8172 results found

1. Small objects rotating instead of scaling when grabbing corners of bounding box

   New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

   When trying to grab small objects by their corners to scale, it rotates.

   Expected result - Being able to scale!
   Actual Result - Rotating, immediately putting the object at 45 degrees.

   An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

   If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

   If I zoom in, I can then grab the corners to scale.

   New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

   When trying to grab small objects by their corners to scale, it rotates.

   Expected result - Being able to scale!
   Actual Result - Rotating, immediately putting the object at 45 degrees.

   An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

   If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

   If I… more

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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2. Error css classes in svg export

   In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.

   Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.

   See below for a comparison of files exported in 26.1 vs. 26.2:

   26.1
   <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48">
   <defs>
   <style>
   .wo-icon--outline-thick {
   fill: none;
   stroke: #1a1a1a;
   stroke-linecap: round;
   stroke-linejoin: round;
   stroke-width: 3px;
   }
   </style>
   </defs>
   <polyline class="wo-icon--outline-thick" points="19.94 13.5 30.38 23.93 19.94 34.37"/>
   </svg>

   26.2:
   <?xml version="1.0" encoding="UTF-8"?>
   <svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 48 48">
   <defs>
   <style>
   .wo-icon--outline-thick, .cls-1 {
   stroke: #1a1a1a;
   stroke-linecap: round;
   stroke-linejoin: round;
   stroke-width: 3px;
   }

     .cls-1 {
       fill: none;
     }
   </style>
   

   </defs>
   <polyline class="cls-1" points="18 12 30 24 18 36"/>
   </svg>

   In version before 26.2, applying a graphic style to a simple object (rectangle, line, etc.) allowed the name of that graphic style to be used as a CSS class in the an exported SVG. So a graphic style of "thick-outline" would become a CSS class called ".thick-outline" when the SVG file was exported with internal CSS.

   Now, a useless class called "cls-1" is applied to the illustrator object instead, making re-use of overriding of the style in the SVG difficult. This is a regression that makes the usefulness of the SVG export feature limited.

   See below for a comparison of… more

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Text from Old Version Of Illustrator Not Visible in 2022 version

   I am currently running AI 2022 on a Windows 10 machine. I had a file that I created on AI 2019 that I wanted to open and edit. When I open the file, none of the text appears and I cannot click or edit it. This also occurs when I try to open PDFs of the 2019 AI files in AI 2022. I even tried editing the PDFs in Acrobat, but that just crashed acrobat.

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   2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. SVG The Gradient go to black and the mask failed

   Hi, I use 26.2.1 version, I close illustrator and restart and export SVG, with Presentation Attributes, the Gradient go to black and the mask failed.
   I have surveryed file and report, you can see that.

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Scripting Issue on MacOS Monterey

   We had this script for Illustrator that will export PDF and images with predefined presets. This was working until some of our team upgraded their macOS to Monterey.

   When they tried to run the script it will create a PDF and images with different file names, we are expecting that it will have the same file name from the AI file.

   EXPECTED RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - 0202-MVP-3-THUMBNAIL.png
   - 0202-MVP-3-FULL.png
   - 0202-MVP-3.pdf

   ACTUAL RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - ai1655486566390202-MVP-3-THUMBNAIL.png
   - ai1655486566390202-MVP-3-FULL.png
   - ai165548656639_0202-MVP-3.pdf

   Operating System: MacOS Monterey 12.4
   Adobe Illustrator: Adobe Illustrator 2022

   Object Reference Documentation used in the script:
   Document.name
   https://ai-scripting.docsforadobe.dev/jsobjref/Document.html#document-name

