8130 results found

1. Radial gradient generates broken CSS

   Illustrator CC 22.1. To reproduce, create a rectangle with fill set to any radial gradient. Name the rectangle, open CSS Properties window. Observe the generated CSS:

   .GradientBox
   {
   background : -moz-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
   background : -webkit-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
   background : -webkit-gradient(radial,50% 50% ,0 , 50% 50%, 272.12 ,color-stop(0,rgba(255, 255, 255, 1) ),color-stop(1,rgba(0, 0, 0, 1) ));
   background : -o-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
   background : -ms-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
   -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Stlye=2);"
   background : radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
   border-style : Solid;
   border-color : #000000;
   border-color : rgba(0, 0, 0, 1);
   border-width : 1px;
   filter: progid:DXImageTransform.Microsoft.Alpha(Stlye=2);
   }

   There are 3 problems here:

   1. On line 8 of the CSS (the legacy IE -ms-filter rule), the semicolon is inside the double quotes instead of outside, making it invalid.
   2. In the legacy IE "-ms-filter" and "filter" rules, lines 8 and 14, Style is misspelled as "Stlye".
   3. How would an alpha filter be equivalent to a radial gradient in legacy IE versions in the first place?

   Thanks!

   Illustrator CC 22.1. To reproduce, create a rectangle with fill set to any radial gradient. Name the rectangle, open CSS Properties window. Observe the generated CSS:

   .GradientBox
   {
   background : -moz-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
   background : -webkit-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
   background : -webkit-gradient(radial,50% 50% ,0 , 50% 50%, 272.12 ,color-stop(0,rgba(255, 255, 255, 1) ),color-stop(1,rgba(0, 0, 0, 1) ));
   background : -o-radial-gradient(50% 50%, circle farthest-corner, rgba(255, 255, 255, 1) 0%, rgba(0, 0, 0, 1) 100%);
   background : -ms-radial-gradient(50% 50%, circle farthest-corner,… more

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   0 comments  ·  Gradients  ·  Delete…  ·  Admin →
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2. adobe illustrator link images broken between mac and windows client

   adobe illustrator link images broken between mac and windows client (if link images not on the same path as illustrator file)

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   0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please tell more about this: what files are linked, where are they located, what is the file structure of the project in general, full specs of both OSs involved.

3. Smart Guides not working in Illustrator CC 2018 even after I turn on snap to pixel

   Smart Guides had not worked for me in a long time now. I update illustrator regulary and have snap to pixel turned off.

   I have been using illustrator for over 13 years so I know all the tricks and methods and this drives me nuts.

   In Sketchapp for example I select the object, hold the alt key and it will show me all the margins and distances around the selected object. That is a time saver.

   5 votes

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

4. Can't assign keyboard shortcut to Properties panel

   It is not possible to assign a keyboard shortcut to the new Properties panel because it does not appear in the Edit>Keyboard Shortcuts dialogue.

   2 votes

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   7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  Anish Kumar responded

   Hi,

   This has been fixed in recent release. Please upgrade to latest version of Illustrator to get the fix.

   Thanks
   Anish Kumar
   Illustrator Team

5. Left Mouse Button Single Click Acts Like Double Click

   This only seems to happen in Adobe Illustrator CC 2018 and Adobe Bridge. I'll single click on a file to select it and it will open as if it has been double clicked. This happens intermittently. I've checked all the mouse settings and nothing has changed.

   5 votes

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   0 comments  ·  Performance  ·  Delete…  ·  Admin →
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6. color on screen looks different if cmyk or spot

   this is a problem i found in illustrator, indesign and photoshop cc.
   i create a gradient, say from 100% to 0% of cyan (c100 m0 y0 k0). (the color is not important)
   than i create another gradient, from 100% to 0% of cyan (c100 m0 y0 k0), but spot color.
   than i active 'overprint preview'.
   on screen, the 2 color look different, and it's wrong.
   we have the same color, the same gradient, so it MUST look the same.

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   5 votes

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. Asset Export panel list view trims filenames to approx 24 characters

   Asset Export list view should show full file name or clip to panel width. As it stands, my file names are being trimmed even though there is plenty of room to show the full name.

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   3 votes

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. Dotted line stroke defaults to 0 dash 1000 gap

   BUG:
   Dotted line stroke defaults to 0 dash 1000 gap.
   Illustrator 22.0.1
   Trying to make a dotted (circles) line (2 pt. line with rounded caps) with 0 stroke and 3 gap.
   Defaults to 0 dash 1000 gap.

   2 votes

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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9. Can't expand toolbar icons

   Working in 22.0.1 on Mac OS 10.12.6, I can no longer expand a tool to use a hidden alternate, unless I use a keyboard shortcut. When holding down on the mouse button to select, nothing happens.

