7710 results found

1. font finder/Missing font box keeps loading and unable to activate missing fonts

   Find Font box not working. Example i am missing fonts and when i open that menu it shows the fonts used in the document but the missing ones just have a loading circle next to it and it never stops.

   Also the Missing font box. When i do have the fonts and want to Activate them they will never activate, It just loads for 10mins and stops with out loading the fonts.

   •  

   •  

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Need More Info  ·  Anish Kumar responded

   Hi All,

   We are not able to reproduce this issue at our end. Can you please let us know if you are still facing this issue? Also, is the Creative Cloud running fine on your machine when this issue happens?

   Thanks
   Anish

2. On applying tracking via Properties panel, Illustrator issues like Tracking of complete paragraph changes, Bounding Box gets invisible

   MacOS, multiple versions, multiple hardware configs
   Illustrator CC2018 & 2019

   This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.

   Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.

   When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting and reselecting the type will show randomly different values - sometimes the value applied to one character will be reported as applied to an entire word/paragraph, sometime the program will change the default value across the entire application. It is no longer possible to adjust tracking, and a restart of the application is the only recourse, however the problem repeats - after making a few more tracking adjustments it glitches again in the same way and can no longer be used.

   This has also been accompanied by selection bounding boxes disappearing across the program - again restarting is the only way to correct - and most problematic of all: upon saving, the file will often suddenly revert to an earlier state, completely losing all changes made.

   This problem has been exhibited in exactly the same manner across multiple systems, running different OS versions and using different Adobe CC accounts. The problem has been occurring since at least CC2018, and is still occurring in the recent CC2019 (or whatever it's called) update. Currently it is impossible to use Illustrator for any kind of typographic work.

   MacOS, multiple versions, multiple hardware configs
   Illustrator CC2018 & 2019

   This has been reported on a number of other posts, but seems to keep being reposted as new entries, rather than upvoted.

   Since CC2018 the ability to adjust tracking in Illustrator has been broken. This appeared to begin with the introduction of the Properties Panel in CC2018, but the issues extend to the 'normal/traditional' Character Panel as well.

   When adjusting tracking on a single letter or group of letters, the program will glitch and the adjustment value shown in the panel will not reflect the value being incremented. Moreover, deselecting… more

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. The operation cannot be completed because of an unknown error [PARM]

   Not sure why this keeps happening...

   •  

   •  

   •  

   •  

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   6 comments  ·  Performance  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi, Thanks for reporting this issue. Unfortunately we are not able to reproduce this issue. Could you please provide a video, test file or steps of the workflow with which you are facing this issue and share with us. Kindly share the above with us in a Zip file at sharewithai@adobe.com . Please mention the title of this issue as the subject of the mail. Thanks & Regards, Ankit Goyal Illustrator Team

4. accept both full stop and comma as decimal separator

   Illustrator is very picky when it comes to entering decimal fractions in input fields. E.g. when using Dutch as keyboard language, the . is not allowed, and ignored, so we have to use the comma, which does not reside on the num keypad.
   Please make Ai accepting both the . and the ' as a decimal separator.

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Misalignment in control panel for symbols

   See image attached.
   Here and everywhere baselines in control panel captions must match.

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Selection tool not working with Text

   Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.

   OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the selection tool like the direct selection tool and manually move each corner.

   Sometimes, when I click on one piece of type (area or point) another nearby type chunk will select instead. And any formatting I apply gets applied to the wrong text.

   Other times, I can't get the text to select at all. Or clicking on one piece of text will select something completely different (another line of type or a shape).

   This issue resolves itself if I close and reopen my document, however this is extremely disruptive to my workflow. It is also not a RAM issue- I just upgraded from 8gb to 16gb and had this problem on both machines.

   It seems to have started once I updated Illustrator or to High Sierra. For reference, I use an imac display monitor connected via hdmi cord to my laptop when working in illustrator. This issue happens whether I am working on the display screen or my actual laptop screen.

   Ive been working in illustrator for almost 10 years and I've never had this happen before (even on very slow machines in the earlier 2000s).

   Intermittently, the selection tool isn't working with my text. For area type, the bounding box will disappear (and "show bounding box" is enabled). When it re-appears, often there is a lag between when I move the text and when the bounding box follows it. If there is no lag, it is not uncommon for the bounding box not to move at all.

   OR my selection tool will (on area type) act only like a direct selection tool. And the transformation controls on each side of a rectangle of the type box will disappear. All I can do is use the… more

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   19 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi All,

   Thanks for reporting this issue.
   We are getting response from users that they are facing this issue no more on Latest Illustrator released version .Hence marking this issue as resolved.

