5943 results found

1. GPU acceleration issue

   Adobe Illustrator have problem with GPU acceleration.

   Some of part of screen disapeared when move object.

   BUG tested on graphics card:

   GTX 1660
   RTX 3060 TI
   RTX 3080 TI
   Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.

   Problem occurs on 2 situations:

   When trim view is enabled,
   When project have many object.
   Watch the attached movie.

   I think this is global problem which which affects all users.
   Tested on different AI versions.
   I think this bug occurs many, many time earlier.

   • 

   5 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As per the confirmation by the original poster in the latest comment, the problem is gone.

2. When exporting an intertwined object to PDF the selection trace is preserved in the saved file

   Mac OS Ventura 13.0.1 (22A400)
   Illustrator 27.0.1

   The reproduction scenario is as following:
   1. Create two overlaying rings (I used pathfinder to make the hole in the middle).
   2. Select both objects
   3. Go to Object-Intertwine-Make and select the target area
   4. Save in PDF

   Even if the Flatten transparency was selected (as suggested in https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45826375-intertwine-bug-when-export-as-pdf-x4 ), the tiny selection trace in the intertwined area can be viewed (see the attached file)

   • 

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is fixed in the Prerelease version (available in Creative Cloud Desktop Prerelease section).

   Intertwine objects now get treated differently when expanded, and an extra copy get placed underneath the stack of clipped zones to eliminate seams PDF viewers display.

3. Plugin issues detected

   Some (not all) plugins do not work in Illustrator version 26.3.1. But they work fine in 26.2.1, also they work in all previous versions 26... and 25...
   I tried to fix it, followed the advice "Repair Visual C++ DLL (Windows)", but it did not help https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html?trackingid=TG8SLGS2&mv=in-product&mv2=ai

   Windows 10 Pro 21H2

   •  

   3 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Other...  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Blending paths with brushes and width profiles works wrong.

   Create two lines.
   Apply art or pattern brushes to both of them.
   Apply width profiles to both of them.
   Blend them.
   Ai will generate steps that have uniform profiles instead of intermediate.

   Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

   (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's description :) )

   Create two lines.
   Apply art or pattern brushes to both of them.
   Apply width profiles to both of them.
   Blend them.
   Ai will generate steps that have uniform profiles instead of intermediate.

   Scatter, calligraphic, and bristle brushes won't let you edit the width profile. I did however test with two calligraphic brush paths with different pressure curves and that was ignored for the intermediary paths. Please test this with bristle and scatter brushes as well.

   (this is essentially a reopening of https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/41634754-blending-paths-with-width-profiles-works-wrong with a feature that was missed when originally implementing it, as such I just copied and edited Egor's… more

   •  

   3 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Brushes  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. 線幅を変えると矢印から線がはみ出る

   ver26.5（最新）。Windows10使用。

   線幅を変えるとパスの終点の矢印から線がはみ出る。

   例えば、線幅17に対し、終点を30％などにすると矢印から線の端がはみ出てしまう。

   矢印11、12、13、14が該当。
   ならないのもありしたが、全部調べていないので、他の矢印もそうなるかもしれません。

   •  

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Strokes  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   PCM Miyuki responded

   アイサービス 様

   Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

   いただきました内容ですが、Macでも同様の現象が見られます。矢印の整形について、もともとこのような仕様である場合もありますが、確認がとれるまでしばらくお待ちくださいませ。

   引き続きどうぞよろしくお願いいたします。

   Illustratorデスクトップ版チーム

6. Coordinates not showing in Overprint Preview

   On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

   Steps to Reproduce
   1. Create blank file, have GPU Performance turned off
   2. Drag to create a new square object
   3. Turn GPU Performance on and change to Outline View
   4. Drag to create a new square object (Coordinates now show in Outline View)
   5. Change to Overprint Preview
   6. Drag to create a new square object (Coordinates now do not show again)

   On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

   Steps to Reproduce
   1. Create blank file, have GPU Performance turned off
   2. Drag to create a new square object
   3. Turn GPU Performance on and change to Outline View
   4. Drag to create a new square object (Coordinates now show in Outline View)
   5. Change to Overprint Preview
   6. Drag to create a new… more

