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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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8136 results found

  1. 7 votes

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    6 comments  ·  Gradients  ·  Admin →
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  2. Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File

    While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

    The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

    I attempted standard troubleshooting steps, including…

    3 votes

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  3. Font Weights Change Upon Opening Files

    When opening a file I previously saved, all the font weights switched around. Things that were bold were now light and light font were bold. A few fonts were switched out to different fonts altogether, even though the same font was still in the document, so it wasn't like it was unavailable.
    I deleted any duplicate of the fonts and only had fonts from Adobe Fonts used in my documents, but the problem didn't go away. When opening an older version of the file that had the correct fonts weights, it would automatically change once I saved it.
    I ended…

    2 votes

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  4. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

    Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

    This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

    It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

    Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

    This issue has been affecting productivity and font management for a long time.

    2 votes

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  5. Illustrator no longer keeping custom layer colors. Layer colors revert to black

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks…

    6 votes

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    1 comment  ·  Layers  ·  Admin →
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  6. Images moving within clipping masks on opening

    When re-opening an file some images shift position/ rescales within clipping masks.

    I can correct position, save and reopen and the same issues presents.

    23 votes

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  7. Can't Save multiple artboards as a Single File PDF from Export for Screens in 29.6

    Even though the single file option is checked, multiple artboards will not be saved in a single file, but as separate PDFs.
    This worked in previous versions.
    See forum report from Helena here:
    https://community.adobe.com/t5/illustrator-discussions/illustrator-2025-mac-os-15-4-1-can-t-save-single-file-pdf-from-export-for-screen/m-p/15381019#M445463

    6 votes

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  8. Hand tool is getting stuck in 29.1, massive performance issues

    Since yesterday Illustrator has virtually become unusable to me and I have no idea what happened. I didn't install any new apps.

    The issue is seems to be focused around using spacebar to pan around my document. It gets stuck on the hand tool and the pan itself is laggy. When using the middle button on my mouse, the pan works perfectly though.

    Left clicking on elements and manipulating them is an unsurmountable task with these issues, effectively making Illustrator unusable to me now...

    I really hope someone else is also experiencing this, but I haven't been able to find…

    13 votes

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    40 comments  ·  Tools  ·  Admin →
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  9. Generate Image says the the prompt is against guidelines

    So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??

    2 votes

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  10. Alt & drag to copy not working.

    I only read one post about this problem with a GIF example. I'm working on Windows desktop, every time I try to alt + drag to copy something, at first it creates a copy, but when I release the mouse or keys (tested many combinations), it ends up only moving that object to that place instead of creating a copy. It's really frustrating because it's making my job difficult.

    2 votes

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    4 comments  ·  Tools  ·  Admin →
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  11. 特定の状態のパス上文字を操作するとIllustratorがクラッシュする。

    macOS 14.7.2/iMac27inch/i5/1TB/32GB
    Illustrator ver.29.7.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に楕円を描画する。
    2. パス上文字ツールで楕円をクリックして楕円を対象にパス上文字を作成
    3. 左右のブラケットを楕円の左右のアンカーポイントに合わせる。
    4. 中央のブラケットを操作するとブラケットが反対側に飛んだり戻ったりする。
    5. 4の挙動の後にクラッシュする。

    期待する結果
    ブラケット操作時に安定して操作できる。

    実際の結果
    ブラケットの操作が不安定で、高確率で最悪クラッシュする。

    回避方法
    楕円の一部をはさみツールで切断しておくことで不安定な動作を回避可能。

    EN
    Step to reproduce
    1. Open a new document and draw an ellipse on the artboard.
    2. Click on the ellipse with the Type on Path tool to create a Type on Path for the ellipse.
    3. Align the left and right brackets with the left and right anchor points of the ellipse.
    4. manipulating the center bracket causes the bracket to jump to the opposite side or back.
    5. crash after behavior of 4.

    Expected Results
    No crash…

    7 votes

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  12. Images within opacity masks shift

    When using multiple opacity masks in a file in an earlier version, including 29.31. Opening it in illustrator 29.4 almost all the images used for the masks are repositioned to the center of the page.

