Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8051 results found
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Glitchy Application
My computer runs very smoothly with every other application, including other Adobe applications. However, as soon as I open Illustrator, my entire system lags and stutters constantly, making it impossible to get work done with the application. This needs to be fixed and run smoothly.
1 vote -
Perspective grid vertical axis has incorrect foreshortening
The vertical axis of the perspective grid has an incorrect scale/foreshortening factor. For example, if you show a cube, it appears too tall.
2 votes -
Direct Select Multiple Points Moves Entire Object Not Just Selected Points
Selecting a single point and dragging or shift-dragging allows you to move the single point. Selecting two points (out of many) appears to work until you release, then the entire object changes position.
1 vote -
não consigo visualizer o modo contorno por CPU
quando tento usar o modo Contorno por CPU ele trava, e volta ao normal com o CTRL+Y
1 vote -
Losing data saved in cloud
I'm using version 2025 of Illustrator, if the files stored in the cloud re-run the program, all the text will disappear. Don't you really have to compensate me for losing data while paying a lot of monthly fees? I'm so angry.
1 voteThe team would require the access to the file to investigate this. Please send the link to sharewithai@adobe.com, along with the link to this report (http://illustrator.uservoice.com/forums/601447/suggestions/49956252)
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Verification takes too long
I just went to open an Illustrator file and it decided it need to verify Illustrator. It just took 25 minutes for the verification progress bar to complete before it even began to open the program. This is way too long when you’re under a deadline or even just trying to run a business. What a waste of time. I’ve had the same issue with Photoshop and InDesign as well when CC or the computer (I don’t know which) decides it needs to verify the program. Extraordinarily frustrating and embarrassing when working with a client.
How can the verification time…1 vote -
Problemas para presentar pantalla
Hola, tengo problemas al querer presentar pantalla en Adobe Illustrator (última versión, aunque me estuvo pasando con las últimas 4 actualizaciones). Cuando aprieto Mayús + F o aprieto la opción de Modo presentación, la pantalla se bugea y hace glitches. Desde ya, gracias por su ayuda y atención.
1 votePlease share the details about your OS, GPU, Ai build
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Can't pick colors with eyedropper on groups
The title... I can't pick colors with the eyedropper on grouped objects where the color is applied to the group. If I ungroup, the fill and stroke disappears from the object. This is so annoying.
1 vote -
Illustrator double clicks on its own
Adobe Illustrator double clicks automatically and overrides the whole operating system.
1 vote -
我使用ASUS G14 2025電腦，GPU RTX5070TI，跑AI時拖曳圖片等動作仍然會卡頓，關閉GPU效能也一樣，能否更新修正
我使用ASUS G14 2025電腦，GPU RTX5070TI，跑AI時拖曳圖片等動作仍然會卡頓，關閉GPU效能也一樣，能否更新修正
1 vote -
Object size (width/height) swapped in control bar.
See attached screenshot. Control bar shows the width and height of the object/rectangle incorrectly. 'Transform' box shows correct info, but control bar swaps the 2 dimensions.
2 votesShape’s width and height differ from path's width and height, as explained in comments.
To deal with the second half of the problem, vote for this request to make Offset Path to respect the original position and the direction of a path.
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Embedded Images Appear Desaturated or Greyed Out in Adobe Illustrator
I'm experiencing an issue with Adobe Illustrator. Every time I try to embed an image, the image turns greyed out or desaturated. However, if I use the Crop Image function instead, the image appears correctly with the proper colors.
I've tried this with different image files and it consistently happens when embedding, but not when cropping. I'm using Adobe illustrator 29.5.1 (64-bit), Windows 11, 24H2, 26100.4061
1 vote -
29.5.2 MacOS 15.5 M3 Performance degrades over time, after extended use.
Working with the any file, the performance degrades over time. 30min-1 hour it becomes noticeable. CPU slowly move up as time progresses from 10% to 100%. File becomes so slow that it takes 2-3 second for typed text to appear. A restart of AI fixes it.
Files are not point-heavy nor do they have complicated effects.1 vote -
Ai. files have no transparency
I work with the latest illustrator (29.5. 1) and InDesign (20.3. 1). Since the last updates an .ai imported in InDesign is no longer transparent. If I save it as .eps in Ai, then yes. Please solve otherwise I would have to convert all my previously made .ai files.
1 votePlease provide settings used for saving the document and the document itself
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[ExtendScript] Cannot set some TextRange.characterAttributes after TextFrame.resize.
We cannot successfully set some TextFrame.textRange.characterAttributes after the TextFrame has been resized using TextFrame.resize.
(Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1)
Steps to reproduce:
1. Create new document
2. Run the below scriptExpected Result: all tests passed and no alert message appears.
Actual result: Failed to set characterAttributes.size to 12.
Script:
(function () { var doc = app.activeDocument, textFrame = doc.textFrames.add(); textFrame.textRange.contents = 'Hello.'; textFrame.resize(200, 200); textFrame.textRange.characterAttributes.size = 12; if (textFrame.textRange.characterAttributes.size !== 12) alert('Failed to set characterAttributes.size to 12'); })();NOTE: some other character attributes are "unsettable" also, eg. leading.
2 votes -
[ExtendScript] Cannot set TextRange.justification to value in ParagraphStyle
We cannot successfully set textFrame.textRange.justification to the value in the applied ParagraphStyle.
For example, if the text has [Normal Paragraph Style] applied, which for me has Justification.LEFT, then I cannot set that text to have Justification.LEFT in cases where the justification has been changed.
(Tested on MacOS 15.4.1 Adobe Illustrator 29.5.1, but this appears to be an old bug.)
Steps to reproduce:
1. Create new document
2. Run the below scriptExpected Result: all tests passed and no alert message appears.
Actual result: Failed to set textRange.justification to LEFT.
Script:
…(function () { var doc = app.activeDocument, textFrame4 votes -
Warning message for over 15 years "This file has been modified outside of Illustrator"
There needs to be a way to disable this warning message. I have only seen this error in Illustrator, and it has been around for over 15 years with no solid solution. It appears to be related to file timestamps, but when a user is working on a file, saved on a file server, and they are the ONLY one who has access to the file, this error should NEVER appear. This error appears for Windows or Mac users, saving files on either a network or cloud storage location. So far, Adobe's solution is "just save the file locally". This…
4 votes -
Contextual Task Bar and Help Bar don’t have hotkeys and these can’t be assigned
When I check Keyboard Shortcuts, Menu Commands, Window, I can find Control, Properties... but not Contextual Task Bar or Help Bar. So we can’t assign hotkeys for these and call these from keyboard when needed.
Seems like someone forgot to include these slots for customization. Please expose these.2 votes -
Gray popup about Unpropping appears again and again
A grey popup appears constantly whenever I am ungrouping things to tell me about ungrouping.
Nothing in Preferences makes this go away and I see it repeatedly so closing it once doesn't work either. I really don't need training wheels and this should be one simple option to disable all large tooltips, blue popups and gray popups. There are already enough idiosyncrasies and distractions with Illustrator.2 votesThe fix is expected to land in the next Beta build. These messages should and hopefully will be displayed once only.
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Under MacOS Sonoma 14.7.2. Illustrator 29.5.1 Cannot change color of a single word on a text box.
Under MacOS Sonoma 14.7.2. Illustrator 29.5.1 Cannot change color of a single word on a text box. It adds a very very slim outline without a add an actual stroke. The word is suppossed to be Brown.
1 vote
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