Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7475 results found
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Could not 'crop image'
- Catalina 10.15.1
- Illustrator 2020 latest version, 24.0??
Could not use the cropping tool to crop the image.
2 votes -
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF
Sunburst shape distorted when saving Illustrator (Version 24.0.3) file to PDF. I have created a sunburst shape in illustrator using a circle shape, then adding a dashed like stroke. The file looks totally fine in illustrator and also when I save it as a PNG and JPG, but when I save it as a PDF the sunburst is distorted (uneven lines). I even sent an illustrator file to a printer and my prints arrived distorted, which means they had the same problem. They are also using the latest version of illustrator. Is this a bug?
The larger file shows the…
1 vote -
Illustrator crashes when I copy/cut images with Pantones.
When I copy or cut an image in my document, my illustrator v24 crashes for some minutes.
1 vote -
Keyboard input lag 24.0.3
Keyboard input lag in 24.0.3, not present in Catalina
1 vote -
Copy objects from Illustrator to Photoshop
I'm not able to copy objects from Illustrator (2020) to Photoshop (2020).
I work on a mac OS High Sierra 10.13.6
2 votes -
Effects Preview Checkbox Has No Effect After First Check
Version 24.0 (64-bit)
When applying an effect to a path in Illustrator, checking the "Preview" checkbox will preview that effect, but unchecking the box does not return the path back to its original shape. To test:
Use the pen tool to draw a multi-segment shape.
Select the shape
Click Effect->Distort & Transform->Roughen
Click the Preview checkbox (the effect should be applied)
Click the Preview checkbox again (the effect will not be removed)I've tested this with most of the previewable effects in the Effects menu and they all behave the same.
3 votes -
Snap to grid doesn't work at artboard edge
When moving objects / vertices, they snap to the artboard edge and move freely without aligning to the grid.
Although this was supposedly fixed before, it is now broken again (version 23.1). Please see the following ticket for the issue:
2 votes -
UI goes crazy after Separations View and 'Clinging' bounding boxes?
Hi
Have a couple of bugs which constantly keep cropping up.
When using the Separations Preview, after turning it off again, I get white lines over the screen when scrolling around the page. The more I scroll, the more appear. I can rectify by floating the window, but that's not really a 'fix'...
Randomly/Occasionally I get a bounding box which 'sticks' to one item on the artboards – so whatever obect I select, the selection/bounding box will highlight both that and other object. Seems to randomly un-stick itself, but usually only sorted by closing the file.
2 votes -
user interface does not hold settings of brightness
The user interface does not hold the brightness settings. When illustrator restarts, many times it does not sustain the brightness setting from the last session
1 vote -
Expand greyed out for Blended variable width strokes
Create a stroke with variable width profile.
Duplicate it.
Blend he two with some steps.
Try to expand the Blend:
It's greyed out - only expand appearance is available.2 votes -
Fonts load time
I have a page of paragraph text and select a top heading to change the font, right click to click on recent fonts window, to select one... but god help you if you accidentally mouse over fonts instead, the beach ball of death. Not sure but it takes literally 3 minutes to finally load, and I am unable to hit esc to try and exit out, it goes until it loads, waiting and waiting and waiting... so not sure if its my system or how many fonts I have loaded, speed ???? Im trying to only select recent fonts, by…
1 vote -
double rulers
I've isolated exactly when this occurs. If I use the preflight panel, then go into overprint preview mode, it happens when I exit overprint preview mode in the preflight panel. At that point, the top ruler becomes two rulers. It happens maybe 70% of the time. Furthermore, when this happens, the cursor becomes offset by the same size as the lower ruler. The cursor is off by something like 3/4 inch. It's easy to resolve it. Control/Y and Control/Y again and it resolves, but it keeps coming back. This only happens on my Mac which is from around 2014. It…
1 vote -
Frequent crash, no crash report , sometimes does not generate recovered file
OS: Windows
Version: 10.0
System Architecture: x64
Built-In Memory: 16207 MB
Lenovo Yoga 720 151kb
intel core i7
Driver[1] Name: NVIDIA GeForce GTX 1050
Driver[1] Driver Version: 23.21.13.9125
Driver[1] Driver Date: 20180316000000.000000-000
Driver[1] Adapter RAM: 2048
Driver[1] PNP DeviceID: PCIIllustrator v23.1 (just updated today 10-5-2019, but problem I'm describing was happening with previous version)
Crashes 3-6 times per day depending on how much time I spend off and on AI. This had been going on as long as I've had this laptop, but some days are better than others. It stops responding and I have to end task via…
4 votes -
Unable to skew individual words/letters in type
In previous versions of illustrator, you were able to skew individual words/letters from the character menu. That option has been replaced by an option to rotate.
Distorting highlighted text distorts the whole box of type. The font I'm working with does not have and italics and I need this option to italicize specific words.
I am using 23.0.6 on a mac with OS Mojave 10.14.6.
I'm attaching screenshots of this feature in InDesign so you can see what this used to look like in illustrator, as well as a screenshot of the new character panel in illustrator where it's missing.…
3 votes -
6 votes
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Gray "Radial" Appears when using the shape tools
When I go to create and then manipulate shapes, this gray triangle shape appears. I can move a shape and make it "disappear" for a moment, but it keeps coming back. My artboard/work area turns black after a few minutes. Effectively, I can't use Illustrator due to this issue?
Ah - I was trying to use the shape builder tool, zoomed out, and then it all turned yellow...2 votes -
When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough.
When exported for screens, pictures that are rotated are extremely pixelated. And 300x300 resolution for PNGs is not big enough. I am working with letter and A4 formats, it is not convenient to enlarge my artboards every-time I export.
4 votes -
Illustrator crashes with every use. First, the drop menus depopulate, next the save dialog box dissapears, and then the program freezes
My issues with illustrator 2019 started with previous update, but I'm running Windows 10 Pro 1903 and it's still a problem. Seems I've been lucky though to have this only happen to me recently. People have been raising their hands on this being an issue for them since October 2018! Unbelievable. So what's the solution?
4 votes -
24.02 still hangs
24.02 still hangs, occurs when you try to print a file or close a file...is there any suggestions that can be made to fix this?
1 vote -
Print size and arrows on lines
When changing the direction of the arrow on a line, Print preview will switch to A4 even if the parameter has previously been set as A3.
Print Format : A3
- changing the direction of the arrow on a line -
Print Format : A4: //
1 vote
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