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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8150 results found

  1. 大きなキャンパス時にピクセルビューにすると、カーソルキーでのオブジェクト移動時に10pxづつ動いてしまう

    1. M1 Mac mini OS 12.1 / Illustrator 26.0.2

    2. 手順
      大きなキャンパスでデータを作成
      既存デザインデータを貼り付け
      ピクセルビューで作業
      ピクセル吸着モードで作業
      キーボードのカーソルキーの左を押す

    3. 想定していた結果
      環境設定では0.2pxに設定されているので、
      1pxづつオブジェクトが移動するはずですが、10pxづつ動いてしまうようです。

    大きなキャンパス時にピクセルビュー+ピクセル吸着モードにすると、カーソルキーでのオブジェクト移動時に10pxづつ動いてしまうようです。

    4 votes

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    0 comments  ·  Documents and Artboards  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告内容の現象は、表示メニューの「ピクセルにスナップ」がトリガーになっているようです。

    macOS と Windows 両方で再現しました。

    修正などの開発進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  2. 文字組みアキ量設定の読み込みで名称に「コピー」が付与される

    Illustrator Ver.26.0.2の、文字組みアキ量設定の読み込みに関する不具合です。

    1. 任意名称で文字組みアキ量設定を作成する
    2. 書き出しを使ってmjkファイルを書き出す
    3. 2のファイルを別のファイルで読み込みする

    この結果として、元の名称のまま読み込まれるのではなく、「●● コピー」（●●は元名称）と、必ず「コピー」が付きます。

    Windows 11および、macOS 12.1環境いずれでも発生する問題となっています。
    （ジャパンコミュニティにも投稿あり）
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%96%87%E5%AD%97%E7%B5%84%E8%A8%AD%E5%AE%9A%E3%81%AE%E8%AA%AD%E3%81%BF%E8%BE%BC%E3%81%BF%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6/td-p/12603274

    2 votes

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    3 comments  ·  Type, Fonts, Text  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました現象を ver.26.0.2 で確認できました。

    同名の文字組み設定がない場合でも、「コピー」が追加された文字組み名として読み込まれているようです。

    今後の開発の進捗がありましたら、こちらで報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  3. Textfehler: Worte werden unkontrolliert durch Bindestriche getrennt.

    Zuvor angelegte Dateien, die weiter bearbeitet werden sollen, haben auf einmal etliche Bindestriche, die niemals angelegt wurden. Das Problem tritt bei alles Usern auf verschiedenen Computern auf.
    Wir können so nicht die Richtigkeit der Daten bei Weitergabe an Druckereien gewährleisten und haben aktuell eine Menge Mehraufwand.
    Das erste Bild ist aus der vektorisierten Datei (14.28.25), die eigentlich aus der offenen Datei (14.27.42) entstanden ist. Die offenen Datei hat seit dem letzten Update allerdings Fehler. Das ist kein Einzelfall. Der Fehler tritt oft auf.

    1 vote

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    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  4. Illustrator holds on to DWG/DXF files until it quits

    If a DWG/DXF file is opened, imported or even looked at by illustrator, then those files can't be moved, renamed, deleted or modified at all until illustrator is quit. Windows shows the error "Can't do 'x' because the file is still open in Illustrator.
    Seems to be a 2020/2021 issue as 2019 doesn't do the bug.

    11 votes

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    9 comments  ·  File Save, Import and Export  ·  Admin →
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  5. ERROR with drop shadow when blend

    the object disappears in pieces

    2 votes

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. Copying and Constraining using keyboard shortcuts (Opt/Shift) is causing error sound

    This version of Illustrator (26.1) on MacOS Monterey 12.3 is sporadically having problems with taking an object and using keyboard shortcuts to copy/constrain (option/shift). At seemingly random times when trying to copy an object with option held down or option/shift held down and dragging the object with the mouse, I am getting the error noise and then a rejection of what I was trying to do. It happens frequently throughout my workflow, but I'm not sure exactly what is triggering it. Sometimes I get the error noise when simply dragging an object around the artboard, but again seems totally random.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  7. Export for screens importing to After Effects as the same image

    When exporting for screens the artboards save out as separate files and in Photoshop and everywhere else appear as they should, however even importing to After Effects they all appear as the same file. If I re-save them in Photoshop it fixes the problem but is a hassle for something I need to do on a regular basis. This has been the case for several years and different versions of Illustrator on different computers.

    3 votes

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  8. Fehlendes abspeicher neuer farbfelder

    Kann keine neuen Farbfelder abspeichern, geschweige denn sie in der Bibliothek unterzubringen, noch die Standardfarben zu löschen… Wäre schön wenn man das über ein plussymbol hinbekommen könnte… plus neuen Farbenamen als Kategorie in die man die neuen Farbfelder speichern kann und beim antippen der Kategorie die Möglichkeit in Bibliothek zu speichern…

    3 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  9. Locked and/or hidden objects still become selected

    The object is locked and/or not visible, yet when the layer is selected, all objects including the locked and hidden objects become selected and move when they should not.

    (Illustrator 26.0.1 / OS Catalina 10.15.7)

    4 votes

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    3 comments  ·  Selection  ·  Admin →
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  10. Dialog box pop up warning when opening the application for IllustratorGc.jsx

    Illustrator version:25.3 (updated today to run natively for M1)

    Hardware Specifications:
    MacBook Pro M1
    OS: macOS Big Sur 11.4

    I updated my Illustrator today to run natively on M1 and have been facing this issue for a while.

