8041 results found

1. Threaded text areas display only first lines when Adobe Every-Line composer is used, since 29.6

   Issue: two or more threaded text areas no longer render all text inside. The text does still exist (as visible in View > Outline) but it does not render on screen or when exporting / saving out. Whereas text flashes visibility for single text areas with no threading, but does eventually show.

   Actions taken: fresh text areas; freshly typed text (not copy-pasted); fresh document with fresh areas and fresh text. All do not render fully. Also ensured text is at the very top with no unseen masks or shapes obscuring. Turning off and on Outline View, bounding box, edges etc.

   Temporary solution: rolling back to v29.5. In this earlier version threaded text areas render fully and correctly.

   Ai: v29.6.x and v29.7
   PC: Win 11 Enterprise; build 26100.4652 and 22631.5624.

   Issue: two or more threaded text areas no longer render all text inside. The text does still exist (as visible in View > Outline) but it does not render on screen or when exporting / saving out. Whereas text flashes visibility for single text areas with no threading, but does eventually show.

   Actions taken: fresh text areas; freshly typed text (not copy-pasted); fresh document with fresh areas and fresh text. All do not render fully. Also ensured text is at the very top with no unseen masks or shapes obscuring. Turning off and on Outline View, bounding box, edges etc.

   … more

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   Need More Info  ·  6 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. Scaling down a placed image makes it unmovable

   After placing a PNG and scaling it down to fit my artwork, I was no longer able to move the PNG into place. I could only select it in the Layers panel or by clicking and dragging over it. There does seem to be a threshold before this happens — if I only scale it down a small amount, it seems to behave as normal, but if I go beyond 50%, it becomes unstable. Of course, the workaround is to scale the PNG closer to the size needed, but this behavior seems to be new. I am pretty sure I have been able to scale images freely in the past.

   After placing a PNG and scaling it down to fit my artwork, I was no longer able to move the PNG into place. I could only select it in the Layers panel or by clicking and dragging over it. There does seem to be a threshold before this happens — if I only scale it down a small amount, it seems to behave as normal, but if I go beyond 50%, it becomes unstable. Of course, the workaround is to scale the PNG closer to the size needed, but this behavior seems to be new. I am pretty sure I… more

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   5 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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3. Impossible to enter color values into Color panel

   When I try to enter numerical values into the Color panel, I can enter the first and sometimes the second number, but when I tab over or click on the next field, all of the fields go blank and the cursor switches back to the first field.
   Here is a video: https://youtu.be/HBD04nvPzhg

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Ai2025 - The Pencil tool has become unusable again! There's no accuracy—it’s too smooth!!!

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the previous lowest accurate settings, which I’ve been using for nearly 20 years now: "lowest fidelity, 0.5px smoothness, 0%."
   Here is the post I made in 2014:
   PLEASE PLEASE adobe. The new pencil tool has become unusuble to me
   https://community.adobe.com/t5/illustrator-discussions/please-please-adobe-the-new-pencil-tool-has-become-unusuble-to-me/m-p/5771656#M19352

   Now, after the 2025 update, the pencil tool once again is smoothing too much, even on the lowest accuracy setting. This is making mine and my colleagues work impossible because the tool doesn’t generate enough anchor points to create the detailed and organic edge illustrations we need. Not everyone is looking to draw smooth, bubbly shapes!

   This is crucial in an free hand drawn operation such as the pencil tool because anchor points act as the resolution of the path, determining the type of edges you want to express in your drawings. The character of the edge is essential for the final look.

   Why shouldn't we have more control over the path resolution, allowing for higher values? Currently, Illustrator seems to be leaning towards reducing the resolution of our paths, limiting our creative control leaning towards more smooth bubbly or geometric style.

   Inkscape is fantastic in this regard as it doesn't limit the resolution the artist gets to add to the path. It has a numeric setting where you can set what you need. Unfortunately inkscape falls short on other aspects of the freehand pencil drawing process, for instance you can't redraw over and over again and sculpt your path with the pencil tool as you can in illustrator.

   With this post I’m requesting:

   (1) To fix the bug and bring back the ability to generate more anchor points on the path for accuracty on the lowest tick with "lowest fidelity, 0.5px smoothness, 0%."

   (2) I'm also making an additional feature request for the ability to add even more anchor points than that by adding an even lower sixth tick that generates even more anchor points, with a setting like "lowest fidelity, 0.2px smoothness, 0%."

   Alternatively, and idealy, please bring back the numeric values like you had before that allow us to set the path resolution more precisely, similar to how Inkscape still handles it.

