Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7243 results found
-
color on screen looks different if cmyk or spot
this is a problem i found in illustrator, indesign and photoshop cc.
i create a gradient, say from 100% to 0% of cyan (c100 m0 y0 k0). (the color is not important)
than i create another gradient, from 100% to 0% of cyan (c100 m0 y0 k0), but spot color.
than i active 'overprint preview'.
on screen, the 2 color look different, and it's wrong.
we have the same color, the same gradient, so it MUST look the same.5 votes -
Asset Export panel list view trims filenames to approx 24 characters
Asset Export list view should show full file name or clip to panel width. As it stands, my file names are being trimmed even though there is plenty of room to show the full name.
3 votes -
Dotted line stroke defaults to 0 dash 1000 gap
BUG:
Dotted line stroke defaults to 0 dash 1000 gap.
Illustrator 22.0.1
Trying to make a dotted (circles) line (2 pt. line with rounded caps) with 0 stroke and 3 gap.
Defaults to 0 dash 1000 gap.2 votes -
Can't expand toolbar icons
Working in 22.0.1 on Mac OS 10.12.6, I can no longer expand a tool to use a hidden alternate, unless I use a keyboard shortcut. When holding down on the mouse button to select, nothing happens.
4 votes -
freezing after using brush tool
seems like this program is not going to work, just updated after being away from PC for 3 months (for work). Using brush tool freezes program. can use hot keys to change mouse, also can save. But can not move canvas, zoom in/out or continue painting.
windows 10 64 bit.
illustrator 22.05 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
CMYK values changes
On opening existing file and embedded profile mismatch, selecting "Convert doument's colors to the working space". will change K=100% to black defined in all CMYK values.
However opening the file keeping embeeded profile and hereafter assign the profile keeps the values intact5 votes -
Export As SVG with 0 decimals fails in handling closed bezier curves
When using “Export for Screens…” or “Export As…” for exporting an SVG and setting the number of decimals to 0, the exporter succeeds in encoding primitives like rects, ellipses, circles and polygons, using only integers for their coordinates – but when your artwork contains any closed bezier curves (e.g. drawn with the pen tool or derived from a font) the resulting path elements will look something like <path d="M0,0Z"/> or <path d="M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0H0M0,0Z"/>
What’s surprising about the bug is that the export of non-closed bezier curves works just fine.
Steps to reproduce:
- Create a new Illustrator file
- Draw a custom…4 votes -
Color cracking after update..
- version 22.0.1
- (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...
3 votes -
Units constantly auto resets to inches on every new document no matter how many times the preferences are set to point.. This bug needs a f
The most current version of Illustrator auto resets to inches for units with every new document created. I have set preferences for points, quit Illustrator and relaunched to create a new document and preferences default back to inches. This is a bug that needs a fix.
3 votes -
Charts and Graphs: x-axis number values shift when revising data in a bar graph
When reconfiguring a bar chart with new data (as opposed to creating a new chart), the values at the bottom x-axis will shift on their y-axis, or in other words, their baseline will shift.
5 votes -
Dropdown menu cut off
When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.
I'm working with Adobe Illustrator CC 2017…
3 votes -
3 votes
-
1 vote
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.Thanks
Anish Kumar
Illustrator Team -
There is not enough memory available to process the appearance of an object
- Ai 22.0.1
- Launch AI, create a new document OR open an old one
This error appears with ther first opened document only.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Saving issue - the error box pops up...
I was using CC 2017 and went to save my file and a box popped up that said
"This printer driver is not supported by Illustrator"
I clicked okay and it let me go back to working. When I went to save again the same thing popped up. I updated to CC 2018 and when the program opened this same message popped up.
It seems to still let me work in the program, but when I go to save the screen goes black and freezes the program for about 20-30 seconds
5 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Caps Lock
My version of Adobe Illustrator acts like the Caps Lock is on when it is off, and when I press the button again, it returns to the original tools. Help!
1 vote -
My Illustrator CC, The Ellipse Tool is broken stroke
Can help me, why this? The Ellipse tool broken after update.
Thanks3 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Shaper tool eraser bug
When I scribble over an extra line with the shaper tool the line disappears. if I copy/paste or move the object, the line reappears. its really frustrating that I cannot copy and paste my drawing and makes the shaper tool useless for me. any way to fix this? I added a photo with the extra lines
1 voteRequest to Contact Support ·AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Opacity section in Properties Panel does not inform about blend modes
If there is a blending effect applied in the opacity settings the properties panel does not reflect the blending mode. You have to click on the appearance panel or opacity to see if one is applied. Took me a few minutes to trouble shoot why an element was not visible. It would be nice if buried settings would show up if selected in the properties panel since it was designed to make the interface more simple.
4 votes -
Convert to shape tool
When using the convert to shape tool / ellipse:
Select circle imported from PDF that has 100's of points around perimeter. Use convert to shape, ellipse option. If I set the tool to "relative", and the value to zero "0", then the converted shape should match the original. Instead, the shape is larger, because it is using the size of the box inscribed in the circle instead of the diameter (or width and height). Please fix this.
2 votes
- Don't see your idea?