Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7709 results found
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Illustrator 28.4 does not preserve SVG object hierarchy
Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.
See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695
This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.
2 votesThe team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.
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Ich kann in Illustrator keine Files mehr öffnen
Seit zwei Tagen kann ich mit Illustrator keine Files mehr öffen; ich habe es deinstalliert, auch mit das CloudCleanerTool verwendet, aber sobald ich ein neues Dokument anlegen oder ein bereits erstelltes laden möchte, bleibt das Programm hängen.
1 vote -
Illustrator scripts not working on M2 Mac mini
Apple M2 Pro running Sonoma 14.7. Only the 3 included scripts are visible or work in either Illustrator 24 (v28.7.1) or Illustrator 23 (v27.9.6).
If you browse to a script you can select it but nothing happens. No action, no error message.
External 3rd party scripts no longer seem to work.
Is there a fix?1 vote -
Spot colors converting to Magenta when saving .PDF files
We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.1 vote -
Scale percentages are not consistent for images.
When placing a file without changing the scale, the links panel should display 100%.
It does that for Linked Tiff (and PSD) files, but displays a scale percentage (that depends on the resolution) for JPEG and PNG files.
When images are Embedded, a scale percentage is shown, where a resolution of 72 ppi is shown as 100% and smaller percentages for higher resolutions.
When images are just placed 100% should be shown, they are not scaled and their size reflects their resolution.
Currently (Illustrator 28.7.1) it will show 100% for a Linked Tiff file with a resolution of 144 ppi,…3 votes -
Illustrator goes to Safe Mode on startup and detects a problem with Mashine Round font
On Illustrator startup problem this popup appears and tells me it has gone into safe mode Safe Mode.
1 vote -
Dimension Tool panel as a tool subgroup instead of a floating modal panel
If you pick Dimension Tool, a small panel appears. As with the other tools, there should be a small triangle in the bottom right-hand corner to indicate that further options are available. If you click on the tool, these options should pop up BEFORE the tool panel.
1 vote -
不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける
再現手順
1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。期待する結果
不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。実際の結果
不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。EN
Step and Reproduce
1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"…2 votes -
SVG export broken
I'm unable to export anything as an SVG, even simple shapes. Using Illustrator 28.7.1 on Mac mini Pro
1 vote -
Delay in actions and slow responding to objects
Slow responding to object items and a delay in dragging stuff over
1 vote -
1 vote
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New Document has strange green lines, rulers, checkered background, and second artboard
My Illustrator recently updated to 28.7.1
Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.
I'm confused at what this is and the checkerboard background is messing up my vision!!
How do I go back to the plain dark gray work surface with WHITE artboard view?
Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....
1 vote -
Accented characters in PDF not showing correctly
Imported PDF text has spurious spaces (and broken into different text blocks). In the source program the only difference is whether RTF is encoded using charset-encoding in the current code page (OK) or using unicode reference (like this). In PDF readers looks correct either way.
0 votes -
Strokes stop working properly.
Ever since version 28.7.1, after a bit of time, today was less than 2 hours, strokes can no longer can be edited.
Changing "Align Strokes" changes nothing, stroke size changes nothing. Changing caps changes nothing. This happens to both new and old strokes on both new and old paths/shapes.
Currently restarting the app seems to work around & reset it, but only for a few hours, then it starts happening again.
P.S. This is on a Mac
1 vote -
Broken overprint preview in 28.7.1
Hi, the overprint preview is broken in the newest version of illustrator.
I have describved the issue in ttopic:
https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/1485774314 votesWe have fixed this issue in 29.0 (MAX) and 28.7.2 releases.
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Not sure who angered Microsoft, but Adobe Apps not Working again!
It seems like every Tuesday, after Microsoft sports it's guerilla updates, Adobe Apps, especially Illustrator Beta and Illustrator 2024 stop working. They will launch, but won't stay open for long before they just disappear. And though it pretends to save your work, it doesn't. This is probably the fifth or sixth time this has happened.
Last time this happened, I had to uninstall the entire creative suite and run a special program to wipe my drives of all things Adobe then reinstall from scratch to get it to work. What a nightmare.
1 vote -
Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )
OS: macOS Sonoma 14.6.1 (23G93)
Illustrator version 28.7.1Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:
"XMPfile does not have a constructor".
on the line of code:
var xmpf = new XMPFile(.........Reverting to the prior version resolves the issue.
2 votesWe have fixed this issue in 29.0 and 28.7.2 releases.
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Type on Path brackets stay large and don’t get rendered scaled with zoom level
Path text scaling issue. Abnormal adjustment of lines when scaling path text.
2 votes -
Contextual alternates don’t work for Cyrillic letters with Adobe Single-line and Every-line composers
While Ai allows to pick a contextual alternate for Cyrillic letters for fonts that support them, it actually works only for Middle-Eastern & South-Asian composers, but is visually ignored for Adobe Single-line and Every-line composers.
Take a look at the GIF attached.
3 votes -
Computer Won't Sleep after Text Edit in Illustrator
After editing the first text box in an Illustrator document, my computer will neither blank the screen nor go to sleep until Illustrator is closed. The problem started when I installed version 28.6. I am running Windows 10.
The POWERCFG utility in Windows indicates that the offending module is CEPHtmlEngine\CEPHtmlEngine.exe. Don't know if that's helpful. See the screen capture below.
1 vote
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