   This won’t slow down the application in any significant way—today's machines can handle it. I've pushed Illustrator to its limits for many years, and higher resolution paths have never been an issue. There's no reason to hold back on giving users more control over the paths and the style of their illustrations.

   I would love to assist in testing it out.

   Please Adobe.

   Thanks

   MacBook Pro Apple M1 Max PRO 64GB RAM.
   macOS Sonoma 14.7 (23H124)

   I have posted this in the adobe community forums also in hopes of a fix.
   https://community.adobe.com/t5/illustrator-discussions/ai2025-the-pencil-tool-has-become-unusable-again-there-s-no-accuracy-it-s-too-smooth/td-p/14922613

   Here follows some comparisons of anchor point generation to show the bug and the feature request on the bottom:

   (Please click the images to see the anchor point amount better, thanks)

   I’m here to post about the same issue I did in 2014.
   The Pencil tool has become unusable once again! It’s smoothing too much, even on the maximum accuracy setting (left first slider tick).

   Back in 2014, when Adobe rewrote the Pencil tool, you removed the previous numeric settings and replaced them with four ticks. All of them were too smooth and took too much control over the path, leading to imprecise bubbly and smooth drawings.

   I made a post about this back then, and Adobe was super nice to respond by adding a fifth lowest left tick with the… more

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   10 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   This issue is fixed in AI 29.0.1 Hot Fix Update.

5. Duplicate Artboards will always fail if even one artboard exists near the right edge of the canvas

   en

   Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.

   It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.

   The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.

   Environment

   • macOS 12.7.5
   • Illustrator 2025 (29.6.1)

   Steps to reproduce

   1. Open the attached file "duplicate_artboards.pdf(ai)"
   2. Select Artboard 1 and execute "Duplicate Artboard"

   Actual result

   The error message "Cannot create Artboard outside the canvas. Please rearrange and try again." appears and stops.

   

   Expected result

   The artboard is duplicated with the Y coordinate shifted down and the X coordinate aligned with the left edge of the previous artboard row.

   Workaround

   Select the artboard with the Artboard tool, then copy and paste.

   Attachments

   • duplicate_artboards.pdf
   • duplicate_artboards.png

   ---

   ja

   「アートボードを複製」は、アートボードがカンバスの右端近くに1つでも存在すると必ず失敗します

   アートボードパネルにある「アートボードを複製」コマンドを使ってアートボードを複製する際、書類内に1つでもアートボードがカンバスの右端近くにあり、新しいアートボードがカンバスからはみ出す座標になると失敗します。

   Y方向に折り返して複製することができません。そのため、そういったアートボードが書類内にあるときは永遠に複製が成功することはありません。

   アートボードのコピー＆ペーストや、「新規アートボード」では折り返して生成することができるので、「アートボードを複製」もそうなるのが、予期する結果です。

   環境

   • macOS 12.7.5
   • Illustrator 2025(29.6.1)

   再現手順

   1. 添付したduplicate_artboards.pdf(ai)を開く
   2. Artboard 1を選択し「アートボードを複製」を実行する

   実際の結果

   「カンバスの外側にアートボードを作成できません。再配置を行って、もう一度実行してください。」とエラーが出て止まります。

   

   予期する結果

   Y座標を下にずらし、X座標は前のアートボード行の左端に合わせてアートボードが複製されます。

   回避策

   アートボードツールでアートボードを選択した後コピーし、ペーストします。

   添付ファイル

   • duplicate_artboards.pdf
   • duplicate_artboards.png

   en

   Duplicating an artboard using the Duplicate Artboards command in the Artboards panel will fail if one of the artboards in the document is near the right edge of the canvas and the new artboard is at coordinates that extend beyond the canvas.

   It is not possible to duplicate the artboard by wrapping it in the Y direction. Therefore, when such artboards are in the document, it will never succeed.

   The expected behavior is that Duplicate Artboards will also do so, since you can copy and paste artboards and New Artboard will generate them with a wrap around.

   Environment

   • macOS… more

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   0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. SVGオプション「文字：アウトラインに変換」の不具合

   バージョン：
   2024(28.7.9)、2025(29.7.1) で発生を確認。
   2023(27.9.6)では問題は起こらない。

   再現手順：
   ・テキストを含むアートワークを作成
   ・別名で保存：SVG(svg) を選択
   ・SVGオプションダイアログ内で以下の項目を設定
   文字：アウトラインに変換
   「Illustratorの編集機能を保持」にチェック

   結果：
   警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
   保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
   SVGデータ領域のテキストはアウトラインに変換されていない。

   望まれる結果：
   警告が表示されない。
   Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

   ----Translation----
   It may differ from the actual terminology. Sorry.