   • 

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. PDFファイルをIllustratorに配置する際にアプリケーションがクラッシュします。

   1
   Illustrator
   v26.3.1

   PC
   Windows 10 Pro

   2
   指定のPDFファイルを配置する、もしくは
   ファイルをドラッグ&ドロップ

   3
   PDFファイルの配置ができる

   4
   PDFファイルを配置もしくはドラッグ&ドロップ
   した時点で動作が停止し、Illustratorがクラッシュします。
   直接Illustratorから添付しているPDFファイルを開く場合は問題になりません。

   • 

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Other...  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Completed (Comments Open)  ·  PCM Miyuki responded

   Ten_A さま

   Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

   詳細な解析とサポートを頂きまして誠にありがとうございます！

   引き続きどうぞよろしくお願いいたします。

   Illustratorデスクトップ版チーム

8. Recovered files folder appears after using Illustrator

   Every time after using Adobe Illustrator and the next time I turn on my Mac, «‎Recovered files»‎ folder appears in trash can with different Adobe folders inside. What’s this? Why it’s happening? And how can I fix it?

   macOS Monterey 12.3.1
   Illustrator 26.2

   •  

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Export for Screens via ExtendScript is slow and appears to have stopped

   Description:
   When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

   It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

   This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
   Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

   If I manually export the same conditions from the GUI, it will finish immediately.
   Example: When exporting 8 1700x1000px artboards at 300ppi, it takes about 2 seconds (the weight of each JPEG is 1.7MB).

   PNG24 is slower than manual, but it doesn't affect as much as JPEG. The CPU usage was around 160%.
   Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 39.376 seconds.

   It happens under the following conditions.
   • At least Illustrator 2020-2022 (24.3.0-26.0.2)
   • At least 2 environments of macOS Monterey 12.0.1 (Apple Silicon) / Big Sur 11.6 (Apple Silicon)
   • At least two models of MacBook Air (Apple Silicon, 16GB memory) / iMac (Apple Silicon, memory unknown)
   • Run via ExtendScript Document.exportForScreens
   • Option JPG 100,300ppi (artboard size is 1700x1000px)
   • Include transparency in artboard

   It doesn't happen under the following conditions, or the delay is not so noticeable.
   • When executed manually from the GUI
   • When the option is set to JPG 100, 72ppi
   • When the option is set to PNG24, 300ppi
   • When removing the transparency from the artboard

   The following items do not seem to have much effect.
   • Whether to start Illustrator with Rosetta. Rosetta makes it even slower

   Expected behavior:
   When I run Export for Screens via ExtendScript, it works as fast as I do via the GUI.

   Document:
   Attachment
   • sample.ai (ai file used for export)
   • exportForScreens.txt (script to execute. Please change the extension to jsx)

   Movie
   https://youtu.be/JNYN2ajyVKY

   === Japanese from here on ===

   ExtendScript経由のスクリーン用に書き出しが遅く，固まる

   説明：
   ExtendScript経由で［スクリーン用に書き出し］を実行すると動作が遅くなり，レインボーカーソルが出て固まったように見えます。実際は動いていて長い時間待てば終わるものの，GUIから手動で実行するのと比べると10倍ほど時間がかかるようです。

   JPEGを書き出すときに顕著です。書き出す画像がある程度大きいと，プログレスバーが99%くらいになった後ほとんど進みません。CPU使用率は100%前後になります。
   例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は157.636秒（できたJPEGの重さは1点につき2.9MB）

   同じ条件の書き出しをGUIから手動で実行すると，すぐに終わります。
   例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は2秒くらい（できたJPEGの重さは1点につき1.7MB）

   PNG24は手動よりは遅いですが，JPEG程大きく影響しません。CPU使用率は160%前後でした。
   例：1700x1000pxのアートボード8枚を300ppiで書き出すとき，かかる時間は39.376秒

   次の条件で起こります。
   • 少なくともIllustrator 2020〜2022(24.3.0〜26.0.2)
   • 少なくともmacOS Monterey 12.0.1(Apple Silicon) / Big Sur 11.6(Apple Silicon)の2環境
   • 少なくともMacBook Air(Apple Silicon, 16GBメモリ) / iMac(Apple Silicon, メモリ不明)の2機種
   • ExtendScriptのDocument.exportForScreens経由で実行
   • オプションJPG 100，300ppi(アートボードサイズは1700x1000px)
   • アートボードに透明効果を含む

