8051 results found

1. File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.

   After updating Adobe Illustrator, I have encountered a serious issue when working with PDF files that contain multiple artboards. When opening such files, I receive the following error message:

   File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.

   If I choose to import, only one artboard remains in the opened file, and all other artboards disappear. This happens with all files saved with multiple artboards, resulting in significant data loss.

   Please assist in resolving this issue, as it greatly impacts my work and causes loss of important data.

   Thank you for your attention. I look forward to your response.

   After updating Adobe Illustrator, I have encountered a serious issue when working with PDF files that contain multiple artboards. When opening such files, I receive the following error message:

   File "..." was generated by a newer version of Illustrator. Would you like to import this file? Some data loss may occur.

   If I choose to import, only one artboard remains in the opened file, and all other artboards disappear. This happens with all files saved with multiple artboards, resulting in significant data loss.

   Please assist in resolving this issue, as it greatly impacts my work and causes loss of important… more

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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2. COLRv1 Fonts Rendering bugs

   Rendering glitches for COLRv1 variable fonts. Glitches only show in Illustrator, but don't show up on the web or when exported (see screenshots)

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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3. Open or place PSD file does not keep any editable layers

   I am trying to open a file that I created in PSD that has three layers plus some adjustment layers. Two of these layers are text. Regardless of if I open or place them Illustrator, the file comes in as a single bitmap layer. Open does ask me if I want to keep the layers and text, but it does not work. Place doesn't ask; it just places the image.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Cursor stays invisible after exiting Presentation mode

   How to reproduce:
   Create a multiple artboard document.
   Enter presentation mode.
   Do not move the mouse.
   Use the left and right arrow keys to view all the art boards.
   Note that windows will make the mouse cursor invisible since you are not using it.
   Press ESC to return to normal viewing/editing mode.
   Now the mouse cursor is invisible.

   Work around: If you go back to presentation mode and wiggle the mouse and press ESC while the mouse is visible then the mouse will be visible in normal screen mode.

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. Issue with Rounded Paths vs. Straight Path Guides

   All of a sudden, any path that is rounded makes a solid guideline and any straight path makes a dotted guide.

   Is this new?

   FYI, I have always set my guides to be dotted lines.

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. Fitting an artboard to a path with a Freeform Gradient creates invisible border

   Fitting an artboard to a path with a Freeform Gradient creates invisible border. It seems to create space around the path when fitting — only seems to be an issue with freeform gradients.
   Running macOS Sequoia 15.3, Illustrator Desktop 29.6

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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7. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

   Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
   This worked in previous versions.
   See forum report from Helena here:
   https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Fix is available in version 29.7.1

8. Non-global swatches in cloud libraries don't retain names when added in new documents

   I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.

   If it matters, my workflow is selecting the objects that need the new swatches, then clicking on the swatch in the libraries panel. I don't do the thing where you right click>add color to swatches. And there is no way for me to tell from the libraries panel if a color is global or not, so I can't just go through the panel and change the affected swatches.

   I have a large cloud library with like 800 swatches for customers that I need to use in multiple different documents. Most of the swatches were uploaded with the global tag so when I use them later on, they still have their name when I add it to the documents. However, some of my swatches are missing the global tag so when I add them later on, they just automatically convert the selected object to CMYK and doesn't add it to my swatch panel.

   If it matters, my workflow is selecting the objects that need the new swatches, then clicking… more

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   0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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9. Illustrator freeze after navigating through opened files

   When i have two or more opened files and i navigate through Ctrl+Tab the first files remains open but no tool works except Ctrl+0 and then all starts working again...

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   3 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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10. Severe color shift in GPU Preview when placing images — macOS Sequoia + M4 chip + Illustrator 2025

    I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
    When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
    As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on Sequoia + M4 setups.
    Let me know if I can share test files, screenshots, or a screen recording. Thank you.

    I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
    When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
    As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on… more

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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11. Bezier handles become invisible

    I use the latest version of Illustrator cc 2025, on Windows 10.
    This problem has been going on for several, many versions back so it is not a version problem, but an Illustrator problem.

    When I work on a file for a long time, for example creating brands, so the entire table is full of tests, ideas, etc..
    I noticed that after working on the document for hours, days, it gets to a point that the BUG appears...

    As shown in the photo, the yellow vector on the right is the original document. I cannot see on that vector and on all the others present the handles of the bezier curves, the anchor points, the corners widget... Many times (not in this case) the snap to the paths no longer works (which are already not very precise)... etc..

    If I then create a new document and copy and paste the vector from the document with the bug, the handles magically appear and everything works again. (Orange vector on the left).

    I repeat, it is not a version problem, it has been years, many years (maybe since CC2020 that I noticed this problem).

    Does this happen to others? How did you solve it?
    I hope Adobe solves it. (Ai has too many Bugs 😥 )

    I use the latest version of Illustrator cc 2025, on Windows 10.
    This problem has been going on for several, many versions back so it is not a version problem, but an Illustrator problem.

