes all the time and doesn't save on a Macbook Pro M1 w/16Gb. EVERY ******* TIME YOUR PIECE OF ************* **** BLOATWARE CRASHES YOU ******* *********** MOTHER ******* STUPID *** EXCUSES OF HUMAN BEINGS. ******** *****. **, **, *****!
4 votes -
2026 Version is working horribly. What should I do?
2026 Version is working horribly. What should I do?
4 votes -
Illustrator 29.8.2 saved .ai-file containing outdated pdf-version
We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.
Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.
It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in e.g. InDesign, you get an old version)!
Steps (as far as I can gather):
- An Illustrator file has been opened in Illustrator 29.8.2.
- The illustrator file has been saved (File > Save) - likely a couple of times - then closed.
Result: AI file with outdated version in the embedded PDF. All other apps show the wrong version.
To fix it, all we have to do is re-save the file, and then it works. So it's not consistent, and hard to reproduce.
At least during this last occurence, the user was working from home via VPN, so the network connection was a bit slower than usual if that matters. The Illustrator preferences for saving should be the default settings (attached screenshot). I believe the setting for "slow networks" does so that Illustrator saves the file locally before transferring it, so network speed shouldn't affect the result?
Since it has happened at least a few times, we now have to manually check every time we save a file if it is actually properly saved (by checking it in InDesign/FrameMaker/etc. to verify the latest changes are included). Not good.
We have a user that several times has encountered a serious bug with saving documents. Currently on version 29.8.2 (the latest available for us in the CC desktop app as of today). Windows 11.
Attached is an AI file showing the bug. Try opening it in e.g. Photoshop and Illustrator. You get very different versions.
It is a "PDF compatible file" saved from Illustrator, so it contains a PDF version for other apps to use, but this embedded PDF version shows an older version of the illustrator file (so opening it in Illustrator looks fine, but when using it in…
4 votes -
Selection reset after expand dynamic symbol
In Illustrator, there are two types of symbols: dynamic and static. By default, when we select all symbol instances and expand them, the resulting new objects remain selected. An unexplained bug has been found with dynamic symbols:
- Create a dynamic symbol in a document and place its instances.
- Save the file.
- Reopen the file.
- Try to expand the dynamic symbol instances.
Result: The selection is cleared from the objects, which does not happen with static symbols. If you place new instances of a dynamic symbol in the document, there is no selection loss – this only occurs with those instances that were present before the last save. This is a strange bug, and the loss of selection after expanding, in particular, makes it impossible to automate certain tasks with symbols using scripts.
Environment: macOS, Windows 10, Adobe Illustrator various versions 2019-2025
In Illustrator, there are two types of symbols: dynamic and static. By default, when we select all symbol instances and expand them, the resulting new objects remain selected. An unexplained bug has been found with dynamic symbols:
- Create a dynamic symbol in a document and place its instances.
- Save the file.
- Reopen the file.
- Try to expand the dynamic symbol instances.
Result: The selection is cleared from the objects, which does not happen with static symbols. If you place new instances of a dynamic symbol in the document, there is no selection loss – this only occurs with those instances…
4 votes -
"Can't define a pattern from the current art"
Discovered in 29.8.1, also seen in beta 30.0.21. Both on MacOS 14.7.6.
- Draw some shapes. Select them.
- Object > Pattern > Make
- "Can't define a pattern from the current art" pops up instead of pattern edit mode.
Dragging the shapes to the Swatch palette still works, luckily, so I can get on with what I want to do, but what the heck?
oookayyy, further exploration reveals that it is something about one particular global color swatch?!? see attached file.
4 votes -
Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File
While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.
The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.
I attempted standard troubleshooting steps, including restarting the application and computer, but the problem remained. This level of unresponsiveness made it nearly impossible to work effectively in Illustrator.
Adobe Illustrator Version 29.8.1
Windows 11 Enterprise Version 23H2
RAM 32 GB
CPU: 13th Gen Intel(R) Core(TM) i7-13800H 2.50 GHzWhile working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.
The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.
I attempted standard troubleshooting steps, including…
4 votes -
フォントの表示がおかしい
本日Illustratorのアップデート後、作成途中のドキュメント上のほとんどの文字が正常に表示されなくなりました。例えば、文字間の詰めが-1000のようになっている（数値は0なのに）。漢字が図形に化けている。書体によっては、まとなものもありますが、メインで使う新ゴやリュウミンなどは全く表示されません。
ところが、フォントの表示がないのに、PDFにすると表示されているのはなぜでしょう。4 votes -
The Default File Location option (local or cloud) is missing in Preferences > File Handling
Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.