   次の条件では起こらないか，遅延がさほど気になりません。
   • GUIから手動で実行したとき
   • オプションをJPG 100，72ppiにしたとき
   • オプションをPNG24，300ppiにしたとき
   • アートボードから透明効果を削除したとき

   次の項目はあまり影響しないようです。
   • IllustratorをRosettaで起動するかどうか。Rosettaにしたらさらに遅くなる

   期待する動作：
   ExtendScript経由で［スクリーン用に書き出し］を実行したとき，GUI経由で行うのと同じくらい速く動きます。

   資料：
   添付ファイル
   • sample.ai（書き出しに使うaiファイル）
   • exportForScreens.txt（実行するスクリプト。拡張子をjsxに変更してください）

   動画
   https://youtu.be/JNYN2ajyVKY

   Description:
   When I run Export for Screens via ExtendScript, it slows down and looks frozen. The rainbow cursor will appear.

   It actually works, and will finish if I wait long enough. It seems to take about 10 times longer than running it manually from the GUI.

   This is especially noticeable when exporting JPEGs. If the image to be exported is large to some extent, it will hardly progress after the progress bar reaches about 99%. CPU usage will be around 100%.
   Example: When exporting 8 1700x1000px artboards at 300ppi, it takes 157.636 seconds (the weight of each JPEG is 2.9MB).

   … more

   • 

   • 

   12 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issue is reported to be fixed in 27.8.1.

   Please verify it and comment back!

10. Illustrator will automatically convert color codes of shapes and vectors when a document of different color profile is imported.

    I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what you want to do and by pressing cancel the color codes will remain the same. This should not be a default behavior for color management as this will create a lot of confusion and unpredictable behavior for those who didn't read into color management. I think people will get help from this and please Adobe change it to not convert (preserve numbers as default behavior). This only affect the non global swatch colors. If you assigned a global swatch to the color. It will still remain the same.

    I've seen this issue where people complain about color codes in Ai changing automatically, this leads to brand color codes slight off for most projects. I've discovered this issue myself and apparently when profile mismatch warning box are not checked (i.e Ask when opening, Ask when pasting) Ai will automatically convert the colors without asking. If you import multiple images then the color will be way off after 10 images. This happens when Ai is in sRGB and the photos are either untagged or AdobeRGB or other than sRGB. If you checked the warning boxes Ai will prompt you what… more

    •  

    •  

    •  

    7 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    10 comments  ·  Learning and Help  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. GPU visual bugs on Mac

    • Vector outlines never line up with the actual shapes when zoomed in
    • In outline mode, zooming in causing the outlines to flicker and disappear
    • Infrequent jagged vector bug

    iMac Pro 2017
    macOS Monterey 12.4
    3.2 GHz 8-Core Intel Xeon W
    32 GB ram
    Radeon Pro Vega 56 8GB

    •  

    •  

    •  

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Menu interface is not displayed on Monterey 12.5.1 and Illustrator 26.5

    Hi,

    I have an issue with illustrator 26.5 :
    I can't open files and the menu interface is not displayed, nothing works.
    Same issue with InDesign 16.4.3 and all 17 versions.
    I got a MBP with M1 pro on the latest macOS (12.5.1), i tried the Apple Silicon and Intel versions with Rosetta, both doesn't work.

    Thanks

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Black Boxes appear and Unable to zoom past 1600% when GPU performance is turned off in Illustrator 25.3.1

    Well, I updated illustrator today and have major viewing issues.

    Black Boxes appear when selecting outlined text with the direct selection tool, when moving a shape, and in the upper left corner when viewing artboard. Everything disappears when zooming in more than 2400% in Preview mode and has a pixelated outline.

    MacOS Catalina version 10.15.6

    Adobe Illustrator v25.3.1

    •  

    •  

    •  

    •  

    32 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    28 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

14. Cannot exit presentation mode.

    Esc key is not working in presentation mode so I cannot exit from the presentation mode at all. I have to force quit the app every time.