   Defective version of SVG option:
   2024 (28.7.9), 2025 (29.7.1).
   not be reproduced in 2023 (27.9.6).

   Reproduction procedure:
   ・Create artwork containing text
   ・Save as: SVG(svg)
   ・Set the following items in the SVG option dialog
   Characters: Convert to outline
   Check the checkbox "Retain the editing function of Illustrator"

   Results:
   A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
   When you open a saved SVG file in Illustrator, all text is converted to outline,
   and The text of the SVG data area is not converted to an outline.

   Desired result:
   Warning is not displayed.
   When opened in Illustrator, there is an editable text object,
   and there is text converted to an outline in the SVG data area.

   バージョン：
   2024(28.7.9)、2025(29.7.1) で発生を確認。
   2023(27.9.6)では問題は起こらない。

   再現手順：
   ・テキストを含むアートワークを作成
   ・別名で保存：SVG(svg) を選択
   ・SVGオプションダイアログ内で以下の項目を設定
   文字：アウトラインに変換
   「Illustratorの編集機能を保持」にチェック

   結果：
   警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
   保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
   SVGデータ領域のテキストはアウトラインに変換されていない。

   望まれる結果：
   警告が表示されない。
   Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。

   ----Translation----
   It may differ from the actual terminology. Sorry.

   Defective version of SVG option:
   2024 (28.7.9), 2025 (29.7.1).
   not be reproduced in 2023 (27.9.6).

   Reproduction procedure:
   ・Create artwork containing text
   ・Save as: SVG(svg)
   ・Set the following items in the SVG option dialog
   Characters: Convert to outline
   Check the checkbox "Retain the editing function of Illustrator"

   Results:
   A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
   When you open a saved SVG file… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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7. CEPHtmlEngine keeps macOS awake

   CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

   See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

   This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

   nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
   2025-04-29 17:49:04 -0400
   Assertion status system-wide:
   BackgroundTask 0
   ApplePushServiceTask 0
   UserIsActive 1
   PreventUserIdleDisplaySleep 1
   PreventSystemSleep 0
   ExternalMedia 0
   PreventUserIdleSystemSleep 1
   NetworkClientActive 0
   Listed by owning process:
   pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd - Prevent sleep while display is on"
   
   pid 54064(CEPHtmlEngine): [0x000166200005a544] 170:43:06 NoDisplaySleepAssertion named: "Video Wake Lock"
   
   pid 962(WindowServer): [0x00071c6200099e21] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:10005e0bf service:AppleHIDKeyboardEventDriverV2 product:Apple Internal Keyboard / Trackpad eventType:3"
   
   Timeout will fire in 120 secs Action=TimeoutActionRelease
   No kernel assertions.

   CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

   See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

   This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

   nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
   2025-04-29 17:49:04 -0400
   Assertion status system-wide:
   BackgroundTask 0
   ApplePushServiceTask 0
   UserIsActive 1
   PreventUserIdleDisplaySleep 1
   PreventSystemSleep 0
   ExternalMedia 0
   PreventUserIdleSystemSleep 1
   NetworkClientActive 0
   Listed by owning process:
   pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -… more

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   6 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue is being tracked and is awaiting the fix by CEP team

8. PARM error with Bounding Box or Free Transform when scaling an image

   I just started to get this error... on the newest version of Illustrator 29.6.1 ...when trying to scale an image up/down in size...

   Any good ideas how to fix?

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   3 comments  ·  Layers  ·  Delete…  ·  Admin →
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9. 29.5.2 MacOS 15.5 M3 Performance degrades over time, after extended use.

   Working with the any file, the performance degrades over time. 30min-1 hour it becomes noticeable. CPU slowly move up as time progresses from 10% to 100%. File becomes so slow that it takes 2-3 second for typed text to appear. A restart of AI fixes it.
   Files are not point-heavy nor do they have complicated effects.

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   9 comments  ·  Performance  ·  Delete…  ·  Admin →
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10. Font Weights Change Upon Opening Files

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended up just going to an older version of Adobe so I wouldn't have to worry about all my files being messed up (and now it's crashing a lot with I guess is the preferable problem.)

