8124 results found

1. Files don’t save! Saving starts and never finishes and can’t be cancelled

   The saving process starts as soon as I ask for it, but then it never finishes.
   This issue is happening since I download the latest version (29.7.1)

   The problem is not even letting me to close the program in the computer because "Illustrator is currently saving the document and will close it once the save process is complete" signal is appearing so I need to finish the task from the task administrator in the computer

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   35 votes

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   32 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Started (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team expects this to be fixed with the latest Beta build. Please try to install it and see if solves the problem.

2. Illustrator crashes using copy command

   Everytime I use the copy shortcut or from the edit drop down, Illustrator crashes. I'm on Windows 11. It just started today.

   15 votes

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   16 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   We have confirmation from multiple users that copy paste crash issue is resolved after updating to latest MS Windows Defender security intelligence update - 1.435.148.

   
   

   Request everyone in this thread to update to the latest MS Windows Defender security intelligence update - 1.435.148 and share if this resolved this issue.

3. Toggle Visibility Not Working in Layers Panel

   Windows 11 desktop, 12 GB graphics card, 32 GB RAM, Intel processor with 3.60 GHz, 64 Bit x64-based processor
   29.7.1 (64 bit)
   I am creating a design and trying to toggle the background layers to compare. When I click on the eye icon in the Layers panel, the layers sometimes go on/off and most often do not. Essentially, toggling visibility does nothing.

   I have checked that my layers are visible in the hamburger menu. I have restarted Ai and restarted my computer.

   My document is saved to the cloud - I did get an autosave is temporarily disabled warning and I get a plugin conflict message when I open AI - I have no plugins active in Ai that I can find in the Preferences settings. The plugin warning is for LogiOptionAi2020.aip

   The screenshots show that the background doesn't change even when I toggle the layers on or off. This problem only happens with the one layer- the top ones I have toggled off and when I toggle them back on they show up.

   Windows 11 desktop, 12 GB graphics card, 32 GB RAM, Intel processor with 3.60 GHz, 64 Bit x64-based processor
   29.7.1 (64 bit)
   I am creating a design and trying to toggle the background layers to compare. When I click on the eye icon in the Layers panel, the layers sometimes go on/off and most often do not. Essentially, toggling visibility does nothing.

   I have checked that my layers are visible in the hamburger menu. I have restarted Ai and restarted my computer.

   My document is saved to the cloud - I did get an autosave is temporarily disabled warning and… more

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   Need More Info  ·  6 comments  ·  Layers  ·  Delete…  ·  Admin →
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4. Unable to use arrow keys to move anything after using Align tool in Properties panel

   When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

   2 votes

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   0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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5. Unable to use arrow keys to move anything after using Align tool in Properties panel

   When using the Align tool in the Properties panel, using the arrow keys to nudge anything - text, boxes, or art - does not work. The tool in the actual Align panel works, but not Properties, meaning I have to have an extra panel open to avoid this issue. Others have also reported it.

   2 votes

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   0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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6. Enclosed Mode toggle button in Control and CTB

   Illustrator now has a dedicated option to permanently toggle Enclosed Selection Mode, in Preferences > Selection & Anchor Display > Select Objects only within Marquee.
   However, there’s no hotkey we can assign to this option (or any other option in Preferences!) or a button outside or Prefs — in Control panel or Contextual Task Bar... Properties I don’t mention, since it’d certainly want me to have nothing selected.

   Originally by Derek Watson.

   3 votes

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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7. 29.7.1 文字機能のバグ

   文字パネルやオプションの機能低下
   「文字パネルの以前あった機能の消失」
   それとオプションの「割注」などの項目消失がかなりあります！
   場所が変わった場合は新しい場所への誘導をわかりやすくしてほしい。

   1 vote

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   Need More Info  ·  7 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Message d'erreur à la création d'un motif dans illustrator

   Wacom sous windows
   Illustrator v29.7.1

   Lorsque je veux créer un motif d'après une illustration vectorielle que j'ai réalisée sous illustrator, j'ai un message d'erreur : "impossible de définir un nouveau motif d'après l'illustration active."
   Pouvez-vous m'aider car je suis bloquée dans mon travail. C'est très urgent.
   Merci beaucoup

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   1 vote

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   Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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9. Symbol not following the artwork to move when moving, after update

   I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.

   When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.

   Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.

   Thank you for your support.

   I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.

   When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.

   Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.

   Thank you for… more

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   4 votes

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   8 comments  ·  Symbols  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   Fix available in prerelease build now - version 29.8

   To be rolled out in general build soon.

