8135 results found

1. BUG? CC Color Library: Not Applied or Freezing

   When I select an object and tried to color it from my CC library colrs - it doesn't apply to the shape/font - if I right click on a color in the CC library Panel, the panel freezes for a moment and disappears.

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   2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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2. Giant Font Menu in Secondary Monitor

   Using an external/secondary monitor off of a Surface Pro 6. The Font Menu is so big it's unusable. Works fine on the main display, but gets like this on the second monitor.

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   11 votes

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   8 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Javascript textFonts.getByName() throws Illustrator error 1430996551

   Trying to use Javascript textFonts.getByName() throws Illustrator error 1430996551. Stopped working on some machines out of the blue, without any Illustrator update. Still works on at least one mac in the studio (same Illustrator version as on other computers).

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   0 comments  ·  SDK and Scripting  ·  Edit…  ·  Delete…  ·  Admin →
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4. Measurement labels is not showing properly (Smart Guide)

   Hello,

   I found a bug that is not showing measurement labels properly on a specific environment.

   in Windows 10 Pro Korean,
   English version of Illustrator CC is not showing measurement labels properly (it just shows a narrow gray box, no text at all inside of the box).

   When I install Korean version of Illustrator CC, it shows the measurement labels properly. I think this causes because of the font issues or Windows local system.

   I hope this bug is going to be fixed as soon as possible.

   Thanks

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Image Trace panel greys out on existing traced object

   CC2019 v23.0.6

   After tracing an object, the Image Trace panel is greyed out. The only way to 'activate' the options is to switch views in the Control Bar a couple of times. It's arbitrary and annoying.

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   4 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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6. navigator doesnt work

   i`m using latest illustrator build, the navigator panel just doesnt work anymore.

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   0 comments  ·  Performance  ·  Edit…  ·  Delete…  ·  Admin →
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7. Wrong font shows up in Illustrator when activated in Adobe Fonts

   When I activate a font in adobe fonts the wrong font shows up in illustrator. It isnt even in the same font family.

   2 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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8. Direct Selection Tool on Control Handles Doesn't Work Properly After Puppet Warp

   Normally, you can adjust a single control handle of an anchor point with the Direct Selection tool without affecting the other control handle. But after you perform a Puppet Warp on a shape, this is no longer the case. Using the Direct Selection tool on a control handle affects both handles simultaneously. In order to reproduce this bug, the object you're working on may have to be a group of objects. Here is a video of the problem: https://youtu.be/qZoJOQb0seI

   This is in Illustrator 23.0.6 on a Mac.

   2 votes

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9. Diagrams pasted from Excel (Office 365 version) to Adobe Illustrator on Mac cannot show correct font of numbers and characters

   It seems that the original versions of Excel (such as Office 2013 and 2016) do not have this problem. However, diagrams pasted from Excel to clipboard is correct. So there may be some problem in transferring diagrams from latest Excel version.

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Memory problems in all versions past 23.0.2.

    I work for a IT managed services company who's primary customers are advertising agencies on MacOS. We have had to keep everyone back at Illustrator 23.0.2 due to various memory issues. Every time a new update is released, we get a pile of calls saying Illustrator is crashing. We check and sure enough, they have upgraded in hopes that the new version is stable. It has not been and now we are up to 23.0.6 and I just got the same call. Please fix it and release something that is solid. I'm getting sick of downgrading people so they can do their jobs.

    I work for a IT managed services company who's primary customers are advertising agencies on MacOS. We have had to keep everyone back at Illustrator 23.0.2 due to various memory issues. Every time a new update is released, we get a pile of calls saying Illustrator is crashing. We check and sure enough, they have upgraded in hopes that the new version is stable. It has not been and now we are up to 23.0.6 and I just got the same call. Please fix it and release something that is solid. I'm getting sick of downgrading people so they can… more

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11. Eyedropper not picking the correct color from CCLibrary Artwork

    eyedropper not picking the correct color from CCLibrary Artwork

    everything is set to RGB from start to finish
    this bug also exists if done in cymk from start to finish - the eyedropper will modify the color picked
    there are no overlaying elements or any modifications done to the objects like transparency and so on

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    0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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12. Radial grid inaccuracy

    Not many may use the radial grid, but if you're into special shaping and structures you need them often. Very often. They are a super tool to divide elements, for instance. Sadly, in CC this tool is no longer precise. Not all radial dividers meet the circle around them. This means not all radial dividers are equally long, which is a pain. Attached are screenshots of a portion of the dividers in a same-size radial grid in Illustrator CS6 and Illustrator CC 2019, and of what happens when I try to construct something in CC, which I have given up due to described issue.

