Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8165 results found
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Illustrator CC 2017 crashes when i copy paste anything from it
When i try to copy paste anything from the Illustrator, It crashes.
1. I use the latest Illustrator CC 2017
2. For example i draw a cube
3. I open the Photoshop as well
4. Back to Illustrator and copy the cube and try to paste into the photoshop but the Illustrator crashes.
5. I reinstall it and rebooted the PC of course but nothing changes
6. Honestly if i push the "CTRL-C" within Illustrator it crashes asap, so i cannot copy/paste anything within the AI.6 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
This link will help you gather information before you call up support: https://helpx.adobe.com/illustrator/kb/crash-next-steps.html -
Right Click does not work
This is not an idea, it is a bug complaint! My right click does not work on Illustrator on anything. I just downloaded the latest version of Adobe Illustrator Version 2017 21.1.0 in hopes to correct the "right clicking" issue that was in my older version (version prior to 21.1.0). I've uninstalled and reinstalled the program and the same problem still persist. My right click does not work! This is slowing down my work and it's definitely not time efficient. Help me fix this now!
6 votesHi,
Sorry for the inconvenience caused. Can you please share you monitor details. Are using a 4 k machine? On which version of Illustrator are you working on now? Please share this details it may help us to reproduce the issue .
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All fonts disappeared in Font Explorer list
I work on PC with the latest version of Illustrator, version 30.1. None of my fonts show in the drop-down menu. I've deleted and reinstalled Illustrator, deactivated and reactivated the auto-activate Adobe fonts option, checked whether Adobe fonts are synced through the Creative Cloud App. Nothing seems to work, while they work fine on Photoshop and InDesign. The only way I can use a font is by using the Eyedropper tool on an already existing body of text. How do I fix this? Please help!
5 votes -
Arrow keys, Home & End keys don’t work when renaming Artboard names on canvas
We now can rename artboards directly on canvas, by double-clicking a name, if 'Artboard names on canvas' is enabled in Preferences > Selection & Anchor Display.
However, navigating this input with arrows, Home, End, etc., is not possible. Please make it work.5 votes -
Zoom in and out is slow
In the last version of Illustrator (30.0 on Windows 11), the zoom (mouse, keyboard) does not work appropriately (very slow), making the use of the software almost impossible. This bug was not existing in former version (29.x). Unticking graphics acceleration in parameters panel makes it even worse.
My config: Windows 11 (French), Intel I9, 32Gbytes of RAM, NVidia Geforce 4080 (581.29)
Please solve rapidly this bug.5 votes -
Pasting an object with perceptual gradient applied expands it and converts into an image
- Create a rectangle and fill it with a gradient (liner/radial)
- In the gradient panel, change the method from Classic to Perceptual
- Copy the object
- Paste the object
Check the Appearance panel — it’d show the object is now an image, with the original perceptual fill tucked under the pixels!
And if the object had a stroke, it becomes a group with a stroke in it separated.5 votesThe team can reproduce the issue at their side.
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Real Time Drawing & Editing will not turn off for drawing shapes
When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.
Steps to recreate:
turn off real-time drawing & editing
select random fill color
select shape tool
draw shapeexpected result: only vector outline is seen during drawing
actual result: filled shape is seen during drawingI tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).
There is no problem when moving an object, that still displays the vector outline…
5 votesFixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.
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Fonts change after reopening Illustrator file
I created a mailer in Illustrator with around 10–12 artboards and exported everything perfectly with the correct fonts. When I reopened the same file after two days to make changes, all the fonts had changed automatically, some text had disappeared, and the layout no longer matched my earlier exported JPGs. The fonts were installed and displaying correctly at the time of the first export, so the issue only appeared after reopening the saved file. I’ve attached the before/after GIF to show the difference.
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incorrect_fonts.png 675 KB -
correct_fonts.png 787 KB -
STD-3119-7A%20PartPreview%20CORRECT.pdf 704 KB -
STD-3119-7A%20PartPreview%20CORRUPT.pdf 319 KB -
Screenshot%202025-07-16%20at%203.30.09%E2%80%AFPM.png 85 KB -
Screenshot%202025-09-02%20at%2010.00.12%E2%80%AFAM.png 1142 KB -
Screenshot%202025-09-02%20at%2010.00.24%E2%80%AFAM.png 413 KB -
Layer%201.jpg 490 KB -
Layer%202.jpg 519 KB -
Screenshot-(79).gif 2539 KB
5 votes -
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Scale strokes box keeps unchecking
The "Scale Strokes and Effects" box keeps becoming unchecked making it necessary for me to check preferences for each document.