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended… more

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    Need More Info  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. ダイレクト選択ツールの動作がおかしい - Direct Selection Tool can’t move points with Snap to Grid enabled

    ダイレクト選択ツールの動作がおかしいです。(English below Japanese)
    「グリッドにスナップ」がONの状態で、グリッドに沿っていないオブジェクトの辺やアンカーポイントをダイレクト選択ツールでクリックしようとしても選択できません。また、クリッピングマスクを施した画像に関しては、「グリッドにスナップ」がOFFの状態であっても、マスクの辺やアンカーポイントを選択できません。
    このようなことは以前は発生していませんでした。なお、環境設定をリセットしても直りません。

    使用OS：mac OS Sequoia（バージョン15.3.2）
    Illustratorのバージョン：29.4

    The direct selection tool is not working properly.
    When “Snap to Grid” is enabled, clicking on an edge or anchor point of an object that does not follow the grid will not select it correctly. Also, regarding clipping masks, even if “snap to grid” is disabled, the edge or anchor point cannot be selected.
    This troubling event had not occurred before. Resetting the preferences does not fix the problem.

    OS: mac OS Sequoia (ver.15.3.2)
    Illustrator: ver.29.4

    6 votes

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    7 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team says it’s fixed in Prerelease build 29.6.191.

    The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.

12. Eyedropper reports "nan" or inaccurate color

    Adobe Illustrator version 29.7.1.
    When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
    Attached a screenshot and the .ai file.

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    2 votes

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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13. Fonts get missing on file reopening

    Sometimes when I open a file I have already worked on, fonts go missing even though I used them before closing the file.

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    2 votes

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    Need More Info  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Export for Screens won’t export artboards as a single file

    When a document has multiple artboards and is exported as PDF using Export for Screens, although all artboards are selected and a Single File option is checked, it will still be exported as multiple files.

    illustrator 2025 v29.6.1

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    2 votes

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    Resolved (Comments Open)  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. メニュー表示がおかしい

    ファイル(府)と表示される

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    3 votes

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    6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As reported, this problem happens most probably due the the recent May update for Windows. At the moment removing it seems like the best soultion to solve the problem.

16. HEX Franklin Variable Font is Not Visible when Editing

    I am on a Mac running Illustrator 29.4. I am trying to use the variable OTF version of HEX Franklin, and all Adobe apps do not render the letterforms. When I try to select the variable font in the dropdown, it just defaults back to Myriad or the default typeface.

    Other variable fonts work as intended, but specifically, this one is broken. Any possible fix?

    4 votes

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    Under Review  ·  8 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. グループに含まれるテキストの組方向を正確に表示しない

    iMac27inch/i5/32GB mem/1TB SSD/macOS14.7.2
    Illustrator ver.26以降で確認

    Step to Reproduce
    1. 新規ドキュメントにポイントテキストを複数作成する。そのうち、いくつかは縦組みに設定。
    2. すべてのポイントテキストを選択してグループ化する。
    3. ダイレクト選択ツールまたはTツールで縦組みのテキストを選択する。
    4. メニュー：書式→組み方向を選択した際に縦組みテキストを選択しているにもかかわらず横組にチェックが入っている。

    期待する結果
    縦組みのテキストを選択した際には該当メニューで縦組みにチェックマークがついている。

    実際の結果
    縦組みを選択しているにも関わらず横組みにチェックマークがついている。

    この縦組み・横組の表示は選択範囲に複数の状態が含まれた場合にデフォルトの横組が選択されるという挙動になっています。端的に言って、この複数ステートをデフォルトで表示してしまうのも問題です。本来であれば双方にチェックマークがつかない状態で表示するべきところです。
    グループ化されたオブジェクトの一部を選択した場合でもこの組み方向の機能はペアレントの状態を参照しているようです。正確に選択範囲の状態を反映した表示にするべきです。

    EN Translate
    Step to Reproduce
    1. Create several point texts in a new document. Set some of them to vertical type orientation.
    2. Select and group all point texts.
    3. Select the vertical text with the Direct Selection tool or the Text tool.
    4. when selecting Menu: Type-> Type Orientation, the Horizontal checkbox is checked even though the vertical text is selected.

    Expected Result
    When vertical text is selected, a check mark is placed in the vertical menu.

    Actual Result
    The check mark is placed in the horizontal even though vertical text is selected.