    Not many may use the radial grid, but if you're into special shaping and structures you need them often. Very often. They are a super tool to divide elements, for instance. Sadly, in CC this tool is no longer precise. Not all radial dividers meet the circle around them. This means not all radial dividers are equally long, which is a pain. Attached are screenshots of a portion of the dividers in a same-size radial grid in Illustrator CS6 and Illustrator CC 2019, and of what happens when I try to construct something in CC, which I have given up… more

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    2 votes

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13. Match zoom

    I always toggle 2 files with tool match zoom, but it's not working for CC18, but if I start match zoom option & manually select the second file then its possible

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14. Drop Shadow Bug on Modal Dialog version 23.0.6 (64-bit)

    When any additional option opens in the middle of the screen, it leaves the outline of its drop shadow after the dialog box has been closed. It will only go away if I completely restart my computer.

    This is a major inconvenience and it's unreasonable to be expected to restart my computer every time I want to browse different options.

    I've attached a screenshot showing the bug - I had the different stroke profiles opened. The issue happens when ANY option dialog box opens on the screen.

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15. Bad translation in French for Embed a Linked Image command

    I wanted to draw your attention on a problematic/erratic translation in the french version of illustrator (formerly it was ok, up to CC) : when you want to incorporate/embed a linked image, you go to the links panel menu, and instead of having "incorporer l'image" (incorportae/embed the picture), the option is "image(s) incorporée(s)" which means "incorporatED images", which is wrong, and totally misleading/confusing as it means the same as the other option, saying "montrer les images incorporer" (show incorporated images).

    You really should correct this… and reactivate the possibility to incorporate images just by double-clicking an image in the links panel (before it worked like this, this action opened a pop up askin "do you want to incorporate/embed the picture").

    This problem drove me crazy, I spent a day looking for this function, when it was just there, in front of my eyes but the badly translated.
    It REALLY is misleading… please take it in consideration since it used to be correct before (at least until CS6 -> I went from CS6 directly to CC2019)

    Thanks so much for the attention you will pay to my request

    I wanted to draw your attention on a problematic/erratic translation in the french version of illustrator (formerly it was ok, up to CC) : when you want to incorporate/embed a linked image, you go to the links panel menu, and instead of having "incorporer l'image" (incorportae/embed the picture), the option is "image(s) incorporée(s)" which means "incorporatED images", which is wrong, and totally misleading/confusing as it means the same as the other option, saying "montrer les images incorporer" (show incorporated images).

    You really should correct this… and reactivate the possibility to incorporate images just by double-clicking an image in the links… more

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16. Unknown error when re-linking image

    When I re-link an image I get a message saying "An unknown error has occurred."
    I am adding this to the growing list of problems since upgrading to 2019.

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    3 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. ILLUSTRATOR

    I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.

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18. Color Swatches added to a Library disappear at random or don’t get added

    Color swatches have disappeared at random. I try adding new color swatches by a USER defined library, and it's adding only patterns, no colors.

    4 votes

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    2 comments  ·  Cloud, Libraries  ·  Delete…  ·  Admin →
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19. pixel error

    This happens a lot when I am working in Illustrator, I have to zoom in and out to see the correct color or for not seeing this issue. PLEASE HELP

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20. missing "incorporate image" function in the Links panel menu

    Mac os 10.13.6 illustrator CC2018
    I don't have the possibility to incorporate images in the links meny panel, the function/option is not even featured, it is missing…
    I checked online to see if this function had been moved elsewhere but apparently it should be there, so I guess I'm encountering a bug… and I need to incorporate the images…
    Thanks for your help

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