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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7707 results found

  1. Clipping mask doesn't work correctly

    Working is going slow even if on M1 pro MacBook.
    And many other bugs...

    I think Adobe should leave to target end user/ ai works like express etc. and focus on creative people.

    All the best...

    1 vote

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  2. [ExtendScript] Cannot change `underline` value of some text ranges.

    We cannot successfully set characterAttribute.underline to false in some textRanges.

    (MacOS 15.0 Adobe Illustrator 28.7.1)

    Steps to reproduce:
    1. New document
    2. Make a text frame with contents "ab"
    3. Set the "b" to a different fontStyle, eg. "italic"
    4. Run the below script, and check the console output.

    Expected Result: all tests PASSED, meaning that the underline can be set to true and then to false successfully.

    Actual result, test B on the "b" fails.

    Script:
    ```
    (function () {

    var doc = app.activeDocument,
        tf = doc.textFrames[0];
    
    var results = ['Results:'];
    
    tf.textRanges[0].characterAttributes.underline = true
    results.push('textRanges[0] test A: ' +
    4 votes

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  3. CS2形式(AI、EPS)で保存したファイルが、IllustratorCS2で開けない。

    Illustrator2024(v28.7.1)を使用して、CS2形式(AI、EPS)で保存したファイルをIllustratorCS2で開けません。
    メモリが足りないというエラーが発生します。

    Illustrator2023には同様の問題はありません。

    2 votes

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  4. Tools don’t get removed from a toolbar when using Edit Toolbar to edit it

    Recently updated to the most recent version of Illustrator. When I try to edit/customize the toolbar the way I like, some items will not go away.

    Version of Illustrator: 28.7.1
    OS: Mac Sonoma 14.6
    Steps Taken: Used three dots at bottom of toolbar to edit. Dragging items off into drawer.
    Expected Result: Tool will be removed from toolbar.
    Actual Result: Tool is not removed from toolbar.

    1 vote

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  5. Sometimes a selection cannot be canceled

    Sometimes it is not possible to deselect a selected object - even if you lock the corresponding layer or take other measures to deselect it. In such cases, only restarting the application helps.

    1 vote

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    0 comments  ·  Selection  ·  Admin →
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  6. Imported DXF file make the Illustrator very slow

    Illustrator 28.6, iMac 5K, 27" 3,8 GHz 8-core Intel Core i7, 16 GB Ram
    I have importen DXF files during 14 yers with no problems. Now it takes 5-6 minute to open the DFX file, and the iMac gets very slow. One click - pause -one click-pause (1 second)

    1 vote

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  7. What’s New screen pops up every time I close all documents

    Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.

    1 vote

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  8. Global colors used in a freeform gradient don’t get added into Swatches when it’s pasted into another document until the file is reopened

    If you use global color swatches in the freeform gradient and copy to a new document, the global color doesn't get added to the swatches palette — you have to save and reopen the file for the swatch to appear.

    macOS 10.14.6
    Illustrator 24.2.1

    3 votes

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  9. Repositioning an existing dimension does not really allow to snap the dimension line’s position

    When we create a new dimension with Smart Guides enabled, it snaps to an existing dimension quite fine: by the line, by the anchor, just by proximity. The precision is strong, the snapping has a distinct ledge.

    If I try to reposition on re-snap an existing dimension to another one though...

    It doesn't work.
    See the GIF attached, please.
    Illustrator highlights the neighboring line, it tries to persuade you it snaps... but there is no ledge felt, no snapping happens, the line does no stop exactly at the position needed. It’s just broken.