    8 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Clipping Mask gets rendered wrong

    MacBook Pro (Retina, 15-inch, Mid 2015)
    Just recently install the macOS Monterey
    Using the newest version of Illustrator 2022

    The clipping mask doesn't work after I zoom in or zoom out.
    It shows what is inside the clipping mask with different shapes randomly every time just like the images below. I have to move around the image to get the original shape of the clipping mask.

    It works quite well in Illustrator 2018 actually.
    But the Illustrator 2018 version seems can not be downloaded anymore.

    I think people should be allowed to download the older version which they found most stable and familiar. Otherwise, we can only work with errors while waiting for them to be fixed.

    I hope it will be taken into the consideration, thanks.

    MacBook Pro (Retina, 15-inch, Mid 2015)
    Just recently install the macOS Monterey
    Using the newest version of Illustrator 2022

    The clipping mask doesn't work after I zoom in or zoom out.
    It shows what is inside the clipping mask with different shapes randomly every time just like the images below. I have to move around the image to get the original shape of the clipping mask.

    It works quite well in Illustrator 2018 actually.
    But the Illustrator 2018 version seems can not be downloaded anymore.

    I think people should be allowed to download the older version which they found most… more

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    5 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Pink screen and residual image artifacts

    The pink screen flash is back for me in 26.03 when opening files, but now I have the added bonus of image shrapnel being left everywhere (image attached).

    Mac mini M1. Happens with both MacOS 12.1 and 12.2 beta (release candidate).

    •  

    7 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Toggling Layer Visibility Causes Hang

    Toggling layer visibility seems to be increasingly difficult for my latest release of the standard Illustrator build. I just tried a complete uninstall/reinstall, and the problem persists. Once I toggle layers on/off without any other active layer visible I get the Mac beach ball/spinning wheel. If I add a blank placeholder layer I have no issues toggling as shown below. This is the current release of Illustrator. I can share one of these files to see if it is setting related or cannot be reproduced, but I had this same issue on a much higher spec’d out PC than my current 2015 5K iMac shown in the video. The video excludes the beachball as Quicktime does not record the icon/spinning wheel. You will notice the layer visibility does not respond unless another layer is first enabled.

    iMac (Retina 5K, 27-inch, Late 2015)
    4 GHz Intel Core i7
    Memory 16 GB
    AMD Radeon R9 M395 2GB

    Resolution: 5120 x 2880
    Mac OS 12.4

    Illustrator 26.3.1

    Toggling layer visibility seems to be increasingly difficult for my latest release of the standard Illustrator build. I just tried a complete uninstall/reinstall, and the problem persists. Once I toggle layers on/off without any other active layer visible I get the Mac beach ball/spinning wheel. If I add a blank placeholder layer I have no issues toggling as shown below. This is the current release of Illustrator. I can share one of these files to see if it is setting related or cannot be reproduced, but I had this same issue on a much higher spec’d out PC than my… more

    • 

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Layers  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Opacity mask editing mode is broken, changes made are not visible unless Clip / Invert option is selected

    I am experiencing a very new issue with Illustrator: when I draw something upon an opacity mask, the effect is not shown in real time.

    Never happened something similar before.

    I'm trying different settings with CPU preview, and also the relevant flag in the preferences (Draw and modify in real time, under "Performance" tab, hte last line) but does not seem to affect.

    This has been happening since the latest update.

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    •  

    97 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    84 comments  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Completed (Comments Open)  ·  AdminRohit Jain (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

19. Illustrator 25.4.1 Generating constant 105MB log files into com.adobe.dunamis folder and filling up hard drive

    When I am working in Illustrator, my fan starts to run and Illustrator generates multiple log files per minute in the com.adobe.dunamis folder. Each log file is roughly 105MB and before I was able to pinpoint what was going on, it filled my hard drive with 750GB of log files. If I close Illustrator and reopen it, it stops for awhile but I haven't been able to pinpoint what triggers the start of the log file generation – it isn't consistently doing it, but it does occur multiple times per day.

    11 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Under Review  ·  17 comments  ·  Performance  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Circular Text Rotation different on newest update.

    Opening a file with perfectly centered text on a circle is now off center. Live rotating seems to make the text hop around the circle not conforming to the rotation.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating