8152 results found

1. Wake from sleep issues

   Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.

   It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.

   Edit: I have just noticed I get same behaviour with the window resize and some flickering of the actual image in photoshop too.

   Edit:
   • In Illustrator, the preview and pasteboard change shade when hitting space for hand tool - interestingly ONLY when the mouse cursor is within the pasteboard area. If it is over control or palettes etc then no change in preview.

   • Closing document and reopening seems to sort the issue (no need to relaunch Illustrator)

   Something to do with how CC is communicating with M1 GPU?

   Mac Mini M1 2020, macOS Big Sur 11.4, Illustrator 25.3, Photoshop 22.4.2

   Illustrator, since the update, when waking from sleep, or even just display sleep - has started to resize the main app window to about 2/3 height of the screen and then when transforming objects (any movement or rotation etc) the pasteboard flickers. The pasteboard also changes shade when shifting bewteen tools - again only after waking from sleep.

   It is a brand new Mac Mini, and only affects Illustrator WITHIN the window - i.e. only the pasteboard - no menus or tools etc flicker.

   Edit: I have just noticed I get same behaviour with the window resize and some flickering… more

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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2. Type jumbles up in text box. Maybe because I installed Hebrew/Arabic capability?

   When I create a type box and either type in it or copy-paste from a text editor (BB Edit, which provides really clean type), the type jumbles up together without word breaks. Sometimes it ends up overwriting type that's already there and sometimes the type ends up occupying a single line, even though it may be many lines of type.

   I've had a number of type problems of various sorts since installing Hebrew/Arabic type capability several months ago.

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Divide ( ÷ ) dimensions not working

   Divide ( ÷ ) dimensions not working I can just use + * - in transform panel

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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4. Anchor Point w/ Tools Not Working

   I am using the latest verion of Illustrator on my updated Macbook 15.0, and I have to hand in a project BUT the anchor points are suddenly not working for pen, curvature, or anchor point tool. I dont know exactly how to explain it but when I try to add a line to my layer it doesnt set the anchor point where I want it, and doesnt add lines where I want them to be. When I try to move them they are very rigid in where to go, and I cant edit how long/short they are. Has anyone else experience this? I tried to uncheck the rubber band selection and restarted the program, but this doesnt seem to be working. I've attached some pictures down below to try to showcase what the problem is - I am trying to outline the black lines here, but the anchor point is refusing to follow. Help!

   I am using the latest verion of Illustrator on my updated Macbook 15.0, and I have to hand in a project BUT the anchor points are suddenly not working for pen, curvature, or anchor point tool. I dont know exactly how to explain it but when I try to add a line to my layer it doesnt set the anchor point where I want it, and doesnt add lines where I want them to be. When I try to move them they are very rigid in where to go, and I cant edit how long/short they are. Has anyone else… more

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   1 comment  ·  Actions  ·  Delete…  ·  Admin →
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5. Exporting of Multiple Artboards in PDF gets messed up the order of pages (Artboards)

   Exporting an AI file that has multiple artboards in it to PDF used to show the artboards in order. Now it just messes up my artboard order. The artboard names are 1,2,3,4.. After export the pages come in this order: 1,2,4,3

   My illustrator version: 25.4.1

   Same file works perfectly in the previous version (before I updated)

   2 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Just downloaded Illustrator and i have no free trial

   Hi I wanted to try the product, I just downloaded it, but I didn´t get any free trial.

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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7. イラストレーターの新規作成・読み込みができない。

   iMac OS BigSur バージョン11.5

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   Request to Contact Support  ·  2 comments  ·  Launch  ·  Delete…  ·  Admin →
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8. Object redraw issues

   Having issues with AI 25.3.1 update and object redraw. When I drag elements around the artboard they start breaking up and pixelating. Video showing issue attached. MacOS 10.14.6.

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. Difference in SVG clipboard code between Mac and Windows in v25.4

   There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.

   I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.

   I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.

   This is the post on the Glowforge forums that explains the differences.

   https://community.glowforge.com/t/paste-from-illustrator-coming-in-at-75-size/97704/28?u=shop

   but here's the essence.