    When I work on a file for a long time, for example creating brands, so the entire table is full of tests, ideas, etc..
    I noticed that after working on the document for hours, days, it gets to a point that the BUG appears...

    As shown in the photo, the yellow vector on the right is the original document. I cannot see on that vector and… more

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    5 comments  ·  Other...  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Happens when Cmd/Ctrl + H gets accidentally pressed, which is a hotkey for View > Show / Hide Edges command.

12. Brushes become a lighter tint of black in an RGB document when expanded or rasterized.

    Brushes like Art Brushes are based on a CMYK document. They were created with C0 M0 Y0 K100.
    When these brushes are used in an RGB document with an RGB black (0/0/0) for the stroke, the result will be around a lighter 10% black than expected because the CMYK black will be converted to RGB.
    You can check that by expanding, rasterizing or Output Preview in Acrobat.
    If they had been created in the CMYK document with a 100% Grey instead of CMYK values, they would have converted to the darkest black in an RGB documents (greyscale always keep their values when converted between RGB and CMYK documents).

    Brushes like Art Brushes are based on a CMYK document. They were created with C0 M0 Y0 K100.
    When these brushes are used in an RGB document with an RGB black (0/0/0) for the stroke, the result will be around a lighter 10% black than expected because the CMYK black will be converted to RGB.
    You can check that by expanding, rasterizing or Output Preview in Acrobat.
    If they had been created in the CMYK document with a 100% Grey instead of CMYK values, they would have converted to the darkest black in an RGB documents (greyscale always keep their… more

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    3 comments  ·  Brushes  ·  Delete…  ·  Admin →
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13. Ausgeblendete Objekte werden am Bildschirm angezeigt und trotz Ausblendung exportiert

    Ich verwende ein 64 Bit Betriebssystem und bin mit der Adobe CC stets auf dem aktuellsten Stand. Es stehen keine nicht installierten Updates an.

    Mein(e) Problem(e) trat(en) seit gestern verstärkt auf:
    Meine Datei besteht aus einigen Ebenen in denen Objekte in Gruppen oder einzeln liegen. Für den Export muss ich Elemente ausblenden. Zur Sicherheit habe ich alle anderen Objekte auf der Ebene stets gesperrt. Beim ein- und ausblenden entsteht der Fehler: Trotz Sperrung und Ausblendung wird das Objekt weiterhin angezeigt. Beim Export als PNG wird es leider auch mit exportiert (allerdings nicht zuverlässig - es kam auch vor, dass es am Bildschirm und in der PNG-Vorschau zu sehen war, im exportierten PNG aber nicht).

    Andere auffällige Fehler gestern traten beim Umbenennen der Objekte und Gruppen auf: Illustrator änderte beim Verschieben des Objekts ohne mein Zutun die Objektbenennung dieses oder einiger anderer Objekte.
    Heute fiel plötzlich beim Ausblenden der abgespeicherte Blur-Effekt (Gauscher Weichzeichner) von fünf Objekten aus. Hier wurde mir allerdings danach ein unbekannter Fehler gemeldet.

    Ebenfalls auffällig verhalten sich seit einigen Tagen meine Hilfslinien. Wenn ich die Linie setze ist sie unsichtbar. Klicke ich im Dokument an eine beliebige Stelle, erscheint sie wieder. Wähle ich sie aus, um sie zu verschieben, verschwindet sich optisch wieder und erscheint erst wieder, wenn ich anderswo hin klicke. Zum Arbeiten sehr mühsam!
    Keine der im Internet zu recherchierenden Fehlerbehebungsmaßnahmen greifen, da sich die dort beschriebenen Fehler immer mit bekannten Maßnahmen wie aus- und einblenden / sperren / anzeigen von Linealen etc. erledigen sollte.

    Hat jemand eine Idee, woran das liegen könnte?
    Gibt es Tastenkombinationen, die solch seltsames Verhalten auslösen (und die ich evtl. zufällig gedrückt haben könnte)?

    Vielen Dank!

    Ich verwende ein 64 Bit Betriebssystem und bin mit der Adobe CC stets auf dem aktuellsten Stand. Es stehen keine nicht installierten Updates an.

    Mein(e) Problem(e) trat(en) seit gestern verstärkt auf:
    Meine Datei besteht aus einigen Ebenen in denen Objekte in Gruppen oder einzeln liegen. Für den Export muss ich Elemente ausblenden. Zur Sicherheit habe ich alle anderen Objekte auf der Ebene stets gesperrt. Beim ein- und ausblenden entsteht der Fehler: Trotz Sperrung und Ausblendung wird das Objekt weiterhin angezeigt. Beim Export als PNG wird es leider auch mit exportiert (allerdings nicht zuverlässig - es kam auch vor, dass es… more

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    0 comments  ·  Layers  ·  Edit…  ·  Delete…  ·  Admin →
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14. Black table screen

    With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
    My computer is an HP Pavilion.
    Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
    Installed RAM: 16.0 GB (15.4 GB usable).
    System type: 64-bit operating system, x64 processor.

