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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8152 results found

  1. Some process, probably library syncing, overwrote graphic updates

    Almost lost half a day's work. Though I lost a bunch of time and productivity figuring out how to get it back.

    A library graphic got overwritten by an older version of that library graphic by something other than a human being.

    I was working in Illustrator 26.0.1 and Photoshop 22.5.2 at the same time on a Windows 10 machine. I had the graphic as a Smart Object in Photoshop. But since it's a graphic it was being edited in Illustrator.

    I also had Illustrator 26.0.1 opened on my Windows 10 laptop cause that's where I do my pen work,…

    1 vote

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    1 comment  ·  Cloud, Libraries  ·  Admin →
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  2. i can't make my shape bigger or smaller

    when ı creat a shape ı can t make it smaller or bigger because ı cant see the tools

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  3. Texto no funciona correctamente

    Hola, tengo problema con la Herramienta Texto, el trazo no cambia, el texto no se ve aparece todo en negro cuando escribo.

    1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  4. アウトライン表示するとCPUプレビューになり重くなる

    アウトライン表示しなければサクサク動く。
    一度でもアウトライン表示するとCPUになり、重くなる。
    illsutratorを再起動しないとGPUに戻らない。

    スペック。

    Adobe Illustrator 2021 25.3.1
    Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
    32.0 GB (31.9 GB 使用可能)
    OpenGL Version: 4.6.0 NVIDIA 471.41
    Renderer: NVIDIA GeForce RTX 2080 Ti/PCIe/SSE2

    4 votes

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ver.26.1 へのアップデート後に同様の問題が発生するという報告が、以下の英語トピックにも寄せられていますので、追跡調査をいたします。

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42443869-view-using-gpu-gets-greyed-out-permanently-with-ou

    よろしくお願いいたします。

    Illustrator チーム

  5. Crashing

    I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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  6. Guides are invisible

    The update made my guides disappear unless I click on the object or artboard. It would be OK, but when I use the arrows to move the guides they disappear and I can't see how far I have moved them. May I change this update back to how it was.

    1 vote

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  7. The Corner Widget doesn't appear in all corners

    Where is previous versions Corner Widgets appeared in every corner, the current version doesn't show 'm in a lot of cases.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  8. Adobe Illustrator 26.0.2 on Mac OSX Catalina 10.15.7 will not launch

    I updated to Adobe Illustrator 26.0.2 from 26.0.1. I am on Catalina 10.15.7. Illustrator will not launch and I get the error report with the prompt to send it to Adobe. I restarted my computer and it behaved the same way. I then uninstalled 26.0.2 and re-installed a clean version. Still did not launch. I then uninstalled and installed 26.0.1, which I am using now, but would like to update.

    1 vote

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    0 comments  ·  Launch  ·  Admin →
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  9. Images not appearing on shared link

    When I create a shared link for review, the image do not appear on the link.

    1 vote

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  10. Properties panel and layers not showing in v25.3

    Since updating I can't see my properties and layers panel without reducing the panel to the smaller size.

    4 votes

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  11. Adobe will not open .eps file created in Illustrator

    Using Windows 10 on a Dell Inspiron. Created .eps file with Adobe Illustrator and it displays correctly. Saved to my Documents and to cloud location in Illustrator EPS format, but when I try to attach file in email Adobe says "Cannot open. Not a supported file format." In particular, it won't allow upload in box below for this message.

