Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7689 results found
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Crash on "Missing Font" screen
Illustrator app will become unresponsive or non-functional at all, when there's a missing font window. and the missing font window is just blank, without anything. The only option is to go to my Windows task manager and close it by forcing quitting. This is latest version of Illustrator x86 app for Windows 10.
2 votes -
Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is
Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is hidden.
1 vote -
bars on the screen when moving (arm tool)
bars on the screen when moving the arm tool
1 vote -
Fonts issue
Illustrator often hangs on large documents. The same document outlined opens fast with no issues. There is something going on with fonts in 23.0.1 - Photoshop also has problems with fonts. I'm on a Windows 10 Pro.
2 votes -
Illustrator Bug - sometimes the fill color show at different location although actual shape is not.
sometimes the fill color show at different location although actual shape is not.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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checkered boxes block my screen
Everytime I make a stroke these checkered patterns block my screen
2 votes -
Glyph rendering bug with bitmap OT-SVG fonts
Glyphs that consist of a single-colored bitmap image are not rendered in text frames nor in the Glyphs panel.
When we start using them within a text frame, they also break the rendering of all subsequent characters (they disappear).
To reproduce, enter the character "m" in the attached AI file.
8 votesHello ,
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3 .
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html -
Batch exporting ai>psd does not work in latest Illustrator update.
Batch exporting does not work in latest update. The images appear to process, and as each image is processed, there is a message that a photoshop file is being created. However, the end result files are the same ai files that I began with. Using Mac OS 10.14.
2 votes -
When I export as png, application crashes
Adobe version: 22.1, OS: Windows 10 (the adobe application is on a virtual desktop for security reasons.)
From the last 2 weeks, I have not been able to export to png. This was never an issue until recently. I get a prompt for export for multiple screens. I've tried exporting it in multiple dpi (72, 192, and 300). This also crashes. I've tried choosing a single asset and exporting selection. This also results in a crash.
Please help me find a solution.
Thanks,
Lubna.2 votes -
Pantone + color book will not consistently "sort by name"
I keep the Pantone+ Solid Coated book open always, but every time I reopen the program it reverts back to "sort by kind" instead of the "sort by name" I keep choosing and is my preference.
2 votes -
Cannot scale item directly after placing...
When I place either a file or library item by dragging onto the artboard, I cannot scale that item (via double-click on scale tool). It does not apply the transformation. I have to repeat the transformation in order to get it to apply. This does not happen however if I place an item through the file menu. See attached video.
1 vote -
Illustrator 23.0.1 Selection Tool/dragging text box keeps unselecting by itself?
Keeps deselecting by itself when i try to grab objects and drag. When I press Shift and drag, it duplicates the text box and suddenly deselects itself?? anyone having this issue?
2 votes -
General Performance Issues and Font Issues
The Issue that I'm having see screenshots happens randomly in adobe applications like Illustrator.
I followed the instruction the adobe support gave me with the link, but there where no issue so I send you the last step, more details. Re-install fonts or Creative Cloud etc. don't solve the problem. I have this problems here and there since more than a year now.
macOS Mojave Version 10.14.02 (Issue appears also in older versions)
The latest Issue I have sometimes is, If I save the Illustrator file and saving is done, Illustrator jumps back 3-4 steps (undo). So after I save…
1 vote -
Transform Panel in Properties – Nudge using arrow keys problem
In investigating my own question from in the user forum (https://forums.adobe.com/message/10238447#) I discovered that there is a disconnect between the Transform panel that is embedded in the properties panel and the Transform panel that you access via the Window dropdown.
The free floating TRANSFORM panel you access from the Window dropdown works just like it always did... when I put my cursor in the X, Y, W or H and click an up or down arrow key it first rounds to the nearest .125" then increases or decreases .125" at a time (assuming the units are set to…
12 votesNo longer a problem in recent versions
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Unable to save to Illustrator 8 legacy format
Illustrator 23.0.1 (64-bit)
Windows 7 Pro SP1 x64File saved as Illustrator 8 cannot be reopened by Illustrator CC 2019 or earlier versions.
Create simple file (can be blank, but this doesn't show the full problem.
Save as Illustrator 8 format.
Attempt to ope.
Error message (see screenshot) is displayed.
Click OK.
File then opens, but has no content.1 vote -
Paragraph Styles reverting back
Adobe for MacOS version 23.01
I updated a paragraph style I've been using since the last version. So when I save the document it reverts some of the paragraphs to the previous paragraph style.
1 vote -
eyedropper tool
I have never had to ungroup objects to get the eye dropper tool to apply selected attributes to an object. This no longer works without ungrouping objects.
I have never had to ungroup objects to change the color of an object selecting a color from swatches. This no longer works without ungrouping objects.
I have posted a thread with all the screenshots you could ever need and the this appears to be a glitch that needs fixing...really, really bad. The solution to the issue from my thread was to post the problem here.
21 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Hidden dialogue/tip box behind application. Can't close or click anywhere in Illustrator. Just a beep
Within a few seconds of opening a document in CC 2018, a hidden dialogue box pops up behind the application, blocking any ability to click on options in the app until that box is closed. Problem is the box is hidden and nowhere to be found so all you hear is a beep each time you try to press anything. Force quit is the only option and this means not a single bit of work can get done. On Mac OS High Sierra 10.13.3
Very frustrating
3 votes -
Free Transform Tool hidden under Puppet Warp in toolbar
Illustrator CC 2018 22.1.0
The Free Transform Tool is no hidden under the Puppet Wrap Tool. The Free Transform Tool should be the default tool. The Puppet Transform Tool should be the one which is hidden.
In a typical day we use the Free Transform Tool quite frequently, while we almost never use the Puppet Wrap Tool. I do not speak for everyone, but only for our design studio and in my personal experience.
Before someone posts something about keeping the bounding box visible, please be aware that to remove as much useless clutter from our drawings while editing an…
12 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Keyboard doesn't register shortcuts
My Illustrator CC 2018 (last update) has a bug with the keyboard. It happens after couple of hours working on a project then the keyboard doesn't register any shortcut from the panel. The only way to fix this is to restart my Mac. Is there solution for this bug?
2 votes
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