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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15. Upon reopening Ai files, it shows that fonts are missing when they aren't

    To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.

    Windows 10 Pro
    Adobe Illustrator v 29.5.1

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    3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. This issue affects every .ai file on macOS when attempting to open them via double-click from Finder. A system dialog appears stating:

    This issue affects every .ai file on macOS when attempting to open them via double-click from Finder. A system dialog appears stating:

    “<filename>.ai” could not be found.

    This problem has been consistently occurring since the introduction of Illustrator CC, and continues to affect all subsequent versions.

    This is a severe UX and workflow-breaking bug. It makes it impossible to use the most natural way of opening files on macOS. Users are forced to adapt inconvenient workarounds.

    Please escalate this issue to the engineering team and acknowledge it publicly. We ask for a fix or a detailed technical explanation of what’s causing the failure.

    Thank you.

    This issue affects every .ai file on macOS when attempting to open them via double-click from Finder. A system dialog appears stating:

    “<filename>.ai” could not be found.

    This problem has been consistently occurring since the introduction of Illustrator CC, and continues to affect all subsequent versions.

    This is a severe UX and workflow-breaking bug. It makes it impossible to use the most natural way of opening files on macOS. Users are forced to adapt inconvenient workarounds.

    Please escalate this issue to the engineering team and acknowledge it publicly. We ask for a fix or a detailed technical explanation of what’s… more

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    1 comment  ·  Launch  ·  Delete…  ·  Admin →
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17. There is a delay and lag when copying in Adobe Illustrator 2025 29.5.141

    When using Adobe Illustrator 2025, there is a delay and lag when copying. When performing a Ctrl+C copy of graphics or text, or when manually dragging, there is a delay and lag in the response, and the copy does not appear immediately. If a zoom operation is performed during a Ctrl+C copy, the delay and lag become even more pronounced.

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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18. Issue saving document on hard drive after creating a pattern swatch, file won't save or AI crashes. Cloud document saves fine!

    I keep recreating a pattern swatch to use on a social media image, and every time I go to save the document Illustrator either crashes completely or won't save the file and I have to start over again. Weirdly, saving to the cloud works just fine, it's only when I have to my hard drive on my brand new MacBook Pro. If I do any other work within the file, it will save. But if I create the pattern and use it within the file, the crash happens. Expected result is to be able to save the file on my hard drive and retain the pattern swatch in the file. Please help!!
    Macbook Pro - M4 Pro Chip
    Operating system: Mac Sequoia 15.5
    Illustrator: 2025 29.5.1

    I keep recreating a pattern swatch to use on a social media image, and every time I go to save the document Illustrator either crashes completely or won't save the file and I have to start over again. Weirdly, saving to the cloud works just fine, it's only when I have to my hard drive on my brand new MacBook Pro. If I do any other work within the file, it will save. But if I create the pattern and use it within the file, the crash happens. Expected result is to be able to save the file on my… more

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    7 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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19. Bottom of Artboard controls entry fields and text descenders cut off

    Steps to reproduce:
    1. Open a new or existing Illustrator file
    2. Look at the bottom left of the screen where the Artboard controls are
    3. Observe how close the entry fields/text are to the bottom

    Result:
    OBSERVED:
    - The bottom of the entry fields is cut off (see screen shot)
    - Entry fields still work as expected
    - Resizing the window does not fix the issue
    - Happens with main display or on external display

    EXPECTED:
    - Entry fields at bottom to not be cut off (bottom outline missing)
    - Descenders of text to not be touching bottom of screen

    Occurs on:
    Mac OS: 15.5 (24F74)
    2024 15” M3 Macbook Air with 27” Studio display
    Illustrator: 29.5.1

    Mac OS: 14.6.1 (23G93)
    2018 13” intel MacBook Pro with 27” LG display
    Illustrator: 29.5.1

    Steps to reproduce:
    1. Open a new or existing Illustrator file
    2. Look at the bottom left of the screen where the Artboard controls are
    3. Observe how close the entry fields/text are to the bottom

    Result:
    OBSERVED:
    - The bottom of the entry fields is cut off (see screen shot)
    - Entry fields still work as expected
    - Resizing the window does not fix the issue
    - Happens with main display or on external display

    EXPECTED:
    - Entry fields at bottom to not be cut off (bottom outline missing)
    - Descenders of text to not be touching bottom of… more

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    0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. 오프셋 패스 오류

    오프셋 패스 적용시, 원본 패스+ 오프셋 패스 라인 2개가 생성되어야 하는데, 원본패스 라인이 생성되지 않습니다. 빠른 해결 원해요.

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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