Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8137 results found
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Gradient gets rasterized into a different looking one when used for mapping with 3D Revolve
While in 3D Revolve, I am trying to apply a created Symbol onto a half circle with a gradient. Within the dialog box, there is a message that says "the gradient will be rasterized", which changes my gradient from "red to black gradient" to a "balk and white gradient". That changes my whole effect.
Ai 24.0.1, MacOS 10.13.6
2 votes -
Illustrator crashes when opening any file after Microsoft Cumulative update 2019-09 KB4517211
Running Win10 Pro x64. Uninstalled and ReInstalled Cumulative update KB4517211. Problem goes away if uninstalled, and recurrs after re-installing Microsoft update. Have latest NVidia GPU drivers installed (problem occurred with prior version graphics drivers as well) and latest version of AI (23.1). Problem occurred prior to update to 23.1 today. Problem started after Microsoft Cumulative update for Windows 10 Version 1903 x64 and problem is resolved when uninstalling Cumulative update. Used Microsoft tool to HIDE updates to stop KB4517211 from re-installing.
3 votes -
Hyperlink lost if Export to SVG
If I create a shape and attach a hyperlink to it using Attributes, then use File > Export > Export As > SVG, the link no longer exists. If the file is opened using a browser there is no link and the code doesn’t contain the link. If I use File > Save As > SVG the link remains, however, using ‘Export As’ optimizes the SVG for the web, so I should use this option. Why is using ‘Export As’ removing the hyperlink? I have just started using AI - am I doing something wrong or is this a bug?…
3 votes -
Move tool direction is inverted
Out of nowhere the Move dialog box started acting the opposite way to what it is supposed to do.
According to Adobe Help- To move the object up or down, enter either a negative value (moves up) or positive value (moves down) in the Vertical text box.
https://helpx.adobe.com/illustrator/using/moving-aligning-distributing-objects.html#move_objects
But now a positive value in Y moves the object up in my installation as can be seen in the attachment. This is Illustrator 23.1.1 and Mac OS Mojave 10.14.6
I asked a friend running 23.0.3 and Mac OS Mojave 10.14.6 and it works as expected on his system.
1 vote -
Crashing every 10 minutes or less
Hello,
I am currently doing a piece of art on illustrator and it keeps crashing every 10 minutes or sometimes less. Something that should take me an hour or less is now taking me currently 3 hours and I'm not even half way through because it keeps crashing and it's frustrating that I pay so much for something and I can't even do what I want because it doesn't want to work or allow me to do work. It's even more frustrating having to stop and save every minute or so when this all can be prevented.
I hope there…
2 votes -
Lag and Illustrator "Not Responding" after copy command
The platform is: Illustrator 23.0.6 64-bit, on Win10 Enterprise 1903 latest updates, and with nVidia drivers R430 U5 (431.70).
The bug is that Illustrator freezes for ~5 seconds after/during a simple copy command, and "Not Responding" is displayed on the top title bar. This can be induced by just opening a new file, drawing a rectangle, then trying to copy it (with Ctrl-C or with the menu command).
This is destroying my workflow...
5 votesThis certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Image Trace panel greys out on existing traced object
CC2019 v23.0.6
After tracing an object, the Image Trace panel is greyed out. The only way to 'activate' the options is to switch views in the Control Bar a couple of times. It's arbitrary and annoying.
4 votes -
eyedropper tool doens't pick up properties
The eyedropper tool used to be able to pick up properties from one vector to another. for example when there is a vector shape with a border and a gradient and what to copy the same properties (same border and gradient) on to a different vector shape. Tried using shift, or double clicking on the eyedropper tool to look at the eyedropper options.
4 votes -
"Anyways" isn't a word.
Change this word to "Anyway". It t looks extremely unprofessional.
Illustrator 2020 on an iMac running Catalina 10.15.1
2 votes -
File deletes off NTFS file server
At work we use Macs running macOS 10.15.3 and Illustrator CC 2020 (24.0.3) with working files stored on a SMB (NTFS) share volume.
If we open an Illustrator file though macOS Finder window and then work on it and save the file, if the Finder window is still open it will delete the file and give an error. In order not to lose the work we have to save as with a different name. This only happens when the Finder window is still open showing the file we are working on, if the window is closed then this is not…
1 vote -
Illustrator randomly "Saves as..." (Bug)
As the subject line says... This behavior started only recently, occurring a couple of times a day. There is the phrase "Saving" followed by the file name which appears in shadowed Myriad type behind the save dialog. I have attached a screenshot along with my system info. Very weird and a touch unsettling. Thank you.
