Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7797 results found
-
Coordinates label rendering problem in Overprint Preview mode
- Open the file and make sure Overprint Preview mode is on (thus GPU is off)
- Pick Direct Selection tool, grab the point and move it The gray label with current coordinates get smeared, like the GIF shows.
12 votes -
Round Corners prevent a narrow bar from transforming
Please open the file attached.
Make sure that you have Bounding Box on, and Scale Corners off.- Select any one of the green bars.
- Try to make it shorter or longer, using bounding box (that is grab the center marker on the a short side) — works fine.
- Select the dark red long bar.
- Try to transform in the same manner — and fail. The bar gets only longer, and can't be made shorter (or shorter back).
- Make the red bar slightly wider or select the orange bar, it is a wider copy of the red one.
- Try to make…
12 votes -
Path effects applied to a compound shape result a doubled stroke on expansion
- Draw two overlapping shapes
- Remove fill and stroke for both of them
- Hold Alt and press Unite shape mode button in Pathfinder to create a live compound shape
- Apply Offset Path effect (or any other path deforming effect, like Roughen or ZigZag)
- Expand appearance of the object Result: two copies of the same stroked object Expected: one copy of the stroke object
12 votes -
特定の条件でテキストの中窓部が斜線で塗りつぶされる
再現方法
サイズA4で新規アートボードを作成
「要冷凍」というテキストオブジェクトをサイズ15ptで作成
このテキストにアピアランス「パスのオフセット：0.05mm」を適用する
アートボードの座標をX座標 100mm、Y座標 -148mmに変更
「要冷凍」テキストの座標をX座標 197mm、Y座標 -2.1mmに変更
文字の塗り潰しが添付画像のようになる（座標は全て左上起点）テキストをアウトライン化しても発生する
どのようなフォントでも発生する
同じような大きさの複合パスでも発生する
線幅では発生しない以下の環境で確認
MacOS 10.15.7
Adobe Illustrator 26.0.1
Adobe Illustrator 25.4.2
Adobe Illustrator 24.3Windows10 Pro
Adobe Illustrator 24.3(64bit)通常作成される、座標（X0,Y0）のアートボードで、版面左上端にテキストがかかっている場所で発生するようだ。普通こんな位置にテキストは置かないが、アートボードの座標がたまたまY軸方向にマイナス（上）X軸方向100mmの位置にあると、版面の真ん中で発生してしまう。文字というより複合パスで発生しているようである。
対処方法
アートボードの座標をリセットして、当該オブジェクトを適当な位置に移動して戻すと解消する。
必要がなければ線幅で対応する。12 votesIllustrator 製品版フィードバックにご協力いただきありがとございます。
ご報告いただきました問題につきまして、再現が確認できました。
「パスのオフセット」効果が適用されている文字の中マド部分の直線と、「Y軸 = 0」のラインが重なる場合に発生するようです。
簡単に「田」や「A」の字で再現できました。今後の開発進捗などはこちらでご報告させていただきます。
よろしくお願いいたします。Illustrator チーム
-
異なるバージョンで、文字の間に「ー」が出現する
macOS 10.15.4 Catalina
Illustrator 2021 v26.0.11 v25.2で、テキストボックス内に「株式会社○○○」と打つ
2 v26.0.1で開くと、「株式会社ー○○○」のように、テキストに全角ハイフンが現れました。
(書体：A-OTF 新ゴ Pro)--添付データ-----
「1.ai」→v25.2で保存したデータ「2.ai」→「1.ai」をv26.0.1で開いて保存したデータ
12 votesこちらの問題が修正された Illustrator 2022（ver.26.0.2）が、製品リリースされました。 みなさん、ご協力ありがとうございました。 こちらのトピックは対応完了とさせていただきます。 コメントはオープンにしておきますので、何か問題がありましたらご報告ください。 よろしくお願いいたします。 Illustrator チーム -
Fonts Syncing
I just upgraded my computer to the Macbook Pro 2021 M1. I downloaded the latest versions of Adobe and noticed none of my fonts will sync. I've tried posted troubleshooting methods and none have worked (closing and restarting apps, reinstalled apps, multiple computer resets, unsyncing and resyncing manually, etc). Any time I open an Illustrator project with previously used fonts that aren't native to the app, it prompts me to sync but the load wheel just keeps spinning and will never finish.
I'm at a loss. Any ideas?
12 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ankit Goyal
Illustrator Team -
Export for Screens doesn't remember settings.
Export for Screen Doesn't remember my settings.
Every time I restart Illustrator, I have to set again my Export for Screen setting.I have project where I want to export few different sizes PNGs and a PDF, so it is getting a bit tedious to set those again every time I restart Illustrator. And of course it doesn't remember Export folder either.
It really amaze me how Adobe can brake some basic functionality like this.
12 votes -
The artboard names and numbers dissapeared in 25.4.1
I can still see the grey box in the top left corner of the artboards, but the names and numbers are gone. It started when I updated Illustrator to 25.3.1. I thought the issue would be solved in this new update but it is still there
12 votes -
Pressure option not showing / grayed out with Wacom tablets/pens
Wacom pressure not showing on menus illustrator 25.4.1.
But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried…12 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Anchor points not displaying with layer color
My anchor points are not displaying correctly. They are not the layer color and when objects are selected, they are a light gray and barely visible on a white or any color background. I've tried changing the layer color and that doesn't help and have checked any preferences that may have been changed, but still the same issue.
