Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8259 results found
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Cannot Resize - Bounding box reset doesn't help
I have tried resetting the bounding box of everything on my artboard and it doesn't work I cannot resize text or images!
4 votesIf you still have this problem today — please comment
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adobe illustrator crashes and loses my artwork consistently
idk maybe just make an app that works
1 vote -
Secondary view moves when editing text
OSX 10.13.5, Illustrator 22.1.
When I have two windows open on the same document and start editing text, the inactive window will recenter its view on wherever my text cursor is.
Reproduction:
- Open a new document
- Draw something off on the side of it
- Zoom in on this thing
- View > New Window
- Arrange both windows so you can see them at once
- Recenter the new window far away from the thing you drew in step 2
- In the window that's not showing the thing you drew in step 2 make a new text box, or create a new point…
5 votes -
Crash on "Missing Font" screen
Illustrator app will become unresponsive or non-functional at all, when there's a missing font window. and the missing font window is just blank, without anything. The only option is to go to my Windows task manager and close it by forcing quitting. This is latest version of Illustrator x86 app for Windows 10.
2 votes -
Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is
Can not select the group completely by clicking the respective target column button. This happens when the first object inside the group is hidden.
1 vote -
Pattern origin
Why is the pattern anchored to the art board and not the item? I often create shapes and apply a pattern (lets say a plaid) and I adjust the alignment of the pattern so that it is equal on all sides. If I then copy the shape containing the pattern so that I can then offer the client a different color combination of the pattern, I now have to nudge the pattern of the new shape to align properly again! Because the pattern is anchored to the art board not the shape.
3 votesThis behavior can be toggled in Preferences > General > Transform Pattern Tiles.
Once enabled, the pattern stays relative to the object it’s applied to, when you move or copy it between documents.
It also makes it deform if you stretch, resize, rotate, skew or transform the object, because it’s all a part of 'transformations' we can make.
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bars on the screen when moving (arm tool)
bars on the screen when moving the arm tool
1 vote -
Fonts issue
Illustrator often hangs on large documents. The same document outlined opens fast with no issues. There is something going on with fonts in 23.0.1 - Photoshop also has problems with fonts. I'm on a Windows 10 Pro.
2 votes -
checkered boxes block my screen
Everytime I make a stroke these checkered patterns block my screen
2 votes -
Glyph rendering bug with bitmap OT-SVG fonts
Glyphs that consist of a single-colored bitmap image are not rendered in text frames nor in the Glyphs panel.
When we start using them within a text frame, they also break the rendering of all subsequent characters (they disappear).
To reproduce, enter the character "m" in the attached AI file.
8 votesHello ,
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.3 .
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html -
Batch exporting ai>psd does not work in latest Illustrator update.
Batch exporting does not work in latest update. The images appear to process, and as each image is processed, there is a message that a photoshop file is being created. However, the end result files are the same ai files that I began with. Using Mac OS 10.14.
2 votes -
When I export as png, application crashes
Adobe version: 22.1, OS: Windows 10 (the adobe application is on a virtual desktop for security reasons.)
From the last 2 weeks, I have not been able to export to png. This was never an issue until recently. I get a prompt for export for multiple screens. I've tried exporting it in multiple dpi (72, 192, and 300). This also crashes. I've tried choosing a single asset and exporting selection. This also results in a crash.
Please help me find a solution.
Thanks,
Lubna.2 votes -
Pantone + color book will not consistently "sort by name"
I keep the Pantone+ Solid Coated book open always, but every time I reopen the program it reverts back to "sort by kind" instead of the "sort by name" I keep choosing and is my preference.
2 votes -
Cannot scale item directly after placing...
When I place either a file or library item by dragging onto the artboard, I cannot scale that item (via double-click on scale tool). It does not apply the transformation. I have to repeat the transformation in order to get it to apply. This does not happen however if I place an item through the file menu. See attached video.
1 vote -
Illustrator 23.0.1 Selection Tool/dragging text box keeps unselecting by itself?
Keeps deselecting by itself when i try to grab objects and drag. When I press Shift and drag, it duplicates the text box and suddenly deselects itself?? anyone having this issue?
2 votes -
General Performance Issues and Font Issues
The Issue that I'm having see screenshots happens randomly in adobe applications like Illustrator.
I followed the instruction the adobe support gave me with the link, but there where no issue so I send you the last step, more details. Re-install fonts or Creative Cloud etc. don't solve the problem. I have this problems here and there since more than a year now.
macOS Mojave Version 10.14.02 (Issue appears also in older versions)
The latest Issue I have sometimes is, If I save the Illustrator file and saving is done, Illustrator jumps back 3-4 steps (undo). So after I save…
1 vote -
Transform Panel in Properties – Nudge using arrow keys problem
In investigating my own question from in the user forum (https://forums.adobe.com/message/10238447#) I discovered that there is a disconnect between the Transform panel that is embedded in the properties panel and the Transform panel that you access via the Window dropdown.
The free floating TRANSFORM panel you access from the Window dropdown works just like it always did... when I put my cursor in the X, Y, W or H and click an up or down arrow key it first rounds to the nearest .125" then increases or decreases .125" at a time (assuming the units are set to…
12 votesNo longer a problem in recent versions
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SVG export for screens distorted
Vectors getting quite distorted creating SVGs of logos even with 5 decimal places and no minify. I've had to copy and paste into Sketch then export SVGs from there, not ideal at all.
8 votes -
Zoom Tool – Zoom out sometimes doesn't work
I often zoom out by selecting the Zoom Tool from the toolbar, then holding down 'Option' and clicking the mouse to zoom out. This does work most of the time, but sometimes it doesn't work and I have to click another tool option then click back to Zoom for it to work properly.
Not sure if there's something specific I'm doing before to prevent it from working, or if it's just random.
Illustrator 22.01 Mac
13 votes -
eyedropper tool
I have never had to ungroup objects to get the eye dropper tool to apply selected attributes to an object. This no longer works without ungrouping objects.
I have never had to ungroup objects to change the color of an object selecting a color from swatches. This no longer works without ungrouping objects.
I have posted a thread with all the screenshots you could ever need and the this appears to be a glitch that needs fixing...really, really bad. The solution to the issue from my thread was to post the problem here.
21 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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