Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8139 results found
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Library Drop Down Fails (Creative Cloud not specific to Illustrator)
Drop down fails using Illustrator (or PS) and Creative Cloud Libraries.
https://www.youtube.com/watch?v=vhPEVZpS0k4
Fix is to open Library window wider, or right-click.
5 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
[PARM] error?
I have Windows 7, 64bit, running Illustrator CC and all of a sudden today I am not able to use the text tool and when I try to use the select tool on certain areas of the file the error message comes up that I attached to this.
5 votes -
PNG files rendered from AE import as blank linked files in Adobe Illustrator
PNG files rendered from AE import as blank linked files in Adobe Illustrator
Steps to Reproduce Bug:
1. Render a PNG from AE using the default Output Module.
2. Place the resulting PNG into an Adobe Illustrator document.Results: PNG does not show in AI document as expected.
Expected Results: PNG would show as if it had been created/saved in Photoshop.
Note: Opening the PNG from AE and re-saving it from PS results in at PNG that imports as expected.
5 votes -
Unable to group
Unable to group something together. It give me the option to group but when I click it nothing happens, please update Illustrator there are too many glitches now.
Kind Regards,
Liam
5 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
New file
There is a bug going on. Click " new file " and nothing happens. Please help me fix this asap
5 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Crashes all the time. Loosing hours of work because of your faulty app
The ******* piece of **** app crashes all the time and doesn't save on a Macbook Pro M1 w/16Gb. EVERY ******* TIME YOUR PIECE OF ************* **** BLOATWARE CRASHES YOU ******* *********** MOTHER ******* STUPID *** EXCUSES OF HUMAN BEINGS. ******** *****. **, **, *****!
4 votes -
2026 Version is working horribly. What should I do?
2026 Version is working horribly. What should I do?
4 votes -
Selection reset after expand dynamic symbol
In Illustrator, there are two types of symbols: dynamic and static. By default, when we select all symbol instances and expand them, the resulting new objects remain selected. An unexplained bug has been found with dynamic symbols:
- Create a dynamic symbol in a document and place its instances.
- Save the file.
- Reopen the file.
- Try to expand the dynamic symbol instances.
Result: The selection is cleared from the objects, which does not happen with static symbols. If you place new instances of a dynamic symbol in the document, there is no selection loss – this only occurs with those instances…
4 votes -
フォントの表示がおかしい
本日Illustratorのアップデート後、作成途中のドキュメント上のほとんどの文字が正常に表示されなくなりました。例えば、文字間の詰めが-1000のようになっている（数値は0なのに）。漢字が図形に化けている。書体によっては、まとなものもありますが、メインで使う新ゴやリュウミンなどは全く表示されません。
ところが、フォントの表示がないのに、PDFにすると表示されているのはなぜでしょう。4 votes -
SVGオプション「文字：アウトラインに変換」の不具合
バージョン：
2024(28.7.9)、2025(29.7.1) で発生を確認。
2023(27.9.6)では問題は起こらない。再現手順：
・テキストを含むアートワークを作成
・別名で保存：SVG(svg) を選択
・SVGオプションダイアログ内で以下の項目を設定
文字：アウトラインに変換
「Illustratorの編集機能を保持」にチェック結果：
警告が表示される。「以下の項目を適切に書き出すことができませんでした：テキストはアトラインに変換されます」
保存されたSVGファイルをIllustratorで開くとテキストはすべてアウトラインに変換されており、
SVGデータ領域のテキストはアウトラインに変換されていない。望まれる結果：
警告が表示されない。
Illustratorで開くと編集可能なテキストオブジェクトがあり、SVGデータ領域にはアウトラインに変換されたテキストがある。----Translation----
It may differ from the actual terminology. Sorry.Defective version of SVG option:
2024 (28.7.9), 2025 (29.7.1).
not be reproduced in 2023 (27.9.6).Reproduction procedure:
・Create artwork containing text
・Save as: SVG(svg)
・Set the following items in the SVG option dialog
Characters: Convert to outline
Check the checkbox "Retain the editing function of Illustrator"Results:
A warning is displayed. " The following items could not be exported properly: Text will be converted to Outline"
When you open a saved SVG file…4 votes -
Impossible to enter color values into Color panel
When I try to enter numerical values into the Color panel, I can enter the first and sometimes the second number, but when I tab over or click on the next field, all of the fields go blank and the cursor switches back to the first field.
