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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7710 results found

  1. Type on a Path Options window Alt+P Preview hotkey

    Alt+P doesn’t toggle Preview checkmark in Type on a Path Options dialogue window

    12 votes

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    0 comments  ·  User Interface  ·  Admin →
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  2. DXF files not coming in to scale

    Catalina
    New Illustrator update 25.1 — DXF scaling is off, not correct.
    Original size nor does it work using 100% scaling import.
    Previous version no problem... DXF files come in to scale "original size"

    12 votes

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    16 comments  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ravi Gupta responded

    We have fixed the issue in AI version 25.2. Would request you to let us know in case you still run out into this issue.

    Thanks,
    -Ravi Gupta
    Illustrator Team

  3. AiRobin hogging huge amounts of RAM (between 12GB and 16 GB) and at times slows the machine down.

    I have turned off "background save / export" which is apparently the purpose of AiRobin. Nonetheless, it has continued to run for the couple of months since I turned those off. Today I had InDesign, Photoshop, and Illustrator open momentarily; I try to avoid that, but usually it's fine for 5 or 10 minutes. This time it wasn't, and I could literally do nothing (even move the mouse for the most part) for close to 15 minutes. I was finally able to pull up Activity Monitor and I ended the process for AiRobin. Immediately things improved. But sure enough, AiRobin…

    12 votes

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    4 comments  ·  Performance  ·  Admin →
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  4. Illustrator 24.3 Crashing When Selecting Colours with the Layers Palette Open

    See video: https://www.dropbox.com/s/j7hete8hhhe7mzv/Screen%20Recording%202020-09-11%20at%2014.34.23.mov?dl=0

    Illustrator 24.3 crashes when changing the colour of a gradient handle if the Layers palette is open and on-screen. Video above is a freshly re-installed Illustrator in a brand new user account (macOS 10.15.6).

    12 votes

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    5 comments  ·  Performance  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  5. Shape Builder ignores lines when they don’t cross a shape

    Shape builder, despite the rounding bug that is embedded in its core (https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/37424191-expanding-a-live-paint-object-changes-dimensions#comments) is still a very useful tool many users are very fond of.
    Specifically, it can be used to bring pathfinder options to open paths — you can delete parts of lines that are covered with another shape, effectively subtracting segments from them (rather than closed shapes), by Alt+dragging over this shape (see the GIF attached).
    But this nice trick won’t do the job if lines don’t cross the entire shape. That is when a line ends inside of a shape, the tool doesn’t trim it.

    …

    12 votes

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    0 comments  ·  Tools  ·  Admin →
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  6. Save for Displays: SVG export is extremly slow on Windows

    I do have a file with around 100 artboards with simple icons that need to be exported to SVG.

    This process is extremly slow on Windows on a decent machine. Every SVG takes about 3sec to save. CPU usage shown AI is running only on Core #2. The same file exports in seconds on my 8 years old Mac.

    12 votes

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    8 comments  ·  File Save, Import and Export  ·  Admin →
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  7. Deselect All does nothing when you edit width profile of selected path

    If you have a path selected and you work on editing its width markers with a proper tool and then Deselect all — path get deselected, but you still have your width markers active.

    So, AI basically allows you to edit width markers on paths without selecting them. It can be treated both good and bad, but when I say 'Deselect' I usually mean 'Stop anything from being selected' in ANY meaning, including editing width profile. Pressing Escape helps, but... you just don't expect it.

    12 votes

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    0 comments  ·  Tools  ·  Admin →
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  8. Save/Save As doesn't work in Action

    1. Make a new document
    2. Record a new Action for Save (CMD+S) and Save As (Shift+CMD+S), stop Action
    3. Do something in the document - Draw the rectangle for example
    4. Play Save/Save As Action
    5. Close the document (Attention!!! No warning about Save Changes!!!)
    6. Open the document

    Result: Opened document doesn't contain the rectangle.
    That means nothing happened with this document while Play Actions

    Illustrator ver. 24.0.2
    It is the critical issue and my suggestion to downgrade Illustrator to 24.0.1, if you use "Save/Save as" and "Close" commands in Actions in your work

    12 votes

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    8 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  Adminrohitja (Admin, Adobe Illustrator) responded

    Hi

    Apologies for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue at our end.

    Please help by providing the below information:
    1) Is it reproducible on the latest illustrator version 25.4.1?
    2) Kindly share some video, Action recorded script (.aia), the Test file(Via File→Package) & some steps with which you are facing the issue and share with us at
    ShareWithAI@adobe.com in a Zip file.

    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Rohit Jain
    Illustrator Team

  9. Preview pane no longer displays preview of .ai files v24

    Since the update to v24, I've not been able to see a preview in my preview pane for .ai files when opening a document. This is extremely helpful and hope that it returns.