   ======

   Here is the SVG code from a square created in MacOS on the current version of Illustrator. This SVG code can be pasted into the Design Library and opens as a 1" by 1" square as expected.
   <svg id=“Layer_1” data-name=“Layer 1” xmlns=“http://www.w3.org/2000/svg%22 width=“1.01in” height=“1.01in” viewBox=“0 0 73 73”><defs><style>.cls-1{fill:#fff;stroke:#231f20;stroke-miterlimit:10;}</style></defs><rect class=“cls-1” x=“0.5” y=“0.5” width=“72” height=“72”/></svg>

   Here is the SVG code from a square created in Windows on the current version of Illustrator. This code, when pasted into the Design Library, opens to a square that is approximately .75” by .75"
   <svg id=“Layer_1” data-name=“Layer 1” xmlns=“http://www.w3.org/2000/svg” viewBox=“0 0 73.13 73.13”><defs><style>.cls-1{fill:#fff;stroke:#231f20;stroke-miterlimit:10;}</style></defs><rect class=“cls-1” x=“0.5” y=“0.5” width=“72.13” height=“72.13”/></svg>

   The MacOS version is defining a width and height that can be applied to the layer; this is missing from the Windows version. This means there is no reference point to use when the Glowforge app scales the design. There are ways we try to scale appropriately in our software when this information is missing, but that’s dependent on the other information present. For instance, if the same SVG were exported and then uploaded, it would include information that the file came from Illustrator. This would fill in the blanks our software needs to understand the default dpi being used by the program, and how we can calculate that to match our app’s display.

   ========

   Is there a specific reason that the SVG clipboard code on the mac is different? is there any way you can fix the Windows SVG clipboard code to work the way it used to? or at least give an option for it to work that way again?

   There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.

   I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.

   I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.

   … more

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   1 comment  ·  Other...  ·  Delete…  ·  Admin →
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10. New Document Window - Buttons Cropped (Mac OS)

    On Mac OX 11.6 (27" screen, 4K) the buttons inside the 'New Document' window are partially cropped out of sight.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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11. Colour code changing Illustrator 25.4 BUG!

    When I put in a number on R G B example R88 G122 B27, it changes but then when I select another object and go back to double check the other object the colour has changed back to something else. See screen shot. I saved the colour in the pallete. The colour should have the same values as the name I want R88, G122, B27 but its value is different, its giving me a different colour value.

    My colour setting are see screen shot

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    3 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue.
    We are able to reproduce this issue and investigating it further.

    Regards
    Ankit Goyal

12. Object\Filters menu item lacks hotkey

    When you press Alt-O, you can't access 'Filters' submenu with a key (the item has no underlined char).

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    6 votes

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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13. Illustrator utterly slow after 25.3.1 update

    Running on late 2013 mac Pro with 64GB RAM

    As per title, even menus take a while before opening. Tried to uninstall and reinstall, no effect. If I go back one version it works as before, at usual speed.

    4 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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14. "Not Responding" every 30 seconds

    1. Windows 10, Intel i9-9900K, 32GB Mem, Nvidia RTX 2060 Super
    2. Adobe Illustrator Desktop v25.3.1
    3. Open Illustrator
    4. Every 30 seconds, "Not Responding" appears and I am unable to perform any action for approximately 15 seconds

    I also received a System Compatibility Report- Video Intel(R) UHD Graphics 630. I ensured all drivers, windows, and illustrator are up to date. The issue still occurs.

    2 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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15. why did you just add 3 steps to a simple process

    changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.

    Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of .ai change that simple 1 step process to a 4 step process? This may seem a minor thing but there are dozens of these minor things happening all the time! Every day it's something new that makes my work slower. A new box around groups that makes it harder to move that group. The tools suddenly are in different places. A placed photo can't be moved after you place it now the anchors don't deselect. My cursor flutters wildly between tools. these are just in the past few days and there is more. If I didn't know better I'd think adobe was just trying to drive me nuts! Who is responsible for these ridiculous changes in the interface? How can anyone get any work done when the program is in a constant state of chaos and random changing with no warning and no explanation. Can you explain this?

    changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.

    Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of… more

    3 votes

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    2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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16. Divide tool Not removing underlying color

    A red box on top partially overlapping a yellow box. With both objects selected the Divide tool is used from the pathfinder. Where the two graphics intersect it leaves two layers of objects. The red on top and yellow underneath. Previous versions yellow would not be there. I have never seen this in the 20 years I have been working in Illustrator. Divide is powerful tool we used for both silkscreen and digital printing. Would appreciate a fix so it functions properly again.