   =============== START: SCRIPT =====================
   var docRef = app.activeDocument;

   var originalFile = docRef.path.fsName + '/' + docRef.name;

   with (docRef) {
   // ISSUE: docRef.name returns extra characters in MacOS Monterey
   var mailingNumber = name.replace('.ai', '');

   var directory = path.fsName + '/';

   for (var i = 0; i < artboards.length; i++) {
   artboards.setActiveArtboardIndex(i);

   var type = ExportType.PNG24;
   
   var exportOptions = new ExportOptionsPNG24();
   exportOptions.artBoardClipping = true;
   exportOptions.transparency = false;
   
   var thumbSpec = new File(
     directory + mailingNumber + '-' + artboards[i].name + '-THUMBNAIL'
   );
   exportOptions.horizontalScale = 75.75757576;
   exportOptions.verticalScale = 75.75757576;
   exportFile(thumbSpec, type, exportOptions);
   
   var fullSpec = new File(
     directory + mailingNumber + '-' + artboards[i].name + '-FULL'
   );
   exportOptions.horizontalScale = 176.76767677;
   exportOptions.verticalScale = 176.76767677;
   exportFile(fullSpec, type, exportOptions);
   

   }

   var pdfOptions = new PDFSaveOptions();
   pdfOptions.pDFPreset = "MVP Mailhouse High Quality Print";
   pdfOptions.compatibility = PDFCompatibility.ACROBAT8;
   pdfOptions.colorConversionID = ColorConversion.None;

   var saveAsPath = new File(directory + mailingNumber + '.pdf');

   saveAs(saveAsPath, pdfOptions);

   close();
   }

   app.open(new File(originalFile));

   =============== END: SCRIPT =====================

   We had this script for Illustrator that will export PDF and images with predefined presets. This was working until some of our team upgraded their macOS to Monterey.

   When they tried to run the script it will create a PDF and images with different file names, we are expecting that it will have the same file name from the AI file.

   EXPECTED RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - 0202-MVP-3-THUMBNAIL.png
   - 0202-MVP-3-FULL.png
   - 0202-MVP-3.pdf

   ACTUAL RESULT:

   AI File: 02020-MVP-3.ai

   Exported Files:
   - ai1655486566390202-MVP-3-THUMBNAIL.png
   - ai1655486566390202-MVP-3-FULL.png
   - ai165548656639_0202-MVP-3.pdf

   Operating System: MacOS Monterey 12.4
   Adobe Illustrator: Adobe Illustrator 2022

   Object… more

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   1 comment  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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6. Properties panel interface spacing bug

   The Properties panel is displayed with extra spaces between all the fields,
   it's to the point where you have to scroll down to view the quick actions.

   I tried resetting preferences and reinstalling yet it's still showing in the same way.

   I'm trying zooming in and out on the panel with Ctrl + mouse wheel but it doesn't seem to work.

   Here are some screenshots of the Properties panel

   Any proposition to find a solution to this annoying interface bug is welcome.

   Thank you

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   1 comment  ·  Properties Panel  ·  Delete…  ·  Admin →
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7. Can't Access a Saved File from a folder in Google Drive

   The Issue:
   I saved an illustrator file then closed the program. After some days, I reopened the program. I could see the preview thumbnail showing my latest edit but when I clicked on it to open, it went back to a much earlier version of the file. This has now happened twice. Please help if you have solved this successfully.

   Details:
   Illustrator 26.2.1 (64-bit)
   OS: Windows 10
   RAM: 12GB
   Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz

   1 vote

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   It turns out the folder is managed by Google Drive, and it restored a previous version for some reason.

   If you had problems like this too — please comment.

8. PNG BITMAP

   I'm having a problem with the PNG bitmap, in Illustrator 2021 the image background was automatically transparent after import. However, in version 2023, the background is solid or not transparent.

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   0 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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9. herramienta seleccion y pluma

   selecciona pero cuando quiero emparejar dos lineas o dos anclas no me permiten al igual que cuando deseo agrandar simpre me da un tope no llega al punto que deseo

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   0 comments  ·  Selection  ·  Edit…  ·  Delete…  ·  Admin →
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10. SVG Export code issues with fill gradient color

    • Windows 10 Enterprise
    • Illustrator 25.4 and later, 26, 27 (all)

    When I export SVG (Save as -> Save as SVG), the path with a a fill gradient color generated a dirty long CSS code:

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 26.5.0, SVG Export Plug-In . SVG Version: <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 26.5.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <svg version="1.1" id="Livello_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 50 50" style="enable-background:new 0 0 50 50;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:url(#Element200000012443458042858059010000003463708424840614056);}
    .st1{fill:url(#Element100000127017412019725090950000006481867756431396536);}
    </style>
    <linearGradient id="Element2_00000010313092043105879430000008226129921869105801_" gradientUnits="userSpaceOnUse" x1="0" y1="20.15" x2="50" y2="20.15">
    <stop offset="0" style="stop-color:#FFFFFF"/>
    <stop offset="0.3198" style="stop-color:#B738B6"/>
    <stop offset="1" style="stop-color:#000000"/>
    </linearGradient>
    <path id="Element2" style="fill:url(#Element2_00000010313092043105879430000008226129921869105801_);" d="M27.1,22.7
    c1.2,1.2,1.3,3.1,0.3,4.3c-1.2,1.2-3.1,1.3-4.3,0.3c-1.2-1.2-1.3-3.1-0.3-4.3c0.6-0.7,1.5-1,2.3-1C25.7,22,26.4,22.2,27.1,22.7z
    M50,25c0,1.6-0.1,3.1-0.4,4.6c-0.1,0-0.2-0.1-0.3-0.1h-8.6c-0.6,0-1.1,0.4-1.3,0.9c-2.3,5.9-8.1,9.9-14.4,9.9s-11.9-3.8-14.3-9.6
    c-0.2-0.5-0.7-0.8-1.3-0.8H0.8c-0.1,0-0.2,0.1-0.3,0.1C0.2,28.4,0,26.7,0,25C0,11.2,11.1,0,25,0C38.8,0,50,11.2,50,25z M25.1,9.5
    c2.4,0,4.8,0.6,7,1.7c0.4,0.2,0.9,0,1.2-0.4c0.2-0.4,0-0.9-0.4-1.2c-2.5-1.3-5.1-1.9-7.9-1.9c-9.5,0-17.2,7.8-17.2,17.2
    c0,0.5,0.4,0.9,0.9,0.9s0.9-0.4,0.9-0.9C9.6,16.4,16.5,9.5,25.1,9.5z M29,22.8L38.2,12c0.5-0.6,0.5-1.4-0.1-1.9
    c-0.6-0.5-1.4-0.4-1.9,0.2l-9.1,10.6C25.3,20,23,20.4,21.6,22c-1.7,2-1.4,4.9,0.5,6.5c0.9,0.7,1.9,1.1,3,1.1c1.2,0,2.5-0.6,3.4-1.6
    C29.7,26.5,29.9,24.4,29,22.8z M42.3,25c0-3.7-1.1-7.2-3.2-10.1c-0.3-0.4-0.9-0.5-1.3-0.2c-0.4,0.3-0.5,0.9-0.2,1.3
    c1.9,2.6,2.9,5.8,2.9,9c0,0.5,0.4,0.9,0.9,0.9S42.3,25.5,42.3,25z"/>
    <linearGradient id="Element1_00000036958541660793620670000017130290864928659633_" gradientUnits="userSpaceOnUse" x1="1.25" y1="41.15" x2="48.95" y2="41.15">
    <stop offset="0" style="stop-color:#FFFFFF"/>
    <stop offset="0.3198" style="stop-color:#B738B6"/>
    <stop offset="1" style="stop-color:#000000"/>
    </linearGradient>
    <path id="Element1" style="fill:url(#Element1_00000036958541660793620670000017130290864928659633_);" d="M25.1,43.2
    c-7.1,0-13.5-4.1-16.4-10.5H1.2C4.5,42.8,14,50,25,50c11.3,0,20.8-7.4,23.9-17.7l-7.2,0.1C38.8,38.9,32.2,43.2,25.1,43.2z"/>
    </svg>

    The problem exists from 25.4.1 version

    • Windows 10 Enterprise
    • Illustrator 25.4 and later, 26, 27 (all)

    When I export SVG (Save as -> Save as SVG), the path with a a fill gradient color generated a dirty long CSS code:

    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 26.5.0, SVG Export Plug-In . SVG Version: <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 26.5.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <svg version="1.1" id="Livello_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    viewBox="0 0 50 50" style="enable-background:new 0 0 50 50;" xml:space="preserve">
    <style type="text/css">
    .st0{fill:url(#Element200000012443458042858059010000003463708424840614056);}
    .st1{fill:url(#Element100000127017412019725090950000006481867756431396536);}
    </style>
    <linearGradient id="Element2_00000010313092043105879430000008226129921869105801_" gradientUnits="userSpaceOnUse" x1="0" y1="20.15" x2="50" y2="20.15">
    <stop… more

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    0 comments  ·  Gradients  ·  Edit…  ·  Delete…  ·  Admin →
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11. New Document modal misalignment

    When starting a new file, the modal that pops up where you can determine the document properties/preset details (title, size, orientation, bleed, color space, etc.) has the values for title, dimensions and bleed misaligned inside their bounding boxes.

    macOS Monterey
    Illustrator 26.3.1

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    3 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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12. SVG export from Indesign PDF not cropping to artwork

    Part of my team's workflow involves exporting a PDF from Indesign 2021 (Mac) and then converting to SVG via Illustrator "Export As…" with "Artboards" unchecked. Illustrator 2021 and prior versions cropped the SVG export to the artwork, which is what we want. Illustrator 2022 and 2023 always crop to the artboard, even when it's unchecked.

    What appears to be happening is that the Indesign pdf has a page sized clipping path which Illustrator used to ignore, but no longer does. I'm not sure if it's a bug or a feature, but we really need it to go back to the old way, as we're getting new machines and can no longer install Illustrator 2021.

    Part of my team's workflow involves exporting a PDF from Indesign 2021 (Mac) and then converting to SVG via Illustrator "Export As…" with "Artboards" unchecked. Illustrator 2021 and prior versions cropped the SVG export to the artwork, which is what we want. Illustrator 2022 and 2023 always crop to the artboard, even when it's unchecked.

    What appears to be happening is that the Indesign pdf has a page sized clipping path which Illustrator used to ignore, but no longer does. I'm not sure if it's a bug or a feature, but we really need it to go back to the… more

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. A lot of empty PNG when using Export for Screens function

    When exporting with Export for Screens, many empty pngs are created in the file folder. The bug occurs completely randomly. The number of files also defies any explanation. There may be 10 or 1000 files at a time.

    System: Windows 10, Illustrator v.26.0.3

    New details: this bug occurs if you copy complex graphics to the clipboard. Video attached. I suspect the meshes are to blame.

    Update: If you disable Clipboard Handling → Include SVG Code or clipboard log Windows, the problem disappears.

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    9 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. BridgeTalk.getSpecifier( "estoolkit") no longer works in Illustrator 2022 & 2023. Returns null

    I have a script that runs in Illustrator and needs to send progress information to a ScriptUI user interface running in Extendscript Toolkit. Since Illustrator 2022, the function call BridgeTalk.getSpecifier( "estoolkit") returns null. As a result, my script is unable to send messages to Extensscript Toolkit. My workaround has been to use Illustrator 2021, where this functionality still works. It works in Illustrator 2020 & 2021 but does not work in Illustrator 2022 & 2023.

    1 vote

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    0 comments  ·  SDK and Scripting  ·  Edit…  ·  Delete…  ·  Admin →
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15. Shadow rendering

    So, I did something around 3d and I come into an interesting bug when I do a V-ray. Those ugly patchy things are there if any scenario, and after reinstalling. They show when I move, when I export and all that jazz. Any idea why this is happening?

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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16. Delay from keyboard causes unnecessary errors

    I've reported this in the past, and I'm shocked and frustrated that nothing has been done to resolve it: There is a delay between when a button is pressed on my keyboard and when Illustrator registers it. As someone who has used this application for over 20 years, I'm very fast. As a result, when pressing (for example) the OPTION key in order to do anything (like changing the direct selection tool to the Group Selection tool) it takes an additional half of a second for Illustrator to register the change. Considering the speed at which I work, this means the key I clicked is not acknowledged in time, and the wrong command is executed. This also happens in Photoshop but doesn't happen in non-Adobe applications, which leads me to believe this isn't due to a low battery or something outside the application. The last time I opened a case on this subject I had to let it close as I couldn't afford to waste any more time waiting for a resolution, but I am at my wit's end with this nonsense.

