7495 results found

1. Lag on cursor and selections "sticking" to the cursor

   There is a lag on all selections in Illustrator 28.2. When I select any item I literally have to wait 2-3 seconds before I can move my cursor, else the selection "sticks" to my cursor and moves with it until I click again to drop it and then I have to ⌘Z to send the selection back to it's intended location so I can make the changes I need to make. SUPER FRUSTRATING.

   I have a new Macbook Pro with loads of RAM and never had this issue until the latest Illustrator update.

   Thank goodness I have Affinity Designer installed, because when I get too frustrated with Illustrator (my favourite app since 1994) I have a backup.

   Since Creative Cloud came into existence I've noticed more and more glitches in the Adobe software. Perhaps too many updates too soon, or not enough quality control or testing before sending updates out? At some stage the software will have to be rebuilt from the ground up like Affinity did, instead of building on old frameworks.

   There is a lag on all selections in Illustrator 28.2. When I select any item I literally have to wait 2-3 seconds before I can move my cursor, else the selection "sticks" to my cursor and moves with it until I click again to drop it and then I have to ⌘Z to send the selection back to it's intended location so I can make the changes I need to make. SUPER FRUSTRATING.

   I have a new Macbook Pro with loads of RAM and never had this issue until the latest Illustrator update.

   Thank goodness I have Affinity Designer installed,… more

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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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2. Nested Linked AI Files don’t display proper fonts

   Nested or linked AI files inside other AI layouts are not letting the fonts come through. It renders to default font.

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   4 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   As per the comment, the issue was with a font manager program (this time Typeface for Mac specifically), and fonts not being fully activated.

3. Error al exportar - guardar para web.

   No permite exportar ninguna mesa de trabajo, mediante la herramienta de (Exportar Como) y (Guardar para web), existe un error: "No se puedo escribir en el archivo debido a un error".

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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4. Snap to point

   Why not have snap to point regardless of what magnification you're at. I'm sick of having to waste my precious time zooming right in to make sure object lines and points are snapped together and aligned properly.

   This issue has been going on for a long time, and never gets fixed. I know others on forums have this issue as well...it's universal, not just me!

   I do hope someone reads this and actually does something about this issue, but I'm not expecting anything to be honest, because you haven't bothered to fix it for a long time now.

   Robert Bell

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   1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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5. Unable to catch error that occurs when exporting empty artboard to PSD

   en_US

   When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

   
   

   The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

   Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

   Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be exported.

   Steps to reproduce

   1. open the attached file empty_artboard.ai in Illustrator
   2. execute the script in the Script to execute section or the attached file psd_export.txt (please change the extension to jsx beforehand)

   Expected result

   Errors will be caught and an alert "Caught error" will appear, then safely exit.

   Actual result

   The error penetrates try syntax and the alert is displayed twice. The contents are as follows:
   1. Empty artboard(s) were not exported.
   2. The operation cannot be completed because of an unknown error. [!SEL]

   The error 2 starts to occur in Illustrator 2022 and does not occur in older versions such as Illustrator 2021.

   Workaround

   • Use selectObjectsOnActiveArtboard, etc. to detect empty artboards by myself to avoid the error (to be precise, it is necessary to ignore isolated points and other PageItem that are ignored by the PSD export function by myself).
   • Generate a Rectangle of the same size as the artboard without fill and stroke in advance and export it for avoid the error. An empty image will be successfully exported.

   Environment

   • macOS 12.7.3, 14.3.0(Apple Silicon)
   • Illustrator 2019(23.1.1) to 2024(28.1.0)

   Not sure when this error started, but it reproduces in Illustrator CS6 too.

   Attached files

   Script to execute

   ---

   ja_JP

   空のアートボードをPSDに書き出そうとしたとき起こるエラーをcatchできない

   ExtendScriptのexportFileにてIllustratorのアートボードをPSDに書き出すとき、アートボードに有効なPageItemが含まれていないとエラーが起こり、2つの警告が出ます。

   
   

   問題は、このエラーはtryで囲ってもcatchできないことです。バッチプロセスをアラートで止めてしまいます。

   また、もしapp.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTSでアラートを出ないようにした場合、スクリプトのユーザーになぜアートボードが書き出されなかったか詳しい情報を提供することができません。

   エラーをcatchできるようにするか、空のアートボードでも気にせず書き出すよう変更するのが理想的な設計です。

   再現手順

   1. 添付ファイルempty_artboard.aiをIllustratorで開きます
   2. 実行するスクリプトセクションのスクリプトか、添付ファイルpsd_export.txtを実行します（事前に拡張子はjsxに変えておいてください）

   期待する結果

   エラーはcatchされ「Caught error」とアラートが出たあと安全に終了します。

   実際の結果

   エラーがtry構文を貫通し、アラートが2回表示されます。内容は次の通りです。
   1. Empty artboard(s) were not exported.
   2. The operation cannot complete because of an unknown error. [!SEL]