10. 29.7.1アップデートにおけるテキスト入力について

    半角入力では問題なく行えますが、日本語の入力時にリアルタイムで反映されず、画面左上で文字が表示され、Enterを押すと入力されるという仕様になっていました。（添付画像参照）
    また、以前のバージョンではAlt + 右 / 左向き矢印キーでカーニングできていましたが、出来なくなりました。
    改善していただきたいです。

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    1 vote

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Illustrator 29.7.1 changes units to points and resets other values after changing Keyboard Increment value when Search field has text in it

    Another paradox is that version 29.7.1 of Illustrator constantly changes the units from px to points after entering an new value in keyboard increment. Does it happen to anybody else?

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    25 votes

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    21 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    Fix available in prerelease build now - version 29.8

    Give it a try and share your observations on this thread.

    
    

    To be rolled out in general build soon.

12. Shift Constraint is not working properly when editing proportionally or duplicating using Option drag Shift command. Illustrator v. 29.6.1

    Shift Constraint is not working properly when editing proportionally or when duplicating using Option drag Shift command. I'm surprised that as many updates as we are required to do, that the glitches and bugs are so prevalent than they used to be before constant updating. I'm beginning to think that updating isn't really about making the product better, but to keep folks paying their subscriptions.

    1 vote

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    Need More Info  ·  2 comments  ·  Performance  ·  Delete…  ·  Admin →
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13. Anti-Aliasing Method in PNG Options Resets to Type Optimized

    The Preview in PNG Options is fixed (previously reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48119207), but the anti-aliasing method is not sticky anymore. It stays on Type Optimized between exports.

    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Seems to work after resetting Preferences

14. Selection tool not working

    Why does every Adobe supporter says that is working on the latest version when it does not! We have client work at our end. Fix this ASAP!

    Trying to downgrade all the way to 28.7.8.

    1 vote

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    1 comment  ·  Selection  ·  Delete…  ·  Admin →
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15. Threaded text areas display only first lines when Adobe Every-Line composer is used, since 29.6

    Issue: two or more threaded text areas no longer render all text inside. The text does still exist (as visible in View > Outline) but it does not render on screen or when exporting / saving out. Whereas text flashes visibility for single text areas with no threading, but does eventually show.

    Actions taken: fresh text areas; freshly typed text (not copy-pasted); fresh document with fresh areas and fresh text. All do not render fully. Also ensured text is at the very top with no unseen masks or shapes obscuring. Turning off and on Outline View, bounding box, edges etc.

    Temporary solution: rolling back to v29.5. In this earlier version threaded text areas render fully and correctly.

    Ai: v29.6.x and v29.7
    PC: Win 11 Enterprise; build 26100.4652 and 22631.5624.

    Issue: two or more threaded text areas no longer render all text inside. The text does still exist (as visible in View > Outline) but it does not render on screen or when exporting / saving out. Whereas text flashes visibility for single text areas with no threading, but does eventually show.

    Actions taken: fresh text areas; freshly typed text (not copy-pasted); fresh document with fresh areas and fresh text. All do not render fully. Also ensured text is at the very top with no unseen masks or shapes obscuring. Turning off and on Outline View, bounding box, edges etc.

    … more

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    1 vote

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    Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Swatches disappear in Swatches panel when switching between documents

    I've got two documents open. An RGB one, and a CMYK one. When I CMD+TAB between the two, all the current swatches disappear. I have to click on a different 'view swatches' button to make them appear. This happens EVERY TIME. I just updated to the latest version of Illustrator thinking it would fix it, but it doesn't.

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    9 votes

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    18 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

17. Recent Colors is adding the [None] swatch as K=0 and apply white

    When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
    Doesn’t happen for strokes.

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    5 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi Everyone,

    We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    
    

18. Every single time Adobe updates, all my settings and workspaces are completely wiped out

    Every single time Adobe updates, all my settings and workspaces are completely wiped out. Do you have any idea how much time this wastes?
    It’s beyond frustrating — it’s infuriating. And to make things worse, you keep raising prices while sneakily auto-renewing subscriptions without proper notice. This isn’t just bad service — it’s predatory. At this point, your behavior is no different from a scam.

    1 vote

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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19. Type text Middle Eastern Composser

    I believe this tool is buggy! Please recheck this tool.

    1 vote

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Cmd+Opt+Shift+M Erases Text

    OBSERVATION
    The keyboard shortcut Cmd+Opt+Shift+M will open the Character Window and highlight the current font, however this exceptionally incredible time saving shortcut works only if the text is selected and not highlighted.

    While the text is highlighted, performing the Cmd+Opt+Shift+M shortcut, simply erases the highlighted text.

    EXPECTED RESULTS
    The mechanics of this shortcut, many versions ago, performed the expected function, whether the text was highlighted or selected.

    Illustrator: 29.7
    OSX: Sequoia 15.5

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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