    11 votes

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  13. 定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it

    最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態(トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
    途中の段階で別名保存したPDFは問題なく開けます。
    入稿データ等の場合かなりマズい状態です。

    2 votes

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  14. 「環境にないフォントを解決する」などからバリアブルフォントをアクティベートできない/Cannot activate variable fonts through Resolve Missing Fonts.

    Adobe Fontsが含まれたドキュメントを開くとき、そのフォントが環境になくても「環境にないフォントを解決する」などからアクティベートできるのですが、バリアブルフォントの場合はアクティベートができず、困っています。

    ・和文でも欧文でもバリアブルフォントだとアクティベートできない
    ・Beta版と製品版(2025、2024)で確認したが、アクティベートできないのはいずれも同じ

    回避策として

    ・Adobe FontsのWebサイトで事前にアクティベートしておく
    ・文字パネルの「さらに検索」タブからアクティベートする

    などの方法が挙げられますが、単純に手間ですし、初心者さんにとってはハードルの高い作業だと感じます。
    ほかのフォント同様に「環境にないフォントを解決する」や「フォントの検索や置き換え」からでもアクティベートできるのが正しい挙動だと考えています。

    UserVoiceで似たような報告を見つけられなかったので、日本語版だけのバグではないか?と疑っています。
    バグであれば早めに解消いただけると嬉しいです。


    When opening a document with Adobe Fonts, missing fonts can usually be activated via "Resolve Missing Fonts," but variable fonts cannot.

    • This affects both Japanese and Latin variable fonts.
    • Tested in Beta and release versions (2025, 2024) with the same result.

    Workarounds:

    - Manually activating fonts on the Adobe Fonts website.

    - Using the "Find More" tab in the Character panel.

    However, these add extra steps and can be difficult for beginners. Variable fonts should also be activatable through "Resolve Missing Fonts" and "Find/Replace Fonts," just like other…

    21 votes

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  15. GPU rendering & mouse with indents (stepping) scroll wheel = blurry graphics

    When scrolling with a scroll wheel that has indents, the GPU rendering causes blurry graphics at the beginning of the newly rendered pars that come into the workspace. See attachment.
    It takes half a second to render that portion of the screen in normal quality on a Mac Studio Max! This machine should render fast enough to see no blurry parts. (120fps games as an example!)
    I suspect Ai 29.8.2 to have a render engine problem. It’s just too slow. Other apps like Figma, Affinity Designer render the same documents 100x faster.

    2 votes

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  16. Pencil tool preview not showing

    Hello, in illustrator 29.4 and 29.5 (on windows 11 pro) I can't preview the path while i am drawing with the pencil tool. I checked all the settings and everything is set to see it. I had to downgrade to illustrator 29.2 to use it again

    5 votes

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    13 comments  ·  Tools  ·  Admin →
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  17. Suffix still gets added when an image is exported even though the option to add it is disabled

    While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.

    Newest updated installed 29.6.1 on Windows 10 Pro.

    Anyone else has the same issue?

    7 votes

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  18. 塗りの線幅が縮小すると幅が変わってしまう

    図形や文字の幅をアピアランス→塗りを指定→パスのオフセットで
    幅を変更しています。v29.61と29.6でイラレを使用すると
    縮小などをした際に幅の比率が変わってしまいます。(線幅と効果拡大縮小もチェック済み)
    ※線で作成した図形や文字は比率を守ってくれます
    29.51を使用すると問題なく拡大縮小ができます。
    これはバグなのでしょうか?

    3 votes

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  19. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.…

    2 votes

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  20. Linked images (with embedded profiles) shift color when embedded

    Embedding an Adobe RGB (or any profile that is different than the current document profile) image (jpeg, png, tiff) in an sRGB Illustrator 2025 document gives a different result than with an Illustrator 2024 document.
    When Profile warnings are checked in the Color Settings, the warning dialogs are different between 2024 and 2025
    2024 warns for a Paste Profile Mismatch and allows to “Convert.(preserve color appearance)”
    2025 warns for an Embedded Profile Mismatch and wants to “Use the embedded profile (instead of the working space)”.
    When embedding in 2024 the default is “Convert” (which tries to keep the color appearance…

    2 votes

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