    This display of vertical/horizontal check mark has the behavior of defaulting to horizontal when multiple states are included in the selections. Quite simply, the default display of this multiple state is also problematic. It should be displayed with no check marks on both horizontal and vertical.
    It seems that even when a portion of a grouped object is selected, this function still refers to the state of the parent groups state. The display should accurately reflect the state of the selection.

    iMac27inch/i5/32GB mem/1TB SSD/macOS14.7.2
    Illustrator ver.26以降で確認

    Step to Reproduce
    1. 新規ドキュメントにポイントテキストを複数作成する。そのうち、いくつかは縦組みに設定。
    2. すべてのポイントテキストを選択してグループ化する。
    3. ダイレクト選択ツールまたはTツールで縦組みのテキストを選択する。
    4. メニュー：書式→組み方向を選択した際に縦組みテキストを選択しているにもかかわらず横組にチェックが入っている。

    期待する結果
    縦組みのテキストを選択した際には該当メニューで縦組みにチェックマークがついている。

    実際の結果
    縦組みを選択しているにも関わらず横組みにチェックマークがついている。

    この縦組み・横組の表示は選択範囲に複数の状態が含まれた場合にデフォルトの横組が選択されるという挙動になっています。端的に言って、この複数ステートをデフォルトで表示してしまうのも問題です。本来であれば双方にチェックマークがつかない状態で表示するべきところです。
    グループ化されたオブジェクトの一部を選択した場合でもこの組み方向の機能はペアレントの状態を参照しているようです。正確に選択範囲の状態を反映した表示にするべきです。

    EN Translate
    Step to Reproduce
    1. Create several point texts in a new document. Set some of them to vertical type orientation.
    2. Select and group all point texts.
    3. Select the vertical text with the Direct Selection tool or the Text tool.
    4. when selecting Menu: Type-> Type Orientation, the Horizontal checkbox is checked even though the vertical text is selected.

    Expected Result
    When vertical text is selected, a check mark is placed in the vertical menu.

    … more

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    8 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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18. Bring to front/back not working with new update

    Manually right-clicking and selecting "bring to front" and "send to back" aren't working. The shortcut (ctrl + shift + [ or ] ) is also not working. This seems to have started after updating to version 29.4.

    Every tutorial I can find hasn't helped. This bug has massively increased my workload as I use this action every few seconds.

    7 votes

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    6 comments  ·  Other...  ·  Delete…  ·  Admin →
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19. Issue saving document on hard drive after creating a pattern swatch, file won't save or AI crashes. Cloud document saves fine!

    I keep recreating a pattern swatch to use on a social media image, and every time I go to save the document Illustrator either crashes completely or won't save the file and I have to start over again. Weirdly, saving to the cloud works just fine, it's only when I have to my hard drive on my brand new MacBook Pro. If I do any other work within the file, it will save. But if I create the pattern and use it within the file, the crash happens. Expected result is to be able to save the file on my hard drive and retain the pattern swatch in the file. Please help!!
    Macbook Pro - M4 Pro Chip
    Operating system: Mac Sequoia 15.5
    Illustrator: 2025 29.5.1

    I keep recreating a pattern swatch to use on a social media image, and every time I go to save the document Illustrator either crashes completely or won't save the file and I have to start over again. Weirdly, saving to the cloud works just fine, it's only when I have to my hard drive on my brand new MacBook Pro. If I do any other work within the file, it will save. But if I create the pattern and use it within the file, the crash happens. Expected result is to be able to save the file on my… more

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    1 vote

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    7 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. CMYK colors get recalculated in a document with color mode changed from RGB to CMYK, using Color Picker

    According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

    There are easy steps to reproduce this problem from scratch.
    1. Create a new RGB document, using Web Document Profile
    2. Go File > Document Color Mode > CMYK
    3. Create a rectangle
    4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter while being in the last K field.
    5. Open Color Picker again and check the values.

    Expected — CMYK 15-30-45-15.
    The one I get, using my Color Settings, is 21,15-32,8-47,81-7,71

    If I enter these same values in Color panel — they get accepted fine.
    Sometimes the Color Picker becomes sane and stops converting, but I haven’t figured out actions needed... perhaps something with the order of focusing fields?

    My guess is that somehow Ai treats the HEX field as the last selected one (even though it’s not), adn uses the value in it as the final choice...
    Please fix.

    According to the user, they often receive files created in RGB mode, and they have to convert them to CMYK, using File > Document Color Mode, make specific changes and push documents further. And while the document becomes CMYK, Ai keeps recalculating supplied values, as if these get double-converted via RGB space.

    There are easy steps to reproduce this problem from scratch.
    1. Create a new RGB document, using Web Document Profile
    2. Go File > Document Color Mode > CMYK
    3. Create a rectangle
    4. Open Color and enter a CMYK color, like 15-30-45-15, tabbing through values. Press Enter… more

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    5 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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