Specs:
Illustrator v 25.3.1 on an iMac 27" (late 2012, 2.9GHz Quad Core Intel core i5 with an NVIDIA GeForce GTX 66oM 512 MB graphics)
Running MAC OS Catalina v 10.15.7
Please help with any fixes. I've already restarted Illustrator and my…-
2022-08-04 at 1.29 PM.png 35 KB -
2022-08-04 at 1.28 PM.png 122 KB -
Screen Shot 2022-08-04 at 8.06.04 AM.png 342 KB -
ScreenShot_2022-01-31at9.07.23AM.jpg 223 KB -
example of anchors and handles.pdf 387 KB -
Screen Shot 2021-07-16 at 9.48.35 AM.png 45 KB -
Screen Shot 2021-07-16 at 2.47.25 PM.png 49 KB -
Screen Shot 2021-07-20 at 4.54.00 PM.png 47 KB
12 votesThis issue arises due to problems with Apple's graphic rendering pipeline on older versions of macOS and has been resolved by Apple in macOS 13 and above. We request you to update your macOS to13 and above to fix this issue.
-
-
Missing close, minimize, and maximize buttons on Mac
I use Magnet and whenever I snap the window to the full screen (4K) the maximize, minimize and close buttons all disappear.
MacOS Big Sur, version 11.3.1
Adobe Illustrator Desktop (M1 Beta)-
Screen Shot 2021-12-15 at 3.51.03 PM.png 700 KB -
画面収録 2021-10-06 9.58.58.mov 1352 KB -
Screen Shot 2021-09-05 at 9.50.56 AM.png 94 KB -
Screen Recording 2021-05-13 at 10.37.41 AM.mov 26712 KB -
Screen Shot 2021-05-13 at 10.34.06 AM.png 658 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screenshot at Dec 30 10-24-30.png 57 KB -
Screenshot 2019-05-17 at 09.38.09.jpg 8 KB -
Screen_Shot_2017-12-13_at_10.18.03_AM.png 13 KB -
Screen_Shot_2017-12-13_at_9.48.41_AM.png 17 KB
12 votes -
-
Can't load DxfDwgFileFormat.aip
CC v25.2. I can't install DxfDwgFileFormat.aip on bootup
12 votes -
Update 25.2.2 closes all the tabs instead of one tab at a time
Just after downloading the latest update, instead of closing one tab/page at a time, Illustrator started to automatically close every single opened page. It's happening with both Command + W and via the close button at the top of the page.
Please advise.
Joanna
12 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Type on a Path Options window Alt+P Preview hotkey
Alt+P doesn’t toggle Preview checkmark in Type on a Path Options dialogue window
12 votes -
DXF files not coming in to scale
Catalina
New Illustrator update 25.1 — DXF scaling is off, not correct.
Original size nor does it work using 100% scaling import.
Previous version no problem... DXF files come in to scale "original size"12 votesWe have fixed the issue in AI version 25.2. Would request you to let us know in case you still run out into this issue.
Thanks,
-Ravi Gupta
Illustrator Team -
AiRobin hogging huge amounts of RAM (between 12GB and 16 GB) and at times slows the machine down.
I have turned off "background save / export" which is apparently the purpose of AiRobin. Nonetheless, it has continued to run for the couple of months since I turned those off. Today I had InDesign, Photoshop, and Illustrator open momentarily; I try to avoid that, but usually it's fine for 5 or 10 minutes. This time it wasn't, and I could literally do nothing (even move the mouse for the most part) for close to 15 minutes. I was finally able to pull up Activity Monitor and I ended the process for AiRobin. Immediately things improved. But sure enough, AiRobin…
12 votes -
Illustrator 24.3 Crashing When Selecting Colours with the Layers Palette Open
See video: https://www.dropbox.com/s/j7hete8hhhe7mzv/Screen%20Recording%202020-09-11%20at%2014.34.23.mov?dl=0
Illustrator 24.3 crashes when changing the colour of a gradient handle if the Layers palette is open and on-screen. Video above is a freshly re-installed Illustrator in a brand new user account (macOS 10.15.6).
12 votesI am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Shape Builder ignores lines when they don’t cross a shape
Shape builder, despite the rounding bug that is embedded in its core (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/37424191-expanding-a-live-paint-object-changes-dimensions#comments) is still a very useful tool many users are very fond of.
Specifically, it can be used to bring pathfinder options to open paths — you can delete parts of lines that are covered with another shape, effectively subtracting segments from them (rather than closed shapes), by Alt+dragging over this shape (see the GIF attached).
But this nice trick won’t do the job if lines don’t cross the entire shape. That is when a line ends inside of a shape, the tool doesn’t trim it.…
12 votes -
Save for Displays: SVG export is extremly slow on Windows
I do have a file with around 100 artboards with simple icons that need to be exported to SVG.
This process is extremly slow on Windows on a decent machine. Every SVG takes about 3sec to save. CPU usage shown AI is running only on Core #2. The same file exports in seconds on my 8 years old Mac.
12 votes -
Deselect All does nothing when you edit width profile of selected path
If you have a path selected and you work on editing its width markers with a proper tool and then Deselect all — path get deselected, but you still have your width markers active.
So, AI basically allows you to edit width markers on paths without selecting them. It can be treated both good and bad, but when I say 'Deselect' I usually mean 'Stop anything from being selected' in ANY meaning, including editing width profile. Pressing Escape helps, but... you just don't expect it.
12 votes
- Don't see your idea?