    1 vote

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    2 comments  ·  Actions  ·  Admin →
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  12. 文字パネルの水平比率の表示がおかしい。

    25.4.1をMacOS10.15.7で使用しています。

    文字パネルの「水平比率」、100%に指定しても
    あらためて確認してみると99.999%に戻る。
    フォントの種類を問わずです。
    とても気味が悪いです。

    1 vote

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  13. フリーズする

    os...Windows 10 Pro
    バージョン:2022最新版。
    描画作業をしていると突然フリーズして落ちる。復元されない。(2020版では、復元されたのに)

    仕事が進まなくて困っています。

    2 votes

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    0 comments  ·  Actions  ·  Admin →
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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックへご協力いただきありがとうございます。

    ご報告いただいた内容の詳細が不明ですので、詳細をお知らせください。

    最初にお願いがございます。

    「Illustrator 2022」は、先日、安定性の向上をおこなったバージョン「ver.26.0.1」を一般リリースいたしました。
    ご報告いただいた現象について、この最新バージョンで再現するかをご確認ください。

    もし、同じように再現するような場合は、以下の質問にお答えください。

    1. マシンのハードスペックをお教えください。
    2. どのようにデータを作成し、どのような操作でフリーズするのか、再現手順をお書きください。
    3. 再現データがあるようでしたら、検証用にご提供ください。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  14. Stroke display error when stroke is 0.001mm

    Stroke does not display correctly for very fine stroke lines on curves (for example 0.001mm). If the change the stroke to 0.1mm it displays perfectly, but when 0.001mm the appears to be large vectors filled in. There are not "really" there - it is just a display issue, but very easy to reproduce.
    Since 0.001mm is a common stroke width for Laser Cutters, this is a big problem as it is difficult to work with detailed drawings when it does not display correctly. See the attached sample for a very simple example.

    2 votes

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  15. 1,macos10.15.7 Illustrator26.0 PhotoshopEPS形式画像を配置すると指定したサイズにならない psd形式は問題ない

    この現象は、以前のバージョン CC2021までは発生しませんでした。
    解決策がありましたらお教えください。
    Windowsでは未確認です。

    2 votes

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    Need More Info  ·  PCM Maro responded

    Illustrator 製品版フィードバックにご協力いただきありがとうございます。

    ご報告いただいた「PhotoshopEPS 画像を配置するとサイズが大きくなる」という現象ですが、再現できませんでした。

    Photoshop の画像解像度ダイアログで「幅、高さ、解像度」が同じデータを各種画像形式で保存し、Illustrator 2022 に配置した場合は、同じサイズで読み込まれています。

    いくつか質問させていただきます。

    1. Illustrator 2022 では、全ての Photoshop EPS 画像ファイルで同じ現象が再現しますか? (リンク、埋め込み)

    2. Illustrator 2021 で新規ドキュメントを作成し、同じデータを配置しても問題ありませんか?

    3. 各画像データを Photoshop で開いて画像解像度ダイアログで確認しても、同じサイズ設定ですか?

    4. 確認しても「幅、高さ、解像度」が同じ画像データにも関わらず、やはり Illustrator への配置サイズが変わってしまうようでしたら、問題のデータを検証用にご提供いただけますか?

    以上、お手数をおかけいたしますがよろしくお願いいたします。

    Illustrator チーム

  16. 2 votes

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  17. AI v26.0 beta - start problems on macOS 10.15.7

    When starting AI v26.0 beta there are numerous error messages under macOS 10.15.7, see screenshot:

    1 vote

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    3 comments  ·  Launch  ·  Admin →
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  18. Outline view (ctrl-y) crashes Illustrator 25.3.1 immediately.

    I had this problem in verion 25.0, and then it went away with a couple of updates, and now it's back in 25.3.1

    Right now, the way it works is that I'll make a thing - anything (eg. just a rectangle), hit CTRL-Y (outline view) and... Illustrator crashes.

    Anyone else got this?

    1 vote

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    5 comments  ·  Other...  ·  Admin →
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  19. 2 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。

    もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  20. Symbols and fill & strokes

    In Illustrator 26 (Mac, Big Sur 11.6.1), Symbols (static) now accept fill and stroke properties with the symbol selected (not editing the symbol). Traditionally, they have not been accepting any fill or stroke properties as those are defined within the symbol. These are not dynamic symbols.

    1 vote

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    1 comment  ·  Symbols  ·  Admin →
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