    12 votes

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    16 comments  ·  Other...  ·  Admin →
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  10. Variable Data - ignoring a blank cell in the data library

    Variable printing – an amazing utility within Illustrator which is probably often underutilized!

    Unfortunately, if the .csv file containing your data contains a blank cell you'll run into issues. Fixing this or creating a workaround so that we can import those blank cells as just a space would be HUGE!

    Printing mailing labels and being able to ignore a second line for an address would no longer be out of the realm of possibilities! And that's just the tip of the iceberg!

    Let's get behind this – Help me vote this to the top!

    12 votes

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    1 comment  ·  Other...  ·  Admin →
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  11. CC 2020 gradient tool not updating result live, only when releasing the mouse button (like in CC 2018)

    In CC 2019, when using the gradient tool to apply or modify a gradient, the result of using the tool was live updated as you applied/moved it. Now in CC 2020, the tool has reverted back to how it was in CC 2018, meaning you have to let go of the mouse button to see the result. Seeing the result live saves time for me and makes it easier to get a satisfying result quicker.

    12 votes

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    6 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.0.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  12. Can't export or save files

    Every time I click Save As or Export no window pops up and I can't save any of my files.

    12 votes

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    6 comments  ·  File Save, Import and Export  ·  Admin →
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  13. SVG Stroke Widths are not scaled according to viewBox

    MacOS Mojave 10.14.6
    Illustrator CC 2019

    1. rename the attached .txt file to .svg and import the SVG file into Illustrator.

    expected: it should display two horizontal lines
    actual: it appears as a rectangle because the lines are touching

    here are two lines, 200px apart, with 100px stroke width in a 500x500 SVG with a viewbox of 1000x1000. since the viewbox is twice the size of the SVG document, the stroke width should be scaled down to 50px and the lines should not overlap.

    12 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Select Objects in Layer selects locked objects

    Objects that are locked within a layer get selected when selecting everything in a layer. Instead of selecting everything in the layer except the locked items.

    Win 7, Ai CC 23.0.3

    12 votes

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    7 comments  ·  User Interface  ·  Admin →
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  15. "Clear Overrides" in Paragraph Styles menu is needlessly picky

    I can clear overrides only if the selected text is all in a single paragraph style. If I select multiple lines in different styles (which happens all the time in lists of text, calendar items, etc), the thing is always dimmed out.

    This makes it needlessly tedious to get all the text back into a known set of styles, so that the styles themselves can be redefined and the text will update accordingly. (Example: taking formatted text to a new and differently-sized layout.)

    12 votes

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    5 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Paste remembers layers bug with isolation mode

    If you choose the option Paste Remembers Layers and copy elements when in Isolation Mode and paste these after exiting Isolation Mode, they appear on a new layer named "Isolation Mode". They should appear on their parent layer instead.

    12 votes

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    4 comments  ·  Isolation  ·  Admin →
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  17. Expanding a Live Paint Object Changes Dimensions

    Reporting a very frustrating Illustrator bug that has been there since version CS6 at least.

    There is a bug concerning the Live Paint tool. Live Paint objects need to be expanded most of the time to develop them further in Illustrator. However, after expanding, the dimensions of the shapes get distorted and this renders the Live Paint tool completely useless for precise drawings or illustrations.

    I hope something can be done to eradicate this bug as it extensively hinders workflow of many projects that need to be developed with Illustrator.

    Thank you.

    P.S. The same happens not only with imported…

    12 votes

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    1 comment  ·  Other...  ·  Admin →
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  18. Data merge with variables shared by multiple objects should not create errors

    Assigning multiple objects to the same variable would be particularly useful for language translations, in which the same value should appear in different objects of the same document.

    While the UI allows to link several objects to the same variable, Illustrator behaves badly in these cases:

    1. When a new dataset is created, Illustrator will assign different values to the same variable and where the value shows up is unpredictable.

    2. The exported variable library is invalid and cannot be imported again.

    3. If a CSV is imported into such a document, the import fails with an unknown error, while the CSV import…

    12 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  19. Change Scale tool behavior - revert back to scaling proportionately, shift & drag

    macOs Sierra 10.12.6

    Illustrator 23.0.1 - Scale tool doesn't work the same as it's been for years!! Ugh!

    Please revert to the legacy behavior of scaling shapes, images and text proportionately by using the scale tool + holding shift key and drag to enlarge or reduce size of shape proportionately. This way has been burned in my brain for many, many, many years. My fingers move faster than I can think, and now my logos turn out wonky unless I scale it the long way, by opening up the scale tool and typing in percentages!! No thanks.

    For now, how…

    12 votes

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    4 comments  ·  User Interface  ·  Admin →
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  20. Action using "save as" location not keep settings after restart of Illustrator

    I created action that use the "save as" to defined location, when closing and restarting Illustrator the action doesn't save location of "save as" action.

    Windows 10 pro ver. 1803

    Illustrator ver. 23.0.1

    12 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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