1 vote -
1 vote
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Unit issue with DXF exported from Illustrator
Hello,
Units are not correct when exporting DXF files from Illustrator CC.A 100 mm diameter circle exported from illustrator CC (22.0.1) is opened in Creo Parametric 4.0 (M070) and measures 2540 mm.
My CC options are in millimeters
$INSUNITS in DXF file should be defined to 4 = Millimeters
Actually it is exported with 1 and this is incorrect.Changing $INSUNITS from 1 to 4 in Notepad is not a sustainable solution !
Default drawing units for AutoCAD DesignCenter blocks:
https://www.autodesk.com/techpubs/autocad/acad2000/dxf/header_section_group_codes_dxf_02.htmThanks you for tanking in consideration this problematic.
Best regards
Nicolas Bourgeois
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04 - DXF system variables.jpg 75 KB -
04 - import DXF in Creo Parametric 4 M070.jpg 136 KB -
03 - export dxf options.jpg 58 KB -
02 - 100 mm circle.jpg 42 KB -
01 - Adobe Illustrator version and units.jpg 221 KB -
04 - import DXF in Creo Parametric 4 M070.jpg 136 KB -
03 - export dxf options.jpg 58 KB -
02 - 100 mm circle.jpg 42 KB -
01 - Adobe Illustrator version and units.jpg 221 KB -
dxf-explain 2.PNG 105 KB -
dxf-explain.PNG 88 KB -
testfile 100x100 sw to AI to Edrawings.PNG 53 KB -
import dxf window.PNG 21 KB -
testfile 100x100 sw to AI.dxf 37 KB
15 votesI am glad to update that this issue was fixed in 23.1 release.
Thank you for all the feedbacks.
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Gradient tool issues
Handles on on object's Gradient Annotator are difficult to adjust once a gradient has been dropped. Usually, handles simply don't respond. User needs to start from scratch and create a brand new gradient rather than make small adjustments to existing ones.
Repeated but not consistent bug: adjusting one gradient causes changes to unrelated gradients on same document.
Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.
FIX: Allow us to toggle the preview effect.
- Dropping a color onto the gradient slider, color creates a new color-point onto slider, immediately next to existing…
18 votesHi All,
Thanks for reporting this issue. We understand your problem and investigating this issue from tolerance perspective of gradient widget on screen and slider. We will require some specific information to investigate the other Gradient Issues, Kindly add your vote on relevant thread for below issues:
Repeated but not consistent bug: adjusting one gradient causes changes to unrelated gradients on same document. → https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44461230-adjusting-one-gradient-causes-changes-to-unrelated
Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect. → https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44461233-live-preview-of-gradient-tool-is-prohibitively-slo
Gradient tool on desktop similar to the iPad version! → https://illustrator.uservoice.com/forums/333657/suggestions/46159303
Thanks for your patience and support!
Ankit Goyal, Illustrator Team
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Type tool not working properly
Running Windows 10 and Ai version 24.0.2
Trying to hit a return between words in a text sentence, neither the backspace or delete or enter work. No it's not a keyboard issue, since it works with any other program without a problem. This bug is also happening to several machines in the work place consistently. We need to close the whole application so it responds to this text command issue, but after having the document open for a little time it does it again.
I expect to be able to edit my text... this is a big one...1 vote -
image issue
while copying a file from xd to illustrator, the image repeats itself within the shape.
1 vote -
text selection bug still happening with 24.03
When you click on text to move it around on the artboard it always selects what is BEHIND the text box only, unless you click 1 pixel below text baseline exactly. I click on the text inside of the box to move it and it keeps moving my background. I have to zoom in 150% to see baseline and move text. This has REALLY slowed down my process.
I'm on a MacOS 10.14.61 vote -
Expand appearance stopped working for offset path on illustrator 2020
Sometimes there's no way to expand the offset path you created. Some other times it works, so I'm pretty sure it's a bug
1 vote -
Compound path outside stroke becomes a fill at certain shapes and sizes
I have some outlined text. When I give it a stroke aligned to outside, some of the counters are properly stroked, and some appear filled. If I distort the counters that are filled to be larger, they switch to a stroked appearance.
Mac OS Mojave 10.14.6
Illustrator CC 24.0.11 vote -
Envelope Distort > Make with warp > when changing % bend it keeps adding the new value to the old
Envelope Distort > Make with warp > when changing % bend it keeps adding the new value to the old. If I have the slider at 20%, then change it to 10%, it warps the object as if it was set to 30%, before I've even hit OK.
1 vote
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