   2のエラーはIllustrator 2022から出始めていて、それ以前のIllustrator 2021などでは発生しません。

   回避策

   • selectObjectsOnActiveArtboardなどを使い、空のアートボードを自力で検出してエラーを回避します（正確に言えば、孤立点などPSD書き出し機能に無視されるPageItemを、自力で無視する必要があります）
   • アートボードと同じサイズの塗り・線なしのRectangleを事前に生成して書き出すことで、エラーを出ないようにできます。ただし、何もない画像が書き出しに成功します

   環境

   • macOS 12.7.3, 14.3.0(Apple Silicon)
   • Illustrator 2019(23.1.1)〜2024(28.1.0)

   このエラーがいつからあるのかわかりませんが、Illustrator CS6でも再現します。

   添付したファイル

   • error1.png
   • error2.png
   • empty_artboard.ai
   • psd_export.txt

   実行するスクリプト

   (function() {
     var doc = app.documents[0] ;
     var psdOptions = new ExportOptionsPhotoshop() ;
   
     try {
       doc.exportFile(new File('~/Desktop/psd_empty_artboard_error.psd'), ExportType.PHOTOSHOP, psdOptions) ;
     } catch(e) {
       alert('Caught error') ;
     }
   })() ;
   

   en_US

   When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

   
   

   The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

   Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

   Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be… more

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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6. command N for new doesn't work

   Illustrator 25.4.1

   copy an item from a document
   hit "command N" to make a new document
   hit "return"
   new document dialog goes away, but a new document is not made

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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7. Older name is used in Share for Review

   When sending for review, I have shared it with my alternate email, and it keeps pulling up my former name- this was changed on my account setting in google admin, as well as my contacts list. How can I find out where it is finding and autopoulating my old name?

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   0 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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8. Shift + F puts screen in presentation mode.

   WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.

   I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. 縦書きで縦横中を指定するとクラッシュする

   Illustratorのバージョンは、27.9.1です

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Dimensions get expanded when moved, with or without related objects

    I can somewhat understand dimension object get expanded when they are moved away from the measured object... although this should not happen.

    But why the dimension objects get expanded when they are moved WITH the measured object? What, Ai can’t distinguish moving form other transformation? What if need to move my artwork to just insert something else — what, this makes all of my dimensions instantly dead?

    Don’t expand dimensions until a user has an clear intention to do it!

    6 votes

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11. Dimension tool prefers to snap to or edit an existing dimension instead of starting or completing a new one

    Take a look at the GIF.
    I need to measure the width of one square, and then measure the overall width of both squares.

    I create the first dimension with no problem.
    However, when I try to create the second one, Ai plays dumb.

    When I click the leftmost point, the tool thinks that I am to EDIT the existing dimension (although I am clicking and not click-and-dragging, and I am clicking an endpoint of it, and not in the middle!)

    Well... I can lock the first dimension (which would require me to abort, select the first one, lock, and try again).
    Instead, I try to start from the rightmost point and click the leftmost one then.

    ...but Ai now plays even dumber, it doesn’t allow me to FINISH my dimension! It SELECT the existing one instead, although I am in THE MIDDLE of CREATING a new one!

    OK, I trick it and snap to the point at the bottom — but then I get a skewed dimension instead of a parallel line, and there is no Shift I can quickly tap to force it to be orthogonal, and now I have to draaaag over to the right to make it behave — which is a separate request I made here:

    'Sure', you might say, 'it’s your own fault, you made the offset for extension line to be zero!'
    Yes, I did. I need it to be zero. Our standards require it. And yours seemingly permits selecting other objects while in the middle of creating operations....

    Curvature tool has the same exact problem, reported here: http://illustrator.uservoice.com/forums/333657/suggestions/34578331

    Get your shit together, Adobe.

    Take a look at the GIF.
    I need to measure the width of one square, and then measure the overall width of both squares.

    I create the first dimension with no problem.
    However, when I try to create the second one, Ai plays dumb.

    When I click the leftmost point, the tool thinks that I am to EDIT the existing dimension (although I am clicking and not click-and-dragging, and I am clicking an endpoint of it, and not in the middle!)

    Well... I can lock the first dimension (which would require me to abort, select the first one, lock, and… more

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12. Artifacts and unable to render Mask

    Good day.

    I'm having troubles rendering an Opacity Mask. I attach the screenshots of the differences. When I change to CPU Preview, the file renders normally but when I change to GPU preview it shows as the image attached. The problem also affects some blending modes like Color Burn which do not render correctly neither in GPU or CPU Preview.

    My system is as follows:

    -Asus B550M-A
    -Ryzen 5 5600x
    -32gb Corsair Vengeance DD4 3600MHz RAM
    -Sapphire AMD RX 6700XT 16GB

    Illustrator Version 28.2 (64 bits)

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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13. Variable Fonts with a Width axis don’t work in Illustrator unless the "space" glyph changes width

    Operating system:
    macOS Sonoma 14.1.1 (23B81)

    The version of Adobe Illustrator (desktop):
    Adobe Illustrator 2024 (28.2)

    The steps you were taking when you experienced the issues:
    I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

    After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then will Illustrator actually apply variable shaping changes.

