Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8149 results found
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Mirror Repeat (Symmetry) objects ignore being set as a key object when aligning/distributing
If you try to align something to a symmetry object, setting it as a key, Ai will align both objects to a 0,0 coordinates instead of keeping the symmetry object in place.
Same happens when you try to distribute.All other Repeat objects are unaffected by this bug.
10 votes -
can't open the illustration. the file is locked or in use. ID: -54
can't open the illustration. the file is locked or in use. ID: -54
4 votes -
保存できないまま終了
ドキュメントを保存しようとしても無反応。別名保存など無反応。
やむを得ず強制終了。1 voteIllustratorデスクトップ版をご利用いただきありがとうございます。
いただいたご報告ですが、「アドビサポートコミュニティ：Illustratorフォーラム」にて、ご質問の投稿をされてみてください。問題解決が早い場合があります。
または、以下の手順でもう少し詳しく情報をお知らせいただけますでしょうか。
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●問題の説明:
●再現手順:
1.
2.
3.
4.
●実際の結果:
●期待された結果:
●回避方法:
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どうぞよろしくお願いいたします。
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Artboard units still not working (illustrator 26.0.2)
Artboard units are stuck to pt, when it is supposed to be pixels set in preferences.
It's so basic, yet buggy. Artboards units are broken for several illustrator versions now, despite the claim of Adobe to have "fixed this problem in the new updated version of Illustrator"...
3 votes -
broken: reading File date properties
Unable to read date properties from a File on Mac (does work on Windows)
alert(app.activeDocument.path.modified)
alert(app.activeDocument.path.created)// always returns null as if file is not saved
I tested on:
Mac mini M1, macOS Montery 12.3.1, Ai 26.2.1 and Ai beta 26.4.2
Macbook Pro Intel, macOS Catalina 10.15.7 Ai 26.2.12 votes -
Symbols don't display when mapped onto 3D artwork - Illustrator 26.2.1
MacOS 11.6.5 iMac - non-retina NVIDIA GeForce GTX 775M 2 GB - 32GB RAM
Illustrator 26.2.1
Hello, I'm trying to map a symbol onto a 3D extruded object (See attached) using the new 3D interface. All I see are some black lines. No matter which symbol (even my own), what scale or rotation I use, the display of the mapped symbol does not change?1 vote -
Home / Start Screen looks broken
Need help solving this bug
6 votes -
PDFの書き出しでアピアランスが正しく表示されない
書き出し>スクリーン用に書き出しでPDFを選択すると、アピアランスで設定した色が正しい表示で書き出しされません。
3 votesIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました内容のにつきまして、検証のため、以下の追加情報をお願いいたします。
- お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
- 問題が発生したときに実行していた手順
- 想定していた結果
- 実際の結果
- [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
お手数をおかけいたしますが、ご協力のほどよろしくお願いいたします。
Illustrator チーム
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Illustrator CC 2022 not correctly fonts in SVG format
Why is there an email icon next to Adobe Illustrator if the intent is to email the Illustrator team, not be redirected to a marketing landing page.
I'm using an Adobe Font (Trajan Pro 3) for a logotype: I set the font to outlines, but if I attempt to make the characters one compound path, the letters appear broken. If I leave the characters as individual compound paths, and save as an SVG, the SVG file shows the letters in a garbled fashion.
When does Adobe expect to resolve this issue in CC?
1 vote -
Opening a PDF file, previously saved in Ai
After working on a file and trying to save it, it kept telling me it couldn't save. I finally gave up and then just saved it as a PDF. I was able to work from the PDF. So i saved the PDF. And now I can't open the PDF or the illustrator file. It gives me the dialog: Can't open the illustration. The file is locked or in use. ID: -54
It's also not letting me upload the illustrator file here, only the PDF file.
1 vote -
System compatibility report
Windows 10
Adobe Illustrator 25.2While launching Adobe Illustrator, a window appears warning of an unsupported video driver although the exported report (txt-file) does not show any problem. All drivers are up-to-date.
22 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Can't Print the Illustration. Color management settings are inconsistent.
Sometimes Illustrator displays this message. And when we close and open the message, the print can be carried out. Please let me know how to fix this.
OS: Windows 10 Pro
Adobe Illustrator Version: 26.0.33 votes -
Artifact lines appear in Illustrator on images with softmasks when Mac OS GPU setting ON (will render on Rip output if downsampled)
To Reproduce:
On Mac OS 12 open the .AI file from the attachment (NativeIllustratorFilesFRESH.zip) in Adobe Illustrator
Ignore the font warnings, but link the images (ignore links for any images not included in zip file)
See the screenshot (artifact.jpg), notice the artifact lines around many of the images
Now save this AI file as a PDF using the Adobe PDF Preset "Illustrator Default"
Open this PDF in Acrobat and ensure "Smooth Images" in Preferences is enabled
Notice the artifact
Now using Acrobats option "Save AS Opimtized" (and this is the most important part) downsample the images to 300 dpi in…4 votes -
Outline stroke effect only works when applied first
When applying Outline stroke and roughen to a stroke (in order to render its width irregular) you have to actually select Outline stroke from the menu before seleting roughen. It doesn't work when you just rearrange them in the appearance panel.
4 votes -
swatch panel missing
The swatch panel is completely missing all of the sudden. This is a PERTINENT feature for me and needs to be fixed ASAP.
1 vote -
Please stop changing things around
PLEASE STOP CHANGING THINGS AROUND.
We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.
1 vote -
Illustrator file flattened when saved as .PSD (when 'write layers" is clicked on export)
Windows 10 Photoshop 22.4.3, Illustrator 25.3.1
When I export an Adobe Illustrator file as a .PSD and click "write layers", the file is flattened when I open it in Photoshop. The layers are not being retained.10 votes -
Can’t drag a point type text with Smart Guides if it has Baseline Shift
If a piece of text has a Baseline Shift, then you can no longer select the text by the anchor point, and then the Smart Guides no longer work.
2 votes -
Illustrator 26.3.2 lags when wifi turned on
Illustrator 26.3.2 on MacBook Pro, 2019, 2.3GHz 8-core i9, RAM: 32 GB 2400 MHz DDR4, Graphics: Radeon Pro Vega 20 4 GB. When wifi is turned on, performance is very laggy. Every few actions of the mouse, the screen/cursor skips and freezes, beach ball briefly appears, then back to normal after about 5 seconds.
When wifi is turned off, app works fine. I installed the previous version and it works fine so far with wifi on.
1 vote -
Asset Export
Illustrator 2022 - When using the asset export window with one of the file types being set to SVG, the resulting SVG MAC OS finder previews show up as empty artboards. If you open them in illustrator the art is there, but way off on the canvas and I have to manually select all then align them to the center of the artboard. Very annoying. This never happened with Illustrator 2020.
1 vote
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