Here is a video: https://youtu.be/HBD04nvPzhg4 votes -
Bug - Cannot access Hands on tutorials
I was doing the hands on tutorials and then I loaded into the app and the section for them was gone in my tutorials tab. I found the webpage online that allows me to launch hands on tutorials from browser https://www.adobe.com/learn/illustrator?tutorialType=inApp&learnIn=1 and it leads to the screenshot provided. I would love to be able to continue doing the hands on tutorials. I ensured that I have no VPN installed, I updated graphics drivers, and reinstalled Illustrator to no avail.
4 votes -
Recent colors become None when Global or Spot Colors are used
Some Recent Colors are displayed as the None Swatch when Spot or Global colors have been added to the Recent Colors.
Turn on in the Edit > Color Settings all checkboxes for warnings about Mismatches or Missing profiles.
The default is unchecked. When they are unchecked, you will get no warning when opening a file with Global (or Spot) Colors in the Recent Colors and the file just opens without showing the problem.
When you have turned the warning checkboxes On in the Color Settings and have Quit Illustrator after adding the Global or Spot Colors in the Recent Colors,…4 votesHi Everyone,
We have fixed this bug in our latest release – v 29.8.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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Symbol not following the artwork to move when moving, after update
I’m writing to report a bug I’ve encountered in Adobe Illustrator since updating to version 29.7.
When working on CAD artwork that includes symbols, I’ve noticed that when I try to move a symbol, the symbol artwork doesn't follow the intended movement. Instead, it either stays in place or shifts to an unexpected position. This issue did not occur in previous versions and is significantly affecting my workflow.
Could you please look into this and advise if there is a fix or workaround available? I’d be happy to provide a sample file or screen recording if needed.
Thank you for…
4 votesFix available in prerelease build now - version 29.8
To be rolled out in general build soon.
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Scroll wheel over Opacity input field only affects selected object if the input is NOT focused
- Switch to the CPU preview, or use the GPU preview and turn off 'real-time drawing & editing'.
- Make an object. Keep it selected.
- Hover your cursor over the opacity numeric input box in Transparency or Properties. Play with your scroll wheel. Watch the opacity change.
- Click in the input box. Keep the cursor over it. Play with your scroll wheel. The number changes but the object does not, until you hit return.
- Try this in Illustrator 2020. Observe that in both steps 3 and 4, the object changes opacity regardless of whether you click on the opacity input box or…
4 votes -
PARM error with Bounding Box or Free Transform when scaling an image
I just started to get this error... on the newest version of Illustrator 29.6.1 ...when trying to scale an image up/down in size...
Any good ideas how to fix?
4 votes -
Gradient does not rotate with object when using corner handles (manual transform)
When an object with a gradient is rotated manually using the bounding box (corner handles), the gradient does not rotate with the object.
However, using the Rotate tool or Object > Transform > Rotate results in correct gradient behavior.This silent inconsistency leads to invisible errors in print output — especially in professional workflows.
🧪 The bug was tested on multiple Illustrator versions, macOS and Windows, fresh installs, and clean preference files. It is reproducible.
🔗 Forum discussion with video + .ai file proof:
https://community.adobe.com/t5/illustrator-discussions/gradient-not-rotating-with-object-during-manual-rotation-caused-an-88-000-try-print-job-loss/m-p/154087724 votes -
The name of the missing link gets trimmed from the left side in the file name field in the dialog
But why the name of the link in File Name field in the dialog gets displayed trimmed from the left side, even though the input has PLENTY of space in my dialog window?
This behavior is not new.
I have my guesses that it’s a legacy behavior, to make sure the name is seen on a smaller screen in the smallest dialog... but Ai probably knows the size of the dialog window and can calculate if it fits?4 votes -
Upon reopening Ai files, it shows that fonts are missing when they aren't
To fix the "error" I have to navigate to Adobe fonts, uninstall each font one by one, as uninstalling a font family all at once doesn't fix the issue, then individually reinstall each font. Super tedious and taxing to workflow. Issue is across multiple files, all that I have created on the same device that presents the "missing font" dialogue so I know it isn't a file issue. Please fix.
Windows 10 Pro
Adobe Illustrator v 29.5.14 votes -
Holding Shift ignores Snap to Grid when creating artboards
When Snap to Grid is enabled, artboards now respect it, both when moved or get created... unless you hold Shift to constrain proportions when resizing or making it a square.
Totally works for rectangles, I can see no reason to prevent artboards from behaving in a similar fashion.
Here’s a somewhat similar request about these also misbehaving with smart guides:
http://illustrator.uservoice.com/forums/601447/suggestions/466045304 votes
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