    This is a problem for at least three reasons:
    1. Variable fonts are a useful way to prototype logos or wordmarks, and in such fonts, designers may not think to adjust the "space" glyph for width changes, because the character isn’t relevant to a logo design.
    2. Designers often prototype fonts with a few glyphs, and want to test results early in Illustrator. If they haven’t adjusted the "space" glyph yet, the font will appear to be broken, when it is in fact an Illustrator bug.
    3. It should be possible to make a variable font with a Width axis which affects some glyphs, but not necessarily the "space" glyph. It would be unusual, but it there is no reason it shouldn’t be a possibility.

    I’m happy to share test font files, but this forum doesn’t allow me to upload .ttf or .zip files.

    Your expected result and the actual result:
    • I expect variable axes to have an effect in variable fonts in Illustrator, especially when those fonts work elsewhere.
    • Illustrator doesn’t apply variable axis changes if the "space" glyph doesn’t change along the Width axis, if the Width axis is included.

    Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

    Operating system:
    macOS Sonoma 14.1.1 (23B81)

    The version of Adobe Illustrator (desktop):
    Adobe Illustrator 2024 (28.2)

    The steps you were taking when you experienced the issues:
    I created a variable font with a width axis. The font works well in environments like web browsers, but the variable axis slider has no effect in Illustrator. This also affects variable fonts with a Width axis and other axes – none of the shaping changes of any axes are rendered in Illustrator.

    After some debugging and experimentation, I finally learned that the "space" glyph must change in its character width, and only then… more

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Disk sürücüsü Illustrator tarafından desteklenmiyor pop up çıkıyor

    İlk açılışta ve ilk kaydetmede bu pop-up çıkıyor

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    2 comments  ·  Launch  ·  Delete…  ·  Admin →
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15. Reduce History Panel Minimum Width

    Please reduce the history panel minimum width.
    Currently it's wider than (almost?) all of the history step names.

    Ideally this panel width could reduce to just show the icons of each history step.

    Common actions like Move and Clear would benefit from icons better representing the changes made.

    All the different type adjustments would also benefit from displaying their corresponding icons from their respective panels (font size, letter spacing, line height, paragraph alignment etc.)

    Thanks for delivering the History Panel!

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    3 votes

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16. Turning off hinting does nothing.

    I have a font with poor hinting where the alignment of several letters isn't working properly. When I select 'none' from the drop-down menu for hinting in the character panel, nothing changes. In previous versions of Illustrator, this is used to treat the letters as standard vectors.

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17. Color profiles are silently discarded for the placed screenshot thumbnails on Mac

    Can we fix the strange discarding of the color profile when dragging a screenshot thumbnail into an open Illustrator document (Mas OS — Command+shift+4, or Command+shift+3, or Command+shift+5). The thumbnail appears in the corner of the screen prior to the screenshot being saved to the Desktop.

    Using File>Place, or copying/pasting from any other program, or even dragging and dropping a screenshot from the desktop or other folder all cue a warning if there is a profile mismatch. And to my experience, placing in any of those ways does not change the document profile, regardless of what I choose when the warning comes up.

    However: dragging and dropping a screenshot thumbnail preview cues no warning at all, and Illustrator silently discards the colour profile. When working on branding and website design users need to pull in screenshots without losing their brand colours. I have to save two documents all the time as a precaution as this happens in most of my illustrator files. Despite brining in screenshots other ways. Please resolve its been years of pain!!!

    Can we fix the strange discarding of the color profile when dragging a screenshot thumbnail into an open Illustrator document (Mas OS — Command+shift+4, or Command+shift+3, or Command+shift+5). The thumbnail appears in the corner of the screen prior to the screenshot being saved to the Desktop.

    Using File>Place, or copying/pasting from any other program, or even dragging and dropping a screenshot from the desktop or other folder all cue a warning if there is a profile mismatch. And to my experience, placing in any of those ways does not change the document profile, regardless of what I choose when the… more

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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18. Replacing or updating an image often results in crashes

    Mac mini
    Apple M2 Pro
    32 GB

    Replacing or updating an image often results in crashes.
    Before crashing, it loses the preview and can't be restored until closing and reopening the file. But even so, the crash is coming.

    1 vote

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    0 comments  ·  Images, Links  ·  Edit…  ·  Delete…  ·  Admin →
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19. AI HAVE THE WORST QUOTE TOOL OF THE WORLD

    You have to follow Rhino quote tool. There's a lot of mistakes in AI quote tool.
    - I don't want to see "mm" after my quote.
    I MUST have a snap on every elements of my drawing for quote my dimensions
    I MUST have the possibility to snap different quotes to a single point
    I MUST have the possibility to have orthogonal quote from oblique points
    PLESE DO IT QUICKLY!!!! WITH THE LATEST VERSION OF AI CAD TOOLS NO LONGER WORK...I LOST 1500 EUROS OF SOFTWARE BECAUSE OF THIS CHANGE

    2 votes

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20. Blurry Image

    It's probably a bug, when I move around the sheet it often happens that the object becomes blurry like the attached image, I work with a latest generation Mac Pro, but this problem occurs on all the PCs I have, what could it be? Thank you

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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