   In case you are still encountering this issue.
   Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com .Please mention the title of this issue as the subject of the mail.

   Regards,
   Ankit Goyal
   Illustrator Team

7. Media size setting of print dialog returns to default settings on changing color via swatches (or apply arrowhead via strokes)

   Any operating system (happens on both Windows and Mac)
   Illustrator Version 22.x or 21.x

   Change "media size" in print setting from "Defined by Driver" to any paper.
   Finish the print dialog ("Done" click).
   Select from the color book with Swatches panel, or set the arrow with the Stroke panel.
   When returning to the print setting again, the media size returns to "Defined by Driver".

   Does not occur before Version 20 (CC 2015.5).

   Possibility to occur when using settings that refer to another Illustrator file.

   Problems reported in the Japan Forum.
   https://forums.adobe.com/thread/2424994

   •  

   •  

   •  

   •  

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Print  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

8. Free transform tool is still broken.

   Free transform tool is still broken in CC 2018.

   Look at the comparison.

   • 

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

9. illustrator cc 2018 wrong in export psd after rasterized

   colors change in file export with pantone, my steps are as follows:
   1- I have created a file in illustrator CC 2018 with 8 spot colors or pantone.
   2- rasterize the file with the function "keep spot colors " flagged
   3- export the .psd image with the function in the connection tab
   4- the resulting file has changed colours and wrong result

   •  

   •  

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
   Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
   Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

   Warm Regards,
   Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
   Adobe. Make It an Experience.

10. Mouse click sticking

    This problem only seems to happen in Illustrator. I have not seen this issue when I use Photoshop.

    Clicking with the mouse, does not always work as expected. It is almost like there is a long delay before the release is detected, resulting in a drag operation. Sometimes I see the spinner appear after I click. I have tried a different mouse, same issue. In the video, I am only ever doing a quick click, without moving the mouse.

    • 

    13 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    16 comments  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh

11. Actions based on Scripts not saving after restart?

    From: https://forums.adobe.com/thread/2191151

    I located another thread from December where the consensus seems to be that this is a long standing and known bug with Illustrator.
    Permanently saving scripts in Action Set doesn't work / Scripts werden nicht dauerhaft in den Aktionseinstellungen gespeichert.

    I have spent a good deal of time working with people here on the Adobe forums to develop a script to automate a very large function of my job, and now that it is completed it should be ready to pass on to members of my team so they can utilize it as well. The problem is that even though the scripts are loaded into the proper scripts folder and the Action works for running a batch off that script flawlessly, it disappears every time Illustrator restarts.

    Is this really a permanent bug with Illustrator? Is Adobe really just ignoring this problem?

    For those unaware, here is a screenshot to help demonstrate:
    thumbnail_Screen Shot 2016-08-04 at 12.04.15 PM.png

    I have created my own folder for custom actions. In that folder I have created an action titled "CAD Batching Script [Network]". I then followed standard procedure, recorded the action, told it to "Insert a Menu Item" and then selected the appropriate script from the Scripts menu under File. Hit stop on the recording, done.

    I'm then able to run the action off of the Batch function and everything works flawlessly.

    Then, the next time I re-open Illustrator after closing the program, the recorded parts of the action (highlighted in the red box in the screenshot) have totally disappeared. I tested this both in my custom folder and by placing the action in the Default Actions folder. Nothing seems to keep it from disappearing.

    Is there something I'm missing, or am I just forever out of luck and going to have to recreate the Action every time I open Illustrator and need to work off of that script for batch processing?

    Thanks in advance,
    Brooks

    From: https://forums.adobe.com/thread/2191151

    I located another thread from December where the consensus seems to be that this is a long standing and known bug with Illustrator.
    Permanently saving scripts in Action Set doesn't work / Scripts werden nicht dauerhaft in den Aktionseinstellungen gespeichert.

    I have spent a good deal of time working with people here on the Adobe forums to develop a script to automate a very large function of my job, and now that it is completed it should be ready to pass on to members of my team so they can utilize it as well. The problem is that… more

    13 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    17 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Completed (Comments Open)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Regards,

    Rohit Jain

    Illustrator Team

12. Unidentified dash / gap values get shown as zeroes

    Make a simple test (as demonstrated in the attached GIF).
    Make sure you test this after relaunching Illustrator.
    Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

    A. Create a new document based on Web document profile
    B. Create a simple rectangle
    C. In the Stroke panel enable Dashed Line option

    The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

    D. Now create a document using Print profile
    E. Create a rectangle
    F. Enable Dashed Line once more

    Looks the same, right?