   4 votes

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   3 comments  ·  Tools  ·  Delete…  ·  Admin →
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10. freezing after using brush tool

    seems like this program is not going to work, just updated after being away from PC for 3 months (for work). Using brush tool freezes program. can use hot keys to change mouse, also can save. But can not move canvas, zoom in/out or continue painting.

    windows 10 64 bit.
    illustrator 22.0

    5 votes

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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

11. CMYK values changes

    On opening existing file and embedded profile mismatch, selecting "Convert document's colors to the working space" will change K=100% to black defined in all CMYK values.
    However opening the file keeping embedded profile and hereafter assign the profile keeps the values intact.

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12. Export As SVG with 0 decimals fails in handling closed bezier curves

    When using “Export for Screens…” or “Export As…” for exporting an SVG and setting the number of decimals to 0, the exporter succeeds in encoding primitives like rects, ellipses, circles and polygons, using only integers for their coordinates – but when your artwork contains any closed bezier curves (e.g. drawn with the pen tool or derived from a font) the resulting path elements will look something like <path d="M0,0Z"/> or <path d="M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0Z"/>

    What’s surprising about the bug is that the export of non-closed bezier curves works just fine.

    Steps to reproduce:
    - Create a new Illustrator file
    - Draw a custom path with the pen tool, click on the first point to close it
    - Choose File > Export for Screens…
    - In the ‘Formats’ section choose SVG
    - Click the tiny gear icon to open the “Advanced settings for exported file types” dialog
    - In the left-hand column select ‘SVG’
    - In the ‘Decimal’ input field type ‘0’
    - Hit “Save Settings”
    - Hit “Export Artboard”

    As a result you will end up with an SVG file that’s encoded as expected, except for the value of the path elemnt’s d-attribute, so in turn your SVG file will render as if it were empty.

    Now why in heavens would I even need an SVG with so little precision? Well, when preparing assets for web content like animated advertising creatives, the pressure for ever-smaller assets is so high, that I would like to reduce my SVG’s file size by scaling it up 10-fold then outputting the coordinates as integers, and then scaling down again when displaying, thus ending up with an effective precision of one decimal, but saving the extra storage for the decimal point itself. I’ve tried it and it can save me around 20-30% storage without any loss in quality.

    So not having to resort to third party tools like SVGO for making this work would obviously speed up my workflow a lot.

    Thanks for fixing.

    When using “Export for Screens…” or “Export As…” for exporting an SVG and setting the number of decimals to 0, the exporter succeeds in encoding primitives like rects, ellipses, circles and polygons, using only integers for their coordinates – but when your artwork contains any closed bezier curves (e.g. drawn with the pen tool or derived from a font) the resulting path elements will look something like <path d="M0,0Z"/> or <path d="M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0Z"/>

    What’s surprising about the bug is that the export of non-closed bezier curves works just fine.

    Steps to reproduce:
    - Create a new Illustrator file
    - Draw a custom… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Color cracking after update..

    1. version 22.0.1
    2. (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...

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    3 votes

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14. Bad precision of the mouse/cursor

    I am using Illustrator CC2018 on a MAC OX Sierra.

    There is a huge issue with the precision of the cursor. It is super shaky, keeps on appearing/disappearing. It's worst when you hit Alt, cmd, or space. I can't see the tools I am using, for example, the cursor is always black, even if I am using the white cursor ( "A" tool).
    This is really annoying, even more when I try to work with my Intuos pen and tablet... It is simply impossible.
    Am I the only one experiencing that ?

    5 votes

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Ashutosh Chaturvedi responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

15. file does not keep imported and applied paragraph styles after saving the file

    1. Illustrator 16.0.4 (CS6) Mac OS 10.11.6
    2. After applying imported paragraph styles, I can save the file, but when reopening the style effects have gone. Tried to erase the preferences etc. but it reappears not immediately, but after two or three steps for sure... What can I do?

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    2 votes

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    0 comments  ·  Other...  ·  Delete…  ·  Admin →
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16. Charts and Graphs: x-axis number values shift when revising data in a bar graph

    When reconfiguring a bar chart with new data (as opposed to creating a new chart), the values at the bottom x-axis will shift on their y-axis, or in other words, their baseline will shift.

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    5 votes

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    2 comments  ·  Other...  ·  Delete…  ·  Admin →
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17. Dropdown menu cut off

    When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.

    I'm working with Adobe Illustrator CC 2017 21.1.0

    When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.

    I'm working with Adobe Illustrator CC 2017… more

    3 votes

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    4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As stated in a comment, this can happen on Windows if the taskbar is docked at the top. If this is something that happens for you too — pleased add a vote and comment.

18. Auto-sized Area text not resizing correctly

    Looks like someone didn't understand (or maybe I didn't explain well enough) what the issue was with this bug that was declined. So I have recorded a video to demonstrate the issue.

    Previous entry here:
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32016784--bug-area-text-with-auto-size-and-stroke-applied

    As before - Windows 7, Illustrator cc18

    Please follow steps in the video to recreate the bug which is causing area text boxes to extend beyond the artboard.

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    3 votes

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    Under Review  ·  5 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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19. View > Rulers is labeled Hide Text Threads

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. fonts within symbols do not convert to paths when save as svg with option 'convert to outlines' checked
    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    Thanks
    Anish Kumar
    Illustrator Team