5 votes -
Recent Colors is adding the [None] swatch as K=0 and apply white
When fill is focused, setting [None] adds the white (K=0) chip into Recent Colors sections.
Doesn’t happen for strokes.5 votesHi Everyone,
We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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Pencil tool preview not showing
Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again
5 votesDone (Available in Beta) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
This is fixed and is available now in beta. Please check and share your observations.
Regards,
Aishwarya G Gadodia
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Strokes smaller than 1 pt (or 1 mm) become zero when Stroke Weight down arrow key button is used
If you set a stroke to 1 pt and click Stroke Weight down arrow key button, it correctly goes to the next smaller value from the dropdown — 0.75 pt.
But if you do the same with 0.95 or anything smaller than 1 pt, clicking this button instantly makes it zero, skipping all the smaller values.It’s even worse if you set stroke units to be non-points — even though there are plenty of smaller values in the dropdown, and 1 mm is much larger than a point, it goes 0 too.
While Cmd/Ctrl+arrow (not recorded) works fine with points,…
5 votes -
Color picker picks a color behind the OK button
When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.
Apple iMac M1 Sequoia 15.3.2 (24D81)
Illustrator 29.45 votes -
Objects invisible after leaving Isolation Mode
After making changes in Isolation Mode the objects become invisible until I move it. This has been happening to me in many different files.
Apple iMac M1 Sequoia 15.3.2 (24D81)
Illustrator 29.45 votesThe team says it’s fixed in Prerelease build 29.6.191.
The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.
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Spots and Globals are converted into process colors when included into Swatch Info
If we pick several spot or global color swatches to display in Swatch Info, the resulting color chips won’t be using the actual swatches picked — these would become process color copies — while Ink Types are shown as 'Spot' for spots... which are not... and no information about some being 'Global'.
I realize this connection would have to be monitored, refreshing cards when a swatch is changed...
But this is what is expected. This is what scripts that offer a similar functionality do.If we choose to convert these into process colors, we can just can select one and…
5 votesAi Beta now keeps spot and global swatches intact when used in Swatch Info. Changing swatches gets updated on canvas, both in values displayed and the color.
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Swatch Info renders a saved tint as yet another copy of the main global color
The feature doesn't work correctly with tints for global colors.
When a new tint of a global color is saved into Swatches, it gets displayed as an un-tinted one by Swatch Info, as the image shows.5 votes -
Adding new anchors with Pen tool when Snap to Grid is enabled is treated wrong and inconsistently
Illustrator allows to snap stuff to grid, but really doesn’t love doing it (here’s a request about the tolerance and how it’s to harsh in general: http://illustrator.uservoice.com/forums/333657/suggestions/49616738)
Here in a GIF I’m creating a simple path with anchors placed on a grid. After closing the shape, I decide to add several points in-between, and have them on the grid as well... but the only anchor I can place normally is the one in the middle, that happen to be exactly (within an unknow tolerance) at the intersection of the grid lines (and the cursor gets a + to indicate…
5 votes -
Missing fonts warning when no fonts are missing
Every time I open any illustrator document, the missing fonts box shows up telling me all of the fonts are missing, but when I click replace fonts, they don't show as missing any more and there's no issue. This is a really annoying bug.
5 votesThe team is ware of the problem and intends to make a fix soon
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Edit Toolbar menu gets hidden when a toolbar is too close to the bottom edge of the screen
If you have a custom toolbar and it’s positioned too close to the bottom of your screen, and you press the Edit Toolbar button — the portion of the 'drawer' with all the tool icons is positioned from the top of the toolbar, and it’s bottom half is missing... you can’t move it, scroll it, reach to the icons hidden — you have to close it, move the toolbar, and start editing it again.
Please position this 'dropdown menu' in a way it’s seen in full, or resized to fit into the screen, no matter where the toolbar is on…
5 votes -
The "color spectrum" in Color panel always shrinking to the minimal size and it is very annoying.
Every time I open Adobe Illustrator, the "color spectrum" in color panel always shrinking to the minimal size. Could you please make it not change according to the size the user wants. I usually need the "color spectrum" to be full size (maximum size). That would really help us designer a lot. Thanks, Adobe team.
5 votes
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