Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8074 results found
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1 vote
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Illustrator crash by opening Fonts
Everytime when I am in an open file (new or existing) when I go to fonts (above in the menu so you can see visually all the fonts how they look) AI crashes. I cannot find the problem. Delete and reinstalled is serveral times... who can help me, please
1 vote -
Static screen
Can you fix the new update of adobe illistrator? I can't use it. Every time I try to create a new file it shows the lines of something similar to a static screen and I'm not able to use it for anything. I really need to be able to use this program for college.
2 votes -
Shape dimensions in toolbar and transform pallet do not match
As the title says. The shape dimension in my toolbar and transform pallet do not match.
- Win 10 / Illustrator CC
- Restarted the PC and software
- Measurements should match
- failed
1 vote -
illustrator freezing with simple pdf file
I've attached a simple pdf file created in R using ggplot2 graphics library, when you try to work with this file in illustrator it freezes. It takes seconds just to move the picture even on a 48 cores PC with 120 GB of memory.
1 vote -
Trim view not persistent when leaving isolation mode
When viewing a document in Trim View, and then isolating an object/group, leaving the Isolation Mode resets the view mode to the default, instead of returning or remaining in Trim View.
(Running Illustrator 23.0.4 on macOS 10.14.2)
5 votes -
Popup dialogs disappear
This issue has been happening to me for some time now, despite updating to the newest version. Any modal dialog window popup decides that it wants to disappear to some netherworld as they pop up for a fraction of a second before falling into oblivion. This issue has caused me to lose lots of time recreating work that would not save due to this bug. This happens almost daily and without any prompting. Please fix this bug!
2 votes -
Most recent changes not showing when opening up the PDF file in updated CC
I have the most updated Adobe Illustrator. When someone is using an older version of CC and I open up the saved PDF file in my updated version, it doesn't show the changes that were made to the PDF file by the someone that has the older version of CC.
I even had them try adjusting the settings in the PDF such as, "smallest file size", "optimize for web", "Illustrator Default", etc..but no luck.
1 vote -
Save Default Folder not adjustable
Im missing a save settings option to set a default saving folder. if anybody had the same problem and was able to find a way-text me!
1 vote -
Snapping stopped working
Snap to Grid, Pixel and Point options stop working on a regular basis. Choosing any of them has no effect.
Have to Close and reopen regualry for it to work again.Ilustrator has become very irratic in the past few releases. Along with other Adobe apps.....4 votes -
can't open file properly
v23.03
I can't open some file It hangs on interface background, it shows all layer of my file on my layer tab but I can't see any of my illus, I try to switch on-off the eye in front of the layer and it can't help.
So, I downgrade to v23.02 and all the problem are gone and I think you should fix it before this bug goes with the future version.1 vote -
Print not responding
I can open files but when I send to print I get the message 'Print not responding' and Illustrator crashes. I'm using Illustrator CC 2019. I have reinstalled my Creative Cloud and Illustrator app but it just won't print. I've never had this problem before.
1 vote -
laggy after placing linked files
When I place a JPG in my file (linked, not embedded), my Illustrator file becomes laggy. It lags when I pan across the file or zoom in and out and takes longer than usual to save the file. I've noticed this as a problem since the latest update of Illustrator.
System specs:
Mojave 10.14.5
imac (retina 5k, 27-inch, 2017)
3.8 GHz Intel Core i5
64 GB 2400 Mhz DDR4 Ram
Radeon Pro 580 8GB graphics card2nd monitor is an older 4k imac
running Illustrator 23.0.4
1 vote -
Text becomes impossible to edit after several minutes of having the program open
Working on macOS Mojave 10.14.5 and Illustrator 23.0.4.
After working in the program for a few minutes, transform controls no longer appear around text boxes when selected (show transform controls does not fix the issue). Text attributes are then buggy when applied (tracking will not apply to selected word, can't change font). Shortly after, I can no longer select text boxes at all.
I'm a graphic designer and this issue is hurting my productivity greatly. Please provide a solution!
1 vote -
TIFF images as assets in CC Libraries are always placed as PNG images on the artboard
Affected: Illustrator CC all versions that are working with CC Libraries.
Tested with Illustrator CC 2019 version 23.0.3 on Windows 10. Illustrator versions on Mac OS X are also reported.Steps to reproduce the issue:
Do a new CC Library.
Add TIFF images saved from PhotoShop CC 2019 to the new library.
Two options how you can do this that I know of:
A. Drag the files from your file system to the open and empty library.
B. Use Adobe Bridge CC 2019 to drag files to the open library.Expected result:
If I want to use an image TIFF…
4 votes -
Graph tool doesn't work at all
I can't get the chart tool to work at all in this latest version. It's not grayed out in the toolbar, and yet clicking on ANY chart format does nothing.
In the Object > Graph menu, the only available option is Type, and even that just creates a loaded cursor that does nothing. What's going on?
Using Mac OS 10.14.5 and Illustrator 23.0.4
4 votes -
'Divide Objects Below' divides hidden layers
'Divide Objects Below' command also divides hidden layers. Illustrator then crashes.
1 vote -
"Recent files" shows the thumbnail of a password protected PDF file.
I expect to not see the thumbnail of a password protected file. Maybe just have a lock image like in the OS?
Mac 10.13.6, AI 22.0.1
1 vote -
Buggy strokes, unwanted anti-aliasing and wrong sizes on export.
I have just completed a project where 1800 tool icons had to be redesigned for a CAD program. Exporting my icons to single and @2x PNGs butchers my icons.
If strokes are set to outside, export to PNG invariably produces unwanted anti-aliasing on vertically or horizontally stacked pixels. (see image 1.png). I have a hunch this only occurs with documents that have over 100 artboards. It cannot be easily reproduced with a document containing only a single artboard. (if someone from tech support wants the document, let me know. I cannot share it publicly.)
When the arrow up cursor is…
2 votes -
slow cursor on second monitor when using Adobe Illustrator - only while using Ai
When I used illustrator on my second monitor, the mouse cursor is astoundingly slow and a reduced range across the screen. This only happens when I use illustrator, not other applications. I am using a macOS Mohave 10.14.5 (18F132) and am connecting to my monitor with an HDMI using an HDMI/USB adapter for my laptop.
This costs me in time and efficiency at my job, as I'm sure it does for other people, who have posted similar complaints on adobe forums. Please fix it!
5 votes
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