    1 vote

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    2 comments  ·  Pathfinder and Compounds  ·  Delete…  ·  Admin →
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17. SVG Filter exported wrong

    I have an svg filter applied to a simple path, which is applied correctly in illustrator, but when I export as an svg one feBlend item is missing.

    My filter
    <filter id="wood">
    <feTurbulence baseFrequency=".4 0.002" numOctaves="2" result="stripes" stitchTiles="noStitch" type="fractalNoise">
    </feTurbulence>
    <feColorMatrix in="stripes" result="woodStripes" type="matrix" values=" 0 0 0 0.52 0.04 0 0 0 0.29 0.03 0 0 0 0.15 0.01 0 0 0 0 1">
    </feColorMatrix>
    <feTurbulence baseFrequency="0.5 0.5" numOctaves="2" result="smallNoise" stitchTiles="noStitch" type="fractalNoise">
    </feTurbulence>
    <feColorMatrix in="smallNoise" result="desaturatedNoise" type="saturate" values="0.2"></feColorMatrix>
    <feBlend in="woodStripes" in2="desaturatedNoise" mode="multiply" result="woodTexture"></feBlend>
    <feComposite in="woodTexture" in2="SourceGraphic" operator="in"></feComposite>
    </filter>

    Is exported as

    <filter id="wood" name="wood">
    <feTurbulence result="stripes" baseFrequency="0.4 0" numOctaves="2" type="fractalNoise"/>
    <feColorMatrix result="woodStripes" values="0 0 0 0.52 0.04 0 0 0 0.29 0.03 0 0 0 0.15 0.01 0 0 0 0 1" in="stripes"/>
    <feTurbulence result="smallNoise" baseFrequency="0.5 0.5" numOctaves="2" type="fractalNoise"/>
    <feColorMatrix result="desaturatedNoise" type="saturate" values="0.2" in="smallNoise"/>
    <feComposite operator="in" in="woodTexture" in2="SourceGraphic"/>
    </filter>

    Which is missing the line:

    <feBlend in="woodStripes" in2="desaturatedNoise" mode="multiply" result="woodTexture"></feBlend>

    When I manually add the line, the svg is correct.

    I have an svg filter applied to a simple path, which is applied correctly in illustrator, but when I export as an svg one feBlend item is missing.

    My filter
    <filter id="wood">
    <feTurbulence baseFrequency=".4 0.002" numOctaves="2" result="stripes" stitchTiles="noStitch" type="fractalNoise">
    </feTurbulence>
    <feColorMatrix in="stripes" result="woodStripes" type="matrix" values=" 0 0 0 0.52 0.04 0 0 0 0.29 0.03 0 0 0 0.15 0.01 0 0 0 0 1">
    </feColorMatrix>
    <feTurbulence baseFrequency="0.5 0.5" numOctaves="2" result="smallNoise" stitchTiles="noStitch" type="fractalNoise">
    </feTurbulence>
    <feColorMatrix in="smallNoise" result="desaturatedNoise" type="saturate" values="0.2"></feColorMatrix>
    <feBlend in="woodStripes" in2="desaturatedNoise" mode="multiply" result="woodTexture"></feBlend>
    <feComposite in="woodTexture" in2="SourceGraphic" operator="in"></feComposite>
    </filter>

    Is exported as

    <filter id="wood" name="wood">
    <feTurbulence result="stripes" baseFrequency="0.4 0" numOctaves="2"… more

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Libraries panel not working in Beta 26.0 642 Mac

    Running MacOS beta 12.0 beta and the Libraries panel fails saying i need to install the latest version of CC Libraries. I have done that. Note the Libraries panel works fine in Photoshop Beta and all the other CC applications.

    3 votes

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    0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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19. Problemas ao tentar duplicar um artboard

    Hoje comecei a ter problemas ao tentar duplicar um artboard no illustrator, arrastando junto a tecla ALT. O programa está atualizado e mesmo reiniciando-o, o erro permaneceu (imagem 1). Ao tentar copiar e colar, deu outro erro (imagem 2).

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    1 vote

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    1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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20. Illustrator Key Commands Not Working 2021
    2 votes

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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