    J. Go to Preferences again and change the General units to Millimeters.

    Look at the dash-gaps values — for some reason all values but one are now zeros!
    While it might SEEM like 'whatever', it’s actually not, and this bug was not present in CS6.

    K. Here’s why it’s a problem. Create a duplicate of this rectangle and tab through all the dash and gap fields in the Stroke panel, confirming these zeroes for real.

    Now you have a rectangle with the same exact values Ai had before, but it looks completely solid!
    And if you select the original one — it suddenly has only the first value dash set, and not all of them.

    So Ai just lies.
    For some reason when units get toggled (and it’s common when you work in both media at the same time), Ai puts 'zeroes' — but it doesn’t mean 'undefined'. This was working fine in older versions (I checked CS6).

    This causes us to believe the dash settings are not what they are.
    And while it seems like rare occurrence — no, it happens regularly, and it sucks.

    Please fix it.

    Make a simple test (as demonstrated in the attached GIF).
    Make sure you test this after relaunching Illustrator.
    Open Preferences > Units and make sure you have all three parameters (General, Stroke, Type) set to Points.

    A. Create a new document based on Web document profile
    B. Create a simple rectangle
    C. In the Stroke panel enable Dashed Line option

    The first 'dash' value would be 12 pt (or somethin else if you general units are not points), and the rest of the fields would be empty, undefined. It means Illustrator uses the same 12 pt for the gap.

    D.… more

    •  

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5

    Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
    PSD and TIF bitmaps work fine.
    See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
    https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M407603

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    5 comments  ·  Images, Links  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The bug seems to be fixed in Beta 28.7.0.65

    Please try to update and verify if it now works as intended for you.

14. Align / Distribute ignores Constrain Angle

    The Align and Distribute options do not take into account the Constrain Angle setting when the Constrain Angle is not equal to zero. In simpler terms, the Constrain Angle for Align and Distribute is always set to zero.

    •  

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Preview in PNG export options panel doesn't work

    There is a bug in options panel for PNG files, the preview window only show white or transparent regarding the option selected.

    MacBook M1 Pro
    Illustrator 28.3

    •  

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    11 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Unable to catch error that occurs when exporting empty artboard to PSD

    en_US

    When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

    
    

    The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

    Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

    Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be exported.

    Steps to reproduce

    1. open the attached file empty_artboard.ai in Illustrator
    2. execute the script in the Script to execute section or the attached file psd_export.txt (please change the extension to jsx beforehand)

    Expected result

    Errors will be caught and an alert "Caught error" will appear, then safely exit.

    Actual result

    The error penetrates try syntax and the alert is displayed twice. The contents are as follows:
    1. Empty artboard(s) were not exported.
    2. The operation cannot be completed because of an unknown error. [!SEL]

    The error 2 starts to occur in Illustrator 2022 and does not occur in older versions such as Illustrator 2021.

    Workaround

    • Use selectObjectsOnActiveArtboard, etc. to detect empty artboards by myself to avoid the error (to be precise, it is necessary to ignore isolated points and other PageItem that are ignored by the PSD export function by myself).
    • Generate a Rectangle of the same size as the artboard without fill and stroke in advance and export it for avoid the error. An empty image will be successfully exported.

    Environment

    • macOS 12.7.3, 14.3.0(Apple Silicon)
    • Illustrator 2019(23.1.1) to 2024(28.1.0)

    Not sure when this error started, but it reproduces in Illustrator CS6 too.

    Attached files

    Script to execute

    ---

    ja_JP

    空のアートボードをPSDに書き出そうとしたとき起こるエラーをcatchできない

    ExtendScriptのexportFileにてIllustratorのアートボードをPSDに書き出すとき、アートボードに有効なPageItemが含まれていないとエラーが起こり、2つの警告が出ます。

    
    

    問題は、このエラーはtryで囲ってもcatchできないことです。バッチプロセスをアラートで止めてしまいます。

    また、もしapp.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTSでアラートを出ないようにした場合、スクリプトのユーザーになぜアートボードが書き出されなかったか詳しい情報を提供することができません。

    エラーをcatchできるようにするか、空のアートボードでも気にせず書き出すよう変更するのが理想的な設計です。

    再現手順

    1. 添付ファイルempty_artboard.aiをIllustratorで開きます
    2. 実行するスクリプトセクションのスクリプトか、添付ファイルpsd_export.txtを実行します（事前に拡張子はjsxに変えておいてください）

