Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7719 results found
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Font style descriptor repeated in the Font's name
I just created and exported a new font using Glyphs app.
While I was testing it, I realize how the style descriptor "Regular" appeared in the name as well.
Tried to fix this with Glyphs support as long as I discovered it's this way only on Illustrator.
No repetition on Photoshop or other non-Adobe apps.
Problem goes away if I have 2 or more styles, but other single-styled fonts (like Impact) don't have this repetition.
Might be a bug?1 vote -
SVG import misses a lot of ID's
In 2017 Illustrator import of SVG was ok, all the G tag ID's where converter to names of the the group. PERFECT! But now it is going wrong it is converted for some id's ok but most are converted to <Group> instead of the ID what is going wrong here!
Please solve this ASAP
1 vote -
Expanding strokes leads to a different result when exporting artwork
Illustrators’ exported image (JPG/PNG tested) is different with when you expand strokes and unit them then export.
1 vote -
CMYK Colors change by themselves randomly
Watch as I simply keep trying to specify a color in a CMYK document. Simply changing the hex code, then deselecting the element, then double click the fill box to open the color, and sometimes it stays, sometimes it changes. I change it, it changes again. I need this to work 100% I can't have colors randomly changing on me after I specify them. I can also trace similar color problems back since v6 or so - had many color inconsistencies between illustrator versions, this constant color shift battle has to be fixed
Mac 10.13.6
Illustrator CC 23.0.27 votes -
"Twist" effect doesn't work on horizontal or vertical lines
I'm trying to to "twist" a single line () using the Effects panel, but the line only shows twisting when the effect is applied and then rotated diagonally.
1 vote -
Extreme performance issues (AKA the dreaded color wheel) when trying to type in AI 23.0.2.
I get the color wheel with anything text-related. From basic typing to simply deleting a letter or space. Haven't found any way around the issue. I design a ton of infographics and this is seriously adding unnecessary time to my projects.
Here's my system info
2 votes -
Symbols | Mapping stroke to 3D-Model will distort stroke
Hi together,
recently I came accross a mapping bug with a stroke ( width 0.2 Pt ) applied to a waving flag shape used in a symbol that was mapped to a 3D model.
All details can be found at Adobe Illustrator User Forum here:
Symbols | Mapping stroke to 3D-Model will distort stroke
Laubender Mar 21, 2019
https://forums.adobe.com/message/10989571#10989571Workarounds like expanding the stroke and working with an extra path element stacked behind the flag shape did not help.
The only workaround that will help is rendering the elements to an image and implement the placed and not linked image…
1 vote -
saving colors to adobe is disabled please contact your IT administrator
Illustrator 23.0.2 (64bit) and Windows 10 Versions 1809 OS Build 17763.379
This has happened numerous times over the past few months.
I try to create a new custom Adobe Color Theme in Illustrator. I am not able to do so and am given the error message:
"saving colors to adobe is disabled please contact your IT administrator"
I have tried restarting the program and signing out and signing back into my Adobe Creative Cloud but the problem remains.
Hope that helps - looking forward to a fix.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Illustrator 23.0.1 hangs on start up
Tried launching Illustrator this morning and it just keep hanging on start up. Blue spinning wheel. I tried uninstalling, and then reinstalling the app, but still hangs.
Processor: AMD Ryzen 5 1600X Six-Core 3.60 GHz
RAM: 16 GB
Windows 10 Pro2 votes -
Extended properties panel inconsistent with InDesign
Not so much a bug, perhaps a feature request but yet more evidence of the various dev teams going off in their own directions - like the Photoshop's inexplicable rationale for switch the default behaviour of proportional scaling ... ahem, I digress.
Please would you consider implementing the properties panel behaviour from InDesign? By this I am specifically referring to the extension of the properties panel behaviour when selecting the 'more options/fewer options' ellipses.
The InDesign implementation expands the existing sub-panel to include the additional options which are not normally visible.
The Illustrator implementation is less elegant by simply repeating…
2 votes -
Undo in illustrator behaving funny. Please address it.
Undo function in Illustrator 23.0.2 (64-bit) is behaving funny. It is doing one simple undo of a transformation after 2-3 steps. Sometimes the undo totally gets disabled resulting frustration! Please address. This message is sent from the corporate license of Abobe CC of Danfoss (drives section) Global Team.
1 vote -
rtf
Currently cannot import advanced RTF documents with Adobe Illustrator. Common RTF file format options like Tables, Colored Backgrounds, and embedded Images fail to be pulled into Adobe Illustrator. Instead the application omits these things.
Cannot attach an example file.
2 votes -
Weird Transparency Issue
So, I have a very odd quirk happening. When I changed an element from 100% opaque to 70% then copied it and grouped it. Now when I ungroup it the same element that was 70% opaque now thinks it is 100% opaque.
Essentially I can no longer make that element completely opaque anymore. I have to place another instance. This is a bit of a pain when I have resized or altered the placed element.
I am running the latest version of Illustrator as of this post.
I did some searching here and my issue is very similar to this…
4 votes -
Swatches off screen
Since the latest update, if I click the swatches icon in the top left menu, the panel appears but cuts off 2-3 colors on the left side offscreen. Please fix!
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Exporting as PNG I am loosing part of my stroke
I'm having a problem while exporting as PNG from Illustrator CC. I use export for screens and I adjust the size width and high and choose PNG format to export. The when I open my image in png format my stroke is getting cut off. :/
I attached a file in png format and another file in jpg format with any problem.
2 votes -
Pen Pressure not working
For some reason pen pressure isnt working in illustrator CC 2019. Im on Windows 10, and everything works fine in all other Adobe softwares. Have tried updating all the drivere and reinstalling illustrator bit noting works. Also tried resetting preferences.
4 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Create Outline shortcut is not working
I'm not sure when this started happening but CTRL + SHIFT + O isn't working as a command for create outlines.
Notes:
All other key commands work fine
My O key isn't broken
The command is still correct in preferences
Doing "Create Outlines" from the menu works just fine.
I've tried reselecting, restarting, multiple documents. It's simply not working, It's very weird.. anyone?
4 votes -
Pasted shapes from Illustrator turn to graphics in Indesign
You cannot cut and past even a simple vector shape from the very latest Illustrator CC into the very latest Indesign CC without the shape being turned into a graphic in Indesign. I back installed to the last versions for both programs and it is work again. I have this exact setup at home (Mojave) and it work perfectly but at work (High Sierra) I had upgraded to the latest of both programs and hence the issue.
What should happen is the shape from illustrator remains an editable vector in indesign.
I experienced this today (19 March 2019)
2 votes -
Horizontal Lines
I always get these horizontal lines that show up when I'm scrolling down an illustrator file. They completely cover the screen and then go away if I zoom even a little bit. Figured this was a bug that would get fixed with an update but it has continued ever since I first downloaded the app. It only happens when I click tab to hide the menus and toolbars. Tab will also make them disappear. Assuming this is not normal, anyone else getting this??
1 vote -
Asks me to login to Creative Cloud when I try to "Find Fonts"
When I try to search for non-native fonts that I've downloaded after opening a file from a non-Adobe cloud program, it says I need to go to "Help" and log in to Creative CLoud. When I go to "Help", it says I'm already signed in. Restarting the program and trying again does not fix the problem.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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