    I changed none of my preferences but randomly seem to be getting this warning pop-up that does not go away when clicking on 'Continue' or 'Cancel' - I tried reinstalling the app which didn't work at first, so I removed my preferences and tried again but that did not fix it. It seems the warning pop-ups just when I open the application…

    9 votes

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    12 comments  ·  User Interface  ·  Admin →
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  11. Problem ingesting then reexporting SVG with transform attributes

    Take an SVG file with transform attribute which contains some translate(x,y) distance. Illustrator will open it fine, but if you re-export (save for screens), transforms are mangled and go outside the svg viewport.

    Please investigate, maybe it's worth to wipe the transform attributes completely when saving to a new SVG file?

    I attached the example SVG file. Disregard the fills, they were originally set to consume CSS-variables but Illustrator wiped them (which is another potential bug). For example, fill would be like: fill="var(--c-color-semantic-codsen-roundel-bg)".

    Thank you.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Illustrator can not save

    I run Illustrator 26.1 on a 2019 MacBook Pro with macOS 12.3.
    Illustrator can not save any new files!!? The saving window appears but the Save button is inactive and nothing in the left menu works. I can save to Cloud but not locally. Basically the whole Save-window is inactive. The only way to close the window is through shortcut CMD + "."
    It "feels" like I don't have access to my Mac?
    I can save existing documents (but not Save As).
    I have tried to reinstall Illustrator and reset settings (CTRL, OPT, COMM at startup) but nothing helps.
    Please…

    1 vote

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    1 comment  ·  File Save, Import and Export  ·  Admin →
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  13. Illustrator won't let me save

    Whether I open an existing ai file or start a new, when I got to save the document, it opens up the save menu however then it doesn't allow me to click on any section, not even the side menu to desktop, and you can see the save button is greyed out? Please can you provide a solution?

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  14. テキストをアピアランス分割+アウトラインした際、線の太さが変わる

    オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    macOS Catalina 15.7
    Illustrator　 2022（26.0.3）

    問題が発生したときに実行していた手順
    1　テキストに対し、アピアランスパネルで「線」を追加。
    2　線に任意の太さと色を設定。
    3　アピアランスパネルで　パスの変形→変形→拡大・縮小を任意の数値に設定。
    4　テキストを選択し、オブジェクト→アピアランスを分割
    5　テキストを再度選択し、書式→アウトラインを作成　を実行。

    想定していた結果
    見た目そのままの状態でアウトライン文字になる

    実際の結果
    アウトライン文字になるが、線の太さが変わる

    文字のアウトラインを先に実行すると別のアピアランスが作用して違う見た目になってしまうため、現状「拡大・縮小をしない」しか回避手段がありません。
    Illustrator バージョン26.1でも同じ結果になります。

    よろしくお願いします。

    2 votes

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    Under Review  ·  0 comments  ·  Type, Fonts, Text  ·  Admin →
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  15. Importing CAD DXF files: Unknown Format and Cannot Be Opened

    I am using Illustrator 2020 on a Windows 10 computer.
    We import CAD files in DXF format to create AI files for our graphics department to use. We are successful when importing ACAD2000 DXF files, but have problems with more recent versions. Elements drop off when importing ACAD2004, 2007, 2010 DXF files. When trying to import ACAD2013 and 2018 CAD files I get the message "Unknown Format and Cannot Be Opened".

    21 votes

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    27 comments  ·  File Save, Import and Export  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.x which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  16. I cant open the documents that are saved in the cloud, so i have to saved them in my computer and i dont want to do that. Please help my

    1 vote

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    0 comments  ·  Cloud, Libraries  ·  Admin →
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  17. Ver 23.3, When character unit is Q, spin button does not work properly with font size of character panel and control

    Version : 24.3
    OS : Windows and macOS

    1. Set the unit character to series (Q) in the environment settings
    2. Create point text and area text
    3. Change the font size of the character panel or control with the spin button.

    In this operation, the spin button does not work properly, and the size can be changed only within a specific range based on the character size at the time of selection.
    In the property panel, it works normally.
    Even if you enter it directly, a value with decimal will be entered instead of the entered value.
    Other units are normal.

    Original…

    133 votes

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    20 comments  ·  Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  18. Export for Screens: ImageType PNG - is not recorded as an action

    When i export for screens and select png as export type with a fixed width of 5906 px in my case, then this action is simply not recorded.
    Other image types are recorded (like jpg or svg).

    4 votes

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    1 comment  ·  Actions  ·  Admin →
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  19. Colour Variation when using "Darken" transparency

    Why am I getting a colour variation on screen when using the "Darken" mode in the transparency field.
    See attached illustrator Pdf.
    The "Substrate" spot colour has the "Darken" applied which is layered on top of the colour wedges.
    Should the colours of the wedges not display the same irrespective of whether "Overprint Preview" is on or off?

    4 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  20. Unwanted automatic grouping of compound paths with blob brush tool

    When I draw too close to an existing path/compound path with the blob brush, it automatically groups the two (SEPERATE!) path together.
    It is "solved" if I check "merge only with selection" but that is not a real fix.

    https://community.adobe.com/t5/illustrator/unwanted-grouping/m-p/12309007#M286929 see this thread for more on this issue.

    On MacBook Air M1, newest update, using wacom tablet. It did not ever happen before.

    10 votes

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    3 comments  ·  Tools  ·  Admin →
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