    I've reported this in the past, and I'm shocked and frustrated that nothing has been done to resolve it: There is a delay between when a button is pressed on my keyboard and when Illustrator registers it. As someone who has used this application for over 20 years, I'm very fast. As a result, when pressing (for example) the OPTION key in order to do anything (like changing the direct selection tool to the Group Selection tool) it takes an additional half of a second for Illustrator to register the change. Considering the speed at which I work, this means… more

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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17. SVGs are missing elements when opening with Illustrator (and PhotoShop too)

    For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

    My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS then it will open in Illustrator, but it's not the right file type for my needs. I also shouldn't have to use a free, inferior program to work around bugs in the very expensive software I pay for.

    I'm using the newest version of Illustrator (26.3.1)

    For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

    My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS… more

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Arrange Error

    The program doesn't allow certain layers and artwork to be arranged to the front... have to start over on specific things because of whatever the bug is that doesn't allow "arrange" to work properly.

    1 vote

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    1 comment  ·  Other...  ·  Delete…  ·  Admin →
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19. テキストフレームでグローバルスウォッチの変更が適用されない。

    OS/macOS10.13〜、Windows10 (20H2)
    ver/25.4.4、26.0.3

    エリアテキストオブジェクトのパスにグローバールスウォッチを適用し、そのオブジェクトを複製した場合、描画がグローバルスウォッチの編集に追随しなくなる。

    再現手順
    1.エリアテキストを作成しテキストパスのみを選択して塗りにグローバルスウォッチを適用した上Command（ctrl）＋option（ALT）を押しながらドラッグし複製する。
    2.選択を外した状態にし、適用したグローバルスウォッチをダブルクリックし編集に入る。
    3.プレビューにチェックを入れた上でカラーを編集する。
    4.コントロールバーやカラーパネルでの表示は変化するがテキストパスの塗りは変化しない。OKをクリックし編集を終了する。
    5.スウォッチパネルなどの表示は正しく更新されるが1.のテキストバスの塗りは表示が変わらない。

    期待する結果
    グローバルスウォッチを適用したテキストエリアオブジェクトのパスでも他のオブジェクトと同様にグローバルスウォッチの変更に表示を追随させる。

    現状の挙動
    エリアテキストのパスに適用した塗りがグローバルスウォッチの変更に追随しない。

    対応策
    一旦アウトライン表示に切り替えてからプレビュー表示を行うとグローバルスウォッチの値にて再描画される。

    この挙動を細かく見てみると複製したエリアテキストのパスに対する処理に問題がありそうです。１点だけだと再現しません。また、オブジェクト的にはカラー値は更新されていますので単純に再描画が行われていないように思われます。
    以下のコミュニティスレッドをご確認下さい。

    https://community.adobe.com/t5/illustratorフォーラム-discussions/テキストの背景にスウォッチ/m-p/12725589#M27421

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    7 votes

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    Under Review  ·  3 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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20. Freeform Gradient Crashes Illustrator

    If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

    I'm using Adobe Illustrator 26.0.3 64-bit.

    My RAM is not overloaded, and I have a great CPU, so it does not seem performance related. I'm using 64-bit Windows 11 Home 21H2 22000.493. 32 GB RAM, Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz 3.60 GHz.

    If press V and I select seemingly any object in my drawing, press G to select gradient, and then I select Freeform Gradient, then Illustrator simply freezes forever until I force it to close. I'm able to select Linear and Radial gradient just fine. This only seems to happen with Freeform Gradient. I attached my file to this ticket. If you want a specific object to try, try the blue handle of the sword in the bottom right. But it seems to happen on any object.

    I'm using Adobe Illustrator 26.0.3 64-bit.

    My RAM is not overloaded, and I have… more

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    7 votes

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    2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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