    And since we can’t define a default…

    1 vote

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    0 comments  ·  Snapping  ·  Admin →
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  10. 「ドキュメントの描画モードを分離」を適用したIllustrator形式ファイルを配置すると中身が表示されない

    macOS13.6.7/Windows11
    Illustrator.28.6

    1. 新規ドキュメント上に適当に図形を描画、描画モード(乗算など)を設定する。
    2. ドキュメントの描画モードを分離を設定してIllustrator2020形式(PDF五感)で保存する。
    3. 新規ドキュメントを作成し、先のドキュメントを配置する。
    4. 配置されたドキュメントの内容が表示されず、空白のドキュメントを配置した状態と同様にある。

    期待する結果
    配置ドキュメントを正常に描画する。

    実際の結果
    配置された「ドキュメントの描画モードを分離」を行ったIllustrator形式ファイルは内容を正常に表示できない。

    回避方法
    Illustratorドキュメントに配置する場合Illustrator形式ファイルではなく別途PDFを書き出せば配置は可能ですが、データによってはPDFが意図したとおり書き出されない場合があります。
    基本的にはドキュメントに対してのこれらの処理は行わずに個別に調整するのが無難です。

    ここでは「ドキュメントの描画モードを分離」を行ったドキュメントについて報告しましたが、「ドキュメントのグループの抜き」が適用されたIllustrator形式ファイルも同様の問題を抱えています。

    6 votes

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    ご報告いただきました内容について只今検証中です。

    進展がありましたら追ってご連絡差し上げます。

    よろしくお願いいたします。


    イラストレーターデスクトップ版チーム

  11. Green arrow appears in the top left corner after using a keyboard shortcut

    How to delete this? When I use keyboard shortcut this will appear, what I can do to delete it? Help me please. Thanks

    1 vote

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  12. Threaded text area box disappears after saving

    MacOS Ventura 13.7
    Illustrator 28.6 and newer

    When I convert a document to curves, save a copy, and then press Undo so I can have the text boxes editable again. As soon as I press Save after doing this, the second text frame in a thumbnail in Finder vanishes, while still existing in the document.

    4 votes

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  13. 当我的链接图片达到100张以上时,会有个漫长的保存过程 Allow to disable proxy images for missing links on saving

    最近Illustrator的更新中有一个项目。
    是让断开链接的图片。
    还能在Illustrator中显示一张降低画质的图片。
    这项更新给我带来了,非常大的麻烦。
    当我的链接图片达到100张以上时,会有个漫长的保存过程。
    这在以前是不需要的。
    以前当我把保存选项中的几个可选项都去掉的情况下,链接的图片无论有多少,保存都会瞬间完成。
    这导致我虽然排版时,电脑运行流畅,但不敢保存,保存会消耗大量的时间等待,我只能在完全排版好后,保存1次。

    A recent update to Illustrator included a project.
    Is to make unlinked pictures.
    It can also display a reduced image in Illustrator.
    This update is causing me a lot of trouble.
    When I have more than 100 linked images, there is a long saving process.
    This was not necessary before.
    In the past, when I removed several options from the save options, no matter how many images were linked, the save was done instantly.
    As a result, although I typeset, the computer runs smoothly, but I dare not save, saving will consume…

    1 vote

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  14. 1 vote

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    0 comments  ·  Actions  ·  Admin →
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  15. Ai Pen Tool keeps snapping to points

    The Pen Tool in 28.7.1 keeps snapping to points, even when View/Snap to Point is off, Smart Guides are off, and in Preferences Snap to Point is off.

    Very annoying. Would be nice when the tool itself had a switch to toggle snap / not snap while drawing. (like the Magnet in Premiere...)

    1 vote

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    1 comment  ·  Tools  ·  Admin →
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  16. Input fields not working properly, close and get unfocused

    Every time I chose a dropdown menu or a field to input a number, it disappears after 1 sec, so it is very hard to chose a Font Type or to change a size of a picture. Same happens with the zoom.

    1 vote

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  17. Illustrator Crashed, Ruined My Workspace and Preferences.

    Illustrator crashed while centering a simple vector. Upon restart, my workspace was entirely altered and all of my preferences had been removed. I really hate Adobe.

    1 vote

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  18. Exported image changes part of its name to the older artboard’s name

    When renaming artboards prior to export to PNG, the first artboard name change applies but in export its name appears old (as it was before renaming). And it only affects 1 artboard.

    1 vote

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  19. Illustrator 28.4 does not preserve SVG object hierarchy

    Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.

    See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695

    This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.

    2 votes

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  20. Ich kann in Illustrator keine Files mehr öffnen

    Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.

    1 vote

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