    期待する結果

    エラーはcatchされ「Caught error」とアラートが出たあと安全に終了します。

    実際の結果

    エラーがtry構文を貫通し、アラートが2回表示されます。内容は次の通りです。
    1. Empty artboard(s) were not exported.
    2. The operation cannot complete because of an unknown error. [!SEL]

    2のエラーはIllustrator 2022から出始めていて、それ以前のIllustrator 2021などでは発生しません。

    回避策

    • selectObjectsOnActiveArtboardなどを使い、空のアートボードを自力で検出してエラーを回避します（正確に言えば、孤立点などPSD書き出し機能に無視されるPageItemを、自力で無視する必要があります）
    • アートボードと同じサイズの塗り・線なしのRectangleを事前に生成して書き出すことで、エラーを出ないようにできます。ただし、何もない画像が書き出しに成功します

    環境

    • macOS 12.7.3, 14.3.0(Apple Silicon)
    • Illustrator 2019(23.1.1)〜2024(28.1.0)

    このエラーがいつからあるのかわかりませんが、Illustrator CS6でも再現します。

    添付したファイル

    • error1.png
    • error2.png
    • empty_artboard.ai
    • psd_export.txt

    実行するスクリプト

    (function() {
      var doc = app.documents[0] ;
      var psdOptions = new ExportOptionsPhotoshop() ;
    
      try {
        doc.exportFile(new File('~/Desktop/psd_empty_artboard_error.psd'), ExportType.PHOTOSHOP, psdOptions) ;
      } catch(e) {
        alert('Caught error') ;
      }
    })() ;
    

    en_US

    When exporting Illustrator artboards to PSD using ExtendScript's exportFile, if the artboard does not contain valid PageItems, an error occurs and two alerts are displayed.

    
    

    The problem is that this error cannot be caught by a try syntax. It will stop the batch process with alerts.

    Also, if app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS is used to prevent the alert, it is not possible to provide detailed information to the script user as to why the artboard was not exported.

    Ideally, the design should be changed so that the error can be caught, or even an empty artboard can be… more

    •  

    •  

    • 

    • 

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Resolved (Comments Open)  ·  6 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Alt + Shift hotkeys for menu commands in the latest version are broken

    Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

    So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

    ---

    Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

    I have an action that uses F3 for launch.
    Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

    I expect to run the command when I hit Alt+F3.
    Instead, Ai does not launch the command, but runs the F3-assigned action!

    Same happens if I have an action on Shift+F3 and try to run a command assigned to Alt+Shift+F3 — Ai tries to run the action and ignores the command.

    This issue is related to this request:
    Make Keyboard Shortcuts and Action panel both see shared conflicts
    http://illustrator.uservoice.com/forums/333657/suggestions/42726344

    However this time it’s a straight bug :(

    Any keyboard shortcut that uses both Alt and Shift sends Alt only when pressed.

    So if you have a 'Alt + Shift + T' hotkey assigned to something, pressing it will open Type menu instead ('Alt + T').

    ---

    Also, a hotkey that uses F-key with a modifier launches an action that is assigned to F-key without modifiers, but not the command.

    I have an action that uses F3 for launch.
    Then I make a new keyboard shortcut for a menu command, assigned to Alt+F3.

    I expect to run the command when I hit Alt+F3.
    Instead, Ai does not launch the… more

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Other...  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Add an option for the Transform effect to use visible bounds of a clipping object

    Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).

    It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.

    Check the image attached.
    This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right side of the circle inside, not the mask!

    At the same time, if one decides to flip it from it’s left edge — Ai should not do it from the bounds of the clipping mask, the way it does now, but the circle!

    Again, both can be useful.
    So — please make it as an option!

    Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).

    It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.

    Check the image attached.
    This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right… more

    •  

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Add scrollbar to the Image Trace panel

    The 3d panel has a scrollbar, but the image trace hasn't.

    •  

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. An object with a freeform gradient fill makes the coloring control in the tool panel switched to None

    In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
    Illustrator switches it to None, when an object with a freeform gradient fill is selected.

    I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s going to be a gradient, it is given to use as a button in the Gradient panel, it should display the proper button in the coloring controls then also. Please make this consistent and respect your own rules.

    In the tool panel we have three indicator buttons, which show the current type of fill/stroke for the selection — Fill, Gradient, None.
    Illustrator switches it to None, when an object with a freeform gradient fill is selected.

    I can understand why it probably happens. Since freeform gradients are not technically gradients, and using this mode converts an object into a dynamic container for generating a triangular mesh, it makes sense for Illustrator to not display the proper indicator here — the container has no fill... but it makes no sense for a user. It is you who decided it’s… more

    •  

    12 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Gradients  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close