At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can offer nothing but to reset Preferences, but it never helps to make it appear back. The blank spot is there, but the option is gone.
We, however, can toggle it with a script, with a single line:
app.preferences.setBooleanPreference ("AdobeSaveAsCloudDocumentPreference",false);or go to the 'Adobe Illustrator Prefs' file and set this key to zero:
/AdobeSaveAsCloudDocumentPreference 0So the option exists, it just doesn’t get exposed.
I personally think it’s a trap. I think Adobe lures users to use the Cloud. I think this perfectly fits the 'Adobe uses shady practices' and whatever the team can say in response (except for 'It is now fixed' with the users proving it is) I will treat as fueling these practices.Here’s a discussion at forums about this:
https://community.adobe.com/t5/illustrator-discussions/turning-off-save-to-cloud-as-default/td-p/13076982Whenever we install Illustrator anew and try to save a document for the first time, we are given a choice — to save into Cloud or save locally. The default choices is Cloud and 'Don’t show again is checked) — Adobe actively wants users to use their system, I get it. However, if one makes a mistake and wants to alter this choice later — they can’t do it anymore.
At some point we had this option exposed in Preferences > File Handling, but later it started to randomly disappear for users, with the same build used. The support can…
4 votes -
SVGオプション「文字：アウトラインに変換」の不具合
バージョン：
2024(28.7.9)、2025(29.7.1) で発生を確認。
2023(27.9.6)では問題は起こらない。再現手順：
・テキストを含むアートワークを作成
・別名で保存：SVG(svg) を選択
・SVGオプションダイアログ内で以下の項目を設定
文字：アウトラインに変換
「Illustratorの編集機能を保持」にチェック結果：
警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
SVGデータ領域のテキストはアウトラインに変換されていない。望まれる結果：
警告が表示されない。
Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。----Translation----
It may differ from the actual terminology. Sorry.Defective version of SVG option:
2024 (28.7.9), 2025 (29.7.1).
not be reproduced in 2023 (27.9.6).Reproduction procedure:
・Create artwork containing text
・Save as: SVG(svg)
・Set the following items in the SVG option dialog
Characters: Convert to outline
Check the checkbox "Retain the editing function of Illustrator"Results:
A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
When you open a saved SVG file in Illustrator, all text is converted to outline,
and The text of the SVG data area is not converted to an outline.Desired result:
Warning is not displayed.
When opened in Illustrator, there is an editable text object,
and there is text converted to an outline in the SVG data area.バージョン：
2024(28.7.9)、2025(29.7.1) で発生を確認。
2023(27.9.6)では問題は起こらない。再現手順：
・テキストを含むアートワークを作成
・別名で保存：SVG(svg) を選択
・SVGオプションダイアログ内で以下の項目を設定
文字：アウトラインに変換
「Illustratorの編集機能を保持」にチェック結果：
警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
SVGデータ領域のテキストはアウトラインに変換されていない。望まれる結果：
警告が表示されない。
Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。----Translation----
It may differ from the actual terminology. Sorry.Defective version of SVG option:
2024 (28.7.9), 2025 (29.7.1).
not be reproduced in 2023 (27.9.6).Reproduction procedure:
・Create artwork containing text
・Save as: SVG(svg)
・Set the following items in the SVG option dialog
Characters: Convert to outline
Check the checkbox "Retain the editing function of Illustrator"Results:
A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
When you open a saved SVG file…4 votes -
Bug - Cannot access Hands on tutorials
I was doing the hands on tutorials and then I loaded into the app and the section for them was gone in my tutorials tab. I found the webpage online that allows me to launch hands on tutorials from browser https://www.adobe.com/learn/illustrator?tutorialType=inApp&learnIn=1 and it leads to the screenshot provided. I would love to be able to continue doing the hands on tutorials. I ensured that I have no VPN installed, I updated graphics drivers, and reinstalled Illustrator to no avail.
4 votes -
Recent colors become None when Global or Spot Colors are used
Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors, you get a warning about a Missing Profile (which is not true) when you create or open a file while the Global (or Spot) Colors are still in the Recent Colors (they are available across documents). If you click OK the file opens, just as it would with the warnings off. The warning will not show again during the current session. But if you click Cancel (as many times as the number of Global/Spot Colors that you have in your Recent Colors). The file will open with the recent Global/Spot Colors converted to None.Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors,…4 votesHi Everyone,
We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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Symbol not following the artwork to move when moving, after update
I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.
When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.
Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.
Thank you for your support.
I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.
When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.
Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.
Thank you for…
4 votesFix available in prerelease build now - version 29.8
To be rolled out in general build soon.
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