Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8266 results found
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Direct Select Tool and Paste Crash
I am in AI 25.0.1. Running Mac OS 10.15.7. I have copied a type object to my clipboard, adjusted a few anchor points on another object and try to "Paste in place" while the anchor points are still selected. I am getting a hard crash when I do this.
1 vote -
I can't save my AI document on my desktop - Illustrator V.25 (italian language)
Hi, I need your Help. I cannot save my document on my desktop. Everytime I try to save a document, a pop up window appears. I attach a scrrenshot of that message. I tried to use command Save, Save as, Save as previuos version, Export in svg, eps ... I tried everything I can, but the message is always the same I attached. I can only save a Cloud Document, but this is no good for me. Can you help me?
2 votes -
Illustrator could only partially read this file
When I load the first attached file in 24.0.1 (with Windows 10) it loads OK and I can edit it. When I save it and try to reload it in 24.0.1 it says Illustrator could only partially read this file. That's awful when Illustrator cannot read a file it has just saved.
The layers (and sublayers) under ALL > WATERWAYS > A-B beginning with A have all gone missing when it reads in what it can. Other parts may be missing too.
It works fine in 23.1. and I have had to revert to using that.
I have lost a…
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Screenshot 2022-02-15 at 3.37.37 AM.png 285 KB -
Screenshot 2022-02-15 at 3.37.33 AM.png 176 KB -
ภาพถ่ายหน้าจอ 2565-01-22 เวลา 14.22.44.png 1009 KB -
ภาพถ่ายหน้าจอ 2565-01-22 เวลา 14.22.27.png 449 KB -
ภาพถ่ายหน้าจอ 2565-01-22 เวลา 14.22.09.png 96 KB -
ภาพถ่ายหน้าจอ 2565-01-22 เวลา 14.22.14.png 73 KB -
Screenshot 2021-08-11 at 6.01.59 PM.png 557 KB -
Screenshot 2021-08-11 at 6.01.34 PM.png 278 KB -
Screenshot 2021-08-11 at 6.01.27 PM.png 175 KB
28 votesHi Paul,
We would need these files to reproduce this issue. Can you please share the same on my mail ID: anish@adobe.com
Thanks
Anish -
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presentation mode - HDR Bug
Whenever I exit presentation mode my screen becomes super washed out and it disables HDR from the Windows settings.
1 vote -
App crashes after attempting to save document
App will crash if saving with Cmd + S or manually saving from File-Save or File-Save As.
1 vote -
Why am i getting image info when i click on an image in Libraries to open it??? I used to just click and open!!
I have to now add an extra click, just to open a licensed image. WHY? So frustrating! i want to double click on the dogs below and open the file, but i click as i always did, and it shows me image info. THEN I need to click on the pencil icon top left to finally open it! I don't want the image info!! I just want to open it! I've been using this for 20 years so don't know how on earth this suddenly started acting up. Any help appreciated.
1 vote -
1 vote
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SVGs opened in Illustrator don't include blend modes
I created an SVG in Illustrator that has some layers using the blend mode "overlay". I export out the SVG and it looks perfect. If I open that SVG in Illustrator it turns the blend modes into "normal" instead of "overlay".
3 votes -
Delete Anchor Point tool prefers bottom object instead of the selected one
When two anchors of different objects are layered on top of one another, the delete Anchor Point Tool will always select the bottom object, whether I have the top object selected or not. The Add Anchor Point tool and Direct Selection will select the top object, but I want to be able to delete the anchor from the top object without having to go into the isolation mode. This wasn't the case in the previous version.
20 votes -
New Recolor Artwork information link not working
In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
http://www-staging.macromedia.com/go/ai_recolor_info1 vote -
Find & Replace Freezes Illustrator
Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.
1 vote -
Using pen tool, panning, navigating layers is laggy
Very frustrating. Just simple task like tracing sketches with the pen tool, panning with the spacebar or swiping from layer to layers causes the program to freeze. I see the pinwheel more then I see the mouse.
2 votes -
Regular Text in SVG opens as Italics
Please check the attached AI which was saved from an SVG exported from Avid Sibelius 2021.2 on macOS 11.2.1 — in Finder and Spotlight the preview is correct and corresponds to what was in the source program (Sibelius).
Opening the file in Illustrator makes all text objects which were in Academico font, Regular weight, become Italics weight.
Opening the file in Affinity Designer doesn't show this particular problem.I cannot attach the SVG so I'll attach the AI.
I hope you can investigate it in the same way.
This is the Dropbox link to the SVG: https://www.dropbox.com/s/l4aja38o3iu0txu/bach-inventio4_0001.svg?dl=01 vote -
Type disappears in latest update
Typing in a text box, all of a sudden it disappears even though all indications say it's there, the right point size, and has a fill color.
3 votes -
3d extrude doesn't cap a cube
Mac mini M1, BigSur 11.1, Illustrator 25.0.1
draw a square, select Effects-3d-Extrude-
45Deg, 45 Deg, 90 Deg.
select Cap.
Does not cap the cube.1 vote -
"Distribute" object function is not working properly
You cannot distribute objects. All objects align together in the center.
7 votes -
Decimal points added to values - Precision issues
I am operating on Windows 10 and just updated to Ilustrator 24.3.
I am having all kinds of massive issues with precision when working in files created between Illustrator 24.1 and the most recent update at 24.3. When I create text and set the point size, I'll come back later to find that it is "48.002 pts" and that the horizontal scale is at "99.9987%" and it is no longer aligned at x: 1 in., y: 1 in., but has moved to "x: 1.005 in" and "y: .9998 in." This happens will all kinds of objects, not just text. The…
6 votes -
Illustrator file showing "text import file" tab
when i launch my illustrator file, it showing text import file, and i click ok. nothing is shown, just blank artboard.. please help me.. it's my important file :(
even though the file size is 1MB, but when opened it doesn't show anything2 votes -
1 vote
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Lag before you can edit a document name in Save As dialog on Mac
There's now a lag of a second or two before you can edit a title when you "save as" a document. It's super annoying if you have to resave multiple files.
1 vote
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